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Diamond Hill Resort & Spa

Traveler (1146)
Room & Suite (186)
Dining (160)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Diamond Hill Resort established in the Tosmur District of Alanya will assure you a fascinating holiday . Diamond Hill Resort is 125 km from Antalya Airport and 35 km from Gazipasa Airport . By car our hotel is only 10 minutes from the harbour area and city centre of Alanya , which is well-known for its colorful nightlife and shopping facilities . For all those who prefer the tranquility and the nature , the transportation to the Dim Creek Region and its surroundings takes just 15 minutes . Our private beach is easily accessible via an underpass . Restful Leisure , Entertainment and Romance Located in Alanya which is one of the most attractive blue coves of Mediterranean shores , Diamond Hill Resort will provide you an unforgettable holiday .
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Property amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Free Parking
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Airport Transportation
Children Activities (Kid / Family Friendly)
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Residential Neighborhood
Mid-range
HOTEL CLASS

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
19Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Merkez Mah. No: 11 Tosmur, Alanya 07450 Turkey
Name/address in local language
Getting there
Gazipaşa-Alanya Airport21 mi
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1,131Reviews
1,343Photos
188Q+A
100Room tips
Traveler rating
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Popular mentions
We went to this hotel in august 2017 I rated this hotel 5 star was excellent came I august 2018 and was totally shocked. The food was absolutely shocking people being sick and Ill everywhere was going to book for 2019 but not in a million years we found out that hotel had
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Response from Diamond Hill R, Halkla İlişkiler Müdürü at Diamond Hill Resort & Spa
Responded 1 week ago
Dear Sir , thank you for taking your time to review our hotel . Actually , we always try our best to prived a good service to our hotel guests , so that we have a large numer of satisfied guests who turn into repeat guests . Of course it is not always easy to safisfy every guest , as there are different guests with different expectations . So , it can happen that one or the other guest doesn't like something in our hotel . In this case , we expect from our guests to contact us and to report us their dissatisfaction . Because instead of complaining about failings in our hotel after their return home , it is fairer to give us the opportunity to solve their problems during their stay in our hotel . We are always willing to listen to criticism and to improve ourselves and our services continuously . During your previous stay here in 2017 you liked our hotel . It is not true that our hotel has changed hand and the service here was the same as in 2017 . In 2018 we had some guests in our hotel who took a boat trip which they booked at a stand of a street vendor . Although we and the reps of their travel agency warned them not to book tours at the street stands , as we and their agency do not take any resposibility for those tours , these guests still did it , because the street vendors offer tours for a lower price . On those boat trips they got served food and drinks which are included in that ( low ) price . Usually the quality of the food on board is questionable . In the evening , when they came back to the hotel from that boat tour , they already started vomitting . We guess you have seen these sick guests and automatically you assumed that they got sick from the food in our hotel . A few of these guests who got sick admitted that they were acting imprudently and put the blame on themselves for their sickness . But of course it is much easier for some other guest to blame our hotel , instead of looking at their own faults . During the period of your stay more than 750 guests were staying in our hotel and they had consumed same food and drinks as well as these sick guests . If there were any bacterial activity in the hotel , all the guests here would get sick and our department managers who consume at least 3 meals in the hotel everyday , would also suffer from disease . Diamond Hill was and is a 5-star hotel and all safety procedures are being implemented adequately with professional manner . Thus , it’s not fair to say , that the food at our hotel was absolutely shocking , because our hotel caters for so many nationalities and for all tastes . We also have one-day visitors from outside the hotel who come repeatedly to taste our various cuisine and everybody praises it . Our food products are of high quality and the preparation of the food is carried out with care and creativity . We are certain about the healthiness , cleanliness and freshness of the food in our hotel , because everyday we send food examples to a laboratory for food control and besides this , the food in our hotel is strictly controlled by the food control authority . Additionaly , we have a food engineer in our hotel who always controls the food safety . That’s why we have got the “ White Flag “ Food Safety Award which is given to kitchens with highest hygienic and food safety standards by the Turkish government . Of course we are all saddened by your bad review . It is a pity that you didn’t report us your concerns while you were staying in our hotel and that we didn't have the opportunity to make an explanation to convince you that the food in our hotel is safe . Best regards
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Friendly staff, reasonable food. All inclusive drinks and food can be enjoyed on the beach. Rooftop bar with great views. Drink for 24hrs a day if you can manage it. Whats not to like here. We have stayed here twice and recommened this hotel to our friends as a good value hotel
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Response from Diamond Hill R, Front Office Manager at Diamond Hill Resort & Spa
Responded 6 days ago
Dear iarlebird, it was a pleasure to serve here at Diamond Hill Resort. We were glad to have you as a guest of us. We are looking forward to see you back for another Diamond Hill Resort Stay. Best regards,
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We stayed here for one week entertainment none existent food never changed once very poor air con poor wi fi rubbish tv 90 stations one English we eat out everyday felt like thay only catered for Russian booked Al la cart restaurant very poor cold food walk out joke in our
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Hotel was nice and clean Rooms cleaned daily and clean towels every day.Hotel,was spotless .Food was a bit of a mixture and luke warm at its very best .Watch the beach café as they are not storing food properly in a controlled environment.Went there on the sunday of our holiday
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We have just returned from 7 most enjoyable days in beautiful Alanya and Diamond Hill Resort. Hotel is located very well, with beach reachable with pedestrian underpass not more that 100 meters away. Beach is with nice sand and very clear water. It is about 5 km from city
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Professional photo exclusively commissioned by TripAdvisorDiamond Hill Resort & Spa
The Standard Room at the Diamond Hill Resort Hotel
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12345638
Hi the beach is five minutes walk
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You probably won’t get a response to this as trip advisor do not allow hmtl characters to be displayed. The email is on their website under contact. Hope this helps
1 vote
Thanks
0 votes
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Dear mugurbrd, We are 5 km away from downtown Alanya where are night clubs located.They are open till 3 am in the morning and taxis are available to the hotel.
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12345638
"sea view room"
"Top floors. The view is breathtaking!"
"Get a room on the higher floors and not facing the main road, which unfortunately is also sea views"
"We had a sea view/pool view"
"Views from side view are better"
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12345620
PRICE RANGE
$59 - $166 (Based on Average Rates for a Standard Room)
LOCATION
TurkeyTurkish Mediterranean CoastAntalya ProvinceAlanya
NUMBER OF ROOMS
298
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