Kaila City Hotel

Kaila City Hotel

1 maal per maand streatfoodlunch
Traveler (186)
SushiBuffet exellent
Dining (16)
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Room & Suite (14)
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About

4.5
#64 of 487 hotels in Alanya
Location
4.8
Cleanliness
4.8
Service
4.9
Value
4.7
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Charming
Business
Languages Spoken
English, Russian, Bulgarian, German and 1 more
Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Free breakfast
Beach
Water sport equipment rentals
Children's playground
Wifi
Pool / beach towels
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Evening entertainment
Waterslide
Children's television networks
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Spa
Couples massage
Facial treatments
Foot massage
Hammam
Hand massage
Head massage
Massage
Massage chair
24-hour security
Currency exchange
Shared lounge / TV area
Shops
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Cable / satellite TV
Sofa bed
Bath / shower
Complimentary toiletries
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Hair dryer
Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Family rooms
Smoking rooms available

Location

Oba, Dadaşlar Cd. No 4, Alanya 07400 Türkiye
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Gazipaşa-Alanya Airport
21.7 mi
See all flights
Antalya Airport
73.9 mi
See all flights
1 Attraction
within 0.3 miles
4.5
4.5 of 5 bubbles137 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Kaila City Hotel garners accolades for its exceptional service, with the staff's friendliness and helpfulness often highlighted. The hotel's atmosphere is noted for its clean and spacious rooms, complete with charming balconies that contribute to a cozy, family-friendly vibe. While the rooms are generally appreciated for their cleanliness and space, guests have mentioned some inconsistencies in housekeeping. The hotel's location earns high marks for its convenience, situated close to the beach, shops, and city center. Value-wise, it's seen as a solid choice for budget-conscious travelers, despite some remarks about limited room amenities and a sometimes crowded pool area.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Friendly
Amenities
Satisfactory

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137Reviews8Q+A16Room tips
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Detailed Reviews
270_alissss wrote a review Aug 2022
107 contributions
+1
5.0 of 5 bubbles
Fantastic hotel, everything is great about it: location, staff and food. Location is in the city, close to all the shops, groceries, bazaar (just 3 min walk to this big bazaar which is every monday and thursday), bus stop. Beach just 5 min walk, you have to cross the street. Beach is shared with Kaila Beach Hotel. Beach bar serves in all-inclusive formula free tea,coffee and drinks like cola, sprite and fanta, water. Snacks and alcohols are extra paid. New and comfy sunbeds. Beach is large and clean, but please be aware that there are some rocks and you should not walk there, cause you may fall if the wave comes; there is special guarded area to swim. Swimming pool is clean, pool bar offers free beer and local drinks (some drinks are extra paid). Rooms are clean, they provide fresh towels and cosmetics, air conditioning is working ;) safety box is extra paid 2Eur/per day. Free wifi at the hotel and at the beach :D The most important in this all-inclusive formula is FOOD. OMG, it's so delicious!! Fresh vegetables, fruits, cheese, cakes, meat, cooked vegetables, local bread...me and my family we just can't get enough of this incredible food :D The cook and his team are GENIUS! All staff is very polite and friendly :) We have spent here two weeks in August and i would highly recommend this hotel to everybody who visits Alanya :)
Read more
Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: best rooms have side sea view, some have view to the other hotels.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded yesterday
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best Regards The Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krzysztof S wrote a review Apr 2022
2 contributions2 helpful votes
5.0 of 5 bubbles
We are just finishing a week's stay. And just like six months ago, everything is in the best order and at the highest undisputed level. The hotel is clean, a lot of tasty food all day long. New beach bar with lots more sunbeds. Loungers this year have been replaced with new ones and there are many more of them than last year. A huge thank you to all the people working at the hotel. The entire staff made sure that we could have a nice holiday. The rooms were cleaned every day, the atmosphere both in the restaurant and bar and by the pool at the highest unquestionable level. Many thanks to Mr. Mustafa and other chefs for tasty food and meals. Many thanks to Mr. Nurullah for exemplary leadership, so that the hotel has a nice, warm and family atmosphere. Thanks to all the bartenders and waiters - Recep, Gökhan, the waiter who also worked last year, and others (who I don't remember by name) for their current work, cleaning tables and order fulfillment. We are satisfied and we will recommend it.
Read more
Date of stay: April 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from serap Özcan Tireli, Genel Müdür at Kaila City Hotel
Responded Apr 29, 2022
Dear Mr. Krzysztof, Thank you for our nice comment. As the whole hotel team, we are very happy that we were able to make you satisfied. Hoping to see you again... Kaila City Hotel management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fela O wrote a review Apr 2024
Wolverhampton, United Kingdom1 contribution
5.0 of 5 bubbles
I am 14 years old writing this review on behalf of my family and this is one of the best hotels we have ever been to. The rooms are nice and clean with a very phenomenal balcony with a great view. In your room they give you all sorts of facilities like shampoo, body wash and even a sewing kit. The only negative of the rooms is that all but one of the tv shows (Cartoon network) are Turkish. The food is amazing. They give you a lot of variety (with dinner having the most) and they have food cooking outside where you can watch them make your food. There is a pool which is fairly big and cold at first but is great once you get used to the temperature. They also have a gym that I used and it is okay but there is a very limited amount of machines so that is something they have to work on. The staff are also very polite and helpful. Overall this hotel is amazing and really made Turkey a holiday I wouldn't forget. I highly recommend you coming to this hotel.
Read more
Date of stay: March 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
Room Tip: Go with your euros because most shops around the area price with euros. If possible have your...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded Apr 1, 2024
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best Regards The Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Darren B wrote a review Jul 2023
19 contributions3 helpful votes
2.0 of 5 bubbles
We booked this hotel through On the Beach.
We have been to many parts of Turkey so have a little experience of the kind of hotels that are available but Kaila City is one that we won't be returning to.
Room cleaning was almost none existent ie no regular towel changing, we had to ask for toilet rolls. Room was left more or less as we left it most days apart from the blankets being ruched on the bed. There was no tea coffee making facilities in the rooms but coffee was available downstairs
Bar staff and reception staff were helpful and friendly.
The entertainment was Sunday, Tuesday and Fridays which lasted about from 9-10pm
Kids entertainment is 3 songs with one member of staff dancing with kids.
Food was repetitive morning, noon and night. Most places we've been to have a child friendly buffet but not here.
The snack bar is good food. Pizza,hots dogs, burgers, wraps on alternate days and chips
Chocolate ice lollies were available at 4.15. Location good lots of shops and restaurants around thank god.
Read more
Date of stay: June 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Traveled with family
Room Tip: Put towels out early and use excursion company opposite hotel not holiday reps barter with them...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded Dec 17, 2023
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best regards The hotel management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Miloš Đ wrote a review Aug 2022
Belgrade, Serbia101 contributions17 helpful votes
5.0 of 5 bubbles
The hotel is nice and well located. For a 4 star hotel it is well positioned and has a beach which is shared by Kaila Beach hotel. The entrance into the water is not very wide and there are many stone areas around but we used the other beach next to it for swimming only. Generally it was free for the guest which is not very frequent in Alanya so we did not complain. What we did complain about was the room and the third bed for my son who was too big for a thin mattress. We were promised a new room but had to wait for two days. Finally there has been some mix up and we were told there was no room and my wife cried and the manager disappeared. However the rest of the staff including two maids, a receptionist and a lady manager gave their best to solve the problem and finally we got a new room, a brand-new mattress for my soon, the AC unit was cleaned and the manager gave my wife a parfume. Finally they all gave her a hug and really made an effort to make her feel good. We were really touched and I thank them all this way again. The food was good, pretty repetitive but I like Turkish food so whatever I chose was tasty and good. All in all I would recommend the hotel because it is clean and they are really helpful (with many questions about taxis, how to get to different places and so on). I would go back for sure.
Read more
Date of stay: August 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: All rooms have a balcony and most of them overlook the sea or the pool.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded yesterday
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best Regards The Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sadie012 wrote a review Oct 2023
kinver32 contributions3 helpful votes
5.0 of 5 bubbles
Just returned from our first trip to Alana and our first stay at Kabila City. Hotel is well situated near all the bars and shops and close to its own part of the beach but you do take your life in your hands to cross the main road.
We had a room overlooking the street which was great for people watching
Rooms cleaned everyday and the hotel spotlessly clean.
Food and snack good and there was always something to eat even if you don’t like Turkish food. My only complaint in the restaurant was people were allowed to smoke whilst sitting at the tables which were quite close together.
When we stayed there were not very many English people but we had lovely chats with Dutch, Dane’s,Swedish, and Norwegian. A lot of German guests so you do have to be early for a sunbed
Staff were brilliant and couldn’t do enough for us.
Not much in hotel entertainment but lots of bars with live music a stone’s throw away
Recommend Kemal opposite the hotel for all trips and recommend the jeep safari
Looking forward to our next visit
Read more
Date of stay: September 2023Trip type: Traveled with friends
Room Tip: If you are English take euros rather than sterling
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded Dec 19, 2023
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best regards The hotel management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Danuta W wrote a review Jul 2023
1 contribution1 helpful vote
5.0 of 5 bubbles
It was my third summer vacation in Alanya, but the best one because of my staying in the Kaila City Hotel. It is a very clean and cosy place with a great family atmosphere thanks to the wonderful, helpful and friendly English speaking staff and a great professional management.
The hotel is situated not so far from the city centre, where you can easly go by bus, by taxi or on foot. There are lots of shops, bazaars, bars and restaurants around the hotel. There are 2 pools- for children and for adults and a private hotel beach, located 5 min walk from the hotel with free loungers, umbrellas and beach towels. You can use free high speed Internet not only in the hotel and the hotel area, but also on the beach.
And finally the food. It was delicious, always fresh and tasty with a good selection. The chef was always ready to explain, in a few languages, what kind of food I was eating- some dishes were new for me, especially the Turkish ones. There were also tea and coffee facilities in the room.
I highly recommend this excellent hotel and I am really greatful for making my stay so wonderful and exciting.
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded Dec 17, 2023
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best regards The hotel management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aleksandra M wrote a review Jun 9
1 contribution
+1
5.0 of 5 bubbles
It was a great stay, I would recommend this hotel for holiday. The staff is really nice and friendly, feels almost like a family business, you can tell they like their job and guests. The food is really tasty, it's a self service buffet and there's a lot to choose from. The beach is about 5 minute walk form the beach and close to local bazaars and bus stop. On some evenings there was live music or a dance show, it was nice. Overall it was a great stay and good value for the money.
Read more
Date of stay: June 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded 1 week ago
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best Regards The Hotel Management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Margaret B wrote a review Mar 2024
37 contributions22 helpful votes
5.0 of 5 bubbles
I stayed at the kaila city hotel a few weeks ago. What a beautiful hotel.Room was clean and tidy and spacious with a lovely balcony. I could hear the call to prayer sometimes at 5 in the morning if I left the balcony door open, beautiful to listen to , I loved the power shower Bottle of water was left each day Reception staff were very friendly and helpful nothing was to much trouble Travel rep was very helpful but not constantly in you face I went on some amazing excursions Food was excellent but be warned if you arrive a little later than opening time you might find that the food has practically disappeared I noticed that a couple staying at the hotel were eating for the whole county I passed their table one day and they had 10 plates each 🤣 I also visited the
Spa twice Please try it, it was amazing especially the hot stones I came from there feeling very relaxed The pool was shut whilst I was there But that was due to maintenance and repairs This did not bother me as the beach is literally a 2 minute walk from the hotel. Hotel has it's own spot with sun loungers and bar Spent many hours there drinking cocktaiks 🍹🍹I was reluctant to come home I'm already looking to book again next year.
Thank you Kaila city you made my stay a memorable one I was a solo traveller but felt very safe there.
Read more
Date of stay: March 2024Trip type: Traveled solo
Room Tip: Buses and bicycles are the best way to get around
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded Mar 27, 2024
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best regards The hotel management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
claudio b wrote a review Jan 2023
Florence, Italy100 contributions84 helpful votes
1.0 of 5 bubbles
They lied about the price. I arrived at the checkin and they ask me to pay 40% more than what they wrote me 3 times in the emails. My spouse already bought all inclusive for one person in a double room. So i contacted Kaila City Hotel via email and ask how much i need to pay all inclusive. They write me 3 times the price for all inclusive, so we decide to go to Kaila. I also ordered a room for the 31 december with dinner and Kaila City Hotel confirmed this. I arrived at about 21.00 at Kaila Hotel, my room was not available for the 31 december so the reception took me to another hotel. The 2 man at reception, said " the 3 emails to me from Kaila CityHotel are not true, we do not know who wrote this to you" and they wanted 40% more euro. I show them the emails from Kaila Hotel, but they were not interested. I paid, no problem for me, but this is really not professional and not honest behavior. I will never trust them again.
Read more
Date of stay: January 2023
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kaila City Hotel HOTEL, Genel Müdür at Kaila City Hotel
Responded Dec 17, 2023
Dear Customer, Thank you for your good review. It is our pleasure that you enjoyed your stay with us. We hope we can welcome you again in the future. Best regards The hotel management
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
helensw71 asked a question Jun 2023
Stoke-on-Trent, United Kingdom25 contributions9 helpful votes
Hi we are coming in August, does the hotel provide towels for round the pool or shall I bring my own?
Answer from Albensky P
Moscow, Russia31 contributions32 helpful votes
Hi there, yes on arrival you can get the towels for the pool ( the beach ). Ask the front desk staff. Moreover, for free. Best regards.
Answer from OnAir62995305469
Antalya, Türkiye1 helpful vote
Hello mrs Tina , First of all I wish you a good day. With Kaila Beach, you can only benefit from our beaches in common.
Answer from Miloš Đ
Belgrade, Serbia101 contributions17 helpful votes
Sorry, didn't see the question. It didn't have one.
Allan R asked a question Feb 2024
Vamdrup20 contributions10 helpful votes
We would like to visit your hotel. Can you get cocktails drinks in all inclusive
Answer from OnAir62995305469
Antalya, Türkiye1 helpful vote
Hello, of course you can benefit from free cocktails. We would be pleased to host you.
Kim B wrote a tip May 2024
Ringwood, United Kingdom3 contributions3 helpful votes
5.0 of 5 bubbles
"Pool kept clean and tidy at all times. Food amazing if all inclusive. Drinks were not bad either. Could not fault the staff. Bed a bid hard."
Read full review
Passport37711296736 wrote a tip May 2024
Scotland, United Kingdom53 contributions3 helpful votes
5.0 of 5 bubbles
"Request a seaview room, views are awesome."
Read full review
JANA B wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Get ready for an amazing experience!"
Read full review
Maggie C wrote a tip Apr 2024
1 contribution
4.0 of 5 bubbles
"Can order McDonald's from reception "
Read full review
Fela O wrote a tip Apr 2024
Wolverhampton, United Kingdom1 contribution
5.0 of 5 bubbles
"Go with your euros because most shops around the area price with euros. If possible have your Lira on you as well though."
Read full review
Not the right property for you?
There are more places to choose from in the Alanya area.
PRICE RANGE
$76 - $153 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeTurkish Mediterranean CoastAntalya ProvinceAlanya
NUMBER OF ROOMS
123
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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KAILA CITY HOTEL $104 ($̶1̶3̶0̶) - Tripadvisor

Frequently Asked Questions about Kaila City Hotel
Which popular attractions are close to Kaila City Hotel?
Nearby attractions include Yakamoz (0.2 miles).
What are some of the property amenities at Kaila City Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Kaila City Hotel?
Top room amenities include air conditioning, a view of the mountains, and a pool view.
What food & drink options are available at Kaila City Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kaila City Hotel?
Yes, street parking is available to guests.
What are some restaurants close to Kaila City Hotel?
Conveniently located restaurants include Seasons Restaurant, Emerald Garden Restaurant, and Enberi Cafe.
Are there opportunities to exercise at Kaila City Hotel?
Yes, guests have access to a pool, a sauna, and locker rooms available in the fitness center during their stay.
Does Kaila City Hotel have airport transportation?
Yes, Kaila City Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Kaila City Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Kaila City Hotel?
The staff speaks multiple languages, including English, German, Russian, Turkish, and Bulgarian.
Are there any historical sites close to Kaila City Hotel?
Many travelers enjoy visiting Syedra Castle (2.1 miles) and Hamaxia (2.6 miles).
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