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Royal Kenz Hotel Thalasso & Spa

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Royal Kenz Hotel Thalasso & Spa
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1,390 Reviews from our TripAdvisor Community

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Showing 1,000: English reviews
canada
Reviewed 1 week ago

I stayed in this hotel from December 22, 2016 to January 4, 2017 as a solo traveler. The room was clean, food was excellent with different varieties and specialities cuisine: Tunisian, French, Italian, Mexican, International. The staff is very nice, polite and helpful. The landscape is outstanding with several swimming pools, SPA, Hammam etc. I will return again to this...

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Helpful?
1Thank benbattouta
wafa T, Responsable relations publiques at Royal Kenz Hotel Thalasso & Spa, responded to this review

Dear Guest, Thank you so much for sharing your comments about your stay at the Royal Kenz Hotel .It was indeed a pleasure to read that you were overall satisfied with our services and enjoyed yourstay with us. Your enthusiasm for our spa and especially for our staff is very much appreciated and will be a great source of motivation...

Reviewed November 7, 2016 via mobile

Who is this person lalster??? They would rather stay in a hotel where people were slaughtered!!! June 26th 2015. The Royal Kenz are such wonderful hosts we arrived the day before of the massacre and all the staff were sensitive, upset, reassuring they did everything possible to look after the guests in the wake of a tragedy. How dare this...

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3Thank Sandra K
Runcorn, United Kingdom
Reviewed October 18, 2016

Last went to this hotel in 2015. Having been to this hotel 6 times now, my wife and I can't wait to return but it seems that the holiday company we used is not planning to return to this hotel for 2017. Does anybody or the hotel know how we can get there for 2017? Many thanks. Derek

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13Thank Derek L
Cagliari, Italia
Reviewed October 9, 2016 via mobile

Hotels is very amazing all is clean the restaurant is on the top and the guys of animation are fantastic!! The beach is small but good only the sea is dirty. .but i live in Sardinia so. . .;-)the employer are profesional and very fast in the own job. .thanksssssssss a lot Royal

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Thank spiderorange69
Reviewed October 7, 2016 via mobile

This place is horrid.... Food under cooked food the poisning heaven....unfriendly staff even the management struggle to smile also very abrupt and rude ...all inclusive yet your still expected to pay for certain drinks and food disgraceful and a complete joke ....cock roaches have settled here....was moved to 4 different rooms neither room was suitable....eventually was offered a transfer to...

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4Thank Lalster L
wafa T, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this review

Dear Sir, Thank you for your return about your recent stay in Royal Kenz Hotel. Nevertheless we find that your comments are overstated. Our hygiene and H&S standards are very high and in accordance to European H&S standards. the buffet is prepared "à la minute style’ with show cooking in front of customers .For all inclusive drinks are served with...

Chelmsford, United Kingdom
Reviewed October 1, 2016

This hotel warms you , the first time we stayed here we thought ok not absolutely fantastic but it's ok , but as the week went on we found we were loving it all the more. The staff are fantastic , the food great , with lots of variety. It's not your five star but it has a certain hold...

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4Thank Georgina S
Reviewed September 28, 2016 via mobile

The place was amazing friendly stuff and always smiling, the only bad thing is one of the receptionist while I'm checking in seemed not welcoming me , but over all I recommend this place for anyone going to Tunisia, Sousse.

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Thank عبدالمحسن ا
Reviewed September 10, 2016 via mobile

We stayed for five days in this hotel. We had the best times. We went as a family and we booked a triple room, it was nice and clean and the v 4 iew was awesome. We didn't like the outdoor swimming pools as much but we loved the indoor one. The staff were helpful and kind. The only thing...

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1Thank RiRi B
Reviewed August 29, 2016 via mobile

Not good of a place to spend your vacation first of all, the free wifi is only at the reception and it's horrible, the food is not that good either and the staff are not friendly and only interact and serve foreigners if you are an Arab I would not recommend visiting this Hotel.

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1Thank Khaled S
Reviewed August 23, 2016 via mobile

I want to thank the hotel staff for your attention to my family and our wonderful holiday. Especially professional work Salah Fatnasi, Mohamed Chayeb, Seif Jarrav. Thank you for the super animator Pilates on the beach I Wish General Manager Ridha good season.

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Helpful?
Thank IrinaProtoereskul
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
This hotel had an upgrade in 2014, so it's sporting a stylish new look. less than a ten-minute walk from a long ribbon of sand. Plus, a cab into Port EI Kantaoui takes less than five minutes. And if you want to explore a bit further out, the city of Sousse and its ancient medina are only a 15-minute drive. ... more   less 

Additional Information about Royal Kenz Hotel Thalasso & Spa

Address: Jinene El Kantaoui, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Price Range: $85 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Kenz Hotel Thalasso & Spa 4*
Number of rooms: 468
Reservation Options:
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Also Known As:
Hotel Royal Kenz
Royal Kenz Hotel Tunisia
Royal Kenz Port El Kantaoui
Royal Kenz Tunisia
Hotel Style:
#3 Family Hotel in Port El Kantaoui
#4 Luxury Hotel in Port El Kantaoui
#4 On the Beach Hotel in Port El Kantaoui
#4 Romantic Hotel in Port El Kantaoui
#4 Spa Hotel in Port El Kantaoui
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Questions & Answers

Here's what travelers have asked, with answers from Royal Kenz Hotel Thalasso & Spa staff and other travelers.
277 questions
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Questions? Get answers from Royal Kenz Hotel Thalasso & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors have better sea view”
 of 5 bubbles benbattouta, 1 week ago | Read review
“Balcony with view to the pool.”
 of 5 bubbles I2765TMfabioc, Jun 29, 2016 | Read review
“View of pool best”
 of 5 bubbles Amethyst-2009, Jan 30, 2016 | Read review
“Ask for pool view..”
 of 5 bubbles rosemarys419, Nov 6, 2015 | Read review
“pay a little more for a sea view, worth the expense”
 of 5 bubbles pauline66, Oct 11, 2015 | Read review
5 of 5
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