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Royal Kenz Hotel Thalasso & Spa

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Royal Kenz Hotel Thalasso & Spa
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1,378 Reviews from our TripAdvisor Community

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Showing 999: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

Who is this person lalster??? They would rather stay in a hotel where people were slaughtered!!! June 26th 2015. The Royal Kenz are such wonderful hosts we arrived the day before of the massacre and all the staff were sensitive, upset, reassuring they did everything possible to look after the guests in the wake of a tragedy. How dare this... More 

Helpful?
1 Thank Sandra K
Runcorn, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 18, 2016

Last went to this hotel in 2015. Having been to this hotel 6 times now, my wife and I can't wait to return but it seems that the holiday company we used is not planning to return to this hotel for 2017. Does anybody or the hotel know how we can get there for 2017? Many thanks. Derek

Helpful?
5 Thank Derek L
Cagliari, Italia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 9, 2016 via mobile

Hotels is very amazing all is clean the restaurant is on the top and the guys of animation are fantastic!! The beach is small but good only the sea is dirty. .but i live in Sardinia so. . .;-)the employer are profesional and very fast in the own job. .thanksssssssss a lot Royal

Helpful?
Thank spiderorange69
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 7, 2016 via mobile

This place is horrid.... Food under cooked food the poisning heaven....unfriendly staff even the management struggle to smile also very abrupt and rude ...all inclusive yet your still expected to pay for certain drinks and food disgraceful and a complete joke ....cock roaches have settled here....was moved to 4 different rooms neither room was suitable....eventually was offered a transfer to... More 

Helpful?
3 Thank Lalster L
wafa T, Responsable relations clients at Royal Kenz Hotel Thalasso & Spa, responded to this review

Dear Sir, Thank you for your return about your recent stay in Royal Kenz Hotel. Nevertheless we find that your comments are overstated. Our hygiene and H&S standards are very high and in accordance to European H&S standards. the buffet is prepared "à la minute style’ with show cooking in front of customers .For all inclusive drinks are served with... More 

Chelmsford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed October 1, 2016

This hotel warms you , the first time we stayed here we thought ok not absolutely fantastic but it's ok , but as the week went on we found we were loving it all the more. The staff are fantastic , the food great , with lots of variety. It's not your five star but it has a certain hold... More 

Helpful?
4 Thank Georgina S
1 review
Reviewed September 28, 2016 via mobile

The place was amazing friendly stuff and always smiling, the only bad thing is one of the receptionist while I'm checking in seemed not welcoming me , but over all I recommend this place for anyone going to Tunisia, Sousse.

Helpful?
Thank عبدالمحسن ا
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 10, 2016 via mobile

We stayed for five days in this hotel. We had the best times. We went as a family and we booked a triple room, it was nice and clean and the v 4 iew was awesome. We didn't like the outdoor swimming pools as much but we loved the indoor one. The staff were helpful and kind. The only thing... More 

Helpful?
1 Thank RiRi B
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2016 via mobile

Not good of a place to spend your vacation first of all, the free wifi is only at the reception and it's horrible, the food is not that good either and the staff are not friendly and only interact and serve foreigners if you are an Arab I would not recommend visiting this Hotel.

Helpful?
1 Thank Khaled S
1 review
Reviewed August 23, 2016 via mobile

I want to thank the hotel staff for your attention to my family and our wonderful holiday. Especially professional work Salah Fatnasi, Mohamed Chayeb, Seif Jarrav. Thank you for the super animator Pilates on the beach I Wish General Manager Ridha good season.

Helpful?
Thank IrinaProtoereskul
1 review
Reviewed August 18, 2016

I stayed there for 4 nights in All Inclusive. First, I couldn't find a place where to park my car and I had to put it in the street for most of the first day until another guest left and I took his place Second, we arrived around check in time which is at 14:00 but didn't get into the... More 

Helpful?
Thank Nidhal J
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Spa
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
This hotel had an upgrade in 2014, so it's sporting a stylish new look. less than a ten-minute walk from a long ribbon of sand. Plus, a cab into Port EI Kantaoui takes less than five minutes. And if you want to explore a bit further out, the city of Sousse and its ancient medina are only a 15-minute drive. ... more   less 

Additional Information about Royal Kenz Hotel Thalasso & Spa

Address: Jinene El Kantaoui, Port El Kantaoui 4089, Tunisia
Location: Tunisia > Sousse Governorate > Port El Kantaoui
Price Range: $94 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Kenz Hotel Thalasso & Spa 4*
Number of rooms: 468
Reservation Options:
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Also Known As:
Hotel Royal Kenz
Royal Kenz Hotel Tunisia
Royal Kenz Port El Kantaoui
Royal Kenz Tunisia
Hotel Style:
#3 Family Hotel in Port El Kantaoui
#4 On the Beach Hotel in Port El Kantaoui
#4 Luxury Hotel in Port El Kantaoui
#4 Romantic Hotel in Port El Kantaoui
#4 Spa Hotel in Port El Kantaoui
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Questions & Answers

Here's what travelers have asked, with answers from Royal Kenz Hotel Thalasso & Spa staff and other travelers.
276 questions
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Questions? Get answers from Royal Kenz Hotel Thalasso & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Balcony with view to the pool.”
 of 5 bubbles I2765TMfabioc, Jun 29, 2016 | Read review
“View of pool best”
 of 5 bubbles Amethyst-2009, Jan 30, 2016 | Read review
“Ask for pool view..”
 of 5 bubbles rosemarys419, Nov 6, 2015 | Read review
“pay a little more for a sea view, worth the expense”
 of 5 bubbles pauline66, Oct 11, 2015 | Read review
“Ask for a pool or garden room.”
 of 5 bubbles alecb42, Sep 15, 2015 | Read review
5 of 5
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