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Iberostar Selection Kantaoui Bay

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Traveler (4157)
Pool & Beach (460)
Room & Suite (312)
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About

#2 of 6 all-inclusives in Port El Kantaoui
Location
4.1
Cleanliness
4.6
Service
4.6
Value
4.4
2023 Travelers' Choice Best of the Best
Located right on a sandy beach in the centre of the tourist area of Port El Kantaoui, the Iberostar Selection Kantaoui Bay is a comprehensive 5-star hotel where you can relax and unwind in luxury. Nearly all of its 358 rooms and suites have ocean views from the terrace, as well as being very spacious and have useful facilities such as free wifi, air conditioning, amenities, comfortable beds, natural light and a lovely ambience. Iberostar Kantaoui Bay has a wide range of facilities. Among the services offered are its SPA Sensations, outdoor swimming pools, direct access to the beach, all-inclusive package, fitness room, room service, water sports, disco, 3 restaurants (Italian, Oriental and Tunisian) and 5 bars, conference rooms for events and weddings ... All you need to experience a few unique days in the best area of Port El Kantaoui.
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Property amenities
Parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Kids club
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Complimentary welcome drink
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Manicure
Massage
Pedicure
Salon
Solarium
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Sun deck
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Wardrobe / closet
Clothes rack
Private bathrooms
Flatscreen TV
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Jinene El Kantoui, Port El Kantaoui, Hammam Sousse 4089 Tunisia
Iberostar Selection Kantaoui Bay
4.5
4.5 of 5 bubbles3,822 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Iberostar Selection Kantaoui Bay comes highly recommended for its vibrant atmosphere and exceptional service, with guests regularly applauding the professional and friendly staff. The rooms are appreciated for their cleanliness and space, boasting scenic views, although a few guests suggest some rooms could benefit from refurbishment. The hotel's amenities, including the well-maintained beach and pool, receive widespread acclaim. While the hotel's location with its private beach is often praised, views on value for money show some divergence among guests.
Location
Picturesque
Atmosphere
Welcoming
Rooms
Spacious
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Outstanding
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3822Reviews366Q+A100Room tips
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G B wrote a review Yesterday
3 contributions
I had a great stay at this hotel. The staff were very accommodating and friendly. Simba especially was always willing to assist, was professional, helped us with any enquiries and was a brilliant entertainer. The overall stay was a memorable one. Will definitely be staying again.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Auden T wrote a review Yesterday
7 contributions
The hotel is amazing. The staff are great. Room was clean and spacious. Bar staff can’t do enough for you, aymen and hassine are absolutely brilliant. The animation team led by zoya are brilliant, dido maya rosey Roberto lulu and simba do an absolute grand job. They work round the clock to make sure you are happy and entertained . Hiba on the desk is an absolute gem, she always has a smile on her face and always there to check us in. Food is so so nice, chefs can’t do enough for you. Overall an absolute gem of a place. Thanks for the memories
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Enjoy it and don’t forget a tip goes a very long way.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded yesterday
Dear guest, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. Please come back and see us again in the not too distant future. Best regards, Quality Manager Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jai R wrote a review Yesterday
1 contribution
Our stay at Hotel Iberostar Kantoui Bay was far from the luxurious experience we expected from a 5-star establishment. The first two nights we were woke up by constant banging and drilling in our room, making it impossible to rest or relax. Despite multiple complaints, the issue was not resolved promptly. Furthermore, the shower head in our room was not functioning correctly, and it took three separate complaints before any action was taken. We were then offered a different room, which turned out to be a downgrade and located on the far side of the hotel. After further insistence, we were finally moved to a more suitable room, only to discover that the Wi-Fi did not work. This, too, required three complaints before it was fixed. Adding to our disappointment, when we left a negative review about our experience, the manager called us down to reception and requested that we delete it, offering us a late checkout and lunch included in our stay as an incentive. This was particularly frustrating, as a late checkout should have been provided to us upon our late-night arrival. When we tried to walk into the restaurant to redeem our now included lunch we were hassled by staff constantly for only being “half board” even tho we had been giving this as a incentive, really stressful and annoying, was made to feel awkward during every lunch. On our last day we was told we had late checkout and was constantly getting phone calls to the room saying we should have been checked out by now, then I had to go to reception and sort this issue out once again when I just wanted to relax as this was my last few hours at the resort. While the hotel itself is beautiful and boasts stunning views, the overall customer service and our experience were nothing short of dreadful. We had high expectations for a 5-star stay, and unfortunately, they were not met. We hope that these issues are addressed to prevent future guests from having a similarly unpleasant experience.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anisa U wrote a review Yesterday
1 contribution
This was by far one of the best hotels I’ve been too. Upon arrival the staff and reception team were so friendly and helpful including security from the hotel Abdul who showed us around the port on his day off. Food has a good selection and desserts were amazing. Meeting Hiba from guest relations was extremely helpful in arranging different activities outside the hotel. She was such a lovely and friendly individual. She also recommended Amira as a driver/travel guide who showed us around different cities in Tunisia. Amira was so friendly and helpful in explaining everything and made us feel comfortable as female travels in a foreign country.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded today
Dear guest, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards, Quality Manager Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tendayi z wrote a review Mar 3
1 contribution
Good atmosphere, staff always polite and at your service. Personally food is a huge disappointment for me it desperately needs a major revamp because its almost the same flavour at every meal. There has to be a balance amongst all visitors. I understand you have different people from different walks of life but the food is too bland has no flavour majority of the time. The entertainment folk are great, very engaging and as polite as can be, wont fault them. I've enjoyed my stay here and would come back only if the food improves.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded yesterday
Dear guest, We would like to take this opportunity to thank you very much for your friendly review and at the same time for the helpful assessment of our hotel. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your description. It is nice to know that you had such a fantastic time with us and we hope to see you again soon. Best Regards, Quality Manager, Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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msdemeena wrote a review Mar 2
England, United Kingdom246 contributions
Ok hotel. Miles from anywhere. Have to rely on taxis to escape, not overpriced though. Bit fur coat no knickers. Mediocre all you can eat hotel. wide selection of food, but same every day. soon becomes monotonous. Comfy beds, pleasant rooms. Kettle dangerous, boils over if filled more than min, does not switch itself off. One cup for 2 people. The plug for the hairdryer does not fit the socket. Bring your own teabags, hotel black tea abysmal. Avoid Ali Baba supermarket down the road. Everything double the normal price. Total tourist trap. Hard working staff, always pleasant. Good for fly and flop at the right time of year if you're a hotel person. We had 2 sunny days out of 7, but it's the luck of the draw in February.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go to a hotel nearer amenities with local transport nearby if you like to explore your surroundings.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded yesterday
Dear Guest, Thank you for taking the time to share your review of your stay at our 5-star beachfront establishment, Iberostar Selection Kantaoui Bay. We regret that we did not satisfy you completely with our professionally prepared gastronomic offer on this occasion, as this is one of the main hallmarks that identify us, and our chefs work hard to conquer our guests with high-quality dining experiences with an array of daily changing Tunisian and international dishes. Furthermore, our reception team are available to assist with any requests regarding rooms and resolve any doubts to ensure a comfortable stay. However, we will share your comments internally for revision, and we apologise for any inconvenience caused. We would like to thank you for praising our wonderful team and once more for your review. We hope you had a safe journey home and wish you well. Best Regards, Quality Manager, Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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attwot wrote a review Feb 2024
midlands, england14 contributions
+1
Wow, wow, wow, best hotel we have ever been to. Restaurant staff and entertainment treat you like friends, if not royalty at times. Was so sad when talking to our waiter who couldn't do enough for us that he was leaving half way through the week,get this man back he really is a superstar please see first 2 pictures. Rozy and the entertainment team are amazing so friendly no one gets left out. Food amazing and lots of it. Beach and poolside always beds, seats free. Our cleaner always smiling and wishing us good morning. Walk past the pools and you are on the beach. This place is amazing if I could change anything would be heating outdoor pool but cannot score down for this as lovely indoor. My future son in law proposed to my daughter and the hotel and entertainment team made it sooooo special words fail me. We will be back for the wedding x
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jen lou wrote a review Feb 2024
4 contributions
+1
Amazing hotel. Views perfect. Food hall is amazing 🤩 all staff polite and very friendly from the cleaners to the waiters, bar staff and the amazing entertainment team. Brilliant evening entertainment. Beach front amazing. Very clean all over the hotel. Highly recommend. Excellent value for money. Fantastic holiday experience and we plan on coming back for our wedding 💒 ❤️
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 6 days ago
Dear guest, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards, Quality Manager Iberostar Selection Kantaoui Bay
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacinta D wrote a review Feb 2024
1 contribution
+1
Beautiful hotel and staff are extremely friendly and welcoming, the entertainment is amazing🥳 dido,simba and vito are the best people to be around!❤️❤️❤️Come and visittt the food is beautiful hotel staff is amazing and rooms are perfect couldn’t ask for a better holiday
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 6 days ago
Dear guest, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. Please come back and see us again in the not too distant future. Best regards, Quality Manager Iberostar Selection Kantaoui Bay
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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olufunke a wrote a review Feb 2024
1 contribution
+1
On arrival, reception staff were polite but disorganized. My room was clean and cosy . Had twin bed. Not 5 star standard though but I kind of enjoyed my stay. Was on the third floor. The bath needs updating. Nil drinks in the room on arrival neither was supplied daily. Had to go back to the bar to receive bottles of water. Food was average. Staff were friendly. Enjoyed my sea view room. Beach area was nice. Plenty of outdoor seating space.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from online experience Iberostar, Owner at Iberostar Selection Kantaoui Bay
Responded 6 days ago
Dear guest, We would like to take this opportunity to thank you for your helpful assessment of our hotel. It is a pleasure to read that our staff made a positive impression on you. We are also very grateful and motivated to receive your constructive feedback and will share it internally for revision, as we are always open to suggestions on how we can improve on a daily basis to satisfy our guests' wishes and provide an even better service now and in the future. Thank you once again for your description, and we hope to see you again soon for an improved experience. Best Regards, Quality Manager, Iberostar Selection Kantaoui Bay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$76 - $179 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial marhaba
FORMERLY KNOWN AS
Iberostar Kantaoui Bay
LOCATION
TunisiaSousse GovernorateHammam SoussePort El Kantaoui
NUMBER OF ROOMS
366
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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IBEROSTAR SELECTION KANTAOUI BAY - Updated 2024 Prices & Resort (All-Inclusive) Reviews (Port El Kantaoui, Tunisia)

Frequently Asked Questions about Iberostar Selection Kantaoui Bay
Which popular attractions are close to Iberostar Selection Kantaoui Bay?
Nearby attractions include Ali Baba Shopping Center (0.3 miles) and Karrma (0.3 miles).
What are some of the property amenities at Iberostar Selection Kantaoui Bay?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Iberostar Selection Kantaoui Bay?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Selection Kantaoui Bay?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Iberostar Selection Kantaoui Bay?
Yes, parking is available to guests.
What are some restaurants close to Iberostar Selection Kantaoui Bay?
Conveniently located restaurants include Hard Rock Cafe, La Formule, and Bbq Kantaoui.
Are there opportunities to exercise at Iberostar Selection Kantaoui Bay?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Iberostar Selection Kantaoui Bay offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Iberostar Selection Kantaoui Bay?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Are there any historical sites close to Iberostar Selection Kantaoui Bay?
Many travelers enjoy visiting Medina of Sousse (6.8 miles).
Does Iberostar Selection Kantaoui Bay have any great views?
Yes, guests often enjoy the ocean view available here.