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It is a shame that what used to be a good hotel will lose customers because of an insenstive Animation Team. We have stayed at this hotel many times before 2015. This was our first time back, what a disappointment. I might add, not with...More
the management or owners are letting their loyal staff down because they work very hard to make your stay great but the infrastructure is falling apart and its time to spend money on the hotel......the carpets on the landings and stairs are a disgrace and...More
Not that good hotel comparing to the stars it has.
Food is really really bad specially if you know the real Tunisian food.
The stuff are just looking to take your money, they will offer you a ride to the airport with 80d or more,...More
-Pathetic food, staff don't know what is vegetarianism at all.
-They don't care about maintenance of hotel too. We needed repairs of three diferent things at the beginning inc air conditioning (33 C)
- rather dirty corridors
- big clean area outside
We stayed here as the hotel had a good name previously and my parents had a great visit a few years back but I wish we had spent our money somewhere else. The staff clearly don’t like Russians who make up maybe 50-60% of their...More
Russians and Algerians make up the majority of the guests. Staff have a clear dislike for Russians and if they incorrectly assume you are Russian then they will treat you with disrespect until they realise otherwise (which... More
Russians and Algerians make up the majority of the guests. Staff have a clear dislike for Russians and if they incorrectly assume you are Russian then they will treat you with disrespect until they realise otherwise (which in itself is just wrong).