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Bp 120 el kantaoui Sousse, Port El Kantaoui 4089 Tunisia
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$51
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Free cancellation until 12/11/22
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Traveler (2895)
360
Panoramas (3)
Room & Suite (301)

About

#6 of 32 hotels in Port El Kantaoui
Location
4.5
Cleanliness
4.2
Service
4.1
Value
4.1
With spacious rooms, completely renovated and enjoying a unique location, in the heart of Port El Kantaoui, at 2-minute walk from the 36-hole golf course, Marhaba Palace5* is perfect for those looking for an luxurious option, very family friendly for spending the holidays. Designed with character, the 5-star hotel complex creates a positive atmosphere thanks to the customer-oriented service and its amenities : a varied and refined All Inclusive buffet, entertainment and fitness options, 5 swimming pools including: 1 Indoor swimming pool heated in winter, 1 Indoor Tonic Spa swimming pool heated in winter, 1 freshwater swimming pool, 1 outdoor seawater swimming pool with Jacuzzi and 1 separate swimming pool for children, day and night entertainment for adults and children throughout the year, free WiFi and secure parking. When it comes to catering, the gastronomic diversity stands around a main restaurant with terrace and an à la carte restaurant. The lounge bar with terrace plus an infinity pool bar and a barbecue bar, open only during the high season are ideal for a moment of relaxation over a drink. The beautiful sandy beach completes the premises of a great travel experience. For your congress, seminaries and meetings, Marhaba Palace 5* has 5 rooms equipped and adapted to your needs, with a capacity up to 300 persons.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Archery
Kids stay free
Parking
Wifi
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Saltwater pool
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Vending machine
Swimup bar
Poolside bar
Game room
Tennis court
Billiards
Darts
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Board games / puzzles
Nightclub / DJ
Babysitting
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Massage
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Private beach
Interconnected rooms available
Private balcony
Electric kettle
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Tile / marble floor
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Mid-range
Languages Spoken
English, French, Russian, Arabic and 1 more

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
30Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
3379Reviews336Q+A100Room tips
Traveler rating
  • 1,825
  • 866
  • 411
  • 150
  • 127
Traveler safety
Time of year
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Popular mentions
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Most Recent
Maher F wrote a review Nov 19
4 contributions1 helpful vote
I spent 6 days in this hotel with my cousin . It was very good experience . The reception was at a good level . The workers are nice and pleasant.as well as the team of animators : Momo,mira,midou , midou and chris ... The food is good, but it is repeated every day , this caused me a blockage Of apetite .the rooms are cleaned every day And this I liked very much..
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Date of stay: November 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 1 week ago
Dear Maher, Thank you for the feedback. It's lovely to know that you had a great stay with us and we can't wait to welcome you again soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ramzi M wrote a review Nov 15
Tunisia4 contributions
I like the hotel all staff was friendly I wished that I stayed for longer every day was special, animation team was doing the best with all the activities during the day and the show at night I wanna thank you all ❤️❤️❤️
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 2 weeks ago
Dear Ramzi, Thank you for the feedback. We love to know that you loved your stay with us and we look forward to seeing you again soon ! Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Isabelle H wrote a review Nov 13
1 contribution1 helpful vote
We stayed at the Marhaba Palace Hotel as a late November get away and we had an amazing time. The rooms are clean and spacious, the food in the buffet restaurant was amazing and the majority of the staff spoke great English which made it easier to communicate. There are a few things that the hotel could do to make the experience better, one being the arrival system which just didn't work and after a 12-hour journey starting at 3am in the morning the last thing i wanted to do was fill out a long form with information the hotel should have already had from our booking. We did have a slightly disappointing first night with someone trying to get into our room at midnight waking us up. Followed by a man then knocking on the door. We still don't know if this was maybe someone who had drank too much and went to the wrong room or if they had allocated the room to someone else by mistake and they could not get in as we had locked the door from the inside. We didn't get much of an apology from the reception the next day. I would say the reception team; considering they are the first point of contact when you get to the hotel; need to work on their smile. They really do look like they don't want to be there. However, Mackram, Larry and Mila were 100% a turn around to the holiday! They really did work so hard, and not just with us but with everyone. Mackram was our waiter for the entire week and always made our evening meal something to look forward to. Larry and Mila (part of the entertainment team) never stopped, literally even when they were eating breakfast they were still speaking to customers, we didnt see them take a break. I do feel that the entertainment team need to have a bit more of a budget. They are the heart of the hotel, and they are doing as much as they can with the resources they have. The pool - felt like an ice bath, and was not enjoyable, but certainly gave an entertaining view when watching others try and get in. In regard to the area itself, the town was very quiet, and it wouldn't be a location i would recommend for women unless they are with a man. You do get bombarded by men trying to sell boat trips, quad bikes, tours and they really don't know when to quit. My advice for anyone going there is to just keep walking and say, 'no thank you I'm going home today' and don't give them an indication that you are unfamiliar with the place. Also do not let anyone help you with your bags at the airport or getting on the bus. A man literally put my bag on the bus and then asked me for English £10. Luckily, I'm not stupid and very quickly stated that i didn't even ask him to do it and even if i did i would not be tipping him £10 to do so. Apart from the little small hiccups it was a fantastic holiday and would i go back? Yes i would!
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: sea view is worth the upgrade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 2 weeks ago
Dear Isabelle, Thank you for the feedback. First of all we are so glad to hear that your late November break at Marhaba Palace was really great ! We apologize for the small hiccups but we are here to receive your remarks in order to improve things around. As per the region, it was only an impression but Tunisia and Port El Kantaoui particularly, are very safe regions where solo travelers can go out without fear :) We look forward to welcoming you again soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elaine S wrote a review Nov 13
Lanchester48 contributions34 helpful votes
The hotel is an old favourite of ours. It's undergone some refurbishment and the pool area is all new. Rooms were comfy clean and beds so comfortable Dining is in 2 sittings not ideal. Waiters work hard to keep things tidy big shout to our waiter Shoukri he was lovely. But....All inclusive system is not the way forward it attracts the wrong type of clientele and the staff don't like it either the system is abused on all levels. Also the once vibrant port area is in dire need of some help....Go out of your hotel and enjoy a drink in a real glass and a hot meal served at your table. The people are lovely and need tourism to help them rebuild their resorts. Give it a go it's a beautiful place.
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Date of stay: October 2022
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Go outside the hotel it's lovely
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 2 weeks ago
Dear Elaine, Thank you for the feedback. We are glad to know that you remained our loyal guest and you enjoyed returning for a break :) We are happy for your lovely stay and for the encouragements and we look forward to welcoming you again soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DynOHarlech wrote a review Nov 8
Whitefield, United Kingdom4 contributions3 helpful votes
+1
Visited Tunisia ten times over the years , first time at this fantastic hotel . From the moment we stepped off the coach to stepping back onto the coach for our transfer back to the Airport fantastic service , very very clean , the food was fantastic , always something , to eat . Plenty choice of drinks . All the staff had a genuine desire , to make sure , that you had the most comfortable stay . Always facially bright , and very very polite . A big thank you to our waiters Mackram and Merwen . Fantastic customer service at reception by Bassem and Rafique . We will be returning in June , also looking forward to seeing you all .
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 2 weeks ago
Dear Dyn, Thank you so much for your feedback. We are absolutely thrilled to discover that your stay with us was fantastic :) We can't wait to welcome you back in June ! Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chezy47 wrote a review Nov 8
Ripley, United Kingdom2 contributions
+1
Hi this hotel was great lovely food and great service from all staff lovely place felt very safe and happy great pools and right on a lovely sandy beach a very modern hotel and great entertainment team all day and night so now for the negatives had to sit at the same table for all three meals strange system with leaving pink cards on tables and the cards that you scan to get in your room are useless they never worked properly had to go down to reception from the second floor at least 7 times in a 7 day stay to get them reprogrammed then go back upto my room before I knew if it would work and open the door This was a real downside to such a wonderful.holiday in a great hotel Please change the door cards ❤
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 3 weeks ago
Dear Chezy, Thank you for the feedback. First of all we are excited to read that you had a fantastic holiday ! Our entertainment team is here to add the fun ingredient and we love to know that you appreciated them. Regarding the tables, we opted for this system in order to avoid misunderstandings regarding the places in restaurant; at least everyone knows where to sit every time :) As per the room cards, they shouldn't be kept near the Smartphones as the demagnetize. We look forward to welcoming you again soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cristian wrote a review Nov 7
Tunisia1 contribution
This my first time here i really like Tunisia and tunisian people the hotel was super good reception bar resteront life guard animation.. Big thanks for Larry marlou criss mira, greatest show ever ❤ 💙 🙌 ♥
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Date of stay: November 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 3 weeks ago
Dear Cristian, Thank you for the feedback. We are excited to know that your first time here was a big success and we can't wait to welcome you again soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ghaith A wrote a review Nov 7
Tunisia1 contribution
It was amazing been here in marhaba palace i was not expecting it will still hot like that till now i really enjoyed so much i wanna thanks all the staf they was soo friendly and cool big thanks to the animation team specialy
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 3 weeks ago
Dear Ghaith, Thank you for the feedback. Amazing was also having you in our resort and receiving now your great comments :) We look forward to welcoming you again soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OumBatouta wrote a review Nov 5
Los Angeles, California10 contributions14 helpful votes
+1
Outstanding Upper Management, Right implementation of procedures, Thank you Mr G.M. for being so close to your guests needs, and making sure that the Marhaba Palace stays at its actual level of service, excellent cleaning team, one of a kind front desk, 👏, yummy 😋 food quality thanks to Executive Chef Mahmoud, very professional house keeping, and a really fulfilling entertainment team... Though a recommendation to Mr Badreddine, restaurant supervisor, Mr "Runny guy" 😉, you need to re-think the table placement procedure, indeed work on the "first come first seated concept", I am sure you will be able to handle it with such outstanding waiters, Adel, Mootez, etc... instead of wasting time arguing with many unsatisfied guests ...waste of time for you and unhappy 🙁 guests...A buffet concept needs to allow the guests the choice of where to seat, ... And a little smile would be certainly appreciated, ...Regarding the Spa, and to insure the 5 🌟 compatibility with the international standards, Hotel residents should be allowed to use the jacuzzi and the Hammam without being obligated to take a package or a service, otherwise the staff at the Spa was very kind... Otherwise, everything is so perfect Thank you Mr GM, 😊, all our support and gratitude for this excellence to keep as a 5 stars 🌟 premise....surely and rightly upgraded from the 4 🌟 it use to be, congratulations and keep it up, we wish that all premises in Tunisia become like yours. Again thank you for everything you are doing to make sure the guest satisfaction is at its highest level...Really the best in Hammam Sousse...We certainly recommend and come back very soon when we would be around, 😉...
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Date of stay: November 2022Trip type: Traveled with family
Room Tip: Just enjoy 😉, the best surprise we had while in Hammam Sousse...Top service! Very uncommon now...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 3 weeks ago
Dear Guest, Thank you for the feedback. We are thrilled to read that you stay at Marhaba Palace was fantastic ! Your lovely words for our staff's effort are priceless :) We look forward to welcoming you again very soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James F wrote a review Nov 4
Aberdeen, United Kingdom5 contributions
Great holiday at the Marhaba Palace, been here many times over the years, we just love it. Staff are excellent, must give a mention to Rafika in reception, any issues are sorted out promptly. Animation team are amazing, especially Mira, she should be given more time singing in the bar, she has a lovely voice, Hotel was spotless as usual, Looking forward to seeing everyone next year.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Marhaba Hotels, Owner at Marhaba Palace Hotel
Responded 3 weeks ago
Dear Jim, Thank you for the feedback. Nothing makes us happier than reading your lovely comments about the great vacation in our resort :) We look forward to welcoming you again very soon. Warmest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$33 - $55 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel marhaba palace, marhaba palace tunisia, tunisia marhaba palace, marhaba palace port el kantaoui, marhaba palace hotel tunisia
LOCATION
TunisiaSousse GovernoratePort El Kantaoui
NUMBER OF ROOMS
322
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MARHABA PALACE HOTEL $44 ($̶5̶8̶) - Updated 2022 Prices & Reviews - Port El Kantaoui, Tunisia

Frequently Asked Questions about Marhaba Palace Hotel
Which popular attractions are close to Marhaba Palace Hotel?
Nearby attractions include El Kantaui Port (0.3 miles), Aqua Palace (0.6 miles), and Hannibal Park (0.4 miles).
What are some of the property amenities at Marhaba Palace Hotel?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Marhaba Palace Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Marhaba Palace Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Marhaba Palace Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Marhaba Palace Hotel?
Conveniently located restaurants include Restaurant Le Méditerranée, La Daurade, and Puca Irish Pub.
Are there opportunities to exercise at Marhaba Palace Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Is Marhaba Palace Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Port El Kantaoui.
Are any cleaning services offered at Marhaba Palace Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Marhaba Palace Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Marhaba Palace Hotel?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.