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Zone Touristique Skanes - Bp 23, Monastir 5065 Tunisia
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Traveler (2032)
360
Panoramas (15)
Pool & Beach (600)

About

#15 of 43 hotels in Monastir
Location
3.4
Cleanliness
3.8
Service
3.6
Value
3.7
Skanes Serail & Aquapark 4* – the hotel where everyone will find things to do. The hotel is located in the tourist area Skanes Monastir on the wide sandy beach. Distance to Monastir city center is 6 km. There are 3 bars and 3 restaurants (breakfast included), some snack, 4 pools (an outdoor pool with a separate children’s area, indoor pool, outdoor pool with water slides, outdoor children’s pool with water slides), free parking, SPA-center, self-service laundry, 2 conference halls, mini-club and children’s playground, Wi-Fi in the hotel lobby, lobby-bar and on the beach. The rooms are located in the main building equipped with an elevator and have everything to make your stay comfortable: air conditioning, a TV with satellite channels, hairdryer, safe, and balcony. Wellness treatments in the hotel SPA-center will complete your holiday, helping you to achieve deep relaxation and recharge your mind and body. The Novostar concept is implemented at the hotel from June 1 to September 30: multilingual staff, children's menu, creative animation program for children and adults – the hotel regularly holds such traditional Novostar events as pizza quests, cooking master-classes, and party games for guests of all ages.
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Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Tennis court
Windsurfing
Children Activities (Kid / Family Friendly)
Public wifi
Indoor pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Billiards
Darts
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Hammam
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Family
Languages Spoken
English, French, Russian, Arabic
2057Reviews181Q+A100Room tips
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Most Recent
Robin B wrote a review Sep 6
13 contributions28 helpful votes
Lovely hotel and friendly staff, if you follow a few simple rules you’ll have a great family holiday. Rule 1 - Tip! Find a waiter day one, slip him 10 Dinar (£2.50), and you’ll have a freshly laid table waiting for you every time. We used the older Mohammed at breakfast and the younger Mo in the evenings. Rule 2 - take Sterling with you and change at the airport, they don’t take cards at the Exchange so only cash will do. Tunisian Dinar can’t be bought outside the country so have £ with you to change. Rule 3 - be careful what you eat! Everything looks delicious but anything washed with the local water may cause problems. I left the all inclusive holiday 3lb lighter! Stick to the cooked food Hotel is really good with a hard working entertainment team. Beach is fantastic and very safe for children. Be friendly with everyone and they’ll be very friendly back. Tunisia is a different country and culture to what you may be used to but common sense will see you right. Great holiday, we’ll definitely go again in a few years.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Maria S wrote a review Sep 5
1 contribution
Rooms r not even clean ( bed sheets and the toilet are so dirty u can’t even stand the room ) The walls of the pool are so dirty ( they literally turned green) The food is not even tasty and the portions are small and its the same everyday There’s too many insects in the rooms Most of the staff are not nice and so rude Its not worth the money neither the time definitely not going back
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MFA wrote a review Aug 2022
1 contribution1 helpful vote
There are so many things I could say about this hotel but I’ll just stick to the main ones: majority of the staff members are not nice; cleaners don’t bother cleaning the rooms (/ changing towels/ refilling tissues etc); bed sheets were dirty; various parts of the hotel stank really bad; small variety of food (didn’t really cater to kids taste buds); disco music is really loud (and carries on for hours!) and doesn’t really take into consideration the people that are trying to get some sleep; snack bar is very limited and opens at 5pm. In addition to all of this, lifeguards are useless. My family and I witnessed a near death situation with a young boy who almost drowned. Had the lifeguards actually been paying attention, this wouldn’t have happened. Overall, we didn’t enjoy this holiday and will definitely not be coming back.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Inga L wrote a review Aug 2022
1 contribution
I like this hotel. Very nice and diverse food ,beautiful view. Animation program is very good always .We definitely back next year . We very like this aquapark and beach ,everything is nice and looked after.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ding D wrote a review Aug 2022
28 contributions9 helpful votes
room was basic but ok no wi fi you had to go to lobby food was average but very repetitive and very busy at times people pushing in etc staff were hit and miss ...some very helpful but wanted a tip ...some very lazy and unhelpful pool area and beach area was nice with a good vibe for families ...pool wasnt the biggest and was difficult to swim in location was in middle of knowhere i had to walk 30 mins to airport for cash machine monastir about 15 minutes in taxi entertainment was rubbish all in all it was ok if you just want to relax mostly french who were always complaining for the price it wasnt too bad
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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тиг е wrote a review Aug 2022
1 contribution
+1
Night 1 at hotel. 20.07.22. Receptionist allocate two rooms for Us 191, 197. At 00.00 We was woken up by music. The disco was till 03.00. I complained about at 00.30 to the reception, but they said they fully booked, so can't change the rooms. We didn't sleep whole night. In the morning I complained to another receptionist and he changed rooms after 12.00. On my question why for family with children and pregnant women was allocated rooms in front of disco he said fully booked. Disco are for the locals. Next challenge when we moved to new rooms. No ones not help us move the luggage. I found that in room 184 only 2 sleeping places. I reported to receptionist he said they will put 3rd bed soon. I wait 2 hours for the bed. Finally we got it. They blocked footway in the room by bed and I fall down. No linen, dirty mattress. Aircon didn't work. I went to receptionist again. In 30 min they changed bed. Aircon technician said aircon is good, it's me don't know how to use. So far we lost 28 hours of holiday. Day 3. 21.07.22. Aircon still not work. We couldn't sleep again. I call receptionist again. They sent another technician. The did some work and aircon improved. But still not cool properly, we gave up and keep try a sleep. Day 4. 22.07.22. Cleaning staff work schedule very special. Around 09.00 they collect dirty towels but not bring clean one. Around 14.00 they doing cleaning and put clean towels. Lunch start 12.30. We stay on the beach till 11.00 as after sun not good. So every time we come to rooms no towels, I call receptionist, 30 min and towels arrive. How they not piss off my daily calls? We have 3 people in the room, but have 2 towels. No soap and shampoo. To get I requst from receptionist. Finally they manage it yesterday 23.07.22. Restaurant. 1 tissue per plate. Hard to request additional as waiters hands always with plates as they don't have a trolleys. Q in place for hot food and drinks all the time. Water machines not available for direct use staff only. Lunch and dinner no chance to have a tea. Tea bags at restaurants and hot water at lobby bar. Towels for beach and swimming pool. Awalible from 09.00 with 10 euro deposit. But all sunbeds are occupied from 08.00. So I purchase myself to secure sunbed at 07.00. Pool bar. Staff very slow. Man in Adidas hat prefer to talk with a girls then supply drinks to the customers. If you try to ask they become rude. Summary. Guys, be honest, it's a hell. 3 star Rainbow hotel in Side, Turkey is better. 3 star Lago Taurito in Gran Canary is better. 5 star Sunrise in Sharm Sheikh Egypt is another universal.
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marina wrote a review Jul 2022
Vienna, Austria2 contributions
Hotel Sarail, nice urlaub with family. Nice beach for children super and schwiming pool and aqua park. Nice personal uberal and nice animations, also we see nice animation tunisien folklor, all is nice, that you relax and start leave one new laif! Thanx an all and Salut! 🍀🥰
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Elke G wrote a review Jul 2022
1 contribution1 helpful vote
+1
I'm totally convinced of the hotel, the front desk, the waiters, the lifeguards, the entertainers and Karlo who makes great henna. Everyone was very friendly and nice. The animators provided atmosphere and fun even if there was no program. Thanks to Aladin, Jesser, Fedi, Rico, Chico and Karlo you are just GREAT❤️ by Elke, Zoé, Olivia
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Weronika P wrote a review Jul 2022
Wroclaw, Poland2 contributions
+1
The animation team is really good, but the boss of the animator team see and respect only French people. Animator Sam and Chico are very friendly and helpful. Food is good but always the same and the choice is minimal. Very nice waiters. Rooms are bad, very old… there are also better rooms but I think For French people. The air conditioner in the room is noisy. spa is good but remember to talk about the price. The hotel shops are very expensive so better don’t do shopping there. The beach is good and it’s so close to hotel and there are great water sports extra pay. There are a lot of franchises and all people in the hotel speak franch very well, but polish speaks Sam only. I recommend camel caravans from man in blue T-shirt- the price is very good and we were satisfied.
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Date of stay: July 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Alexandra K wrote a review Jun 2022
1 contribution
Overall we had a great stay the skanes serial aqua park. The hotel was very good value for money, rooms were spacious, great pool, beach and slides. Food was good and staff were all very friendly. The hotel also has a great spa facility which is very well priced - we took the 3 day package. The only things to fault were you don’t get WiFi from your room and you are rather pressurised to buy the events. Would like to give special thanks to one of the life guard Aladdin, bar tender Mohammed and Gigi, Hamden and Imen working at the spa who all made our stay better. Overall would highly recommend this hotel especially for couples and families.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$45 - $90 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
skanes serail monastir, skanes serail hotel monastir
FORMERLY KNOWN AS
Skanes Serail
LOCATION
TunisiaMonastir GovernorateMonastir
NUMBER OF ROOMS
225
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Frequently Asked Questions about Skanes Serail & Aquapark
Which popular attractions are close to Skanes Serail & Aquapark?
Nearby attractions include Ribat of Monastir (3.7 miles), Monastir Marina (3.7 miles), and EkiClub (4.8 miles).
What are some of the property amenities at Skanes Serail & Aquapark?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Skanes Serail & Aquapark?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Skanes Serail & Aquapark?
Yes, free parking is available to guests.
What are some restaurants close to Skanes Serail & Aquapark?
Conveniently located restaurants include Le Pirate, Malibu Space, and Marina the Captain.
Are there opportunities to exercise at Skanes Serail & Aquapark?
Yes, guests have access to an indoor pool and a sauna during their stay.
Does Skanes Serail & Aquapark have airport transportation?
Yes, Skanes Serail & Aquapark offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Skanes Serail & Aquapark?
Yes, dry cleaning and laundry service are offered to guests.
Does Skanes Serail & Aquapark offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Skanes Serail & Aquapark?
The staff speaks multiple languages, including English, French, Russian, and Arabic.
Are there any historical sites close to Skanes Serail & Aquapark?
Many travelers enjoy visiting Medina of Sousse (8.1 miles).