Never expected to have this great experience It was a pleasant surprise to discover such hotel ,I loved the service I love the food and the room was so comfortable but my favorite thing was the staff effort i had fun with the boss Danino and the other animators like koji Gomez and the short tchala and all of the others.
So great hotel thank you for the lovley trip in djerba Love you Guys so much koji tchala and danino and all others animators Everything was clean and fresh at restaurant Room everyday sound clean cool and fine .. see you soon
what a hotel and staff animation this is the best experince in my life i like the food and the pool was great thanks to danino the boss animation dj koji and others tchala,gomez,keita,snoopy,rico,dembele
I like this hotel Ksar Djerba so much its so great idia to coming here for enjoyed and relaxing Staff animation is the best and the food was so good and fresh too I have so fun here Thanks to danino, kaita, koji, Rico, Gomez, dembele, tchala, Snoopy
So great experience for me its so beautiful and everything was good I like restaurant food was delicious and everything was fine i like that ... Animation with danino and all stuff was so professional he makes a big show .. every night another show to watch so funny and always he make the happiness ... at the day full activities Gymnastics , aquagym , water polo , volleyball , dance lessons , and many other choices thank you to koji , tchala, gomez , dembele , rico , kaita , snoopy I decided to come again soon to this lovely hotel ksar Djerba
Superior, I had been detected motion at least one that would handle bars and they have been working together soon thanks everyone else you are receiving the same problem with you and you should have been working with children
We looked for a small hotel which would be quite and not overcrowded - and this hotel provided that - and 2 large swimming pools. The entertainment proposed by Ali was good :-) The animation team proposed extra activities (aquagym, archery,...) but didn't push tours on us- and the evening shows were good and not too loud. We found the rooms clean and the service to be good. The restaurant provided a good range of dishes and there was never any issues with quantity
Room was average and I booked and paid room with half board month before travelling. Finally got there I found out hotel was fully booked and they gave us room which was available. So in my booking confirmation and money I valued for my reservation was not the same. There was no refund. so next time I know I dont book before I see the room. Average comes for the room. BUT pool area, restaurant and animation staff was great. I could book more luxury room from neigbour hotels 266€ for 4 nights.
Initially we booked from 24 to 30 of june but due to professional reasons couldn’t make it before the 26th I phoned them twice on the 20 and 22nd to see if I should check in alone on the 24 or if it’s ok to check in with my wife on the 26, the answer was both times the same « the room was yours for the whole period to check in ». Thinking it was a done deal, we went in at 9 pm the 26 after a long drive to find out that our reservation was canceled and the rude impolite desk lady refused to listen to anything and said the rooms were all booked, and we have to find where to stay for the night and check back tomorrow. After a big help from my agency we found a vacant room in another hotel for the night, and managed to secure a reservation back at ksar for the rest of the week, we are now at day two , have been given a room with non working ac and no fridge (we have been asking for one since we arrived) and have been obliged to switch room (to fix the ac problem) just when we were leaving to go out. Awful desk staff (rude, impolite, lacks imagination) animation staff are okay, dinner is respectable but breakfast lacks choices.…
The hotel Ksar Jerba is located in an excellent location.It is a great starting point for excursions. The seafront and the beach is 200 meters away. This comfortable hotel is a good example of traditional architecture in Jerba.Rooms are very clean, spacious and neat. Pool was great and enough for a pleasant stay. The guest's animation is top-notch and discreet. The food is good, tasty and varied. The service of a quality staff is professional. We were satisfied and recommended.