Vincci Helios Beach is an excellent choice for travelers visiting Midoun, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.
The rooms offer a flat screen TV, and getting online is possible, as free internet access is available, allowing you to rest and refresh with ease.
Vincci Helios Beach features a concierge. In addition, as a valued Vincci Helios Beach guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
Given the close proximity to Ranch Adada Djerba (2.7 mi), guests of Vincci Helios Beach Hotel can easily experience one of Midoun's most popular landmarks.
If you are looking for some good spots to eat nearby, you may want to check out Restaurant Lella Hadhria (0.7 mi) or Lamparo (1.2 mi), all of which are within walking distance of Vincci Helios Beach.
Should time allow, Krokodilfarm Animalia and Phare de Taguermess (Lighthouse) are some popular attractions that are within walking distance.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Trendy
Languages Spoken
English, French, Arabic, German
Location
Midoun, Djerba Island 4116 Tunisia
Vincci Helios Beach
5,199 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
Powered by AI
Vincci Helios Beach receives accolades for its vibrant atmosphere, with lively music and festive decorations making it a cheerful escape. The hotel's prime location near the beach garners consistent praise for its beautiful views. Cleanliness is a strong point, especially the tidy bungalows and well-maintained beach.
While the rooms are generally appreciated for being spacious, some guests suggest they could benefit from updates. The pools and animations are popular, although there are occasional comments about maintenance. Service is commendable, with staff recognized for their friendliness and professionalism, though there are hints that tipping might influence service quality.
Location
Beachfront
Atmosphere
Lively
Rooms
Dated
Value
Affordable
Cleanliness
Clean
Service
Friendly
Amenities
Relaxing
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
we were very satisfied with this hotel. The service was very accommodating, the room hygiene and equipment is completely sufficient for a 4 star hotel, we would always recommend the bungalow rooms. The beach was the cleanest and most beautiful beach we have seen here in Djerba. The overall package suited both of us. the animation was well planned for the day, something for everyone. We also wanted to do activities outside of the hotel, unfortunately we fell for the sale here, dealers kept coming to us and wanted to sell us tours, they literally pushed it on, especially with the sentence that they from hotels are. They are not! Please be careful here, so that you don't pay three times as much, book tours directly through reception, not through dealers on the beach or who say they belong to the hotel.
Read more
Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Jun 23, 2022
Dear Guest Warm greeting from Vincci Helios Beach. Thank you very much for taking the time to share such wonderful review on Trip Advisor. We forwarded your kind words to our team-members. We are very pleased to read such a pleasant comments which give us the courage to give more and more in order to provide a perfect service up to your expectations. We hope to see you again here in Vincci Helios Beach. Kind Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very clean and calm hotel. Nice staff, friendly animation team, many activities and evening shows. Beach was maintained every morning and security did their work - there were no annoying sellers disturbing people from sun bathing. Great experience: first days our WC was leaking, we reported it to a receptionist and almost immediatelly came the plumber and fix it. Food and services were perfect, we really enjoyed a traditional Tunisian dinner in the a la carte restaurant.
Read more
Date of stay: May 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Jul 1, 2021
Dear Guest, We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
Our stay at Vincci Helios Djerba was once again very, very relaxing. We stayed in a Bungalow. House 1 overlooking the sea. On arrival we were warmly welcomed, the check in was straightforward, no waiting times to move into the room. The only drop of contempt.... Help center with luggage towing upon arrival from the bus to the hotel would have been nice.
Our room was very clean, sanitary facilities top cleaned. That was the case the entire stay. The staff member in charge of our room always had a kind word on their lips, our beds were lovingly decorated with towel figures, decorated with flowers.
It is worth noting that the entire staff no matter if restaurants, pool, reception or gardeners were always very friendly and accommodating.
The food offer, morning, lunch and evening was very varied, there was a choice for every taste. Often fish or meat was freshly grilled. Of course, there were short waiting times during peak hours, but since many foods were freshly prepared , this explains itself.
In the afternoon pizza, crepes or cakes were offered. Again, pizza and crepes were freshly prepared.
Madi, our pearl by the pool (relax pool), has conscientiously and reliably made sure that the sunbeds were clean and with his calm fine nature allows guests a very relaxing stay. Madi, we have taken you very much into our hearts. At this point many greetings to you from Philip and his mom. Even the young man at the pool bar, always with a smile on his lips, knew our drink wishes after a short time. Even before we reached the bar, they were ready.
The pool with animation we cannot rate because we did not stay here.
The beach is a dream. Very well maintained, always enough loungers available.
Sure, the hotel is getting old. But that's exactly what makes the hotel so charming. The vegetation is well maintained, the gardeners of the complex work tirelessly on it.
It is possible to book carriage rides, quad bike tours, motorboat trips to the dolphins jet ski, banana boat or parasailing on site. The dolphin ride was great and we also saw a lot of dolphins, very, very close. Our quad tours were also very impressive.
Nearby there is the possibility to visit the crocodile farm. A loving, very well maintained park that is worth visiting. In the morning is the reptile show, with possibility to hold a small crocodile. (don't worry, the mouth is tied). In the afternoon is the feeding of the crocodiles. It is recommended to take a taxi as the park is nearby.
By taxi you are quickly in Midoun or in Houmt Souk.
In summary, we once again had a wonderful time in Vincci Helios.
Many thanks to all the staff of the hotel. Inshallah, see you next year.
Read more
Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Am Pool sind immer genügend Plätze vorhanden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
POSITIVE: the design of the establishment with a beautiful beach very close (rare enough in Djerba to be highlighted!) and the good surprise was the All in 24/24h.
NEGATIVE: Essentially the quality of drinks (no fruit juice or powder mixtures or orange juice at 2€ at the PDJ) and meals as well as the replenishment of the buffet far too slow! No organization on this point. Reservation restaurants are interest-free. The beach deckchairs are bordering on the unusable... guaranteed backache! Umbrellas around the pool are in insufficient quantity. I imagine the galley in the middle of the season because all the infrastructures and equipment cannot satisfy all the customers when the establishment sells out. The main terrace among others is really too small! Public toilet too often dirty with 1x smell to vomit up in the hallway: the cart in front of the door without the staff is useless! Twice urinating in elevators! The correction of a good part of the clientele leaves much to be desired! The friendliness of the reception is not always at the rendezvous. On the other hand special mention to Naim at the beach bar for his kindness and service always with a smile (unfortunately his contract is not renewed, to believe that the Pension prefers to keep the bad elements!) and to Mohammed Rubai who was always very efficient and very friendly at the terrace of the main restaurant. Thank you both, friends! The manager of the restaurant is, however, execrable!
Chambers: Old but spacious and clean. Lack of grip and brightness. Only one outlet can be used at night because the second one works with the lighting of a small lamp! Tablet-sized TV, but there are many French channels. The wi-fi is good. The SDB is also in its juice but clean and there is pressure and hot water at all times. We booked a "sea view" which we did not enjoy because we had the noise (hellish blower) of the restaurant facilities located under our balcony. Too bad that the music of some evenings is exclusively reserved for people from the eastern countries both on the terrace and at the disco.
In summary I do not recommend this Pension there is much better in Djerba for not much more! The + that must still be left to them is the accommodation for people with reduced mobility.
Read more
Automatically translated
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Pas catastrophique mais ne mérite pas 4* - A priori la qualité est en baisse d'après des...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The problem is that the Vincci Helios hotel discriminates against customers, and the office's offer as presented during the contract is not met. Well, the hotel states that we can use all the swimming pools, i.e. 6. Wanting to spend nice and quiet time at the pool without children jumping into the pool, without loud music, without animations, I went with my wife to the recreational swimming pool, from where I was asked to leave by the hotel staff. I was informed that I had paid too little and that the swimming pool, bar and "private beach" were only for people with purple wristbands, because, as I mentioned earlier, they paid more. I feel very discriminated against in this way, there is no place in the hotel to lie down and swim in the pool. From morning to late afternoon there are loud animations, very loud music, and there is no possibility of rest. My child suffers from SI disease and is hypersensitive to loud and various sounds. The child was constantly agitated and nervous, which resulted in a lack of peaceful rest. During our stay, we were deprived of the opportunity to relax and swim in the fresh, warm water of the pool. I asked at the hotel reception about the inability to use the swimming pool, they confirmed that it was only for guests and they paid more. The second problem is preparing tables for meals. Guests with purple armbands had better, nicer and cleaner arrangements. The staff even forbade us to sit at these tables. We were no longer served wine, and beer was no longer brought in mugs from the back of the restaurant. Those guys had it all. This is another thing that bothered me. At the lobby bar, when you ordered in English, you received drinks in plastic packaging (wine, beer, soft drinks, etc.). it was enough for a person to come up and speak French or German and receive drinks in nice glass glasses or mugs. There is another discrimination, lack of hotel service ethics and moral standards. no evening animations in the hotel amphitheater, I think instead they played music on the terrace by the pool, which was loud and lasted every day until 11-11 pm, which made it difficult for us to fall asleep peacefully, also no air conditioning in the reception, cafe, lobby bar. In the photo you can't enter because you didn't pay enough!!!!
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:ładna plaża, piękne konie, możliwe przejażdżki po plaży, hotel z zewnątrz ładny , w środku do...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The photos seen on the site and their Facebook page are far from true... The gardens and swimming pools are well maintained but the hotel is more than aging. The beach chairs are ready to break. The rooms are very old with mattresses and furniture more than worn. Cleanliness is far from perfect (thrown towels, bed to be done again, waste under the bed, yellow bathtub, dirty and sticky furniture handles,...) To wash, only once a week a sample of soap. As far as food is concerned, it is equally catastrophic. Very little choice, no taste, dirty plates, ... To have a table in the restaurant you have to give a tip to reserve it or you have to take what is left. Snack at the pool very rarely opened. We talk about 2 swimming pools including a relax but once there, to have access, we ask you to pay an extra because you need premium access. We really recommend against this hotel which does not deserve its 4 stars ...
Read more
Automatically translated
Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel with a friendly atmosphere. Beautiful beach, turquoise sea like the Caribbean👍🌞😉 Food delicious, varied and plenty, friendly service👍 The rooms are pleasantly furnished, spacious and always perfectly tidy. On the balconies I would welcome hangers for drying laundry.. On beach chairs, there could be pads. The hotel is my heart's desire💖, I will be happy to return here🤗
Read more
Date of stay: June 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Jul 4, 2022
Dear Guest Warm greeting from Vincci Helios Beach. Thank you very much for taking the time to share such wonderful review on Trip Advisor. We have already forwarded your kind comments and support to our team-members. We are really glad to read such a pleasant review which give us the courage to give more and more in order to provide a perfect service up to your expectations. We hope to see you again here in Vincci Helios Beach. Kind Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Upon our arrival at the end of the day, we were greeted by reception where entry formalities were quick. Then we were guided to our bungalow. We then returned to the main restaurant to have our first buffet meal. As soon as we arrived, a waiter came to take our drink order. It should be noted that the wine is served by the bottle and not in a carafe as is often the case in this type of complex. Show-cocking party and buffet rest. During our stay, Ramadan obliges, I think, we must recognize that the dishes were repetitive. but of decent quality. In the room (bungalow), cleaning is done daily. No missteps. In terms of infrastructure, the only downside concerns the so-called relaxation swimming pool, supposed to be reserved for bungalows and taken over by other tourists. The security service does not manage this problem and the lifeguard is blocked at the indoor swimming pool so..... Too bad, this is the real downside of our stay. The location of the complex allows a stroll along the Mediterranean for several kilometers.... To leave the hotel, taxis are available almost constantly and the price of fares is more than reasonable. The animators are present without being "heavy". A special congratulations to Sam. On the other hand, it would be good to offer a management course to Paola who should not take the tourists as witnesses when she makes a remark to one of these animation collaborators. The nightly shows are of quality with a big congratulations to the saxophonist for his performance. The entire staff takes great care of you and you accept to wait a bit whether at the bar or in the restaurant. Being out of season, there are structures that were not yet open. I recommend this establishment in Djerba.
Read more
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:N'hésitez pas à vous surclasser vers les bungalows.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fairly large hotel we had a family room with sea view and which was ideally located next to the swimming pool too, wooden furniture which is not new but more or less clean, the swimming pool is great the sea also some algae or waves depending on the days but the beach is always very clean, deckchairs with mattresses and parasol like at the swimming pool if found, the entertainment team is friendly and always has a little word to get the holidaymakers involved. In the gentleman's hotel to sell you the quad the camel photos or water activities, for our part we tested camel and quad it was nice. The people at the bar or in maintenance or in the kitchen service are always very smiling and helpful. Well, let's move on to the negative for us, the food was a struggle to find what to eat, although there was a salad buffet with raw vegetables at all meals, but the hot pfff my husband and the children ate fries every holiday for my part I varied well I had the tourista on the first day! During the day, don't look for snacks, there is just a small buffet where everyone throws themselves at it from 4 p.m. to 5:30 p.m. where they make sandwiches with charcuterie like gouda cheese and a sauce, and cakes like yogurt cake, in short. often we were hungry the same day when leaving the table and for an all in I have difficulty with that, for the hot always waiting because the organization is really not well designed and we are not asking for caviar or foie gras. (the opinions were the same with the people we spoke to) chicken every day won't have bothered me, the drinks at the bar are not great but there is a different cocktail every evening, in the bathroom the wall of shower is not waterproof we always end up in the swimming pool, and some cooks were very heavy with their flirting especially on small young people even minors.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:Literie un peu dure , chambre climatisée , service de change à l hôtel et distributeur , une...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well i would like to start with the restaurant . Not a lot of choices but delicious food beside the stuff are so friendly and rooms are alwayes clean and smells nice beside the cleaners are so polite but about the animation team and the energy they got while they working is amazing to be honest ive seen some reviews that being telling wrong things about the team . I totally recommande you to pay a visite
Read more
Date of stay: May 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Jun 16, 2023
Dear Guest Warm greeting from Vincci Helios Beach. Thank you very much for taking the time to share this wonderful review on TripAdvisor. We are very pleased to read such a pleasant comments which give the courage to give more and more in order to provide a perfect service up to your expectations. We hope to see you again here in Vincci Helios Beach. Kind Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Handicapped friendly.
Tips are a cultural norm. Gift some for good service.
Check weather conditions - cooler temperatures in winter limit activities."
There are more places to choose from in the Midoun area.
PRICE RANGE
$66 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci helios beach hotel midoun, venta hotel helios, venta hotel djerba
LOCATION
TunisiaMedenine GovernorateDjerba IslandMidoun
NUMBER OF ROOMS
354
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
