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Vincci Helios Beach

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Midoun, Djerba Island 4116 Tunisia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3687)
360
Panoramas (5)
Pool & Beach (868)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 59 hotels in Midoun
Location
Cleanliness
Service
Value

Vincci Helios Beach is an excellent choice for travelers visiting Midoun, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a flat screen TV, and getting online is possible, as free internet access is available, allowing you to rest and refresh with ease.

Vincci Helios Beach features a concierge. In addition, as a valued Vincci Helios Beach guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

Given the close proximity to Ranch Adada Djerba (2.7 mi), guests of Vincci Helios Beach Hotel can easily experience one of Midoun's most popular landmarks.

If you are looking for some good spots to eat nearby, you may want to check out Restaurant Lella Hadhria (0.7 mi) or Lamparo (1.2 mi), all of which are within walking distance of Vincci Helios Beach.

Should time allow, Krokodilfarm Animalia and Phare de Taguermess (Lighthouse) are some popular attractions that are within walking distance.

Enjoy your stay in Midoun!

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Internet
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Trendy
Languages Spoken
English, French, Arabic, German
3926Reviews269Q+A67Room tips
Traveler rating
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Popular mentions
intissar a wrote a review Sep 2021
1 contribution3 helpful votes
I can assure that they dont even deserve a star. Catastrophic hotel, Dirty pool Dirty beach , not a maintained at all 0 manners staff very rude including the reception manager. Disgusting food and hey no room service no restaurant a la carte.. so you can just starve when you check in at -15.00 when they are one hour late to get you a room. Also you can starve when you dont like the buffet .. and the reception manager will tell you it s either that or nothing .. you can just leave of you dont like thz food or if there is no other restaurant .. very bad experience i wouldn't recommand this hotel to enemies nor even recommend to spend a cent in this place
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Date of stay: September 2021Trip type: Traveled with family
1 Helpful vote
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Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Sep 30, 2021
First of all, we would like to thank you for consedering time to inform us about your disagreement during your last stay in our hotel. We deeply regret it so much. We would have liked to discuss this series of imperfections face to face during your stay. You would have given us the opportunity to verify the content with you and to remedy what needs to be remedied. All your reviews in your comments are important but not viewed at the same way by many of our customers. You have irrevocable proof on this portal as on the majority of opinion networks. Indeed, your remarks seem to be very far from the usual feedback that the hotel receives. The friendliness, availability of staff and the quality of all services are the essentiel points of our work and more than evident. We apology for any disagreement you had during your stay in our hotel.
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Jana P wrote a review Aug 2021
1 contribution3 helpful votes
We have been to this hotel several times before and we have always enjoyed our stay there, so my original enthusiasm has been replaced by great disappointment this year. The hotel was just as clean as before, but I expect something different when I pay extra for staying in its VIP zone - I would expect that at least bottled water would be regularly restocked in the room, something that has not happened even once in 14 days. Breakfast was not really good either, the same things every day, eggs prepared in different kinds of ways, two types of salami and some cheese. There was no choice for children, all the food was too spicy, so if you travel with small kids, it is a problem to find anything other than pizza and chips for them to eat. There was no morning snack and there were only pancakes for afternoon snack, so after three days we had enough of pancakes for a week. There was rotten fruit mixed together with fresh fruit. The only thing that was delicious were the deserts. The food was served by the cooks. I understand that Covid restrictions complicate everything, but I was really tired of arguing everyday with the cook who puts food on your plate that I want three plates, because I have children standing in line with me. Unfriendly and arrogant, he behaved as if he was giving out his own food. The served food was the same every day. Long queues, both for meat that was either overcooked or raw, and for side dishes. The cooks who serve food will not make an extra movement and you have to lean to reach him with your plate. Bad organization by management. The animation team was also a disaster. The animation by the pool was very poor. During the day, the animation team always organised exercise activity by pool, when people were doing exercise in the pool while the animator walked around the pool yelling at people “WORK! DO SOMETHING ABOUT YOURSELF! DO YOU WANT TO LOOK LIKE THIS?!” while hitting water with a foam tube. I personally consider this behaviour rather barbaric, and I do not like to be involved in this type of activity on summer vacation. As for the daily evening animation program, this is another example of badly organised animation program. The role plays they have prepared for the guests were embarrassing and sometimes even bizarre. Moreover, combined with bad acting, movement and singing skills, it left me with a very sad impression and regret. After a few days, we found out that the main reason for these evenings is to make as much money as possible on a raffle. They chase you around the hotel and pushing you to buy tickets for the raffle, even if you are not attending the animation evening. Even more shocking was for me when I wanted to buy three tickets and handed the seller $ 20. Instead of giving me money back, he told me he did not have change, gave me more tickets for the raffle and walked away as if nothing had happened. However, I could see that he had a full wallet of change! And yes, for so many tickets, I also managed to win in the raffle - 30 minutes in the local sauna. Really a great price when it was almost 40 ° C outside! It should be noted that this evening program is repeated every day and you will soon get bored of it. This hotel is good for a few days of relaxing holiday. After a few days of enjoyment, you will start seeing things you may not like, and the enjoyment will be gone.
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Date of stay: March 2021
Value
Location
Service
Room Tip: best views- bungalov
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2 Helpful votes
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Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Sep 1, 2021
We thank you for the time you give us by sharing your comments with us, following your stay at our Hotel Vincci Helios Beach Djerba. We are sincerely sorry to learn that we did not meet your expectations and that your stay was therefore not entirely satisfactory. However, as you can see on this portal as well as a large majority of others, your comments do not seem to correspond to the biggest feedback we usually receive. Thank you again for your visit and your constructive criticism and we hope you have had a good return home. Regards
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Aymen G wrote a review Aug 2021
Tunis, Tunisia1 contribution
I want to say thx for everyone it was very very nice holiday in my life im really so happy very good holiday with very nice people ........ Animation very funny and very smile i will miss all ....thx to mano and skoby and Robert and the best of the best titi we love you so much and of course the one and the best one and the king 👑 Mady good job love u all ♥️
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Date of stay: August 2021Trip type: Traveled with family
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Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Aug 23, 2021
Dear Guest, We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards,
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Kenza D wrote a review Aug 2021
1 contribution
Perfect hotel perfect vacation ever ❤️❤️❤️❤️❤️❤️ Animation was top top keep going we enjoyed a lot ❤️ thank you for the mini club stuff food too was on top Thnk u for all the staff and for the next holiday
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Date of stay: July 2021Trip type: Traveled with family
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Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Aug 23, 2021
Dear Guest, We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards,
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Laurat 1338985518 wrote a review Aug 2021
Hammamet, Tunisia2 contributions
It's the best holiday every really......i want to say thx for everyona its really good work and so hared i will miss all and i will cam bake thx to mano robertou skoby simo and inzo and of course the big one ever mady i will miss you so much bro ❤🥰❤❤
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Titi the best ❤
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Helpful
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Response from Mouna Bouajila, Other at Vincci Helios Beach
Responded Aug 23, 2021
Dear Guest, We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is extremely pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a perfect holiday. Again we thank you for sharing this wonderful review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best. Kind Regards,
Read more
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PRICE RANGE
$61 - $266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci helios beach hotel midoun, venta hotel helios, venta hotel djerba
LOCATION
TunisiaMedenine GovernorateDjerba IslandMidoun
NUMBER OF ROOMS
354
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Frequently Asked Questions about Vincci Helios Beach
Which popular attractions are close to Vincci Helios Beach?
Nearby attractions include Ranch Yassmina Djerba La Douce (2.4 miles), Ranch Adada Djerba (2.7 miles), and The Crocodile Farm (0.4 miles).
What are some of the property amenities at Vincci Helios Beach?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Vincci Helios Beach?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Vincci Helios Beach?
Yes, free parking is available to guests.
What are some restaurants close to Vincci Helios Beach?
Conveniently located restaurants include Djerba-Sidi Ali Restaurant, Restaurant Lella Hadhria, and Les Palmiers Chez Neji et Catherine.
Are there opportunities to exercise at Vincci Helios Beach?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Vincci Helios Beach have airport transportation?
Yes, Vincci Helios Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vincci Helios Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Vincci Helios Beach offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Vincci Helios Beach?
The staff speaks multiple languages, including English, French, German, and Arabic.
Are there any historical sites close to Vincci Helios Beach?
Many travelers enjoy visiting Meninx (3.2 miles).