Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travelers make Nour Palace Resort their resort of choice when visiting Mahdia. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
Nour Palace Resort offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free internet access is available.
The resort offers a 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking.
Mahdia has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Le Lido and Restaurant Neptune, which are serving up some great dishes.
Best of all, Nour Palace Resort makes it easy to experience some great Mahdia attractions like Mahdia Museum, which is a popular history museum.
At Nour Palace Resort, your comfort and satisfaction come first, and they look forward to welcoming you to Mahdia.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, Russian, Arabic and 1 more
Location
Bp 79 Zone Touristique Hiboune, Mahdia 5100 Tunisia
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Hotel Nour Palace Resort & Thalasso is praised for its clean and comfortable rooms, although some guests find the decor a bit dated. The value for money receives mixed reviews, with the all-inclusive package sometimes falling short of expectations due to extra costs. The hotel boasts a traditional, lively atmosphere with family-friendly entertainment and is commended for its beachfront location.
While the cleaning staff receives accolades for their attentiveness, the service quality occasionally dips with reports of rudeness. Amenities are generally well-received, yet some guests encounter limitations with the bar selection and water slide operations.
Location
Beachfront
Atmosphere
Lively
Rooms
Comfortable
Value
Reasonable
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory
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Detailed Reviews
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We rested with my mother on the 20th of May 2024, we don’t like extreme heat, so we chose to stay this month! We are delighted with the holiday and with the hotel - it’s a solid 5 plus! The hotel building itself inside is simply gorgeous, very beautiful, high ceilings and from the lobby at the bar there is a stunning view of the territory and the sea! excellent room cleaning! the maids could even make a work of art from a simple T-shirt left on the bed! very friendly and hospitable hotel staff! clean beach! and it’s clean all the time! it’s wonderful, it’s very pleasant to be there! And what a well-groomed area of the hotel itself - a fairy tale!!! everything is perfectly evenly cut, always clean, fresh, watered, blooming! The workers are great! On the beach they will always bring you a sunbed and kindly clean it with a brush to remove the sand! The pool lifeguards also always bring a mattress and open/close umbrellas as needed! I really enjoyed eating at the hotel! It’s delicious, varied, and how beautifully it’s served - it’s something incredible! Bravo to the restaurant staff! I’d especially like to mention the waiter Salem at the restaurant, who is there every day and the evening awaited our arrival, amazingly decorating the table, always polite, courteous, gallant, instantly remembered tastes and habits, understood perfectly even with a language barrier! In general, the hotel is like a mini-town, it has everything! for relaxation, entertainment and a wonderful pastime! a chic thalasso center! I really liked the procedures! I would especially like to mention Hamida and Khaima (I apologize if I wrote the names incorrectly) - they are so sensitive, attention and care made our holiday at the spa unforgettable!! I definitely recommend this hotel! Thank you for EVERYTHING!
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently returned from a fantastic stay at Nour Palace in Mahdia, and we can’t wait to share our experience. From the moment we arrived, we were welcomed with warmth and friendliness by the entire staff. Special shoutouts to Hama from the animation team, who went above and beyond to ensure we were all having a fabulous time – his energy and enthusiasm were infectious! Mamo from the pool bar was always on hand, making sure our glasses were never empty, and Mohammad from the restaurant consistently had our table ready with a smile.
We stayed in room 1072, which was huge, on the ground floor, and just a hop, skip, and a jump to the pool – perfect for quick dips and lounging around.
The hotel itself is lovely, with comfortable rooms that provided a great space to relax. The only minor issue was the Wi-Fi, which could be a bit hit and miss, but we had prepared by purchasing an eSIM before arriving, so it wasn’t much of an inconvenience.
The food was excellent, with a wide range of dishes available. While there were plenty of European and Italian options, we would have loved to see some baked beans for the kids, as they can be a picky bunch! The pizza was a hit, although it was so popular that there were occasional queues.
We tipped quite well during our stay, probably around £25 a day, split between different staff members who looked after us, around 10Dinar each (£2.50) but it was well worth it for the service we received. The staff do not beg for tips though like some hotels, and any tips given are gratefully received.
The pool area was immaculate, with always enough sunbeds available, and the water was just the right temperature. We spent some time at the beach as well, where we had a blast JetSkiing and parasailing – both activities were reasonably priced. The only downside was the beach sellers, who could be a bit persistent, but a firm “NO THANK YOU!” was usually enough to send them on their way.
We also booked a 3-hour pirate party boat trip through the hotel, and it was one of the highlights of our holiday. Jumping off the boat into the sea was an unforgettable experience for the whole family, and the bbq sardines, salad and fresh water melon went down a treat too.
One thing to note is the transfer time from Enfidha airport can be quite long by coach – it took us around 2.5 hours to get to the hotel. For our return journey, we decided to book a private transfer, which cut the time down to 1.5 hours and was well worth the extra cost.
Overall, Nour Palace had everything we needed for a family of 10. We had three teenage girls in our group, they all had a fab time, and not once did they feel uncomfortable or harassed as I’ve seen mentioned in other reviews. My 17yr old daughter even got the chance to rehearse and perform her contemporary dancing on stage with the animation team. We all had an amazing time and are already looking forward to our next visit. Highly recommend!
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Date of stay: August 2024Trip type: Traveled with family
Room Tip:Book a private transfer
Tip the staff well for all their hard work
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web Master Sabrine, Marketing at Hotel Nour Palace Resort & Thalasso
Responded Aug 10, 2024
Hello dear customer, It is with great pleasure that we have read your comment concerning our hotel Nour Palace & Resort. We are delighted to learn that you had a great time with us. We are delighted that you particularly enjoyed our services and benefits, because our very first priority is to offer our guests an impeccable stay and exceptional quality. It is with joy that we will be delighted to welcome you back among us and make you live a new magical experience. Best regards, Webmaster Hotel Nour Palace & Resort
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We took this trip as a family with young children and it really is a top hotel, most of the staff are very pleasant At the restaurant we had the pleasure of meeting Yassine who was really great, the children loved him, he is very helpful and very professional. Thanks again to him for his service, his kindness and his smile despite their change of job. Regarding the cleaning of the rooms, it happened to us on 3 occasions that the rooms at 2 p.m. were not cleaned with young children not great for making them take a nap! In addition the person who takes care of collecting the towels and sheets was really not pleasant and I would even say not convenient it's a shame we are still in a 5 star hotel we are not asking for the moon either but just to be able to go home in the rooms at 1 p.m. for the children! But he didn't seem to understand it! Besides, the manager didn't seem surprised! I understand very well that it is high season that the hotel is full but if it is blocked we may have to add staff. It's a shame because otherwise everything was great, nothing to say.
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at this hotel can hardly be called a vacation. The food made one of us spend two days in the room with stomach issues. Some dishes were outright stale, the food was cold, and the same monotonous and underseasoned meals were served for lunch and dinner every day. We also had to gather cutlery from nearby tables, as it was often taken away and not replaced. Additionally, the food was not labeled. Paying for all-inclusive, we expected well-stocked bars, but at Nour Palace, the only bar with a full selection was in the hotel lobby (the others only had beer and wine), and the pool bar opened long after the pool had closed. The hotel staff was another disappointment. They didn’t understand what we said in English, which was a minor issue compared to their regular rudeness and dismissive attitude toward us and our needs. It was common for the staff to complain about tips, with phrases like “Only one dinar?” and a grimace on their faces. The man selling drinks by the pool and beach was so pushy and strange that other tourists avoided him.
The only staff members who actually showed us any understanding were the receptionists. We had to visit them multiple times because so many things were unacceptable, given the price we paid. The first room we were assigned didn’t match what we were supposed to get (two single beds instead of one double), but luckily, this issue was quickly resolved at reception (although our travel agency’s voucher was lost in the process). The second room was better, but still had problems, such as bathroom doors that wouldn’t close unless slammed shut. During the rain, we lost the only Polish TV channel, cutting us off from updates about what was happening in our country. My partner reported the issue to reception, and they said they would send someone. Indeed, a technician arrived after about 1.5 hours, but he couldn’t help and eventually told us in German that he would return the next day. He never came back. The room’s lighting seemed faulty, as the lights flickered, and the bulbs in the wall sconces were not even screwed in but simply lying loose.
On a cold day, when the outdoor pool was a bit chilly, we decided to use the indoor pool and enjoy the jacuzzi. To our surprise and frustration, the jacuzzi didn’t work, regardless of how many people were in it. We had also expected some sort of entertainment for adults at the hotel. We were excited to see a notice by the pool about two daily animations. However, during our 6-day stay, we only saw water aerobics once and some kind of ball game in the pool once. Every evening during dinner, there were children’s shows on stage. We also found the opening hours of the hotel’s waterslides baffling, as we never experienced a moment when they were open.
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:I recommend choosing another hotel, because this one is not i'd call a 5* one.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web Master Sabrine, Marketing at Hotel Nour Palace Resort & Thalasso
Responded Oct 21, 2024
Hello dear guest, We thank you for taking the time to share in detail your experience at our hotel. We are sincerely sorry to hear that your stay did not live up to your expectations, and we fully understand your frustration. Regarding the food, we deeply regret that this affected your health and comfort. We have immediately forwarded your feedback to our catering team to ensure that corrective measures are taken, both on the freshness and diversity of the dishes offered. We will also work to improve the signage of the dishes and to reinforce the training of our teams on the importance of impeccable customer service. Regarding the reception, we are pleased that our reception team was able to react quickly to resolve some of the problems encountered, but we regret that other aspects of your stay, such as the allocation of the room and the technical repairs, did not live up to your expectations. We thank you for your honest and detailed feedback. We will intensify our efforts to improve the mentioned aspects and offer our future guests a better experience. We hope that you will agree to come back to see for yourself the improvements that we are implementing. Please do not hesitate to contact us directly if you would like to discuss your stay further or if you are considering returning. We will be happy to offer you an experience that meets your expectations Best regards, Webmaster Hôtel Nour Palace & Thalasso
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I went to nour palace hôtel for the first time on july 15th 2024 and i have just returned , and I was a little bit anxious about the the services because it's the peak of the season . To my surprise, the services are so quick, the man on the reception is very helpful ,we wore the bracelets at the time of lunch and they gave us the rooms at 14 h .The room is clean, comfortable and spacious. The room service , and especially the woman who was cleaning our room everyday is so helpful and smiling ... The animation team is excellent especially mido food is acceptable, the pizza and the French fries and ice cream are served everyday, my sons like the food, the views are amazing, the sea everything is perfect So I wanna thank all the staff especially the .responsible in the reception I will come back next year for sure till that time I will say good luck guys !
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web Master Sabrine, Marketing at Hotel Nour Palace Resort & Thalasso
Responded Jul 22, 2024
Hello dear customer, It is with great pleasure that we read your comment regarding our Nour Palace & Resort hotel. We are delighted to learn that you had a great time with us. We are delighted that you have particularly enjoyed our services, because our very first priority is to offer our guests an impeccable stay of exceptional quality. It is with joy that we will be delighted to welcome you back among us and offer you a new magical experience. Best regards, Webmaster Hotel Nour Palace & Resort
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I stayed at the Nour Palace Hotel in June and this was my third stay at this hotel. The hotel is monumental, located near the charming Mahdia. The view from the lobby to the sea through huge panoramic windows is wonderful and unforgettable, announcing a great adventure. The hotel has a very large area and is located next to the most beautiful beach dotted with shells. The sand here is velvety and the sea is warm, gentle and inviting for swimming. The hotel building has an Arabic, traditional design. I am enchanted by this hotel, that's why for me it is number one in Tunisia. However, the hotel is not only about a fantastic location, equipment and unique Arabic style. The heart of the hotel and the magnet that attracts tourists is its exceptional service. All employees who create this magical and family atmosphere should be appreciated. Being here for the third time, I experienced a warm welcome and cordiality towards my family, which was felt throughout our stay. The employees here take care of their guests, you feel like you are among friends. Thank you to all the hotel staff for the wonderful treatment of me and my family. I would like to thank the hotel manager for the consistent and continuous development of the hotel, the hotel is getting better and better. We would like to thank the animation team for great fun during the day and in the evenings. Your dance is a masterpiece. We would like to thank Mr. Amara from the restaurant for creating a wonderful team working in the restaurant. Thank you for your cordiality, attention to every detail and unique atmosphere. My biggest and warmest thanks go to Yassin. Thank you for taking care of our family, thank you for the positive and good energy that you surround your guests in such a way that each of them feels special. Your commitment and passion for your work is amazing, and your care and concern for our family is exceptional. The atmosphere you created will stay with us forever. Thank you. Once again, I would like to thank all employees and appreciate the work of the entire hotel staff. You are all great and make a great team. See you soon :) Greetings to you all Kasia, Wiktoria, Agnieszka and Karolina
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Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web Master Sabrine, Marketing at Hotel Nour Palace Resort & Thalasso
Responded Jun 30, 2024
Hello dear customer, It is with great pleasure that we read your comment regarding our Nour Palace & Resort hotel. We are delighted to learn that you had a great time with us. We are delighted that you have particularly enjoyed our services, because our very first priority is to offer our guests an impeccable stay of exceptional quality. It is with joy that we will be delighted to welcome you back among us and offer you a new magical experience. Best regards, Webmaster Hotel Nour Palace & Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Five stars for the people and service - they went out of their way to cater for us each and every day. The kitchen staff and manager ensured we had vegetarian food and decorated/saved a table for us daily.
The hotel is in a great location for families - very easy access to the beach, amazing water slides for all ages and secure.
The beach is beautiful and the staff usher the sellers away when they approach tourists. A few excursions can be booked directly on the beach.
The entertainment is brilliant - the animation team and lead person are so friendly and engaging - they manage to have a full dance floor every night!
I would definitely return.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web Master Sabrine, Marketing at Hotel Nour Palace Resort & Thalasso
Responded Aug 2, 2024
Hello dear customer, Thank you very much for sharing your excellent experience during your stay in our Nour Palace & Thalasso hotel We are proud to know that you appreciated all of our services and the little details that make this establishment a very special hotel. We hope that we will be able to welcome you again among us. Best regards, Webmaster Hotel Nour Palace & Thalasso
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On the day of arrival, we try to give you an uncleaned room and if we do not accept we do not look at you the rest of the stay. hygiene is not at the appointment, mushrooms with air conditioning that leaks into the room, the bathroom leaves frankly to be desired shower curtain with mold, green of gray on the tap, not a wipe that has no stains, until they come to you and do not replace them. The cuisine of the restaurant is really not exceptional, looks like 1st Award frozen and is absolutely not varied. Poor people who make breakfast pancakes do with derisory means and are forced to wait a good 15 minutes if you want them .. (it would be easier to add a second cooking station but no). The floor of the restaurant room is regularly washed during the service, with a product that makes the floor slippery to the extreme, it becomes dangerous for young, old and old.The dishes are regularly dirty.The waiters for them are of an extreme kindness! Finally, the Inn Manager is an arrogant and unpleasant person who should not be without responsibilities in the bad aspects of his Inn.The positive aspects are: The proximity to the sea, the size of the pool, the typical charm of the town of Mahdia, the kindness of the cleaning staff and waiters. What I regret is that Luxair Tours puts 4 doves1/2
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Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you want to have your holiday a life challenge go to this terrible hotel... about the quality of their services we can talk in ZORO stars or just one, not more. In their rooms there live excellent cockroaches, in the fruit meals there worms but ..... it is not the business of the staff. You also must get up very early to occupy any deckchair and sunshade, at 7:30 it is too late to find any. The cleaning staff is rather lazy, but they can disturb you early in the morning (6:30 no problem for cleaning your room). Beach is hard to find and a swimming pool is only/just 1,50 deep. Who is short, must swim all the time, no bathing. There is not a wide choice in meals and the locals have higher value than Europeans.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with family
Room Tip:never go there, it has no value for your money. It is not 5-star hotel!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Web Master Sabrine, Marketing at Hotel Nour Palace Resort & Thalasso
Responded Jul 3, 2023
Hello Dear Customer, Thank you for taking the time to write your review. We appreciate all forms of feedback and it is only through constructive feedback that we are able to further improve the overall experience at Hotel Nour Palace. It is our greatest regret to read that your stay did not meet your expectations. Hoping to welcome you again during your next stay, it gives us the chance to exceed your expectations and ensure you a quality, pleasant and memorable stay. Best regards, webmaster Hotel Nour Palace & Thalasso
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We have just returned from an excellent 6 week stay at the Nour Palace hotel in Mahdia. Every year we return to this hotel with great pleasure, we feel very good because we are always welcomed very warmly by very professional staff from the reception, to the bar, to the cleaning staff (very clean hotel). On the catering side, the kitchen team prepares very good, varied and tasty buffets every day, the service is always perfect. All this staff is led by a manager who is always present and attentive to customers to make your stay as pleasant as possible. Without forgetting a small entertainment team in winter which gives us pleasant moments. The hotel is very well located facing the sea with a beautiful beach. On the practical side, a Mahdia/Sousse Bus line every 30 minutes nearby, as well as the Sahel Mahdia/Monastir/Sousse Metro station located 500 meters from the hotel. We will happily return in October.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Mahdia area.
PRICE RANGE
$82 - $173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci hotel mahdia
FORMERLY KNOWN AS
Nour Palace Resort
LOCATION
TunisiaMahdia GovernorateMahdia
NUMBER OF ROOMS
550
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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