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Hotel Nour Palace Resort & Thalasso

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Zone Touristique Mahdia B.P. 79, Mahdia 5100 Tunisia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1975)
360
Panoramas (13)
Pool & Beach (505)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Nour Palace Resort & Thalasso
Updated 06/23/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 20 hotels in Mahdia
Location
Cleanliness
Service
Value
Travelers' Choice

See why so many travelers make Nour Palace Resort their resort of choice when visiting Mahdia. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.

Nour Palace Resort offers guests an array of room amenities including a flat screen TV and air conditioning, and getting online is possible, as free internet access is available.

The resort offers a 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and an on-site restaurant. Guests arriving by vehicle have access to free parking.

Mahdia has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Le Lido and Restaurant Neptune, which are serving up some great dishes.

Best of all, Nour Palace Resort makes it easy to experience some great Mahdia attractions like Mahdia Museum, which is a popular history museum.

At Nour Palace Resort, your comfort and satisfaction come first, and they look forward to welcoming you to Mahdia.

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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Bowling
Golf course
Babysitting
Secured parking
Internet
Hot tub
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast buffet
Snack bar
Tennis court
Water park
Aerobics
Billiards
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Kids' outdoor play equipment
Free airport transportation
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hammam
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Ocean View
Languages Spoken
English, French, Russian, Arabic and 1 more
2178Reviews91Q+A40Room tips
Traveler rating
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Popular mentions
Brat Polak wrote a review Aug 2021
7 contributions3 helpful votes
We spent (family 2+2) 11 days in this hotel – it was July 2021. That was our 2nd time in Tunisia and again we were impressed. It wasn’t perfect but it was worth of every spent €. The Nour Palace: [before going there please note that this is a huge hotel - 70% of hotel guests are polite/nice Tunisians with families, 15% these are Poles, 15% other nations] 1. the strongest side of this hotel are the people (most of them) – I must highlight the Reception Desk (Mr. Haytham was the best receptionist we have ever met, 100% professionalism, always helpful and smiled, even if swarm of guests stands and shouts at him trying get what they need!), main restaurant waiters (at least 80% of them are really dedicated good people), salad – pizza – desserts – main courses chefs (special smiles & cheers to Ladies Chefs), also warm words goes to whole cleaning staff, ladies & gentlemen your work is perfect (I never seen such clean toilets in Africa!). Finally, the gardeners – especially Mr Gardner with leucoma eye disease – you are doing a great job in surroundings of the hotel, big thank you! Special thanks to one (only one) lifeguard who usually worked at the pool & water slides – only him understands how important is his work & he does it perfectly, thank you for that (I have noticed that he gets the toughest tasks connected with physical work – and the simply does it without complaints! Tunisia, Africa, Earth needs such people!) 2. good sides of the hotel are: -food, various, tasteful, fresh, in the most cases in the right amount, served quickly -hotel infrastructure – everything in the right place, well organized, clean and comfortable -the pool and fun areas (slides) – look great, are clean, works really well and gives a lot of pleasure, apart from some crazy guests actions at the slides all attractions are safe -beach – WOW, long, sandy, with clean water, beautiful sights – if the beach personnel would focus more on cleaning the beach area, I would give the highest rank of the beach I have seen in Africa, effectively I’m giving 4+ (max is 5) -location of the hotel – one hour trip from the airport, 10 minutes from Mahdia city center – not too close but also close enough to say – a very good point for traveling -rooms & view – they are very nice & comfortable, the view is amazing -hotel is decorated with very impressive paintings (especially that one at the main restaurant made me WOW – the charge of the Bedouins), mosaics and other Arabic tasteful works of art, all put together gives splendid effect of Maghreb wealthy 3. Things that should be improved: -bathrooms state – small investment and their state can be improved, currently they look as in 3* hotel -the pool bar staff at the open air restaurant – people who should work on good manners & improve performance -main pool staff and their activity in terms of sunbeds/mattress – there was not enough of sunbeds & mattress, pool service was bringing only part of the items – the effect was that a lot of guests had a problem with that. Also, why the mattress was hidden so early even from 17:30? It should be done not earlier than at 19! I was a witness of a few fights with the personnel when guest was asked for giving back the mattress on which they were sitting – this is crazy, especially that 5* hotel should serve 100% comfort to the guests. - The beach personnel (so called lifeguards), they are focused on what is going on…..with their flower displays on beach sand or internal discissions. They distribute small number of sunbeds at the beach, they completely don’t check is the beach clean in the morning, sometimes they make some cleaning but this is rather “special action”. What is not comfortable, that whatever they do for you it seems that it has to be extra paid – e.g., setting a sunbed -sometimes very long queues at the main restaurant, it refers to warm dishes - if you know (and the restaurant boss should know) what are the rush hours at the restaurant you should make some steps to eliminate 20 meters queues witnessed many times, if one dish has a big interest every day simply add one person who will double the work effort. This is simple & based only on the right observation. 4. the downsides – the beach bar personnel, two (sorry guys) lazy workers who simply don’t work, if they do this is only for extra dinars given by the guests – if you will give them money they will service you, if not forget about it. As a young person I was such beach boy and my 1st action was asking all guests at the beach do they want any drinks! Every guest had such service twice a day! These guys walk a lot without effects -the animation staff – besides one girl with long brown hair (she probably comes from Europe) who works very hard with the kids (we never left our kids with her, but after observation I can say that she does a very good work!) most of the animation team are “fallen stars from closed theatre”. They do something but that something if not done would be even better. I had a “pleasure” to talk with 3 of the animators and I must say that my core observation I had was gigantic self-confidence, egocentric which sometimes was simply rude…..I asked few other guests what they think about it and said, that they simply avoiding them. So dear Animation Staff please work on self-control, good manners & be more friendly than pushy! One important point – if the girl is not Muslim, please treat her also with full respect in other case be prepared for the right reaction from her or her husband! -the room air-condition – sorry this is not air-conditioning system but rather fan which blows the air to the room – such air-condition is approvable in 3* hotels -the ants problem – we had ants in our room at the 3rd floor with the view on beach/golf field, we have seen the aunts on many occasions in many places in the hotel (above the ground level) – hotel must fight with the ants! -kids pool – at the pictures of the hotel we can see a frog & small pink slide – all working. In fact, both are inactive and stand aside. Also, the fountain at this pool doesn’t work. Dear Hotel Manager please understand that the kids also are important guests and very painful for them is lack of these attractions – especially these very small kids who are afraid of using big slides. Please fix them or completely remove. Cheers. 4. Negatively shocking -never make the maintenance with the lacquer paint while you have the quests at the specific place of the hotel – during our stay the painter was painting the valves lockers on the whole floor, the smell was horrible, as it was standard paint. If you must paint, please do it at night and only with odorless paint. It wasn’t nice when you are coming back to the room (or going for the meal) and whole corridor smells horribly, especially when you are with the kids! This is crazy. Our general view on Nour Palace Resort: The place worth of visiting, after making a few adjustments this hotel can be the best one in Mahdia region. This is a great place both for families, couples & singles. In this place we have a synergy of professional staff (in most cases), good food, superb hotel attractions, beautiful beach & big opened spaces inside of the hotel perimeter. Adding to that small distance to Mahdia, and big shops in the neighborhood we are getting general score of strong 8/10. Definitely we recommend this hotel. All the best to Nour Palace and big cheers from Poland!
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: pax extra 30-40€ and you will get a room with a perfect view on the see - front 40€, 30€ side view
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oumaima benina wrote a review Jul 2021
1 contribution
It was amazing, i've had such a lovely vacation. The food was good but there are a lot of people, i didn't like the room Oddly enough there is no toilet hose. The animation team was energetic, cheerful. thanks for your amazing work ❤️❤️
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Date of stay: July 2021Trip type: Traveled with family
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Response from Assitante Raghda, Directeur général at Hotel Nour Palace Resort & Thalasso
Responded Jul 30, 2021
Hello , First of all, we would like to thank you for choosing our Nour Palace Thalasso & Spa hotel for your recent vacation. We are delighted to read that you had a very good stay at our establishment. Please be assured that your comment has been shared with all of our staff which will serve as an encouragement to continue to provide the best quality of service. We hope to have the pleasure of welcoming you back very soon.
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Abassi G wrote a review Jul 2021
1 contribution
Top hôtel everything is nice and beautiful the rooms is really clean people working here they very vary good the sea is really clean and so so beautiful the animations team is perfect they make fun and all time they have energy and smile in the face thank you for all and really thank you for animations team really professional and dancers in the night nice mini disco thank you chief jess chakala cicio djo sousou syren and Pavla we love all really we will miss all soon we will back ❤
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Date of stay: July 2021Trip type: Traveled with family
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Response from Assitante Raghda, Directeur général at Hotel Nour Palace Resort & Thalasso
Responded Jul 30, 2021
Hello , First of all, we would like to thank you for choosing our Nour Palace Thalasso & Spa hotel for your recent vacation. We are delighted to read that you had a very good stay at our establishment. Please be assured that your comment has been shared with all of our staff, which will serve as an encouragement to continue to provide the best quality of service. We hope to have the pleasure of welcoming you back very soon.
Read more
Nadine G wrote a review Jul 2021
1 contribution
We spent a week with friends it was such a intimate place, great service, fun animation team and such varied buffet… I would definitely come back next year nd i recommend everybody to visit it nd trust me u won’t regret it
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Assitante Raghda, Directeur général at Hotel Nour Palace Resort & Thalasso
Responded Jul 30, 2021
Hello Dear Nadine , Thank you very much for sharing your excellent experience during your stay in our hotel Nour Palace Thalasso & Spa We are proud to know that you have appreciated all of our services and the little details that make this establishment a very special hotel. We hope that we can welcome you back among us. Best Regards
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Baouab M wrote a review Jul 2021
1 contribution
They take care of everyone They have good food everytime I came here Very good place to visit You can have a goo time in animation every night with the animation team and if you have kids too they will take care of them I really love this hotel
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Date of stay: July 2021Trip type: Traveled with friends
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Response from Assitante Raghda, Directeur général at Hotel Nour Palace Resort & Thalasso
Responded Jul 30, 2021
Hello Dear Guest , Thank you very much for sharing your excellent experience during your stay in our hotel Nour Palace Thalasso & Spa We are proud to know that you have appreciated all of our services and the little details that make this establishment a very special hotel. We hope that we can welcome you back among us. Best Regards
Read more
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PRICE RANGE
$67 - $230 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci hotel mahdia
FORMERLY KNOWN AS
Nour Palace Resort
LOCATION
TunisiaMahdia GovernorateMahdia
NUMBER OF ROOMS
550
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Frequently Asked Questions about Hotel Nour Palace Resort & Thalasso
Which popular attractions are close to Hotel Nour Palace Resort & Thalasso?
Nearby attractions include Mahdia Beach (3.2 miles), Mahdia's Old Town (3.1 miles), and Fort Ottoman Borj El Kebir (3.3 miles).
What are some of the property amenities at Hotel Nour Palace Resort & Thalasso?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a fitness center.
What food & drink options are available at Hotel Nour Palace Resort & Thalasso?
Guests can enjoy an on-site restaurant, a poolside bar, and a snack bar during their stay.
Is parking available at Hotel Nour Palace Resort & Thalasso?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Nour Palace Resort & Thalasso?
Conveniently located restaurants include Café Sidi Salem La Grotte, Cafe El Medina, and El Asfoor.
Are there opportunities to exercise at Hotel Nour Palace Resort & Thalasso?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Nour Palace Resort & Thalasso have airport transportation?
Yes, Hotel Nour Palace Resort & Thalasso offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Nour Palace Resort & Thalasso?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Nour Palace Resort & Thalasso offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Nour Palace Resort & Thalasso?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Are there any historical sites close to Hotel Nour Palace Resort & Thalasso?
Many travelers enjoy visiting Great Mosque of Mahdiya (3.2 miles).