Thalassa Mahdia
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About
#3 of 21 hotels in Mahdia
Location
4.2
Cleanliness
3.6
Service
3.7
Value
3.8
Travelers' Choice
If you’re looking for a resort in Mahdia, look no further than Thalassa Mahdia.
Given the close proximity of popular landmarks, such as Mahdia's Old Town (2.6 mi) and Fort Ottoman Borj El Kebir (2.8 mi), guests of Thalassa Mahdia can easily experience some of Mahdia's most well known attractions.
Rooms at Thalassa Mahdia offer air conditioning providing exceptional comfort and convenience, and guests can go online with internet access.
A 24 hour front desk, a concierge, and baggage storage are some of the conveniences offered at this resort. A pool and a poolside bar will also help to make your stay even more special. If you are driving to Framissima Thalassa Mahdia Hotel, parking is available.
While staying at Thalassa Mahdia, you may want to check out Chicko's (0.6 mi) which is a short walk away.
Plus, during your trip, don't forget to check out a history museum, such as Mahdia Museum.
The staff at Thalassa Mahdia looks forward to serving you during your upcoming visit.
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Property amenities
Parking
Paid wifi
Pool
Sauna
Coffee shop
Game room
Tennis court
Kids club
Internet
Indoor pool
Outdoor pool
Restaurant
Swimup bar
Breakfast buffet
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Kids' outdoor play equipment
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
Infirmary
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Flatscreen TV
Bath / shower
Hair dryer
Telephone
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Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family Resort
Languages Spoken
English, French, Russian, Arabic and 1 more
Location
Zone touristique BP 61, Mahdia 5100 Tunisia
Getting there
Rental CarsSee all Mahdia rental cars
1883Reviews48Q+A22Room tips
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Thieves! I do not recommend this hotel at all. We arrived at the hotel on Wednesday afternoon, already on Thursday 60e was missing from our wallet. We didn't even have time to take the safe because of the whole fuss about changing the room, we thought we would the next day and already in 1 day we were robbed. Then at the reception for 3 days, they wait for us to come later when they look at the history of entering the room, they say that they are not interested because we did not take the safe, so it seems they can rob us as they want. The woman at the reception immediately asks for a good room by herself and that you pay 10e and then she gets a 5m2 room, only when we complained that she couldn't charge for a better room and we got a bad one, she exchanged it for a big room which was great. The staff is VERY rude, I have never felt so unwelcome and unwelcome anywhere. Waiters, receptionists, cooks, all of them are unprofessional and rude. Definitely one of the worse experiences.…
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
Overall the service is good. Tip the receptionist at the arrival to get a better room. The rooms are clean, and the rooms are cleaned everyday, the towels are changed on daily basis. The food in the restaurant is very diverse and there is something for everyone that they like. Breakfast is from 07:00-10:00 and is varied. Lunch is from 12:30-2:00 p.m., that's when it's the busiest because lunch lasts the shortest. Leave a tip to one of the waiters in the restaurant so that they always find a seat for you when it's crowded. Dinner is from 18:30-21:00 and in my opinion the best and most extensive meal. There is always fresh fish, meat, vegetables, pasta, pizza, there are also watermelons and various cakes, ice cream... When we compared with people from other hotels, we really had the most varied diet. You also have the option to have a snack at the beach bar, from pancakes to donuts and paninis and burgers, there is a bit of a crowd and waiting because many take food between the main meals. You also have the possibility to use the a la carte restaurant for lunch and dinner once a week, so you can sign up for that as well. The beach is beautiful and the sand is fine, every morning the staff rakes the beach and collects waste. The sea was nice, in the morning it is calm while in the afternoon there are waves due to the wind which is constant but not too strong, we only saw a few jellyfish in 2 weeks. All in all, one of the better vacation options than the offered.…
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Date of stay: August 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Groupe Thalassa Hotels, Service clients/Réception at Thalassa Mahdia
Responded 3 weeks ago
Thank you very much for your comment. We will take your comments into account and hope to see you again in our establishment very soon. Wishing you a wonderful end of summer, Best regards, Management Hôtel Royal Thalassa Monastir
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Where to start... Upon entering the rather luxurious hotel lobby, your first impression is spoiled by a frowning receptionist who is unpleasant from the start. After handing over the room, everything went wrong. We went as a family of four. However, we were given a small room where there were 2 beds and 2 small flimsy extra beds (about 160cm in length). When I went to reception to say we were 4 adults in the room and wanted the room we had actually paid for - 4 full size beds, I was told the hotel was full and we would not get a refund until the end of our stay. I called the travel agent's delegate on site that evening. Suddenly something could be done about it. After three days we got a slightly bigger room, but still with those flimsy extra beds that were impossible to sleep on. But the hotel took this situation as resolved and I had to call the delegate again. After another three days we finally got a quadruple room. The room was really disgusting, like really disgusting. The room we got hadn't been wiped for the last 2 seasons. There were rotten shells under the bed and an unreal smell coming from the air conditioner, which was working at about 50%. I wanted to address the situation immediately with the hotel manager. Subsequently, the receptionist said that she was the hotel manager and was not going to deal with me anymore. I felt like an idiot when I called the delegate for the third time. When the delegate arrived, the hotel manager was someone else. After the arrival of the hotel manager, I, as a customer, was insulted several times with bad words when he was talking to the staff in French... He didn't know I spoke French. I am very disappointed with this holiday. And I don't recommend you come here. The same food every day. The meat is either burnt or raw. Hygiene does not tell the kitchen staff anything - cigarette ash in the food (???) and many other disgusting things that happen on the set. There is also a lack of cutlery and glasses in the dining room, we had to buy our own plastic cups which the staff then deliberately threw away, arguing that we should wait for glasses. The bar has alcohol diluted with water (?????) There are two obnoxious "bartenders" all night. You can only get a maximum of 2 glasses per person at the bar, and even then sometimes you can't. Ask for a drink and they will immediately skip you and send you back to the endless queue (normally 10- 15 minutes or so). They also don't pour into cups, so you get a tiny 0.15cl glass btw :D and you can go back to that endless queue. The only thing that was nice was the beach. The beach is clean and safe. 2 security men take care of it. Room cleaning OK, you only get 2 towels and 2 bath towels even if you are in a room of four people or one person . A lot of people have dealt with this here. If you don't speak Italian or French you can't speak to the cleaners, you have to go to reception I'm really upset that I spent so much money on this vacation. It wasn't worth it. I would rather recommend another destination for that kind of money. …
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Basically dont go there.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel beach - excellent. Room service - good and clean. Everything else has flaws. Understaffed, workers exploited, you have to stand in line to get 1dl of Sprite?! Management wants to save money by forcing workers to work 12 hour shifts (or longer) and by discouraging guests to use "all inclusive" services. Food is okay most of the time, but for more popular food you have to wait in lines - French fries, bbq. You have to wait for the cutlery and ASK for glasses to pour water from the machine, or terrible juice - for a 1dl of beer or coke, you gotta stand in line! Coffee is served only during breakfast, ice-cream only after supper. Fruits are only watermelon, wild plum and green peaches. Workers heavily exploited, same people will serve you at 9 a.m. and 8 p.m.
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Date of stay: July 2023Trip type: Traveled with family
Room Tip: Pool beach is always crowded, but the sea beach 50m further is not. Tip the room service and pool...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately, the hotel is very bad in terms of treatment ..The hostel treats Tunisians as if they are not welcome .. From the reception, the bad treatment began..They prevented us from entering from the outer door of the hotel (parking) under the pretext of check-in at 14 o'clock, ..we asked to speak or meet the person in charge..the outside guard refused and beat us when we insisted on our right to speak with the reservations officer .. the bad treatment continued at the reception and even with the hotel staff and its manager.. An experience that will not be repeated !!!!! 
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I definitely do not recommend this hotel. Even if I paid all inclusive, it is not like that at all. Drinks and food are limited, there are huge queues for drinks (max 2 small glasses per person) and they are served by incredibly rude and very slow staff. If you tip them, they somehow manage to serve you more politely. The food is not diverse, the grilled meat is always raw because, obviously, the grillers are too small for the hotel's capacity. For any kind of food, you stand in long queues, they dont refill in time, it's a continuous fight to get something to eat. There is no air conditioning in the lobby and in the common areas (probably they want to save money) when it is over 30 degrees Celsius outside. When I reported this to the hotel manager, he told me that if I have air conditioning in the room, then that is enough.The hotel looks good, it has potential, but the management makes a big mistake with the service policies and by not training the employees. I have never seen such rude employees in my life. I have many things to say, things that do not bring them honor… I limit myself to not recommending this hotel.…
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Date of stay: July 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel je odlican, hrana, sobe, sve je lepo i cisto. More predivno, boja kao izmisljena! Animacije za decu odlicne, a za odrasle takodje. Svako moze da nadje sebi zanimaciju, a animatori savrseni! Panda 🐼is the best! Thanks All the animation team for enjoy us ♥️♥️♥️
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 4, 2023
Thank you so much for your comment, we are particularly happy to know that you had an excellent stay with us. We hope to see you again very soon in our hotel. Best regards, Thalassa Mahdia Management.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I will started from service. Servise is very bad organized because of the rules of management. Animation is very funny and great. Everything is on bad level, bar, restaurant all some of stuf is very unfrendly. Every time they want tips form every services they had to do guest.
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Date of stay: July 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very bad rules for drinks services, to many people in line because of the rule for two drink per person. Staf (not everyone ) are very unfriendly. Hot drinks , juices are like a cup of sugar. No wifi in rooms and cable tv. Only animations are great. Hotel doesn’t have enough deck chairs for all guests.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very bad service, very bad conditions for vacationing. You have to fight over a bottle of cold water. The only positive thing is the animators and nothing else. Drinks and food are limited even though you have paid for all inclusives. If I could, I would rate it as 0. There are much better places than this hotel, I honestly do not recommend it to anyone.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Thalassa Mahdia Tunisie, Service clients/Réception at Thalassa Mahdia
Responded Aug 3, 2023
We would like to thank you for your comment which caught our attention. We are truly sorry that your experience with us was so disappointing. However, we regret that you did not submit your complaints to our management on the spot. We would have responded and rectified them immediately. We hope you will give us a second chance. Please let us know here when you plan to book, so that we can do our utmost during your future stay to ensure that you are completely satisfied. With our apologies, Yours sincerely Management, Thalassa Mahdia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Mahdia area.
PRICE RANGE
$58 - $97 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
framissima thalassa mahdia hotel mahdia
LOCATION
TunisiaMahdia GovernorateMahdia
NUMBER OF ROOMS
233
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Claim Your ListingTHALASSA MAHDIA - Updated 2023 Prices & Resort Reviews (Tunisia)
Frequently Asked Questions about Thalassa Mahdia
Which popular attractions are close to Thalassa Mahdia?
Nearby attractions include Mahdia Beach (2.7 miles), Mahdia's Old Town (2.6 miles), and Fort Ottoman Borj El Kebir (2.8 miles).
What are some of the property amenities at Thalassa Mahdia?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and an on-site restaurant.
What food & drink options are available at Thalassa Mahdia?
Guests can enjoy a swimup bar, an on-site restaurant, and a poolside bar during their stay.
What are some restaurants close to Thalassa Mahdia?
Conveniently located restaurants include Café Sidi Salem La Grotte, El Asfoor, and La Cabane.
Are there opportunities to exercise at Thalassa Mahdia?
Yes, guests have access to an indoor pool, a sauna, and fitness classes during their stay.
Does Thalassa Mahdia have airport transportation?
Yes, Thalassa Mahdia offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Thalassa Mahdia offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Thalassa Mahdia?
The staff speaks multiple languages, including English, French, German, Russian, and Arabic.
Are there any historical sites close to Thalassa Mahdia?
Many travelers enjoy visiting Great Mosque of Mahdiya (2.7 miles).
Does Thalassa Mahdia have any great views?
Yes, guests often enjoy the ocean view available here.