Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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About
4.0
#6 of 12 hotels in Zarzis
Location
4.0
Cleanliness
4.1
Service
4.0
Value
4.1
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travelers make Zephir Hotel & Spa their hotel of choice when visiting Zarzis. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you.
The rooms offer a refrigerator and air conditioning, and getting online is possible, as internet access is available, allowing you to rest and refresh with ease.
In addition, as a valued Zephir Hotel & Spa guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.
If you like seafood restaurants, Zephir Hotel is conveniently located near La Petite Vague.
At Zephir Hotel & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Zarzis.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
We are here on family vacation. The hotel is nicely located and we have connecting rooms for our family of five. The Pool is very nice and the beach is also nice and sand you with a soft slope. It is a little bit hard to find something good to eat at the buffet at all the meals. The indoor and one of the outside pools is filled with"thermal"water, which honestly just looks dirty. The spa has fair prices and is decent. It is next to impossible to get cool here, since the fridges in the rooms don't function well and the AC is not very strong. There are almost only broken salt and pepper shakers, and almost all are broken. The usable don't get cleaned fat enough and there aren't enough glasses and silverware... Not a single teaspoon as a matter of fact. Werbefilme is friendly, but the working moral isn't what it should be. Everything takes for ever, or doesn't get taken care of. Several lights in our room and throughout the hotel haven't been functioning for the past art two weeks. Today some kid must have defaecated on the pool side. For more than two hours nobody from staff took care of this, even after it had been pointed out by guests. In the end it was a guest, who cleaned it up (not a parent, or someone related to the incident). All in all I could be giving less than a 3/5.
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Date of stay: August 2024
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Trip type: Traveled with family
Room Tip:You need to reserve at the pool with towels early in the morning... 8 am. is too late.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My stay was for 4 days only. The reception and handling upon arrival was quite good. My reservation was online for a room on the lower floor with a view of the garden. But upon receiving the room, I was surprised by a room on the upper floor that I had not wanted. I discussed this with the man in charge of booking the hotel and he tried to change the room according to what I had in the reservation. The hotel is quite big but very quiet. As for the room, it was very simple, the furniture was simple, and the room had an unpleasant smell. I contacted the person in charge of the rooms, but he did not find a solution. As for the food, it was quite good and varied, and the staff inside the restaurant was sure to deal with tourists. Also, the animation group was good.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
As a family of four from the Czech Republic, we spent a week at the **** Zephir Hôtel & Spa on July 28. – August 3. 2024. It is rather a hotel complex consisting of several connected two-story buildings, some of which have a view of the sea. Inside the complex there is a very nice articulated outdoor pool with a lot of surrounding palm trees, which are constantly taken care of. The hotel grounds adjoin a beautiful sandy beach with plenty of umbrellas and sunbeds, which are provided free of charge. We used two double rooms about 80 m apart. Each room is equipped with a balcony, where there is a table with chairs and a small dryer for swimwear. The beds are quite comfortable. We had small, outdated, partially moldy absorption refrigerators in the rooms. Upon arrival, we discovered that one of the refrigerators could not be closed. Since even after 2 days it was not possible to get the reception staff to take any action, I removed the reason why the fridge would not close, myself. The hotel has central air conditioning which was turned off every morning around 5:30am and didn't turn on until after noon. I confess that if we had known that we were going to a hotel that turned off the air conditioning in the high season, when temperatures reached 35-41 °C in the shade, we certainly would not have chosen it. Due to the heated building, we woke up early with heat and sweat. I don't understand, if the hotel was already turning off the air conditioning, why it couldn't leave it running at least until the time breakfast starts at 6:30, when it is absolutely clear that all the guests are in the rooms. It should be noted that neither the hotel reception with the adjacent extensive lobby is air-conditioned. In the restaurant, the air conditioning only worked on some days and only very weakly. In the rooms for the first two days, the air conditioning, when it was switched on centrally, cooled well. After the remaining 5 days, however, the hotel reduced the cooling intensity, so the rooms could be around 27 °C (plus ubiquitous humidity). Basically, the hotel didn't offer any space where you could rest from the heat. The reception staff did not help us in the case of air conditioning either, referring to the fact that the timing of starting the air conditioning is the decision of the hotel manager. But I would definitely like to highlight the excellent variety of meals and drinks. The hotel operates on the principle of All inclusive, that is, all guests could eat and drink as they pleased. Many types of warm vegetables, various meats and all kinds of side dishes were always available. Also desserts, sliced watermelons and ice cream. In terms of catering, the hotel was absolutely great.
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Date of stay: August 2024
Value
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Location
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Trip type: Traveled with family
Room Tip:central air conditioning which gets turned off every morning around 5:30am and didn't turn on...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was in Zephir&Spa with a group of friends in August 2021. Terrible food (they said it was because of the covid situation- they wanted to save money). Barmans were extremely rude. Some of them didn’t want to sell us some alkohol even though we weren’t drunk and we have all inclusive. (The problem was about our nationality, sad but true. European people are not welcomed). Sorry, but if we paid all inclusive this never should happen. Lots of trashes in the beach. The beach is private so they supposed to clean it but they didn’t. But the worst situation I’ve ever seen in this type of hotel- Tunisian people can buy ‘one day ticket’ for swimming pool for about 2 euro. People from all inclusive don’t have space near the pool and they can’t get snack near the pool because Tunesian people have the same service for 2 euros and there is no place for hotel guests. There was one day we couldn’t be near the people ever for one minute because there was such a crowd. None of hotel guest could!!!! Reception people didn’t help us in this situation. Lots of cockroaches in the hotel space. The only positive here is animation stuff. Guys are doing amazing job. Even though animation were amazing, I do not recommend this hotel. Worst holidays ever.
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Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don’t recommend the hotel. On arrival the reception staff were kept us waiting for an hour. There were three of the reception staff and four guests to check in! One of the staff didn’t want to change my money into Tunisian dinars. He said the exchange rate is bad now, but will be better in the evening. It was not true. The room is very basic. The air conditioning doesn’t work in the mornings until around 12. The bathroom is dirty, nobody cleans the mirrors or shower. Old towels that have changed colour from white to greyish. The food is ok, but nothing special. Small selection of fruit, practically only watermelons and melons. Baguettes fresh only in the morning. Plates and cutlery dirty, the same applies to tablecloths. No fresh juices, no diet versions of soft drinks. Very poor quality coffee in the main restaurant. Better coffee in bars. Bar and restaurant staff are quite nice and helpful. Reception staff slow and ignore you as long as possible. No free internet and the one you can pay for is only available in the lobby and it’s very slow. It is definitely NOT a four-star hotel. I have been in much better three-star hotels so I would give it two stars.
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Date of stay: August 2023Trip type: Traveled solo
Room Tip:Avoid. You can find much better hotels in Djerba.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Inn very dirty, lack of security, poolside never cleaned. Deckchairs reserved from 6am. Dishes lying around. Zero maintenance , zero air conditioning does not work where every other time. Cats eating on plates at the table. Dirty floors, blood present on the stairs during the ten days of our stay. No safe in the rooms and paying at the reception. Paid WiFi and connection only at the reception with a network quickly saturated. Lame entertainment! Lack of dishes, dirty tablecloths unchanged because too many people in the Pension and Service does not follow. Dirty pool, edges filled with brownish filth, small bath full of sand. Food not very varied. Dishes lying around Despite our meeting with management, we are still waiting for our promised commercial gesture before we return!!!
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Date of stay: June 2024
Value
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Location
Cleanliness
Service
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unfortunately the worse hotel I have ever stayed in. The reception staff were so rude to both myself and my husband. There was no acknowledge or greeting as we approached reception. We were totally ignored for ages, no other guests at the desk. They only decided to register us after my husband got their attention. They then shouted at us for expecting to be dealt with politely as we were only paying £40 a night for the room.In general the staff are miserable and so completely disinterested in the guests. Would not stay there again if you paid me to.
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Date of stay: June 2024
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip:Don't expect much then you won't be disappointed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We spent a week at the hotel with my family, and it was a really good experience for all of us. The absolute favourite were the people there, the animation team put all of its heart in the job, we really felt like home! They always had ideas to keep us smiling, with games like valley ball or darts, or with dance lessons, aqua gym (which is really fun), or by just a few friendly words. Every night they made really good shows. Beside them every single member of the staff was really nice and helpful. We also liked the food menu, it was diverse and tasty. The garden was beautifully taken care of, the rooms were always clean. Even the shop was a positive experience in the hotel, the vendors were absolutely friendly and correct. From our side absolutely recommended place!
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Date of stay: June 2023Trip type: Traveled with family
Room Tip:Smile!:) Everyone loves it and it returns.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I consider my staying in this hotel as a nice experience. The room was clean, the view was amazing & the food was nice (there is a lot of different dishes for dinner each day). The best however were the animators - they were putting all if their heart into making our time there the best possible! They did a great job entertainting everyone during rainy day (lucky us haha) so I would come to Zephir just to meet them! The only inconvenince would be the crew at the beach bar (one not pleasant cook).
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The stay was very enjoyable. The hotel is very close to the Mediterranean Sea. The service is very friendly. Each day and night there were attractions organized by the animation team (Djems ❤️, Billy, Ben, Rio, Winy, Ilyess, Coucou). The food was very good, typical for local cuisine. There were canels by the beach which you could feed. We enjoyed the stay very much ❤️
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour
Oui cela est tjs le cas mais bcp mieux d acheter une puce tunisienne comme ça vs avez la 4g partout sans devoir aller à la réception pour faire un message
Bien à vous
Nadine
There are more places to choose from in the Zarzis area.
PRICE RANGE
$51 - $69 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zephir hotel zarzis
LOCATION
TunisiaMedenine GovernorateZarzis
NUMBER OF ROOMS
339
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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