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Zone Touristique Zone touristique Sangho, Zarzis 4170 Tunisia
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Traveler (1964)
360
Panoramas (7)
Pool & Beach (551)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 14 hotels in Zarzis
Location
3.9
Cleanliness
4.0
Service
4.0
Value
4.0
Property amenities
Free parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Paid internet
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Steam room
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
French, Russian, Arabic
1817Reviews130Q+A28Room tips
Traveler rating
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Time of year
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Popular mentions
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Most Recent
Milena wrote a review Jun 2022
8 contributions2 helpful votes
+1
➡️ Very problematic reception. I had check in in night and there was no light and guy who doesn't speak English. He went with us to the room and tried to show how he is tired with our luggage and said I should to give him 20usd. Another woman at the reception was two times in pajama and she was not nice person. After check out when I waited for my bus she said I should to pay something. ➡️ WiFi is not working good and sometimes is no internet ➡️ all hotel stuff talk in french no English so is super problematic. Only one barman speak well in English and one entertainment guy speak good English other speak 50/50. Other stuff talk in English only few words or nothing. ➡️ hotel is dirty. In my room bathroom was dirty. In reception they have dirty sofas. In restaurant dirty chairs. ➡️ animators looks like tired persons. They tried to do animation but with no energy. ➡️ in the bar still lacking some alcohol and machine for coffee is broken ➡️ pool inside is not working ➡️ breakfast is super poor. And for fresh orange juice you need to pay extra. At lunch and dinner is only one or two fruits. Waiters don't see you don't have water on you table. And is no normal water in a bottle just only gas water. ➡️ cleaning stuff enter to my room when I'm inside changing clothes. 👍dj during the day is playing good music 👍party in the pool with foam was great
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Date of stay: June 2022Trip type: Traveled with family
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Pavel K wrote a review May 2022
1 contribution
Was my first visit to Tunisia. Had no idea about the place or the hotel. Animator team Titi, Chicoo, Rio, Blacky, chef Aymen, ddj kimo all great guys with great energy. They made the whole trip very fun!
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Date of stay: May 2022Trip type: Traveled on business
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Response from mohamed ben mansour, Marketing at Eden Star Zarzis
Responded May 16, 2022
Thank you very much
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Szemek wrote a review Oct 2021
1 contribution1 helpful vote
+1
Beautiful place and great group of animators, wonderful young people 😎 We especially liked Jiji and Mario - they create a very nice, friendly atmosphere. They play with you, talk to you, joke with you, thanks to them you have a good mood and beautiful memories! 😊 We miss you both already 😌
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Date of stay: October 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from mohamed ben mansour, Marketing at Eden Star Zarzis
Responded Oct 4, 2021
Thank you very much
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Alison wrote a review Sep 2021
1 contribution
Thank you to all the staff, especially the animation team who worked so hard every day to help make our stay at this hotel very special from ensuring a varied selection of entertainment all provided with a great sense of humour and smiles. The food was always very very tasty with a lot of variety of choice. Room was very clean and comfortable and the trip organiser helped ensure all our plans ran smoothly. A perfect mix for a memorable holiday.
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Date of stay: September 2021
Rooms
Location
Service
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Response from mohamed ben mansour, Marketing at Eden Star Zarzis
Responded Oct 4, 2021
Merci beaucoup
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Teri wrote a review Nov 2020
Czech Republic2 contributions
Thank you for amazing vacation in October 2020!!! The hotel is very clean, food tasty and all staff kind and friendly. Animators really take care about guests and every member of hotel crew always smiles and do their best to make guests happy. I look forward to come back in 2021!!!
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: My room in the 3rd floor facing a street was very quiet.
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Alicja H wrote a review Oct 2019
1 contribution1 helpful vote
First of all, I would refer to all negative remarks about the hotel - you don’t pay 5k euro per week at this hotel so lower your requirements. For this price you pay this hotel serves all the best. I would pay even more for a such hotel somewhere else. And when it comes to english...Remember that the second language in Tunisian school is French, not English so they speak Arabic and English and if you want to visit any country, adjust yourself instead of demanding the knowledge of your language. There were Animators who spoke English (and some of them speak also Italian or German) and those who didn’t, tried to communicate with gestures and face expressions (so I was amazed with the fact that people really tried their best Because I don’t speak French). How many languages do you speak, huh? The best adventage of this hotel? People (staff)! Everyone literally everyone is kind and helpful. I wanted to play tennis (tennis courts are free - darndest at other hotels) and there were No balls, one of the animators went to the shop and bought it! I fell in love with an animatorom group - Simoo, Skander, Toto, Tito, Shawlin, Picasso, Ninou, Caramel and Naoime! They were all amazing, charmful and hard-working. I have never been a type of a person who liked animations but this time I couldn’t stop myself from watching night shows! The best animators in my life who talk with guests, help with spending time in an active way and had a vivid and creative plan of animations during your stay. Congratulations to the boss of the animation group — Riva. The hotel is clean, the beach is better and cleaner than at other hotels there. By the way, you should try a horse riding on a beach, great experiances. I am Polish and tbh I was so happy that there are only few Russians and Polish (they can’t escape their drinking habits). Germans and French people created nice and cultural atmosphere, people were classy, gentle and joyfull. There was a mini club for kids and animators took care of children responsibly. Every evening there was live music (a man playing piano) with dancing (Animators were dancing with those, who didnt have partners so no one felt lonely). When it comes to food, delicious! I am a vegeterian so I found many meals for me, for fish-lovers - fresh fish served everyday. Fruits, vegetables, meat, dessert — anything you want. You can meet a chef during dinners which is also cool. I should also mention waiters, bartenders (they speak English), cleaning personnel, reception workers (they also speak English). Those people are also kind, smiling and friendly. Greetings from Poland
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Date of stay: October 2019Trip type: Traveled with family
1 Helpful vote
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David J. wrote a review Jul 2019
1 contribution
By far Eden Star didn't match up to my expectations and those of many others who were residing in the hotel. Wat was REALLY negative: 1) old-fashioned and dirty room (espescially the bathroom was horrible) 2) the evening shows were unbelievably dull for a young-adult as myself. The animators didn't put a lot of effort in it. Only 21/7 (Belgian holiday) was super well done! 3) the main spoken language was French. As this place attracts an international audiance, this is a big let down. How is this possible in 2019. Most workers didn't even know one letter of English. 4) the main restaurant is way too small if the hotel is full of guests (like in my stay) & the breakfast was always poor & the choice was limited for a 4*-hotel. 5) limited times to switch towels & a lot of umbrellas were broken and there were not enough of them. POSITIVE notes: 1) almost all workers were very friendly (espescially the waiters) 2) the air-conditioning in the room was superb! 3) clean swimming pools Key note: the hotel has got a lot of potential! It is located beautifully near the beach and the architecture of the hotel itself looks good. I hope the Belgian boss invests in renovation and does something with the animation shows. For me at the moment not worth 4 stars, at all. In comparison to other hotels in the same category I expected much more.
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Date of stay: July 2019Trip type: Traveled with family
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Response from directi0nc0mmerciale, Directeur Commercial at Eden Star Zarzis
Responded Jul 24, 2019
Dear Sir, Thank you for the positive notes. We will check and work on the other points. Regards Mohamed Ben Mansour Sales Manager
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Ghassen B wrote a review Feb 2019
Nabeul, Tunisia15 contributions1 helpful vote
Nice hotel with very good animation and professional people, clean rooms, good meals, very small fitness club, no internet connection, beach ans swimming pool are very good.. ideal for quit winter vacation
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Date of stay: December 2018Trip type: Traveled on business
1 Helpful vote
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Flavien W wrote a review Sep 2018
1 contribution
I went there with my friends to enjoy my end of my study and I was really disappointed about the service ! The barmen and the staff were not friendly ! My advice : avoid this hotel !! Also the food was bad btw
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Date of stay: September 2018Trip type: Traveled with friends
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mofty2013 wrote a review Mar 2018
Tripoli, Libya15 contributions3 helpful votes
I have stayed overnight with my family the hotel lobby is not bad but the bedding were not clean full of hairs it locks the housekeeping dose not do their job no toiletry no internet and was no selection of food for the breakfast.
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Date of stay: March 2018Trip type: Traveled with family
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PRICE RANGE
$47 - $89 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
vincci resort eden star zarzis hotel zarzis, vincci hotel eden star zarzis, vincci zarzis
LOCATION
TunisiaMedenine GovernorateZarzis
NUMBER OF ROOMS
256
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Frequently Asked Questions about Eden Star Zarzis
What are some of the property amenities at Eden Star Zarzis?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
What food & drink options are available at Eden Star Zarzis?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Eden Star Zarzis?
Yes, free parking is available to guests.
What are some restaurants close to Eden Star Zarzis?
Conveniently located restaurants include Espace Hayet, Pizza & Cafe Marina, and Tacito's.
Are there opportunities to exercise at Eden Star Zarzis?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Does Eden Star Zarzis have an airport shuttle?
Yes, Eden Star Zarzis offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Eden Star Zarzis have airport transportation?
Yes, Eden Star Zarzis offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Eden Star Zarzis?
Yes, dry cleaning and laundry service are offered to guests.
Does Eden Star Zarzis offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Eden Star Zarzis?
The staff speaks multiple languages, including French, Russian, and Arabic.
Does Eden Star Zarzis have any great views?
Yes, guests often enjoy the ocean view available here.