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Saphir Palace & Spa

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Boulevard 7 Novembre Yasmine, Hammamet 8050 Tunisia
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Traveler (1415)
360
Panoramas (13)
Room & Suite (583)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

About

#34 of 117 hotels in Hammamet
Location
Cleanliness
Service
Value
Travelers' Choice
The Saphir Palace Hotel offers 5-star hotel accommodations just steps from Yasmine-Hammamet Beach. Our hotel is a perfect spot for travellers in search of a peaceful, enchanting Tunisian holiday. During your stay, enjoy our tasteful and fully-equipped guestrooms, deluxe gastronomic selections, and entertainment options that will exceed your expectations. Enjoy an unforgettable Hammamet experience any time of the year -
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Property amenities
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Evening entertainment
Airport transportation
Business Center with Internet Access
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Head massage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Modern
Languages Spoken
French, Arabic
1448Reviews60Q+A100Room tips
Traveler rating
  • 632
  • 378
  • 211
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  • 119
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Popular mentions
ramy hassini wrote a review Sep 2021
1 contribution
I liked it... Clean room / nice food "sea food specially" as well as the crew they 're so friendly and i want to thank NOURA in the receiption and HATEM in the restaurant... Highly recommanded and definitly i will go back.
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Date of stay: September 2021Trip type: Traveled solo
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Response from Saphir Palace and Spa, Other at Saphir Palace & Spa
Responded Sep 13, 2021
Dear Ramy, Saphir Palace & Spa thanks you for the feedback. We are thrilled to read that you had a perfect stay at Saphir Palace & Spa. No wonder that you wish to thank Noura and Hatem, they are key members of our staff, always there to pamper you. We look forward to your next visit ! Kind regards,
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Bec M wrote a review Aug 2021
1 contribution
Very nice, clean and organized Hôtel and amazing Team. The hospitality and friendliness of miss Noura especially was much appreciated, always ready to help with a beautiful smile on her face. Made our short stay even better.
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Date of stay: August 2021Trip type: Traveled with friends
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Response from JAZ Saphir Palace, Other at Saphir Palace & Spa
Responded Aug 10, 2021
Dear Bechir, Saphir Palace & Spa thanks you for the feedback. Welcome to the little paradise of smiling faces, dedicated team and beautiful scenery :) We are very glad that you appreciated your stay with us and we hope that you will return soon ! Kind regards,
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Mohamed Bahri wrote a review Jun 2020
1 contribution
Thank you very much Noura for very god service. Noura is energetic committed to her job, very engaging on what she is doing putting the all of her serving customers, that’s what I did see and lived. As soon as I called her for a little incident she was responding quickly and professionally with a lot of empathy. I give her five stars ⭐️ From me and on behalf of the rest of the team. 👍
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Date of stay: June 2020Trip type: Traveled solo
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Response from JAZ Saphir Palace, Autre at Saphir Palace & Spa
Responded Jul 10, 2020
Dear Mohamed, JAZ Saphir Palace & Spa thanks you for the feedback. We are thrilled you enjoyed so much your stay at Saphir Palace & Spa :) Our team is committed to offer you memorable moments so that in the end you could say : here is a hotel where I had a great time ! On behalf of Mrs Noura and the rest of our team, we thank you for the encouragements and we look forward to welcoming you again soon. Kind regards,
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Rania M wrote a review Jan 2020
1 contribution
It’s the third time to visit your lovely hotel because it’s the best one in hammamet and also the team who’s in the hotel and the reception specially Ms.Noura who’s never hide her smile to the guests, she knows how to deal with the guest very well.. which you all the best and even my next visits sure will be in the same hotel,, yours
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Date of stay: January 2020Trip type: Traveled as a couple
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Response from saphirpalace, Responsable relations publiques at Saphir Palace & Spa
Responded Jan 28, 2020
Dear Guest, Saphir Palace & Spa thanks you for your feeback. We are thrilled you chose us for the third time and you had a great time with us enjoying our services. We are looking forward to welcoming you again very soon :) Kind regards,
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Lynsey D wrote a review Nov 2019
Hampshire, United Kingdom3 contributions7 helpful votes
We arrived at the hotel after a very early morning flight, first impressions were that the hotel was amazing. However overall we were very disappointed. Pro's - You are able to get good photos as the first impression is good, nice reception area, bars and spacious room Con's - No flexibility with getting in the room before 2pm, the rooms were not cleaned properly (hairs in shower, linen never changed, toiletries not replenished), safe temperamental. Whilst the reception and bar area's look good certain areas were cleaned others were not - the toilets in the lobby area were never clean (they had a sheet that was supposedly signed when cleaned, this however would be signed until mid afternoon at 10am and would still show the same time in the evening). The beach chairs were all broken and old, an health and safety nightmare. The pool had loud music blaring out, glasses were not always washed at the pool bar - you were also given plastic wine size glasses for beer and soft drinks. My partner and I both had upset stomachs for the majority of our stay (we had 3 weeks in Gambia in January with no problems) and we both generally never get ill when we travel and this was definitely due to the poor hygiene in both the dining room and at the pool areas. The hotel appears to have way too many staff doing nothing when with more work this hotel could be the advertised 5 star. Do not go all inclusive as in the bars and restaurants you will always be served after customer paying at the time.
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Date of stay: October 2019
1 Helpful vote
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Response from saphirpalace, Responsable relations publiques at Saphir Palace & Spa
Responded Nov 13, 2019
Dear Lenny, Saphir Palace & Spa thanks you for the feedback. In the beginning, we would like to thank you for the interest you have toward our hotel. We apologize for the state of the room and the beach chairs, it is not something you usually encounterand we will work harder on preventing this for happening in the future. We are very sorry to hear that you and your partner had a stomach aches during your stay but you should know that our chef and his staff are always doing their best to present delicious and safe meals and we didn’t receive any complaints of this type from our other guests. I would like to inform you that our check in is at 2 pm like all in all the other hotels that is why there is no possibility to get the room in advance. Finally we would like to mention that there is no difference between guests and their booking formulas but we apologize if you felt otherwise. We thank you for the remarks and be sure we have well received them and we will take them into consideration. Looking forward to welcoming you again soon. Kind regards,
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PRICE RANGE
$64 - $978 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar saphir palace hotel hammamet, accor saphir palace hammamet, sofitel hammamet, hammamet sofitel
FORMERLY KNOWN AS
Iberostar Saphir Palace
LOCATION
TunisiaNabeul GovernorateHammamet
NUMBER OF ROOMS
236
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Frequently Asked Questions about Saphir Palace & Spa
Which popular attractions are close to Saphir Palace & Spa?
Nearby attractions include Musée des Religions (0.2 miles), Carthage Land Hammamet (0.2 miles), and Costa Mall (0.3 miles).
What are some of the property amenities at Saphir Palace & Spa?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Saphir Palace & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Saphir Palace & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Saphir Palace & Spa?
Conveniently located restaurants include Golden Fish, Restaurant Sheherazade, and Kitchenette.
Are there opportunities to exercise at Saphir Palace & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Saphir Palace & Spa have airport transportation?
Yes, Saphir Palace & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Saphir Palace & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Saphir Palace & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Saphir Palace & Spa?
The staff speaks multiple languages, including French and Arabic.
Are there any historical sites close to Saphir Palace & Spa?
Many travelers enjoy visiting Kasbah of Hammamet (4.7 miles).