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Saphir Palace & Spa

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Saphir Palace & Spa
Saphir Palace & Spa
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1,109 Reviews from our TripAdvisor Community

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Showing 427: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 24, 2016 via mobile

The service is very bad Food not good Room is not clean ! Toilette is keep working all night Very bad thing, they took all towels from our room during breakfast and not replacing them with new ones! Not recommend at all and 3 stars is very suitable for it

Helpful?
2 Thank Amrico A
SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa, responded to this review

Dear Sir, Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse... More 

London, United Kingdom
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed April 20, 2016

We stayed in the hotel just for one night, enough to have a good idea about the hotel. Rooms are OK, clean and well decorated. We apreciated the marble in bathrooms and its window opening to the bedroom. Food is OK but not so varied. Pool is so hot that after half an hour you're out. I understand some clients... More 

Helpful?
Thank Friendly F
SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa, responded to this review

Dear Sir, Kindly accept our sincere apologies for not giving you the high standard of hospitality which is the general norm of our hotel. The problems that you mentioned have been brought to the attention to our heads of department. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse... More 

Switzerland
Level Contributor
128 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
4 of 5 stars Reviewed December 25, 2015

As others have said, the staff is excellent. They should be as they are not so busy these days (with the economic slump in the region and with security concerns). 1. Beautiful facility. A bit aged, but still very nice. The only reason I cannot give it 5 stars is that it is an older facility. 2. Great spot on... More 

Helpful?
Thank ExpatPro93
Glasgow, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 26, 2015

Great hotel, lovely staff and very helpful. Hotel is in a good location and the views were great. Highly recommend this hotel and will definitely stay here again. Good facilities and rooms were great. Breakfast was great

Helpful?
Thank Denise H
SaphirPalace_And_Spa, Directeur général at Saphir Palace & Spa, responded to this review
Google Translation

Cher Client, Merci avant tout pour avoir choisi de séjourner au sein de notre hôtel le Saphir Palace & Spa... More 

London, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 13, 2015 via mobile

this holiday was for a relaxing break from the daily grind of everyday life- that is exactly what we got! Starting from the beginning, There was issues with a fire fighters stike at enfidah airport, meaning it was closed - but Thomas Cook were most helpful and accommodating getting everyone to there destination from the smaller monastir airport. The staff... More 

Helpful?
Thank Leighanne m
Sunderland, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 30, 2015

I'm not even sure if this hotel is still open (I hope it is) but thought I'd write my belated review any way. My husband and I stayed for a week at the end of last September 2014. We'd already had our main holidays of the year so this was just a cheap last minute getaway. I have to say... More 

Helpful?
Thank oliverdavies
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 15, 2015 via mobile

This hotel is highly recommended for those who look for a calm and satisfying stay. Starting from the reception desk, we were warmly welcomed. The double standard room is comfortable and well-organised equipped with all what you need. As far as the food is concerned, it is delicious and varied. It caters for all tastes. The swimming pool is large... More 

Helpful?
Thank Karim T
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 3, 2015 via mobile

I stayed two weeks there. Very clean hotel, nice food and beautiful view . Entertainment was not great and staff were not nice, No smiling! If you pay the waiters in the bar make sure you ask for the change otherwise they won't give it back. i will never return there again !!

Helpful?
4 Thank Amer N
Kilkenny, Ireland
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 16, 2015

On arrival to the Iberostar we were warmly welcomed, upgraded to sea view and a porter wheeled our luggage up to our room. Our room was fabulous, it was very much 5star and was really clean. We went all inclusive which was necessary in this location as there is no restaurants and also you need to be careful what you... More 

Helpful?
10 Thank Emily W
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 13, 2015 via mobile

The hotel was okay, as with everywhere there are always going to be little things wrong but there was nothing major for us. The staff were lovely and very helpful. The food was nice and there was a good selection. The market nearby was nice but look around before you buy as the shops with no prices on the items... More 

Helpful?
1 Thank Tamara_Rose_0
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The IBEROSTAR Saphir Palace Hotel offers 5-star hotel accommodations just steps from Yasmine-Hammamet Beach. Our hotel is a perfect spot for travellers in search of a peaceful, enchanting Tunisian holiday. During your stay, enjoy our tasteful and fully-equipped guestrooms, deluxe gastronomic selections, and entertainment options that will exceed your expectations. Enjoy an unforgettable Hammamet experience any time of the year - only at the IBEROSTAR Saphir Palace Hotel. ... more   less 

Additional Information about Saphir Palace & Spa

Address: Boulevard 7 Novembre | Yasmine, Hammamet 8050, Tunisia (Formerly Iberostar Saphir Palace)
Location: Tunisia > Nabeul Governorate > Hammamet
Price Range: $112 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Saphir Palace & Spa 5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Iberostar Saphir Palace Hotel Hammamet
Accor Saphir Palace Hammamet
Sofitel Hammamet
Hammamet Sofitel
Hotel Style:
#32 Spa Hotel in Hammamet
#35 On the Beach Hotel in Hammamet
#36 Luxury Hotel in Hammamet
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