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Hotel Djerba Haroun

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Zone Touristique Route Sidi Zekri, Djerba Island 4180 Tunisia
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Traveler (341)
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Room & Suite (201)

About

#67 of 120 hotels in Djerba Island
Location
Cleanliness
Service
Value
This year Smartline Haroun Djerba has undergone extensive refurbishing. The commons have been totally rethought in terms of decoration and services. We brought in a modern touch without giving away the typical and "local flavor" characteristic of the unit. The food and beverage areas have also been totally changed with a new buffet concept, a new offer at the pool restaurant and even the beach has totally been refurbished. The rooms are completely renewed with a new look to them bringing more comfort at the same time. We would be honored to have you as guests of the newly refurbished Smartline Haroun Great future holidays with us. The management
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Bicycle rental
Diving
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Poolside bar
Horseback riding
Tennis court
Evening entertainment
Car hire
Meeting rooms
Hammam
Massage
Salon
BBQ facilities
Currency exchange
Gift shop
Newspaper
Shops
ATM on site
24-hour front desk
Laundry service
Ironing service
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Room features
Private beach
Safe
Room types
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Family
Languages Spoken
English, French, Arabic
348Reviews14Q+A16Room tips
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Ali B wrote a review Aug 2018
1 contribution
It sucks .. the hotel is not clean at all when we got our room it wasn't clean at all .. the garbage was everywhere and the room smelled trach.. the service is terrible .. u don't have so many choices for food .. there's no water to drink at all and the animation is terrible .. It was a BIG FAIL
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Date of stay: August 2018Trip type: Traveled with family
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Nicola W wrote a review Jun 2015
Staffordshire, United Kingdom16 contributions16 helpful votes
+1
Upon arrival the hotel was very nice, the staff couldn't do enough for you. The problems however started from day 1.... there was No night time entertainment and there are no bars/restaurants around the local area to go to unless you got a taxi to a local town (wouldn't know which town to travel too), the hotel became full of local men singing their music till around 3 am, we felt so uncomfortable to even go to the bar and we had no sleep due to their music! we couldn't get involved with this as it was all for the local, not the paying hotel guests. The breakfast was limited but we got along, apart from when all the Libyan guests arrived they eat all the food and the hotel did not restock the food leaving us with just tomatoes and cucumber. There were no working phones in the hotel to contact family, the toilets were not cleaned regularly as one morning they were covered in sick from the night before, I notified the reception who didn't seem to rush to get this cleared. We did get moved from this hotel eventually but i would not recommend this hotel for the English, we were not catered for at all! don't get me wrong the hotel was lovely and the staff were kind and polite if it wasn't for the animation staff there would have been nothing to do in the day either. The hotel may be different at different times of the Year we stayed mid June and it was empty. There is no snack bar the all inclusive is 10am-11pm where as the Thomas Cook rep said it should be until 12pm as most of the hotels are, when we moved hotels we got this privilege from 9am-12pm. They only open the barbecue area when they feel like it, it was open for us as they felt it easier that opening the restaurant, They do have a Beach bar where you can get free water and sunbeds, but this is not open everyday as we found out when we decided to go for a walk. In the room we also got invaded with lots of bugs, the hotel seemed to think it was OK to sleep in a room with them. Don't think so! I don't usually leave reviews but I felt that people need to know before booking exactly what the hotel was like.
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Date of stay: June 2015
Value
Rooms
Service
Trip type: Traveled with friends
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Kerry J wrote a review Jun 2015
Manchester27 contributions32 helpful votes
+1
Me, my husband and my 2 daughters (9 & 11) stayed here in May 2015 for 2 weeks. Yes this hotel is basic but for £388 per person (2weeks all inc) it was a absolute bargain. Staff: very friendly. *The manager Gacim was lovely enough to take us to the beach to show us which area belonged to the hotel (meaning free water, sunbeds and parasol) * Hatem - young waiter who always had a smile on his face and after only a few times remembered our drinks order and would bring them over without asking. * Senior waiter and all other waiters - again also very friendly. * Both main chefs again very helpful and although they didn't speak the best English they would always try to help. * Cake man - 4pm he would always bring us cake and make us popcorn, even when we had been on a trip until 6:30 (after snack time) - he made some especially for us. *Reception staff - Always a friendly hello, good service when changing money and ordering taxi's etc. * Man in the hotel shop: Always smiley, happy to help (when our lilo deflated) *Yousseff - We booked a trip through Yousseff as Thomas cook didn't provide the same package We went by horse and carriage through the little side streets so we could see the real djerba, we went to blue lagoon and then onto the crocodile farm. Yousseff came with us, so was our tour guide and photographer. we paid £60 for the four of us!!! Was a brilliant day. * Thomas cook rep - Abdol - Lovely man, who just wanted all his guests to be happy. Saw him around the hotel regularly. The staff couldn't have been nicer and all you had to do was ask and they'd pretty much sort. Thank you. Rooms: clean big, walk in wardrobe, children slept in the living area whilst we had our on bedroom. Pool: clean cold lovely setting, beautiful flowers Food: Good, although very samey, but I think this was because of the small number of guests - (making lots of different dishes would have just been a waste.) Breakfast - omelettes, pancakes, cake, bread. plus cheese, ham etc. Dinner & tea - Salads, chicken, beef dish, fish dish, rice. potatoes/chips and lots of French bread. Entertainment: As we went early season the hotel was very quiet so the entertainment was very limited. However Toto was lovely and we joined in with bowls, darts and gymnastics when we was not reading or in the pool. Fellow guests: Mixture of English, French, Tunisian and Libyan all very friendly apart from one English lady who was just rude and couldn't manage a simple hello. ALL IN ALL A VERY LOVELY RELAXING HOLIDAY THANK YOU.
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Date of stay: May 2015
Rooms
Service
Trip type: Traveled with family
Room Tip: I think the first floor rooms had big balcony's where as the ground floor rooms had tiny ones.
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Sally H wrote a review May 2015
3 contributions5 helpful votes
What a super little hotel very quiet when we visited and the so there were not enough people to open the dinning room and we ate near the pool . The food was a little samey until the hotel filled up and a buffet was laid on however, I can recommend the bric ....a crispy pancake/ omelette My daughter and I traveled out separately , she was delayed and so for the first 2 nights I stayed alone , at no time did I feel uncomfortable the staff were solicitous and seemed genuinely concerned at her elongated complicated journey The chambermaids were fantastic A little French goes a long way If you have a young family then the pool is the main attraction
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Date of stay: May 2015Trip type: Traveled with friends
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Linda K wrote a review May 2015
Milton Keynes, United Kingdom1 contribution6 helpful votes
having read the reviews prior to our arrival, we had slight trepidation of what to expect. However, upon our arrival, our fears were quickly dispelled by the warm welcome we received by the staff. The accommodation was more than satisfactory, all meals were good, no problems with the service, fantastic pool area, short walk to the hotels private beach. Sheets & towels changed daily, room cleaned daily to high spec with beautiful personal floral touches, from the chamber maids. All round good experience, general consensus with other guests we spoke to. we plan to return again this September. :)
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Date of stay: May 2015
Value
Rooms
Service
Trip type: Traveled as a couple
Room Tip: free wifi available in reception area, no wifi in rooms.
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PRICE RANGE
$37 - $98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
haroun hotel djerba, djerba haroun hotel
LOCATION
TunisiaMedenine GovernorateDjerba Island
NUMBER OF ROOMS
182
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Frequently Asked Questions about Hotel Djerba Haroun
Which popular attractions are close to Hotel Djerba Haroun?
Nearby attractions include The Crocodile Farm (4.1 miles), Lalla Hadria Museum (4.1 miles), and Djerba Explore (4.1 miles).
What are some of the property amenities at Hotel Djerba Haroun?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hotel Djerba Haroun?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Djerba Haroun?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Djerba Haroun?
Conveniently located restaurants include Restaurant Lella Hadhria, Rachid et Sophie, and Chez Chouchou.
Are there opportunities to exercise at Hotel Djerba Haroun?
Yes, guests have access to a pool during their stay.
Are pets allowed at Hotel Djerba Haroun?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Djerba Haroun?
The staff speaks multiple languages, including English, French, and Arabic.
Are there any historical sites close to Hotel Djerba Haroun?
Many travelers enjoy visiting Meninx (1.4 miles).
Is Hotel Djerba Haroun accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.