Radisson Blu Palace Resort & Thalasso, Djerba
Houmt Souk, Zone Toursitique, Djerba Island 4128 Tunisia
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$132
No prepayment needed
$128
$132
$97
Free cancellation until 04/02/23
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Room & Suite (202)
Dining (149)
About
#49 of 131 hotels in Djerba Island
Location
4.3
Cleanliness
4.1
Service
4.1
Value
3.9
Located in an outstanding setting of palm trees and greenery at the beginning of the resort area,bordering the best sandy beaches on the island of Djerba, the Radisson Blu Resort & Thalasso, Djerba is only 20 minutes from Djerba-Zarzis International Airport and 10 minutes from Houmt-Souk, the island's capital city.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, French, Russian, Arabic and 1 more
Location
Contact
Houmt Souk, Zone Toursitique, Djerba Island 4128 Tunisia
Getting there
Rental CarsSee all Djerba Island rental cars
2181Reviews63Q+A33Room tips
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It is understood, that this environment is not easy to run a quality hotel. There are lots of very friendly staff but do not expect any standards in service. Reception has a very arrogant attitude, Houskeeping was great but why we have seen no hoover to clean the carpets? Service at the restaurant needs training if this hotel wants to have a good rating. Individual waiters know to take care, but that may be stimulated with the right tip on a daily base. Food was excellent, knowing the difficulties to get the right products in Tunisia. Maintanance is far behind and the beach must be taken care of much better. This is the main reason why the overall rating is poor, instead of average.
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Date of stay: February 2023Trip type: Traveled on business
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marwa BOUASSIDA, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded 2 weeks ago
Dear Customer, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We apologize for your sincerest apologies for these regrettable misunderstandings. We regret to know that your experience was not what it should have been. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Nadia Jlidi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The best Hotel in Djerba. All you can expect from an Hotel: Confort, welcome, kindness, food and full equipment. A special award to Kais and his team in charge of the Radisson Thalasso. "Deams become reality"
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Date of stay: February 2023Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marwa BOUASSIDA, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded 2 weeks ago
Dear Customer, Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Nadia Jlidi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frankly, the accommodation is above excellent, but there is a difference in treatment between Libyans and foreigners, especially the people who work in the hotel restaurants, especially the individuals supervising food, and the food was not first class, and the same menu is repeated every day. I was honored to visit you. I wish you progress and a change in mentality
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Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marwa BOUASSIDA, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Feb 9, 2023
Dear Mr. Aiman, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Nadia Jlidi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
4 days off to rest solo with thalasso sessions & gym. very nice hotel with perfectible topics: - bathroom which is quite old => should be refreshed - variety of meals => could be improved - but globally is ok
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Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marwa BOUASSIDA, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Dec 23, 2022
Dear Customer, Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Nadia Jlidi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were with my Wife. Staying was very nice. All Staf very helpfull and smiling. All requests were done. Especialy thanking for Khollula from reception. Very clean Good food and weather😊. For birthday of my Wife we took voucher to the restaurant a’la carte ond cake and wishes. All was perfect . Thank You.
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Date of stay: October 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Radisson Blu Palace Djerba, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Oct 27, 2022
Dear Mr. Morka, Thank you for taking the time and sharing your impression with us. We are pleased to hear that you enjoyed your time here in Radisson Blu Palace and hope to welcome you again very soon. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Nadia Jlidi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Absolute disappointment. 3 stars hotel max. Two types of rooms. Renewed vs old ones (the new has LED light strip on the door number). The old ones are really bad with disgusting bathroom. Two types of service too - if you are Arab, the stuff is very helpful, but if you are non-Arab like we, you have to ask for everything. Non-existing snack between lunch and dinner. No animation program in the evening. Dirty pool. Dirty sea - maybe it was just September period, but it was full of algae. Overall, one of the worst holidays we ever had. :(((
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Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Radisson Blu Palace Djerba, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Sep 9, 2022
Dear Customer, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Aymen Bouzayani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At first glance and as you walk in, the hotel is beautiful. However, thats when the 5 star feel ends. - Check in/Reception was such a mess, and took much longer than needed (waited over an hour to get out rooms, and they couldnt find our reservation until we forwarded them the email). They were also not communicative at the time. - Breakfast was also mediocre, as was room service (we ordered a burger and got 2 extremely burnt buns with a still raw burnt burger) - Access to the beach was pleasant, but be aware, swim shirts + burkinis + more modest pool wear is banned from the pools for nonsensical "hygiene" reasons. - Room service took an exorbitant amount of time (an hour and 2 calls to get bath towels) - Parking was a nightmare - Our stay overlapped with the summer music festival that was happening at the Radisson, which resulted in very limited amounts of sleep for the nights we were there. No sound insulation, no ear plugs, just music blaring till 5 am. NOT a comfortable nights sleep. The Radisson Blue is not worth the stay in Djerba. Find another resort, or a cheaper hotel, youll have a better time.…
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Radisson Blu Palace Djerba, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Sep 8, 2022
Dear Customer, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Aymen Bouzayani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
So, the staff try their best, but they all seem a bit lost/underqualified. The barber of the hotel messed up my hair, the food is below average and no vegetarian options. The rooms are not clean and would need to be redone. I know tattoos are not the norm in Tunisia but the staff stared at them quite overtly and lacked overall respect at times. Hotel looks quite messy, everybody smokes inside, which makes for an unpleasant smell. Overall, would not recommend for the price, rather a 3 star hotel.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Radisson Blu Palace Djerba, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Aug 15, 2022
Dear Mrs/Mr livelaughlove666, First of all, I want to thank you for taking the time to share your experience, following your last stay at the Radisson Blu Palace Resort & Thalasso, Djerba. We make into account your remarks and be assured of our desire to improve, this information has been transferred to our teams to be taken into account and remedy it as soon as possible. Once again, thank you for your comments. They allow us to correct our mistakes and thus regain your trust. We hope to welcome you again very soon in our hotel. Best Regards, Rim Aliani P.A to General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Severe cleaning issues all over the hotel. Room is dated but worse than that is dirty. Lack of management regarding the staff. Staff is friendly but they don’t know what to do. Five star standard requirements are far from being achieved.
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Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Radisson Blu Palace Djerba, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Jul 27, 2022
Dear Customer, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Aymen Bouzayani
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice building with beautiful beach and friendly staff (except reception). Unfortunately the hotel is very poorly managed. Rooms are renovated, but already dirty and smelly. Very bad WiFi. The techno music of the hotel night club blares through the corridors all night long. A hotel where you can't sleep undisturbed during the night is, in our opinion, unacceptable!
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Radisson Blu Palace Djerba, Guest Services / Front Office at Radisson Blu Palace Resort & Thalasso, Djerba
Responded Jul 25, 2022
Dear Customer, Thank you for your review of your stay at the Radisson Blu Palace Resort & Thalasso in Djerba. We make into account your remarks and be assured of our will to improve the quality of our service and guarantee your satisfaction. We hope to welcome you again very soon in our hotel. Do not hesitate to contact us if we can be useful. Best Regards, Guest Experience Manager Aymen Bouzayani
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$110 - $158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu resort & thalasso, djerba hotel djerba island, radisson blu resort and thalasso, djerba, radisson houmt souk, radisson djerba, houmt souk radisson, djerba radisson
LOCATION
TunisiaMedenine GovernorateDjerba Island
NUMBER OF ROOMS
296
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Claim Your ListingRADISSON BLU PALACE RESORT & THALASSO, DJERBA - Updated 2023 Prices & Hotel Reviews (Djerba Island, Tunisia)
Frequently Asked Questions about Radisson Blu Palace Resort & Thalasso, Djerba
Which popular attractions are close to Radisson Blu Palace Resort & Thalasso, Djerba?
Nearby attractions include Sentido Djerba Beach (3.0 miles), Dar Jilani La maison des Arts & Métiers (3.7 miles), and Jama Fadloud (Mosque) (3.2 miles).
What are some of the property amenities at Radisson Blu Palace Resort & Thalasso, Djerba?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Radisson Blu Palace Resort & Thalasso, Djerba?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Blu Palace Resort & Thalasso, Djerba?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Radisson Blu Palace Resort & Thalasso, Djerba?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Blu Palace Resort & Thalasso, Djerba?
Conveniently located restaurants include Djerba Nova, Les Palmiers Chez Neji et Catherine, and Chez Chouchou.
Are there opportunities to exercise at Radisson Blu Palace Resort & Thalasso, Djerba?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Radisson Blu Palace Resort & Thalasso, Djerba have an airport shuttle?
Yes, Radisson Blu Palace Resort & Thalasso, Djerba offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Radisson Blu Palace Resort & Thalasso, Djerba have airport transportation?
Yes, Radisson Blu Palace Resort & Thalasso, Djerba offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Palace Resort & Thalasso, Djerba?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Palace Resort & Thalasso, Djerba offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.