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Capt. Thomson's Resort

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364 Reviews from our TripAdvisor Community

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Showing 362: English reviews
Rochester, New York
2 reviews
Reviewed 2 weeks ago

We spent one evening here to celebrate a wedding anniversary. We booked at jacuzzi room through a 3rd party booking service. When we arrived it was Biker Weekend and that room was not available, we were disappointed but the staff worked quickly to remedy the situation and cut our rate in half and presented us with vouchers for both the... More 

Helpful?
Thank sarahplainandtall
Canandaigua, New York
1 review
Reviewed 4 weeks ago

The view is beautiful from this room, a little outdated though. The carpeting needed to be replaced or cleaned, a lot of stains. The bathroom had a lot of hair, and the back of the toilet had not been cleaned in some time. I mentioned this at checkout, and I just got a "shrug". Again, the place is beautiful and... More 

Helpful?
Thank sdepauw
RGThomson1000Islands, Owner at Capt. Thomson's Resort, responded to this review

Thank you for taking the time to leave a comment in regards to your recent stay with us. Your comments are being shared with our house keeping and front desk staffs. We are in the process of ordering all new furnishings for a major makeover of our rooms for 2017. That being said, there is no excuse for the lack... More 

Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 16, 2016 via mobile

We stayed 2 nights. Very nice and clean. I believe every room had a view of the St Lawrence river. It was the very end of the season for all the attractions but we made it! The tour boats were basically in the back yard. The town was very quite, looked almost deserted. Probably really busy during the summer. The... More 

Helpful?
Thank Mary B
Frankfort, New York
Level Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 12, 2016

This motel has a great location on the water with an unbeatable view from a private balcony of Boldt Castle. The room was clean and comfortable and reasonably prices. It is close to restaurants, boat tours etc.. Will definitely stay there again.

Helpful?
Thank HeidelbergBread
Lakewood, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 6, 2016

The hotel itself is ok, nothing to write home about but each room has a small balcony overlooking the river. Our room was facing straight at Boldt castle. The view is like something out of a fairy tale! Hotel is clean and staff is very pleasant and accommodating. Location is great - right next door to the boat tour place.... More 

Helpful?
Thank Rina Y
Southport, NC
Level Contributor
124 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 30, 2016

We had reservations at their sister property that is ok, but not near as nice a room or location. We ask to extend our stay and they moved us to here, because they wanted to close the other property for the season. We got a rate from the other property of $61/night for three nights. Great views from our balcony.... More 

Helpful?
Thank buckeyejoe10
Clarence, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 22, 2016

This is an older "motor inn." The rooms are clean, But some things need a little TLC. But it's all about the view. The resort is right on the river. Try to get a room in the channel view section. Your room will look right at Bolt castle. Sit on the small patio and enjoy the view. Another plus is... More 

Helpful?
1 Thank dougkacz
Shirley, Massachusetts
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 21, 2016

The location was perfect Couldn't have been any better. Within walking distance to everything. The rooms were well kept and clean. Price was very reasonable. Would defiantly recommend this as a place to stay.

Helpful?
1 Thank tracy9333
Ozark, Missouri
Level Contributor
89 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 20, 2016

My wife and I spent one night there recently. We had a room on the second floor with the water directly under our balcony. While the hotel is slightly dated, it was very clean and the staff is very polite and professional. The view we had of the castle was top notch. It is centrally located to the downtown area... More 

Helpful?
1 Thank ajw1026
Atlanta, Georgia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 19, 2016

Staff was very nice and courteous. Room and beds appeared to be clean. However, it appeared to me to need updating and repair to the wooden decks and outer surroundings. Great Location - directly across from Boldt Castle.

Helpful?
Thank VelvetMagnolia
RGThomson1000Islands, Owner at Capt. Thomson's Resort, responded to this review

Thank you for taking the time to comment on your stay. We are in the process of ordering all new furnishings and have already excavated part of the parking lot to install a new sewer and water line in preparation of putting new black top down. 2017 will have a new look at Capt. Thomson's. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking

Additional Information about Capt. Thomson's Resort

Address: 45 James St, Alexandria Bay, NY 13607-1303
Location: United States > New York > Alexandria Bay
Price Range: $59 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capt. Thomson's Resort 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Captain Thomson`s Hotel Alexandria Bay
Captain Thomsons Hotel
Captain Thomsons Alexandria Bay
Capt Thomsons Alexandria Bay
Capt Thomsons Resort
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Questions & Answers

Here's what travelers have asked, with answers from Capt. Thomson's Resort staff and other travelers.
8 questions
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Questions? Get answers from Capt. Thomson's Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book directly with the hotel for the best service!”
  • View from our Balcony of Boldt Castle
 of 5 bubbles sarahplainandtall, 2 weeks ago | Read review
“Get river view, it is beautiful”
 of 5 bubbles sdepauw, 4 weeks ago | Read review
“Castle View rooms on 2nd Floor for best view”
  • View of Castle from Balcony
  • Night view of Castle from balcony
 of 5 bubbles yakubovsky, Oct 6, 2016 | Read review
“Channel view rooms are best. Harbor rooms 2nd best”
 of 5 bubbles dougkacz, Sep 22, 2016 | Read review
“The castle views are great”
 of 5 bubbles ajw1026, Sep 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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