We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Bonnie Castle Resort

31 Holland Street, Alexandria Bay, NY 13607
Hotel amenities
Book on TripAdvisor
in partnership with
Trusted partner. We work with Cancelon to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Bonnie Castle Resort
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"name":"ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

542 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 541: English reviews
Cortland, New York
2 reviews
5 of 5 stars Reviewed yesterday NEW

We've been coming to Alex Bay for many years and wouldn't stay anywhere else. The staff is attentive and welcoming (especially Jodi and Lisa!) and the resort is continuously being worked on and updated. The bar areas are friendly and fun, the beds are new and cozy, and there is plenty of waterfront (directly across from Boldt Castle) to walk... More 

Helpful?
Thank Brenda T
Level Contributor
3 reviews
3 of 5 stars Reviewed 5 days ago NEW

Nothing special. We were gouged terribly on price over the 4th of July for basically an OK motel room. The bed was comfortable, the air conditioner worked fine, the flat screen tv was a little grainy and set in an armoire so only one of us could watch it sitting in the one upholstered chair. Our bathroom was spacious (containing... More 

Helpful?
Thank Sally B
Brockport, New York
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

For all of the times I have been in Alexandria Bay I have never dined here. Today was a beautiful wedding shower. Great views, food & decor. Service was pretty good until the end of our event. I am assuming it was booked for a 2 hr time frame. About 1:45 min into the shower our waitress feverishly started clearing... More 

Helpful?
Thank HarlowGrace
Oklahoma City, Oklahoma
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I booked the hotel during the long weekend of Independence Day. All the rooms were booked but still did not seem cramped or overwhelmingly busy. The location is perfect walking distance to all restaurants and stores in Alexandria bay. The view is perfect, especially to see the fireworks over Boldt Castle. He only complaint I had was we got the... More 

Helpful?
1 Thank Elena0607
Rochester, New York
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 1 week ago

Didn't stay here. Booked a dinner reservation for their awesome view of the fireworks over the river. Great fireworks but HORRIBLE dinner service and attitude of the waitri. It was not mentioned at reservation time that there was a limited menu. VERY limited and totally overpriced. One can tell that this place was "something" back in the day but it... More 

Helpful?
Thank Molly K

Travelers are raving about these Alexandria Bay hotels

Munich, Germany
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 4 nights and really enjoyed our stay. At first booking.com come failed to communicate with the hotel my room preference, but the staff was more than friendly and changed the room to a ground floor with no hassle or extra charges. While the room did not have a view of the river, it was a short walk... More 

Helpful?
1 Thank Lil J
Buffalo, New York
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location. We were able to park and not touch the car all week. River facing room was quiet and the views were amazing. The dinner in the main dining room was fantastic. The wait staff was great. The only downfall was an extremely rude guest who came in with an agenda. He was going to get a free meal.... More 

Helpful?
Thank jimandmar
Georgia
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The resort had beautiful linens! Great to have a frig and microwave. Our room overlooked the marina which wasn't an upscale yacht scene. The resort is conveniently located. The river bar was really awesome....air conditioning worked wonderfully. I was wearing an orthopedic boot, and the ramp was centrally located.

Helpful?
1 Thank pgreene42
Syracuse, New York
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The check-in process took a long time as the staff were poorly organized. There were many of us ready to check- in and one click was only focused on paperwork that was not organized to her liking. Then the room wasn't ready. Once we got in the room only to find t he dusting wand left by the cleaning crew.... More 

Helpful?
1 Thank Lois6201
Ontario, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Beautiful location. Only problem was that the smell of Urine was overpowering. The front desk clerk insulted me when raised to him, then gave me my own air freshener. Raised to Jodi who doesn't respond. Bad customer service!

Review collected in partnership with this hotel

Helpful?
2 Thank Audra S
JodiT15, Assistant Room Division Manager at Bonnie Castle Resort, responded to this review

Audra S, thank you for your recent comment and concerns from you recent stay with us here at Bonnie Castle Resort. I would ask that you please contact us at Bonnie Castle to discuss your concerns. I do apologize for the issues that you had concerning your stay. We do wish you to speak with you. We do hope that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

80 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (60)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (10)
Viewed
Dining (4)
Viewed
Pool/Beach Area (2)
Viewed
Family/Play Areas (2)
Viewed
View from Room (6)
Viewed
Room/Suite (9)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Dining (3)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (3)
Viewed
Bathroom (3)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alexandria Bay
10.8 mi away
1000 Islands Harbor Hotel
11.5 mi away
Holiday Inn Express Suites Gananoque
11.6 mi away
Country Squire Resort & Spa
Show Prices
Show Prices
Show Prices
0.3 mi away
Capt. Thomson's Resort
Capt. Thomson's Resort
#3 of 15 in Alexandria Bay
4.0 of 5 stars 333 reviews
0.8 mi away
Capt.'s Inn & Suites
Capt.'s Inn & Suites
#8 of 15 in Alexandria Bay
4.0 of 5 stars 89 reviews
0.6 mi away
Otter Creek Inn
Otter Creek Inn
#2 of 15 in Alexandria Bay
4.5 of 5 stars 332 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
Located on the shores of the St. Lawrence River in Alexandria Bay, New York, Bonnie Castle Resort is your gateway to the breathtaking beauty of the Thousand Islands. A world of beauty, history, and relaxation awaits you at Bonnie Castle Resort. Enjoy fine dining in our Manor House Restaurant, grab a sandwich on the dock at The Pointe Bar and Grill, relax by the pool, or simply sip a cocktail on our expansive decks overlooking Boldt Castle on Heart Island. Visiting by boat? Take advantage of our full-service marina. Whether you're looking for a fun family getaway or a perfect spot to host your wedding or other event, Bonnie Castle Resort and the Thousand Islands region offer something for everyone. We look forward to making your stay as enjoyable and relaxing as possible. Please note that Bonnie Castle Resort is under new ownership and management as of May 2012. Come visit and see what's new as we update this property in a manner deserving of its rich history. ... more   less 

Additional Information about Bonnie Castle Resort

Address: 31 Holland Street, Alexandria Bay, NY 13607
Location: United States > New York > Alexandria Bay
Price Range: $112 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bonnie Castle Resort 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotels.com, Hotwire, Travelocity, Odigeo and Agoda so you can book your Bonnie Castle Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bonnie Castle Hotel Alexandria Bay
Bonnie Castle Alexandria Bay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay