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Napalai Hotel

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45 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 8, 2016

I choose this hotel because i had a birthday party at their pub and once i arrived i had a big surprise with their room as it was too old with a bad smell and i ask to move to another rooms, the reception asked me to pay an additional THB1000++ to change the room which is not my mistake!... More 

Helpful?
Thank S-BEEE2015
Bangkok
2 reviews
1 of 5 stars Reviewed May 16, 2016 via mobile

I have a group for 23 rooms which just checked out this morning (17/05/16). After our group had used the services from this hotel, we found that almost our rooms had a problem with the water in the bathroom, it flows very slow event the public toilet on the lobby floor. And I found the FIT rate in Agoda cheaper... More 

Helpful?
Thank Piengruthai

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Brisbane Region, Australia
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed May 14, 2016 via mobile

The hotel is nice with tree decoration. Big parking lot. Breakfast is good. The shuttle is quite good but the AC should be strong. The receptionists are nice but should speak more English. Anyone wanting to have a pretty good stay with reasonable price, this hotel can be a choice.

Helpful?
Thank Travel L
sydney
Level Contributor
39 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 29, 2016

very poor hotel the lobby looks good nice and clean staff good that's it rooms were dirty from floor to ceiling horrible smell coming from bathroom which made my wife nearly vomit and she is thai water from shower actually smelt dirty wifi did not work at all breakfast was for thais only nothing I could eat except eggs which... More 

Helpful?
Thank demonchild
Laos
Level Contributor
3 reviews
2 of 5 stars Reviewed March 25, 2016 via mobile

don't be fooled by how the hotel itself looks.. the rooms do not follow suite. we had a 'deluxe' room and it was smelly, dusty outdated and everything in there was so old or broken. food in the restaurant is overpriced for what it is. The Lemon frappe is great though. the wifi is awful, doesn't work in the rooms,... More 

Helpful?
Thank daniellec1992
Cairns
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 7, 2015

The Napalai is a bit far from Centra and UD markets and takes a little while if going by Took Took, I wouldn't take my own car as I value it too much. The room on the 4th floor was clean, the shower could use less water wasting shower heads and they could have put the pool a little closer... More 

Helpful?
1 Thank PatmaloneCairns
midlands
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 6, 2015

I enjoyed my stay here the price was good I had a good room with a nice view, aircon was good..internet was hit and miss but all in all a pleasant stay here, my only gripe is that at weekends they have some sort of disco bar at the rear of the hotel and I found it very very difficult... More 

Helpful?
Thank stevefloyd
Merritt, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 21, 2015

This hotel has seen better days. The lobby was grand looking but room was bad. Nothing has been upgraded, everything is in a sad and sorry state. Carpet in the room was threadbare. Curtain was faded. Bathroom small. There is a pool, but it did not look inviting. More like a green lagoon. Never saw anyone swimming. No wifi connection... More 

Helpful?
1 Thank cycle460
London, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed January 13, 2015 via mobile

We booked a suite room which was nice and spacious, other than that hotel has nothing much to offer. Service at the reception is slow and poor. Average breakfast selection, they have communal dining tables which we found not suitable for couples. I made my booking through booking.com, however when I checked-in I found out that hotel offers much cheaper... More 

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1 Thank nil2012
Bangkok, Thailand
Level Contributor
78 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed January 1, 2015

I have just spent 4 nights at this hotel and the staff let the hotel down. The hotel is nice and has good facilities, decor is good and the rooms are spacious, nice bathroom and good size bed.but the staff could not speak English I only found 2 that could. I sat in the lobby hoping some one would come... More 

Helpful?
2 Thank BRIAN G
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about Napalai Hotel

Address: 572 Moo 5 Pracharaksa Road, Udon Thani 41000, Thailand
Location: Thailand > Udon Thani Province > Udon Thani
Price Range: $20 - $42 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Napalai Hotel 3.5*
Number of rooms: 248
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