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Banyan Tree Phuket

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1,499 Reviews from our TripAdvisor Community

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Showing 1,133: English reviews
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 3, 2012 via mobile

Think Del Boca Vista, Pleasantville, Truman show, amusement park..... Laguna, where this hotel is located, is a manufactured resort area resembling all inclusive resorts in Mexico (but without the all inclusive!!). The facilities are nice but lack the polish that a 5 star facility should have. This is certainly not the place where " everybody knows your name." The facilities... More 

Helpful?
2 Thank TheTravelllller
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear TheTravelllller, Thanks for taking the time to give us feedback regarding your recent experience on this platform. Being in a integrated resort with a world class golf course, decorate spa and a plethora of restaurants to choose from has got its advantages. I am sorry to hear that our resort did not give you a personalized hospitality experience. We... More 

Hong Kong
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 31, 2012

We stayed at the pool villa and we fell in love with this hotel. The service was superb, we got airport transfer, from the moment we got collected from the airport to the time of check out, staffs were always attentive and helpful. The villa was lovely, lots of privacy, bed was very comfortable. Housekeeping leave you with different types... More 

Helpful?
1 Thank Kchu
Zug, Switzerland
1 review
5 of 5 stars Reviewed May 30, 2012

Once again we could spend our holiday at a Banyan Tree Resort. If there is a Banyan Tree at our destination available we book it always, because we can relax there the best way possible. This time we could spend our holiday together with our best friends (we were two couple), that didn't know BT before and they were same... More 

Helpful?
Thank MeierBurkard
Miami Beach, Florida
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 29, 2012

Whenever you plan a trip, you always dream about the perfect holiday. I could´t imagine a more perfect one, than staying in this hotel. I´ll make it simple: everything was great. Food is awesome, room was amazing (pool villa with private garden and deck), ground are beautiful, SPA is simply the best and they even have their own baby elephant.... More 

Helpful?
Thank LUCAS T
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear Lucas T, Thanks for taking the time to write so positively about our hotel facilities and our associates and “Lucky” the baby elephant that is part of the laguna family. Thanks also for your understanding of the mosquito in a tropical lagoon setting. We do have frequent “cold fogging” to reduce this and we have been successful in doing... More 

Perth, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 28, 2012

We stayed just 2 nights at this hotel in a 2br pool villa and it is one of the most amazing villas I have ever stayed in. The hotels staff and overall attention to detail was amazing and second to none. I would definitely recommend this hotel and I would definitely stay there again

Review collected in partnership with BanyanTree.com

Helpful?
3 Thank Matiu8
Mumbai (Bombay), India
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 24, 2012

The staff always had smile on their face and ready to help us.We are vegetarians.The cook asked us whether he can make some vegetarian dish for us during breakfast.The food was great but the only negative thing was there was lot of ants on the table in the open area and this was because of greenery and tropical climate. The... More 

Review collected in partnership with BanyanTree.com

Helpful?
Thank kediag
Switzerland
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 22, 2012

The Banyan Tree Phuket certainly has some pluses, but several big minuses as well. If you are after a beach holiday, you have no way to see the sea. The resort itself is wide and if you like biking, should you find one, it can be very pleasant.  However, it is lacking the cleaniness and high level service that we... More 

Helpful?
6 Thank swisslotto
BTGroup, General Manager at Banyan Tree Phuket, responded to this review

Dear swisslotto, Thank you for posting this review. I do remember the case as we have corresponded since via e-mail and you were gracious enough to acknowledge it in this forum. As you have posted this online, I would like to re-iterate some of my responses. You had not mentioned in our mail correspondence that the pool water was the... More 

Sydney, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 21, 2012

We checked out of our original accommodation in Phuket a few days early as it was so disappointing (Manathai) and when we arrived at Banyan Tree it was a welcome experience. The lady Katie who checked us in was friendly and helpful with excellent english, we booked a double pool villa where we had a our own pool and spa.... More 

Helpful?
Thank RndmGsha
Toronto, Ontario
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed May 14, 2012

My wife and I stayed at the Banyan Tree resort, for six nights, April 27-May 3, 2012. It's interesting to read the last dozen or so reviews on the TripAdvisor site. Almost all or excellent, with one very negative review added by someone who apparently stayed in this facility a year ago and had a very different experience than we... More 

Helpful?
5 Thank JimAndDenise51
Chengdu, China
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 11, 2012

We had stayed at the Banyan Tree Phuket before in the Spa Villas, which was beautiful and a wonderful break. Our most recent visit however, staying in a 'double pool villa' surpassed our expectatons and was truly memorable. From the first in-villa check-in process to the the final send off, with the added personal touch of a farewell from the... More 

Review collected in partnership with BanyanTree.com

Helpful?
2 Thank Droftar
Questions? Get answers from hotel staff and past guests. Ask a question

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Deluxe Two Bedroom Pool Villa (71)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Breakfast
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Price Range: $358 - $1,598 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Top resorts Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#14 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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