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Banyan Tree Phuket

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Banyan Tree Phuket
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1,660 Reviews from our TripAdvisor Community

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Showing 1,248: English reviews
London, United Kingdom
Reviewed 3 weeks ago via mobile

When you think about something perfect, this is the right place.. We spent just two nights unfortunately but the feeling we had, was fantastic! Since when we arrived, we felt like a prince and princess. The villa we got was perfectly cleaned and perfect in all the details. The bedroom was pretty big, the king size bed, lovely, facing the...

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Helpful?
Thank Cesare T
Glasgow, United Kingdom
Reviewed 4 weeks ago

This is the second time we have stayed at Banyan Tree Hotel in Phuket (we have also stayed at Banyan Tree in Koh Samui, Thailand, which was also fantastic). The hotel is beautiful and is very luxurious and is totally about excellent and friendly service. The location is great, being within the Laguna resort area and just a short taxi...

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Helpful?
Thank KenGerber
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear KenGerber, Thank you ever so much for taking the time to showcase our hospitality. I am very sorry about the unfortunate incident, and we hope that your wife has fully recovered by now. We are exceedingly proud of our associates and they in turn are very aware of the hospitality that they need to provide our guests when they...

Bolton, United Kingdom
Reviewed 4 weeks ago via mobile

We were fortunate enough to have a double pool villa (919) which was superb. Great facilities and lovely decor. Our villa host, Joy, was truly wonderful. The staff, service and quality of this resort is first class.

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Thank JJJJ102
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear JJJJ102, Thank you for giving us great “J” (Joy) and highlight another one of our stars “J” (Joy)!! :) Thanks for underlining the high standards of service at DoublePool Villas by Banyan Tree Phuket. Khun Joy and her colleagues truly add that sense of personalization and tailor guest experiences that make a stay at the DoublePool villas very special....

Manchester, United Kingdom
Reviewed 4 weeks ago

In keeping with the majority of Banyan Tree's I've stayed at, this one offers exceptional service in a pristine and idyllic setting. We had a double pool villa overlooking the lake which was lovely and a great spot to view the local wildlife. It is usually the 'little touches' that make a difference and The Banyan Tree excelled in this...

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1Thank David L
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear David L, Thank you for taking a moment to share your valuable thoughts about your recent stay with us. I appreciate your pointers on the unique experience we provide. “Sanctuary for the Senses” in different corner of the globe allows you to get back in touch with nature. While the DoublePool villas provide great space and luxury, our villa...

Sarasota, Florida
Reviewed 4 weeks ago

Spent a week at this hotel. Every member of staff with whom we came into contact was delightful, and a credit to the hotel. The food was high quality and plentiful, with a good variety offered. The hotel is approx 20 years old and, in some areas, is slightly showing its age. Whilst the gardens are immaculately presented, some of...

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Helpful?
Thank lizaeth22
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear lizaeth22, It is great to learn from your delightful review that we have lived up to your expectations. I would like to firstly thank you for highlighting our consistently high level of service at every point of contact. Our highly inspired Culinary and Food and Beverage team always strive to be a preferred destination for gourmet enthusiasts and your...

Reviewed 4 weeks ago

We stayed two nights in the Spa Sanctuary room at the Banyan Tree in Phuket. The room is huge with its own swimming pool and unlimited massages. The service was flawlessness and the massages were amazing, certainly the best way to unwind.The only downside for me was how noisy the room was in the evening. The air conditioner is very...

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Helpful?
Thank TainahdePauli
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear TainahdePauli, It gave me great pleasure to read about your excellent stay with us. Spa Sanctuary is a very unique experience with deep sense of relaxation, and the privilege of unlimited spa treatments is so irresistible. I sincerely apologize for the faulty air-conditioner but, being in the lush tropics does being nature and the natural sounds of the cicadas,...

Halesowen, United Kingdom
Reviewed 4 weeks ago

This resort was spectacular, the rooms were incredible, the service was brilliant, and the hotel was spotless, was very accessible to the beach as they have great buggy service, the lake was beautiful, and the breakfast you were spoilt for choice, the only negative was the prices were a bit on the high side compared to the shops you have...

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1Thank charlenempullen
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear charlenempullen, Thank you so much for visiting Banyan Tree Phuket and your kind words are also very much appreciated. What a pleasure to hear that you have thoroughly enjoyed your stay with us. I am particularly glad to know that the 5-star experience you just had will enable you to share with the guests what they can expect from...

Nerja, Spain
Reviewed March 20, 2017

This is a stunning resort The staff are wonderful so helpful especially Nita and Tom The hotel is set in such beautiful surroundings with gorgeous plants and trees Breakfast is a delight with a huge choice from everywhere round the globe I especially enjoyed my champagne a real treat at breakfast Our villa was so well designed even if it...

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Helpful?
Thank Ruth K
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Ruth K, Thanks for acknowledging how much you loved the experience at Banyan Tree Phuket. I truly believe, hospitality is about ladies and gentlemen serving each other. Guests such as yourself who are so generous, respectful and friendly always receive the same hopefully in multiples. Appreciate your recognition of our helpful and courteous hosts Khun Nita and Khun Tom....

Cirencester, United Kingdom
Reviewed March 14, 2017 via mobile

Arrived here 5 days ago very early following a long flight and was greeted with jasmine flowers, refreshing drink and a very warm welcome. Straight away we were checked in and were whisked away to our signature pool villa (in a resort golf buggy) and shown around. Really appreciated to be able to go to our villa well before the...

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1Thank Bertie1970
TheBanyanTreePhuket, Rooms Division Manager at Banyan Tree Phuket, responded to this review

Dear Bertie1970, We are proud to be the destination for those who would love to revive their senses. Thank you very much for your review underlining the unique experience we offer. I am glad that you enjoyed the exotic getaway experience with the accentuated sense of place while the warm and friendly people of Banyan Tree Phuket made you feel...

Portsmouth, United Kingdom
Reviewed March 8, 2017

Just had 7 days at the Banyan Tree and cannot fault the resort. The staff were so helpful and courteous and could not do enough for you. The food that we had was all excellent, the restaurants were expensive compared to eating in the town but well worth it. The rooms were very nice, clean and the way they were...

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Helpful?
Thank Nicky B
TheBanyanTreePhuket, General Manager at Banyan Tree Phuket, responded to this review

Dear Nicky B, I am thrilled to hear of your flawless stay at Banyan Tree Phuket. It is pleasing that you appreciate our service as well as the relaxing villa and dining experience to be savored. I am glad that you liked the sunloungers we provide around the main swimming pools. The different set up at the beach is due...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Banyan Tree Phuket, Banyan Tree Spa Sanctuary and DoublePool Villas by Banyan Tree each deliver a unique experience in a tranquil setting. Located at Bang Tao Bay on the northwest coast of Phuket Island in Thailand, a 20-minute drive from Phuket International Airport. Banyan Tree Phuket Resorts is part of Laguna Phuket, Asia's first integrated resort, and is also the first Banyan Tree resort to be conceptualised and built, setting the benchmark for future properties. This flagship resort offers 173 luxuriously appointed villas surrounded by lush tropical gardens and Asian watercourts. All villas feature a king-sized bed, bathtub and private pool in a landscaped garden. Complimentary minibar except alcoholic drinks with daily refill for all villa categories. The perfect haven to spend time with loved ones, Banyan Tree Phuket Resorts caters for romance, with its private pool villa, fragrant gardens and saltwater lagoons. ... more   less 

Additional Information about Banyan Tree Phuket

Address: 33, 33/27 Moo 4, Srisoonthorn Road | Amphur Talang, Phuket 83110, Thailand
Location: Thailand > Phuket > Thalang District
Price Range: $303 - $1,086 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Phuket 5*
Number of rooms: 173
Reservation Options:
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Also Known As:
Banyan Tree Phuket Hotel Thalang
Banyan Tree Phuket Cherngtalay
Banyan Tree Phuket Thailand
Hotel Style:
#7 Business Hotel in Thalang District
#9 Family Hotel in Thalang District
#10 Top resorts Hotel in Thalang District
#10 Romantic Hotel in Thalang District
#15 On the Beach Hotel in Thalang District
#16 Spa Hotel in Thalang District
#18 Luxury Hotel in Thalang District
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Questions & Answers

Here's what travelers have asked, with answers from Banyan Tree Phuket staff and other travelers.
44 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“up grade your self, you will not be disappointed.”
beijing-lkb, 2 weeks ago | Read review
“double pool villa without a doubt.”
white100, 3 weeks ago | Read review
“The pool villa was sufficient for a couple... bigger villas are available”
jofayerty, 3 weeks ago | Read review
“Specify a refurbished room.”
lizaeth22, 4 weeks ago | Read review
“they are all villas”
charlenempullen, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question