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Twinpalms Phuket

1,996 reviews
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Traveler (1943)
Room & Suite (713)
Pool & Beach (438)
Overview
  • Excellent76%
  • Very good17%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“oriental spoon”(175 reviews)
“catch beach club”(196 reviews)
“surin beach”(398 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Twinpalms Phuket
Special Rate: From Duplex to Penthouse
Contact Info
Name/address in local language
Rooms
Mar 5Mar 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,996)Write a Review
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All reviewsoriental spooncatch beach clubsurin beachgrand deluxe palm roomthe penthouselagoon poolsunday brunchresidence hostour honeymoonseafoodconstruction noisehotel restaurantamazing hoteldirect accessmain poolhotel guestspool access
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1 - 5 of 1,481 reviews
Reviewed 6 days ago

Wonderful stay at this beautiful property. The room we got was beautiful and very well designed, we loved the huge bathroom and the close access to the swimming pool (we asked a room on ground floor). We were lucky during our stay as it was...More

Thank Marie N
Hotel's Favorite
Reviewed June 4, 2017 via mobile

This hotel....wow! The warm welcome with champagne. Then you get to choose your room fragrance, type of pillows and type of flowers! The room was massive. The bathroom was massive. The grounds and pool are beautiful. We got extra care and plain food when we...More

2  Thank VLovesDisney
Response from OlivierGibaud, General Manager at Twinpalms PhuketResponded June 4, 2017

Dear VLovesDisney, Thank you for having chosen Twinpalms Phuket for your stay with us and for having taken the time to share your experiences on TripAdvisor. I am delighted you have had an absolutely amazing experience with us. See you again soon. Until then Olivier

Reviewed 1 week ago

Real shame, having stayed at this resort several times before. perhaps new staff or not trained correctly but had been really let down with the service and how they treated me during my stay at the Twinpalms. Both myself, friends & family will avoid this...More

Thank Alex F
Response from OlivierGibaud, General Manager at Twinpalms PhuketResponded 6 days ago

Dear Alex F, I am very sorry that you feel this way about having been politely asked to settle fully your bill whilst having left Twinpalms Phuket without doing so. Indeed our team omitted to merge both the accommodation and incidental expenses resulting in a...More

A TripAdvisor Member
113
Reviewed 1 week ago via mobile

Very good services with staff more than friendly. We had a car that picked us and drive to Catch and Palms beach every half an hour. We also had half board and in this way we had the chance of having dinner in the finest...More

Thank A TripAdvisor Member
Reviewed 2 weeks ago via mobile

We went to Twinpalms for my bday. They were wonderful helping me celebrate. We had a swim out pool room. I would skip it and book a regular room. The beach club is nice. Great food and drinks. Wish they served food at the beach...More

Thank ltreuflorida
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123456297
About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Business Center with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
$123 - $782 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Thalang District
#6 On the Beach Hotel in Thalang District
#7 Spa Hotel in Thalang District
#8 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
Room types
Suites, Non-Smoking Rooms
Details
Price range
$123 - $782 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Thalang District
#6 On the Beach Hotel in Thalang District
#7 Spa Hotel in Thalang District
#8 Luxury Hotel in Thalang District
#8 Family Hotel in Thalang District
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (1943)
Room & Suite (713)
Pool & Beach (438)
Dining (217)
Amenities (54)
Family and Play Areas (7)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
Kennethleung
February 18, 2018|
Answer
Response from BigE9905 | Reviewed this property |
There isn't any construction near the hotel when we visited.
0
Votes
Milton K
December 11, 2017|
AnswerShow all 4 answers
Response from BigE9905 | Reviewed this property |
Sorry for late reply, there is nothing much on the beach, a few mobile drink and food sellers. The building have all gone from beach front, however the shops and restaurants next to hotel are still in place, this is 200m... More
1
Vote
h0nestreviewer88
October 31, 2017|
AnswerShow all 3 answers
Response from OlivierGibaud | Property representative |
Dear Guest, We are delighted that you will join us for this unique time of the year. Your night of the 31st includes a superb dinner in the gardens of Twinpalms Phuket and a count down party in Catch Beach Club. There is no... More
0
Votes
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12345613
Room Tips
"dont go to this hotel theres others around"
Read review
"We had room 27. This side is the sunny side, the opposite side is in the shade."
Read review
"Book a lagoon room!"
Read review
"Don't go to catch beach club"
Read review
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