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RaTaNa Apart Hotel

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Guests1 room, 2 adults, 0 children
Traveler (21)
Room & Suite (13)
Dining (1)


#29 of 57 hotels in Phuket
Good to know
Languages Spoken
English, Thai
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Airport transportation
Convenience store
24-hour front desk
Free internet
Public wifi
Outdoor pool
Non-smoking hotel
Sun terrace
ATM on site
Laundry service
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Room features
Non-smoking rooms
Family rooms
Air conditioning
Room service
Coffee / tea maker
Bath / shower
Seating area
Bottled water
Complimentary toiletries
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6Room tips
Traveler rating
  • 7
  • 18
  • 9
  • 6
  • 2
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  • English
I booked this hotel 6 months in advance through booking.com and the hotel charged my card immediately after booking. Once in Thailand, I sent the hotel an email on my date of arrival and informed them that I would be checking in at 9pm at night. After not receiving a reply and calling many times with no answer, I also advised them that if not at 9pm, I'll arrive on the next day before 3pm. Without any answer, I thought what if there is no reception so I stayed at the other city for another day. Once I arrived there before 3pm, the hotel had given away my paid booking and refused to refund me any money for the 3 days of stay I was charged for! Thankfully, Booking.com said this was not right and they would return to me 50% of the money as a courtesy since the hotel wasn't doing it. They are scammers and many people there felt the same about them. Other than this, the location is literally in the middle of nowhere and 4 star rating for this hotel is a joke as it did not seem clean, smelled and the lobby looked very old.
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I booked a Grand Deluxe balcony room for 13 nights. It’s is worth paying more for this room type. I stayed 2 nights in a smaller room (no window) and the difference is huge. The Grand Deluxe balcony room was large, bright and clean. It is a well-appointed room with a nice large bath and separate shower. The free w-fi is very fast, this is low season though so demand is low. The on the 4th floor the view was nice (can see a bit of sea) however from the 2nd floor not so good. The balcony is quite large. The staff are friendly and helpful although communicating in English wasn’t always easy. The hotel is about 700M to the beach – a short walk. There are many shops bars and convenience stores nearby even a Big C about 60m away as well as many ATMs. The beach as well as the main restaurant area is approx. 700m away - so just a short walk. The hotel has a small gym that has all the equipment you need to work out although a mirror would be a good addition and perhaps an air-con unit. The pool on the roof (being the 6th floor) is quite large and well maintained with a nice mountain view. I would definitely book this hotel again
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Me and my friend stayed here for one night in November. The hotel was very basic, pictures are very deceiving! We booked the hotel online which stated it was a 4 star however, I would rate this hotel as a 2 star at the most. Staff were very friendly and welcoming the rooms were ok we had a tv and wifi was included with the stay too (although it was very slow) The one major thing that put us off and made us feel uncomfortable through out or stay was the fact that a porn movie was being set a few doors down from our hotel room and we could hear it all night! Me and my friend are both 22 year old females so as you can understand how we felt very anxious! We were glad we only stayed the night! You get what you pay for.
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This hotel definitely looked better on photos than in person, the hotel is ok but you can tell not many people stay here. The room is alright it has all the essentials and a balcony and good air con, however the location is bad and not really in walking distance of anywhere, but you can hire a bike across the road. The staff aren't great but it's a cheap hotel and the pool is ok.
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Room was ok, staff were friendly and helpful, but wifi was poor in the room, location isn't great due to being right on a busy main road. There's no laundry service offered and no food or drinks offered. Swimming pool on the roof is pretty shallow and small but it's ok. When staying in this area again i'd probably choose a different hotel purely because of the location, i didn't like having to get across the busy main road every day
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$25 - $127 (Based on Average Rates for a Standard Room)
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