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Serenity Resort & Residences Phuket

#4 of 40 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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988 Reviews from our TripAdvisor Community

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Showing 787: English reviews
London, United Kingdom
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed today NEW

I have reviewed this resort at length on two other occasions and most of my previous comments are still valid. I have stayed here in February (alone) and in July/August for 1 month with my daughter. However on my latest trip things were not as smooth running as I had come to expect, as I had listened to guests with... More 

Helpful?
Thank KenFergus0n
Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Amazing place to stay, awesome rooms, and the professional helpful-staff could not be faulted. The food was amazing and I just loved starting my day with the plentiful buffet breakfast... Endless choice of amazing fresh food and the wait staff were amazing.... Would love to return to the Serenity !

Helpful?
Thank Janine P
Hindhead, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My partner and I thoroughly enjoyed staying at this wonderful hotel for two weeks and would not hesitate to return should we go back to Phuket! Initially, we had booked the Serenity Room, although were upgraded upon arrival to Serenity Suite. The suite was amazing, with an open-plan kitchen, dining and living room, and a huge bedroom and bathroom. Even... More 

Helpful?
Thank melanieclyde
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We really enjoyed our stay at Serenity. The room was spacious (big tub/shower & kitchen/full size fridge). Our 13 year old son absolutely loved having his own private pool upstairs. The view was incredible and the level of service excellent. Joy (front desk) helped make sure we had everything we needed and helped us set up a boat trip to... More 

Helpful?
Thank Mario H
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Mario, thank you so much for your review and compliments which i will certainly pass on to our team! With best regards, Urs - General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pros -Free upgrade to a suite- wow- amazing! -Amazing pool looking out over the bay, surrounded by idyllic sun umbrellas, sun loungers and beds! -Great breakfast -Quick wifi -Lovely staff- couldn't be more helpful -No additional charge for room service (during a huge thunder storm!) Cons -Rooms were clean but not spotless -Food and drink is overpriced (mains- e.g. pad... More 

Helpful?
Thank Rob H
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Rob, Thank you so much for your nice review and compliments! We dont think our food and drinks are overpriced for the quality and service that our guests receive, but then again, this depends on individual opinions. We are sure that you have noted that all taxis on Phuket are very expensive and not just the ones near our... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed there for 6 nights (family of 4). We booked the penthouse but were upgraded to the pool house on the beach. The hotel is very clean and the staff is nice. Breakfast buffet is good and the food is fresh. I really liked being able to appreciate a nice view from the restaurant while eating. Loved the lounge... More 

Helpful?
Thank Marine L
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Marine, Thank you so much for your nice review and compliments! Sincerely, Urs - General Manager More 

Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Overall, Good place to stay. Room - Clean but not huge Toilet - Clean but no toothbrush Pool - Private beach view Location - Taxi 200baht to go Rawai Beach, there is motorcycle rental and 7-11 opposite. Taxi company next door. Nothing else is walking distant. Air-port: one hour-ish away. Taxi 1,000baht If you just want a chill and relax,... More 

Helpful?
Thank JoanneHoe
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Joanne, Thank you very much for your review and we are glad to hear that you enjoyed your stay at Serenity! With kind regards, Urs - General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wish I found this hotel when we first arrived in Phuket. We stayed in the Serenity suite, which was very cosy and comfortable and very clean. The hotel staff were very friendly and helpful. The beach was just few minutes walk from our room. It was like having our own private beach. We loved the fact the beach wasn't... More 

Helpful?
Thank tanya h
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Tanya, Thank you very much for your review and compliments! With best regards, Urs - General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I arrived home from this hotel a week ago and I have wished every day since being back that we were still around the pool at the Serenity! This is probably the best hotel I have ever stayed in so far. We went for 10 days but took a 2 night trip to phi phi half way through the holiday.... More 

Helpful?
Thank jadetoeknee
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Jade, Thank you so much for your review and compliments to our team! With best regards, Urs - General Manager More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

My boyfriend and I booked this hotel for two nights and were upgraded on arrival to a Penthouse suit. The room exceeded our expectations and the facilities and amenities only continued to wow us! We will definitely be returning. The staff were also very welcoming and helpful!

Helpful?
Thank kelby0803
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Kelboy, Thank you so much for your review and comments, which i shall convey to our team! With best regards, Urs - General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road | Rawai, Phuket, Rawai Beach, Rawai, Phuket 83130, Thailand
Location: Thailand > Phuket > Rawai
Price Range: $50 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort & Residences Phuket Hotel Rawai
Serenity Resort And Residences Phuket
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#1 Top resorts Hotel in Rawai
#2 On the Beach Hotel in Rawai
#3 Romantic Hotel in Rawai
#3 Family Hotel in Rawai
#3 Luxury Hotel in Rawai
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