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Serenity Resort & Residences Phuket

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#5 of 42 Hotels in Rawai
Certificate of Excellence
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Serenity Resort & Residences Phuket
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995 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Kata Beach, Thailand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We upgate to H2O room, have privat pool,great views from the sea and sunshine in the morning, i like to take a cup coffee in the morning and look the views, just so relax and can spend my day at pool, and the bar before dinner.

Helpful?
Thank Jurneymojito K
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Jurneymojito, Thank you so much for your review and we are pleased to hear that you have enjoyed your stay at Serenity. Sincerely, Urs - General Manager More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 22, 2016 via mobile

Pros : everything! Cons: nothing, oh wait. It's too far away from where I live in America! Another hidden gem in the island of Phuket. First time going to Thailand and just getting to know Southeast Asia on our own, we read a lot of good things from this place and booked a 3 night stay which I would've stayed... More 

Helpful?
Thank Heber F
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Heber, Thank you very much for your nice review and compliments! With kind regards, Urs - General Manager More 

Toronto, Canada
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 22, 2016 via mobile

I must admit that when I first stepped into the hotel, I was less than impressed. The lobby was small and unwelcoming. In my head, it screamed "oh no!" After check-in, we were led to our room 820, building D2. It was a large two-bedroom with an amazing view (see pics). The resort was peaceful and well-decorated. Pros: - Beautiful... More 

Helpful?
Thank Nakara
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Nakara, Thank you so much for your review, comments and suggestions. I will certainly address your comments regarding internet and TV signal with our team. Sincerely, Urs - General Manager More 

Alexandria, Egypt
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

Amazing place, It was the best part of my honeymoon, I booked the H20 Suite – 204 Sq M, it's an amazing room, with the roof top swimming pool, it was fantastic, I was lucky that there were no neighbors in the next room, because that would reduce my privacy a little as the boundary between the roof top pools... More 

Helpful?
1 Thank Hazem Y
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Hazem, thank you so much for your comments and compliments! With best regards, Urs - General Manager More 

Hua Hin, Thailand
2 reviews
5 of 5 stars Reviewed August 13, 2016

It seems like it was just yesterday that I was getting ready to marry the love of my life….. I may still be under the spell of love or simply out of words. I am sitting here thinking of how to write this review, so that other fellow TripAdvisor readers looking for a location to get married, know that Serenity... More 

Helpful?
Thank JackMair00
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Jack, thank you so much for your review and compliments! Our team is happy to hear that you enjoyed your time and wedding arrangements at Serenity. I shall certainly pass on your compliments. All the best, Urs - General Manager More 

Sydney, Australia
2 reviews
5 of 5 stars Reviewed July 27, 2016

Amazing place to stay, awesome rooms, and the professional helpful-staff could not be faulted. The food was amazing and I just loved starting my day with the plentiful buffet breakfast... Endless choice of amazing fresh food and the wait staff were amazing.... Would love to return to the Serenity !

Helpful?
Thank Janine P
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Janine, Thank you very much for your nice review and we are happy to hear that you had a great time at Serenity. With best regards, Urs - General Manager More 

Hindhead, United Kingdom
2 reviews
5 of 5 stars Reviewed July 26, 2016

My partner and I thoroughly enjoyed staying at this wonderful hotel for two weeks and would not hesitate to return should we go back to Phuket! Initially, we had booked the Serenity Room, although were upgraded upon arrival to Serenity Suite. The suite was amazing, with an open-plan kitchen, dining and living room, and a huge bedroom and bathroom. Even... More 

Helpful?
Thank melanieclyde
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Melanie, Thank you so much for your review and compliments, which i will certainly share with our team. With kind regards, Urs - General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2016 via mobile

We really enjoyed our stay at Serenity. The room was spacious (big tub/shower & kitchen/full size fridge). Our 13 year old son absolutely loved having his own private pool upstairs. The view was incredible and the level of service excellent. Joy (front desk) helped make sure we had everything we needed and helped us set up a boat trip to... More 

Helpful?
Thank Mario H
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Mario, thank you so much for your review and compliments which i will certainly pass on to our team! With best regards, Urs - General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 12, 2016

Pros -Free upgrade to a suite- wow- amazing! -Amazing pool looking out over the bay, surrounded by idyllic sun umbrellas, sun loungers and beds! -Great breakfast -Quick wifi -Lovely staff- couldn't be more helpful -No additional charge for room service (during a huge thunder storm!) Cons -Rooms were clean but not spotless -Food and drink is overpriced (mains- e.g. pad... More 

Helpful?
Thank Rob H
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Rob, Thank you so much for your nice review and compliments! We dont think our food and drinks are overpriced for the quality and service that our guests receive, but then again, this depends on individual opinions. We are sure that you have noted that all taxis on Phuket are very expensive and not just the ones near our... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed July 6, 2016

We stayed there for 6 nights (family of 4). We booked the penthouse but were upgraded to the pool house on the beach. The hotel is very clean and the staff is nice. Breakfast buffet is good and the food is fresh. I really liked being able to appreciate a nice view from the restaurant while eating. Loved the lounge... More 

Helpful?
Thank Marine L
Urs A, General Manager at Serenity Resort & Residences Phuket, responded to this review

Dear Marine, Thank you so much for your nice review and compliments! Sincerely, Urs - General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled in Chalong Bay, on Phuket's sunrise coast, Serenity Resort & Residences Phuket will surprise and delight its privileged guests. Just 64 sumptuous, oversized rooms, suites and stunning beach residences. Some residences enjoying their own generous sized private pools, providing the highest standards of comfort and luxury. Contemporary design, flawless personalized service and ultimate nautical lounging experiences. Serenity's facilities include the East 88 Beach Lounge, a fully equipped gym, FREE WiFi access across the resort and much more. ... more   less 

Additional Information about Serenity Resort & Residences Phuket

Address: 14 Moo 5, Viset Road | Rawai, Phuket, Rawai Beach, Rawai, Phuket 83130, Thailand
Location: Thailand > Phuket > Rawai
Price Range: $52 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Serenity Resort & Residences Phuket 4.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Serenity Resort And Residences Phuket
Serenity Resort & Residences Phuket Hotel Rawai
Outrigger Serenity Terraces Hotel
Serenity Resort & Residences Phuket Rawai
Hotel Style:
#2 Top resorts Hotel in Rawai
#3 On the Beach Hotel in Rawai
#3 Family Hotel in Rawai
#3 Romantic Hotel in Rawai
#4 Luxury Hotel in Rawai
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