We had an amazing time at this hotel. Easy walk to the beach and nice clean rooms. The best part of our stay, was the amazing staff, who definitely made our vacation in the middle of corona outbreak, absolutely fantastic. A special thanks to Pancake, Rincy, Mak and Nut. Thank you so much, it wouldn’t have been the same without you. Peter and Vanilla (Pernille)🥰
We paid for a basic room, so that was very basic, but the rest of the hotel is nice. Food was very good, we loved the club sandwich and spring rolls! The guys in reception were very helpful and polite, and the location is awesome, close to both beach and shops/restaurants. Short tuktuk-trip to mall and Bangla road. Would stay here again, but then get a better room.
Hotel staff sweetly welcomed us with drinks and explained us briefly on the hotel rules. Very close to the magnificant Patong beach and also walking distance to some famous Phuket tourist attractions and markets. Ms. Cherry at the Tourist information counter also booked for us a wonderful Phi Phi island tour, for a good deal! Rooms were clean, service was good. Even got free computer access to do some pending office work. Of course, free wifi during the stay. All in all, an excellent hotel. One suggestion: Please play some music near the reception area.
The Hotel is very nice and the staffs are very friendly.The hotel is 2 mins walking distance from the beach and there are lots of retaurants and shops around the hotel.This is a top quality hotel for the price you are paying
Planning Phuket, we booked this through our travel agent, rooms and location is very good, close to patong beach but service of staff is frustrating. Annoying things are as follows; 1) Due to coloured hair/ lipstick there were few stains on handtowel and duvet, which we completely agreed. I told the hotel staff to normal wash( I was sure the stains would go) and yet if stains remain, get it dry-cleaned I will pay for it. Being a local the hotel staff refused any help, expected me on holiday to hunt for dry cleaners, negotiate with them in Thai( which I clearly don't speak) . I had to get it dry cleaned myself and very Clearly didn't want this to be a part of my itenary! 2) we had an early morning checkout(4 am) so requested the hotel staff to keep all the paper work ready for smooth check out process. But again the disappointed striked when the inefficient staff took 10 mins to count 5 towels, argued as the towels were only wet( not stained) , was finding papers post our airport cab arrived. Again very frustrating. Upon given feedback for the service he said " it's ok " no scope for improvement here! 3) Shower in the room wasn't working at 11pm, hotel staff was utter waste of time convincing me cold water to be hot! I mean this was ridiculous, luckily we had 2 rooms booked so had to use the other room for shower. 4) Food- don't even bother ordering here, the Tom yum soup was a clear broth that they served! There are couple of local restaurants around which are amazing. With such good location it's sheer waste of property with such incompetent staff which adds to hassle during your holidays.…