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The Luxur Boutique Hotel Patong

Traveler (14)
Room & Suite (16)
Dining (8)

About

#345 of 363 hotels in Phuket
Location
Cleanliness
Service
Value
An overview Renovated in 2016, the the Luxur Boutique Hotel-Patong guarantees guests a pleasant stay whether in Phuket for business or pleasure. Only 0 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Room service
Restaurant
Spa
Airport transportation
Babysitting
Breakfast Available
Business Center with Internet Access
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Ski-In / Ski-Out
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
20Reviews
3Q+A
0Room tips
Traveler rating
  • 5
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  • 4
  • 5
  • 3
Time of year
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Popular mentions
Bee (the receptionist) insisted that our booking was for 2 guest only, while we were two adults and a 5 yo boy. She did not check in for us unless we would pay 400 bath per day, it was the hotel's policy. However, she simply refused to show the policy, as well as on traveloka,
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A bit out of the way from beach - reception staff not helpful at all. Room was a good size. Cleaning average for Thailand. Breakfast below average. The guy working at breakfast was very good - pleasant and helpful.
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We found this hotel to be a good location for our stay in Patong. The staff were friendly and helpful. The room was priced cheaply which was reflected in its cleanliness. The Wi-Fi wasn't amazing, nor was the breakfast, but it was OK for a cheap stay.
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I stayed for 3 days here (one day booked from booking.com and 2 days extend directly with the hotel). At the first day it was normal until the last day of my stay. I was in a hurry because travel car will pick me up to Rassada Pier at 7am but my passport still held by this
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Response from Syed M, Owner at The Luxur Boutique Hotel Patong
Responded May 28, 2017
Dear Fajri P, The information shared by you is just not correct and should not have been published by you. The incident goes like this. 1- You took bike on rent which you returned by 10 PM night,however, the rental started by 6.00 PM, as a policy matter and as per the document signed by you while taking the bike on rent, If You do not return the bike within 25 Hrs, you must pay for next day. Which you refused to pay to reception staff previous night of your stay. 2- You took a she male to your room a night before your departure. The guest was allowed after the receptionist spoke to you over the phone,however, finding that you had a single occupancy stay in Hotel, you were requested to pay for another guest,who stayed back with you for the night. You again refused to pay to reception staff,hence,you were asked to clear both the bills before your departure, on which you made quite a scene in the lobby and demanded to see the boss on which Bee said that she is the boss. 3- This is also quite bad to call a female receptionist he or she,however,knowing her well. This may also attract the show cause notice to you for trying to malign her reputation. You interacted with the said receptionist Bee many a times,tried to make an advancement by approaching her for unwarranted favors which she denied during your stay. 4- As far as swimming pool, the same is available in our partner hotel next to our and not our hotel and we clearly brief the guests on arrival about this. Which our front desk staff did with you. 5- You even lied to me while extending your stay that you have a rate of THB 450/- and you should be charged the same amount,however,this turned out that you had a rate of THB 600 per night. Please be informed that you are the first guest to write such bad review about the property and staff and that is purely because of your own non cooperative,irate & bad behavior which every one including myself noted during your stay. Let me also inform you that the said Boss from India is myself and I do recollect your behavior which was always bad with the staff during your stay. The passport story that you have made is not true as you deposited the passport for renting bike and were refusing to pay the additional rental hence, the same was held up by the staff till clearance of the amount. Best regards, M Q Syed
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Very good stay. Restaurant,Room Service,Laundry,Tour, breakfast all at one place, it was great to stay at the hotel. Found the staff very helpful and hospitable.Will stay again if given a trip to Phuket
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PRICE RANGE
$16 - $65 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Stay@Phuket Hotel
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
21
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