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Patong Resort

Traveler (725)
Room & Suite (375)
Pool & Beach (133)

About

#95 of 371 hotels in Phuket
Location
Cleanliness
Service
Value
"An Idyllic Family Resort at the heart of Patong"Patong Resort Hotel is a superb resort that occupies one of the best locations in Phuket. Set close to Patong Beach, the resort is ideally situated for an enjoyable island holiday with the whole family. Although the resort is just a few minutes walk from the beach, great shopping opportunities and Patong’s famous nightlife, guests may not even wish to leave the grounds of this fabulous property. The resort’s extensive gardens and numerous high quality facilities and attractions provide fun and excitement for all ages.
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Property amenities
Pool
Room service
Restaurant
Airport transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family Resort
1,179Reviews
64Q+A
100Room tips
Traveler rating
  • 309
  • 529
  • 189
  • 72
  • 81
Time of year
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Language
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  • English
Popular mentions
DO NOT GO WITH THE PICTURES. Pathetic Staff. Bad Rooms. No WIFI In Rooms. Definitely Not a 3 star hotel. Food quality was ok. Staying here was a nightmare. Misbehavior from staffs end is pretty normal in this hotel.
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Worst hotel to stay in. The staff is very rude and does not talk to you properly. Specially housekeeping. The breakfast spread is very bad and food looks stale. The hotel needs up gradation badly and everything is very very old. I will never stay in this hotel again and will suggest the same for everyone else. WORST HOTEL EVER.
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Pathetic hotel with unapologetic staff and room full of lizards. It's just like a lodge of India. Staff does understand English but they choose to ignore you. I was there for seven hours in that hotel and they were highly untrained and rude staff
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Only the location is best. Old type of rooms with extra small bathroom.Non cooling AC.No free wifi.Less veg options in breakfast.Only 2 pouch of coffe/tea oer room per day. above all charged extra for breakfast of children even when they were prepaid.(Later compensated by MMT on repeated complaints) We can say that behaviour and user friendliness of hotel staff was zero and disappointing.
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Response from Patong Resort H, administration at Patong Resort
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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Hotel is well located. Good swimming pool. No wifi in rooms. Finicky about water bottles etc. Service staff at reception was a bit inexperienced. They treated us like it was the first time we had ever travelled. The rooms were large and neat and clean
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Response from Patong Resort H, administration at Patong Resort
Responded 5 days ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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PRICE RANGE
$36 - $103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
patong hotel patong
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
325
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