It was a great experience Will be back again From the moment of checking in until leaving the staff and facilities where excellent We had breakfast and the staff could not do enough for us I requested a late check out which was given and throughly enjoyed
My partner and I checked into the Grand Deluxe Pool Access Room originally for 5 nights, but we loved BYD Lofts Boutique Hotel so much we decided to stay for another 7 nights. From the moment we entered we knew we had made the right decision, we were greeted with early check in, shown to our room, all features explained and found a lovely fruit basket waiting for us. The first thing I noticed was the huge size of the apartment, shortly followed by the clean, crisp modern furnishings, art work and attention to detail. It was wonderful to have our own coffee machine and we really enjoyed starting each day with a fresh cuppa. The lounge was very comfortable, the rain head shower had excellent pressure...the bath was sparkling clean, large, and bathroom came with all the amenities needed. The aircon was perfect and could be controlled individually to suit various rooms, the wireless internet was fast and 100% connection at all times for my work (video-conferencing). The huge Smart Tv had some english channels, Netflix, and Amazon Prime etc. The king size bed was super comfortable with the best pillows. I could make the bedroom nice and dark with the black out curtains. After spending a sleepless 2 nights in a nearby 4 star hotel situated on the corner of the Beach Road with tuk tuk's blaring music every 5 minutes, I really appreciated the good nights sleep and the peacefulness of BYD Lofts. We have stayed at numerous 4 and 5 star hotels in the Patong area before arriving at BYD Lofts and, after tiring of noisy, crowded buffet breakfast restaurants and screaming children, we were pleasantly surprised at the wonderful breakfast offerings and ambiance at BYD. It was like having your very own buffet personally made for you, a la carte. You could literally have anything on the menu (we had rate with breakfast included and this is really good value) and we noted the extremely high standard of the breakfast food and beverages. The English Breakfast was the best we ever had, with great bacon, eggs, beans, salads, sausages, fresh mixed juice, yoghurt and carefully chopped fruits, cereals, crepes, croissants/toast and a really strong cappuccino/latte to finish. There was lovely soft jazz playing in the background and I was so relieved that it was quiet, spacious with comfortable chairs and smiling staff who were eager to ensure you were well fed. We really enjoyed having the rooftop pool to ourselves after the hours of 8pm (open to all guests from 8am to 8pm) as the pool is only open after hours to the 2 Grand Deluxe Suites which open onto the pool area by your own private gate. There are two pools on the property. The pool temperature was perfect and whilst not big like a resort pool might be, it was big enough to do some laps and we had a lovely view of the mountains in the background. Any of the guests could ring a pool telephone and order food or drinks. Sometimes they even came up to the pool with trays of smoothies and juices for free. There was also a gym but I didn't use it, however it had all the machines one might need. We ordered room service, well, pretty much every night, as why go out when the quality of the food was the best I have ever had. I believe the chefs may be French trained to a degree as there was a French theme running through some of the food (the Beef Bourguignon is highly recommended). My favourites were Spagetti Bolognaise, Blueberry Cheesecake, and Spicy Minced Pork with Thai Basil Leaves. There were equal measure of Thai favourites and Western Popular Meals. Whilst I didn't sample the wines, there are numerous international choices of white and red, with a "Wine Connection" store within the Hotel. All of the food and beverage offerings were very classy and very reasonably priced, and what you see on the menu is what you pay (no hidden service or govt tax added). In fact, I was surprised at the high quality, large servings, the amount of flavour and noted that one might get much worse offerings for twice the price at other 5 star hotels. Room Service was always extremely prompt and came with a smile from "Brad Pitt" aka Bon, our trusty serviceman. There was a bar downstairs and it seemed popular with nice music. I like to try out various accomodation options when I travel for a holiday (this was part working holiday) however I must say that after checking out of BYD Lofts after 12 nights... and into another hotel which "claimed" to be 5 star, we had the usual "hit and miss" experience, mostly miss. These experiences made BYD Lofts really stand out for us as the "go to" place in the Patong area. It is close enough to walk to Bangla Road, 3 minute walk to the beach, close to shopping etc, massage and a great sandwich shop on the same street, but yet so quiet. It was also the little things that made me feel special and added to the warmth and charm of BYD Lofts. Whilst I was always given ample water bottles, I would often ask for more, and the cleaning staff knew this so ensured they always gave me some "extras". I was able to get some fresh milk from the breakfast area and take to my room for my morning coffee. I was able to get some photocopy paper for my work from reception. I was able to get a bucket of ice each day from the bar. I was also assisted with some visa extension issues by the front desk ladies. All of these little extras for free and with a smile. All the staff within the complex are excellent. The front desk ladies and gentleman would always ask after you, were at all times professional and seemed to really enjoy their work. They went about their day with a warm and kind nature and their pleasantness made me feel right at home. BYD Lofts Boutique Hotel is a Hidden Gem. I can highly recommend the Grand Deluxe Pool Access Room. My partner never gives a hotel a 10/10 rating however he mentioned this hotel is as close to a 10 as one could possibly get.…
We enjoyed BYD lofts a lot, spotless clean, spacious rooms, very friendly staff, amazing breakfast, very cosy atmosphere, perfect location and reasonable price, definitely will stay there again! Highly recommended!
The apartments are very specious and fully loaded with the modern amenities..... The live Bar is also one plus thing in this stay.... I strongly consider this stay for future. The food was mind blowing.. Must try Tuna Salad. Thanking You.
We had a wonderful experience at the BYD Lofts&Hotels. Every staff member were delightful and eager to help! Front desk staff is extremely efficient, pleasant and helpful. The room was wonderful, clean, and perfect to celebrate our upcoming wedding. And the bed was extremely comfortable. We will recommend this beautiful place to all our friends. Thank you!
Hotel was very accommodating highly recommended breakfast was amazing staff attended to our family every breakfast making our coffees getting our daughter her breakfast. Offered a late check out no issues great apartments very spacious and well presented pool was nice will def be back again
BYD is a super hotel, I really enjoyed my stay. The hotel is located 4 minutes from the beach and on the roof it has a pool. Very clean rooms, also the staff was very attentive. With pleasure I will come back next year!
Amazing place to stay 5 mins on tuk tuk to walking street 20 min if walking Restaurants and currency exchange on your door step Due to a delay in flights I missed a nights stay so they upgraded my room and also sent me a small chocolate cake and icecream as it was my birthday Room was very clean and spacious And the bathroom was big and spacious The staff where very accommodating and downloaded an app to my phone to which I could use to order room service and also arrange a time which best suited me for my room to be clean and made I would definitely stay here again when I come to Phuket Recommended for couples and singles
Such an amazing place with great staffs! We enjoyed our 5D4N. Everything was equipped for us since we have a 15 month old. Room was clean & comfortable. Breakfast was great. Will definitely return!!!! Check in was quick & seamless. Room was big & clean. Loved that it was an apartment type so it was equipped with a big fridge, microwave & tons of cutleries for dine in. Breakfast was amazing, coffee is good, and staff always so so nice! In room dining was also yummy! Location is perfect, a few mins walk to tons of nice massage places! About 4 mins walk to Patong beach with tons of seafood restaurants. Book directly from hotel website & get complimentary airport transfer! Which is a deal. Love BYD lofts, we will come back!
Excellent rooms great staff and fantastic food at the restaurant. Great central location only 5 min walk to Patong Beach. The room is very comfortable with seperate lounge and kitchen. Coffee pod machine was a great way to start the day. Very relaxing atmosphere.