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Grand Mercure Phuket Patong

Expedia.com$113*
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#5 of 321 Hotels in Patong
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Grand Mercure Phuket Patong
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1,423 Reviews from our TripAdvisor Community

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Showing 1,087: English reviews
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Reviewed 2 days ago NEWvia mobile

We've stayed in 5 star hotels in most parts of the world and this hotel was generally a let down. I'm not one to usually see the negatives but with this hotel I just couldn't help it. We paid a substantial amount of money to stay here especially given the time of year (May, beginning of quiet season), and I...

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Helpful?
Thank Dan W
Melbourne, Australia
Reviewed 2 days ago NEW

My family of five stayed here and used all the facilities (gym, spa, pools, restaurants, car service), All facilities were clean and modern. The staff were friendly and many times went over and above to make sure our last few days in Thailand were memorable - including braiding our young teenagers hair!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank B6472SKsamanthac
Valentine L, Guest Relations Manager at Grand Mercure Phuket Patong, responded to this review

Dear B6472SKsamanthac, Thank you very much for your feedback regarding your recent stay at the Grand Mercure Phuket Patong! We are beyond happy to know you enjoyed your holidays escape with your family and found it to be memorable! It is in our culture to ensure that all our guests receive a warm and welcoming experience and we are glad...

Canberra, Australia
Reviewed 4 days ago NEWvia mobile

We stayed here just last August and have been shocked by how standards have slipped in just that short time. Perhaps the contrast with our recent stay in Siem Reap is too cruel. There five star means guests are treated as just that - indeed, as honoured guests. The highly trained staff take great care to understand your needs and...

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3Thank KLM59
Morphett Vale, Australia
Reviewed 6 days ago NEW

Great central location in Patong, just minutes away from the OTOP Market and a nine minute walk to the beach via The Hard Rock Cafe and about a 12 minute walk to Bangla Street and the Jungceylon Shopping Mall. If you want a comfortable Hotel with great service, the Grand Mecure will be just what you are looking for. Our...

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Helpful?
Thank marilynjane1953
Valentine L, Guest Relations Manager at Grand Mercure Phuket Patong, responded to this review

Dear marilynjane1953, Thank you for your feedback regarding your recent stay with us! We are delighted to know you had a wonderful stay with us at the Grand Mercure Phuket Patong and we would like to express our gratitude for the positive feedback given on our comfortable room, the convenient location and the attentive service you received! Once again, thank...

Bengaluru, India
Reviewed 1 week ago NEW

We reach there around 9pm for our 3 night stay. They upgraded us to a pool access room. We finally reached our room after a long walk, got our 2yo boy to sleep and then opened the bedroom window. Well, it was the most beautiful thing. 2 pool chairs, with a walk in pool at our disposal. We were thrilled!...

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Helpful?
Thank Megha_Bansal
Dammam, Saudi Arabia
Reviewed 1 week ago

i stayed 6 nights in Grand Mercure Phuket . it was very pleasant experience/ want to visit again soon. i love coffee shop at Lobby . all staff very friendly / professional in dealing . Rooms are good but water spread in all bath room . Nice location . easy to approach malls and cornich.

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Helpful?
Thank ABDULWAHEEDQURESHI
Chicago, Illinois
Reviewed 1 week ago via mobile

The hotel is very nice and modern. Great location close to Jungceylon shopping center, the beach and famous Bangla Road. Delicious breakfast and nice staff. I was particularly very impressed with the front desk receptions, Ann, who helped me organize my friend's 30th birthday. Ann got me a birthday cake, helped selecting flowers, and even found a website that sells...

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Thank Nat262014
Reviewed 1 week ago via mobile

We stay in Phuket for 4 nights. the hotel is amezing. I highly recommended, The room is really beautiful, nice, clean and comfortable. The staff are very friendly and helpfull, they taking care of us very well. The restaurant is also very good love the food here. we will be back in our next trip for sure.!

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Helpful?
Thank Quirida M
Valentine L, Guest Relations Manager at Grand Mercure Phuket Patong, responded to this review

Dear Quirida M, Thank you for sharing your thoughts with us concerning your experience at the Grand Mercure Phuket Patong! We are glad to hear you had an amazing time at the resort, enjoyed the comfortable room, the friendliness of the staff and the quality at the restaurant. We are indeed looking forward to your return to Phuket! Please feel...

Bordeaux, France
Reviewed 1 week ago

We have spent one week in this hotel, everything was perfect from the moment we were welcomed at the front desk to our check out. The staff here is very hospitable and professional which is always a sign of great value.  Our room was very nice, big, and clear, with a direct access to the pool. We spent very good...

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Helpful?
Thank Rourouuu
Reviewed 2 weeks ago

we stayed in March for 8 days - the resort right in town so close to everything - 2 blocks from beach but our pool great - deck chairs very comfortable - gym was great and we had breakfast included and was lots too choose from everyday - the staff were all very friendly and the resort was very clean...

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1Thank Susie B
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Phuket Patong located just walking distance away from Patong's nightlife and the Andaman Sea, Grand Mercure Phuket Patong is a 314 room beach resort that includes suites and pool villas. Complimented with a bistro like restaurant, three unique meeting venues, a bar that boasts the largest beer selection in Phuket, fitness centre, spa and kids corner, the hotel represents a new generation of retreats combining natural beauty and cultural heritage. ... more   less 

Additional Information about Grand Mercure Phuket Patong

Address: 1 Soi Rat-U-Thit 200 Pi 2, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $91 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Phuket Patong 5*
Number of rooms: 314
Reservation Options:
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Also Known As:
Grand Mercure Phuket Patong
Hotel Style:
#3 Spa Hotel in Patong
#4 Luxury Hotel in Patong
#4 On the Beach Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from Grand Mercure Phuket Patong staff and other travelers.
128 questions
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Questions? Get answers from Grand Mercure Phuket Patong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a balcony with a sitting area, you will need to be on the top floor or have a pool access room.”
  • These towels were on our bed when we arrived
marilynjane1953, 6 days ago | Read review
“Pool Access Room. Highly recommended.”
Megha_Bansal, 1 week ago | Read review
“ground floor”
  • room
ABDULWAHEEDQURESHI, 1 week ago | Read review
“just check you get the correct room from the start a few people we spoke to had issues as well as us”
SusieB845, 2 weeks ago | Read review
“rooms on the ground floor which opens into a pool.. so cool... :)”
AntonyAliyath, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Expedia.com
$113* /night
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HotelQuickly$148
Orbitz.com$113
Priceline$113
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*Disclaimer
Prices are for 1 room, 2 adults
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