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Phuket Graceland Resort & Spa

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Phuket Graceland Resort & Spa
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2,204 Reviews from our TripAdvisor Community

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Showing 1,914: English reviews
Tamworth, New South Wales, Australia
Level Contributor
5 reviews
4 of 5 stars Reviewed yesterday NEW via mobile

This was our 3rd time to Gracelands in Phuket. Even though we were a returning visitor it didn't matter everyone was treated the same. It's far away from noise but close enough to walk to shops and nightlife. Reasonable rates and amazing breakfast.

Helpful?
Thank Jeanette W
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I ended our Thailand tour in Phuket, and decided that this would be the perfect send off for us. Great great hotel. Very large compund, and lots of pools and restaurants and bars located on the compound. Very near (walking distance) to bangla rd and all the bars there, if you're interested in that. My only complaint... More 

Helpful?
Thank Satrupa R
Hervey Bay, Australia
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just returned from here after staying just over a week with my family in a new room (sunset pool view). Most staff were polite although the language barrier is hard sometimes but we are in their country ! Room was generally clean and tidy and was cleaned everyday by room service ( only picky thing was they kept... More 

Helpful?
Thank Graham G
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Graham Thank you so very much for this lovely down to earth review...really , you are the type of guest we love to have to stay with us. I am so pleased that you enjoyed your stay with us so much that you awarded us five stars. I love your comments about the language barrier, and thank you for... More 

Perth, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had stayed at Graceland's in October, 2011 in a deluxe pool room view room and we did likewise for our 10 day September 2016 stay. We were happily surprised with an upgrade to a Sunset pool view room and we were very appreciative of our recognised previous stay. In addition one night we attended a cocktail party near the... More 

Helpful?
Thank Gregory S
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Gregory Thank you for choosing to come to stay with us again, we are always so glad to see our returning guests and very grateful for their loyalty and patronage. I am so pleased that you enjoyed your latest stay with us, and were pleased with so many aspects of your stay. All of our guests comments are important... More 

Sydney, New South Wales, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here in a two bedroom family room with 2 adults and 3 teenagers. Each bedroom had an ensuite and TV and air condiioning. the resort is well located opposite the beach and short walk to the main shopping areas, Bangla Road and the shopping Mall in Patong. The resort is dated and the room we stayed in needs to... More 

Helpful?
1 Thank Tony I
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Tony Thank you for choosing to stay with us at our resort, and thank you for taking tghe time to write this valuable review. I am so pleased to learn that so many aspects of your stay satisfied you. One thing I would like to write about here is your diarrhoea, and the best way to treat it. Patong... More 

Auckland Region, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I will start with the negatives first. After the initial impressive lobby the rest of the resort is lacking a wee bit in maintenance. I don't think this is a reflection on the excellent staff but perhaps a case of the owner not wanting to spend money unless he absolutely has to. Examples of this are broken tiles around the... More 

Helpful?
1 Thank andyroo2016
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Andyroo I just want to start by saying that this review has greatly impressed me... more about that later. To all of our readers who are thinking of holidaying in Patong via Bangkok...PLEASE PLEASE read the rest of Andy's reviews on his experiences in this part of the world, they are invaluable, insightful, well written and balanced. Thank you... More 

Melbourne, Australia
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

My wife and our 4 children spent 11 nights at Graceland in September 2016. It was our second time at the resort. It is a perfect place for a family holiday. The resort is directly across from the beach and a short walk to restaurants and the Patong markets. The pools are big and the gardens beautiful. Communicating with reception... More 

Helpful?
Thank andy0406
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Andy Thank you so much for this review and thank you for awarding us four stars based on your experience of staying with us. It is very satisfying for us to know that you consider our resort to be the perfect place for a family holiday, thank you so much for complimenting us in that way. Apart from our... More 

Tehran, Iran
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was very nice place to travel in September, whether was good some times rainy and some times sun rising again! Smileys reception and waiters. Breakfast was great. The rooms was huge.by the waythis Hotel was old but it's not good reason you doesn't coming here.

Helpful?
1 Thank SirDynamic
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you very much for your review and thank you for awarding our resort five stars based on your own experience of staying with us. I am very pleased to learn that you enjoyed your time with us and that you were pleased with so many aspects of your stay. It was a pleasure to have you here, thank you... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed in the pool access room and could not fault it, very modern. The staff and facilities were great. Check in was easily done after a long day flying. Will definitely book this hotel and room again

Helpful?
Thank Jasmine T
GracelandGrace, Guest Relations Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Jasmine Thank you for this review and for awarding us five stars, thank you also for coming to stay with us. I am so pleased to read that you were so satisfied with your time with us and that you intend to return to stay with us again. Yours Sincerely Sarayut Hanchanlert Guest Relations Manager More 

Perth, Australia
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel very large. Room and balcony was large. Long walk to main lobby and restaurants, mostly NOT under cover so got wet when it rained. A lot of staff did not have good command of English so took few attempts to get problems sorted. Manager Stuart was excellent so he made up for this. Food at breakfast always seemed cold,... More 

Helpful?
Thank Olwyn U
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Dear Olwyn Thank you for this lovely review and thank you for coming to stay with us here at Graceland. I have passed on all of tour comments to the rest of the management team for their consideration. I do hope that we see you again sometime. Yours Sincerely Stuart Roberts Concierge Manager More 

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Sky Pool (11)
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Sunset Deluxe Pool View Room with Balcony (42)
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $96 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Phuket Graceland Resort And Spa
Phuket Graceland Hotel Patong
Phuket Graceland Resort & Spa Patong
Hotel Style:
#9 Business Hotel in Patong
#14 Top resorts Hotel in Patong
#23 Spa Hotel in Patong
#25 Luxury Hotel in Patong
#40 Family Hotel in Patong
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