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Phuket Graceland Resort & Spa

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Phuket Graceland Resort & Spa
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2,157 Reviews from our TripAdvisor Community

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Showing 1,877: English reviews
2 reviews
4 of 5 stars Reviewed yesterday NEW

The staff and management were friendly and helpful in every way, our rooms were amazing and well maintained and breakfast was to die for and very good for children, far enough but close enough to Banglar Road beach straight across the road

Helpful?
Thank Kaylene N Georg... M
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed in this resort last week. The hotel was a disappointment. Starting with breakfast the busiest time. Food is of average quality and there is plenty of choice. The furniture in the buffet area had chipped tables and very uncomfortable chairs with big food stains on them. Service staff displayed attitude and the tables were not cleared when requested. We... More 

Helpful?
2 Thank Kula10
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so sorry that you were disappointed with so many aspects of your stay. All of your comments will be passed on to all the other department managers for their attention. Yours Sincerely Stuart Roberts Concierge Manager More 

Dee Why, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Graceland is a lovely big resort great for kids all the public spas not working the bathroom in the room we had shower head kept spinning water was leaking behind toilet bad sewer smell every night breakfast was very average staff were very nice room was service daily

Helpful?
1 Thank 10Frank63
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

Thank you for your review and thank you for choosing to stay with us. I am sorry to learn of the problems you experienced while staying with us, and I will pass these comments on to the department managers concerned. Please come back to stay with us again sometime. Yours Sincerely Stuart Roberts Concierge Manager More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 4 days ago NEW

Graceland Resort and Spa is a very large and appealing resort. There are multiple pools within the precinct, one being the large main pool located at the center of the resort. The rooms are nice and small and suited all my needs. There are small pools that back your room if you wish to select that option which was perfect... More 

Helpful?
Thank James R
Sydney, Australia
Level Contributor
94 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here recently in August with a mate for 6 nights. The resort is massive, a big pool on both sides. The staff were always friendly and helpful, we were impressed with the room service also which is 24 hours. There is a pool bar and daily activities. It is also a family resort so manly young children and... More 

Helpful?
Thank Michael D
Pasadena
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Graceland resort is just one of those resorts in Phuket that has the good access to the beach, nice swimming pools, and nice room. However, the thing that really amazed us is the small recreation team (Carpe Diem team?) in the resort. This team has four young and energetic college boys and girls, leading all sort of different activities... More 

Helpful?
Thank Wangyu
Melbourne, Australia
Level Contributor
80 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great resort to relax. We traveled as a young family and enjoyed a pool access room. The room was very spacious, modern and good beds & AC. Free wifi. Service is great and there are many onsite restaurants and things to do like kids club, several pools, bowling alley, pool tables, bars, coffee stands. The beach is just over the... More 

Helpful?
Thank danovich
Sydney, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We found the staff at the resort, unfriendly, especially in the mornings at breakfast. No one said good morning to you, none of the staff working in the Restaurant had a smile and the service was crap. it was like they didn't want to be there. We found this also in the bars around the resort - we had to... More 

Helpful?
Thank Jackie K
GracelandGrace, Concierge Manager at Phuket Graceland Resort & Spa, responded to this review

I am so sorry to read that you were disappointed with so many aspects of your stay. I will pass all of your comments on to the managers of the departments concerned for their consideration and attention. Yours Sincerely Stuart Roberts Concierge Manager More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

We got a 40% off rate during low season and i still feel like i payed too much for what we got. While im sure this place is great for families, we saw tonnes of them having a ball and the rooms are far from sound proof so if you just want to kick back and relax without the sounds... More 

Helpful?
Thank Katherine G
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I'll just get straight to the point , no need to explain In details. So sometimes when your making your bookings with booking.com the pictures look stunning and the deals are good. But please do your research. Only one good thing about this hotel which is not even worth staying at is their location which is next to pantong beach... More 

Helpful?
1 Thank Sawa8
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking

Additional Information about Phuket Graceland Resort & Spa

Address: 190 Thaweewong Road | Patong District, Amphur Kathu, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $85 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Phuket Graceland Resort & Spa 4.5*
Number of rooms: 600
Reservation Options:
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Also Known As:
Phuket Graceland Hotel Patong
Phuket Graceland Resort And Spa
Phuket Graceland Resort & Spa Patong
Hotel Style:
#9 Business Hotel in Patong
#14 Top resorts Hotel in Patong
#23 Spa Hotel in Patong
#24 Luxury Hotel in Patong
#40 Family Hotel in Patong
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