We booked to stay here recently, for next year on a free cancellation basis. I then changed my mind and cancelled only to find a few days later that they had taken my money without my consent. They are now claiming to be closed and declining to refund my money even though I have sent them the email proof of the free cancellation on the booking.
After visiting Phuket numerous times we chose the Baan Yin Dee after Recommendations and as soon as we arrived we where blown away by the amazing resort. We were greeted welcomingly by Boom and his team and our luggage was taken to our room as we checked in, this was simple and hassle free, we where given room 301 WOW this had pool access and was perfect for us, large and very modern. The room had a beautiful view of the sea and the cascading pools, we where celebrating our anniversary and everyday the maids made the room even more beautiful with flowers, towel art and decorations . The beds where large and the room had a walk in shower plus a huge bath and separate toilet area, plenty of plug sockets for charging your phone along with a kettle , hairdryer, robes and slippers. The pool was so inviting, we spent many hours relaxing in the peaceful surroundings, the bar was well stocked and reasonable too, there was a shop 5 minutes away immediately left from reception which had everything you could need, really cheap too. We had breakfast included which again was very good, not a buffet, it was a set menu with lots of choices, certainly a great start to the day. The hotel is situated up the hill and the end Patong beach, the hotel will run you down to Bangla road I few times a day and bring you back at certain times, we walked it often but getting back up the hill takes some doing in the heat! Tuck Tuks are no more that 200 baht in any case so this was never a problem, we think the hotel is perfectly placed away from the vibrant walking road but close enough to when we wanted to go. Unfortunately we where there as the Covid 19 virus worsened world wide but we always felt assured and informed by the team at Baan yin Dee who kept us up to date with the ongoing situation. We will return to Patong when this situation has passed and would not hesitate in returning to this hotel as it’s by far the best we have stayed in for so many reasons, I would recommend it to anyone visiting if you can book it, it’s not huge a it’s popularity will grow as it’s so good. Thank you to all of the team for looking after us, we will never forget your support and look forward to returning in better times. Simon & John…
Excellent service and very well taken care of. Definitely recommend. Even though the place was on the hill side but there is a free transportation to head to the town which is always a plus and save us on transportation cost. Special mention to Tak from reception very nice and welcoming 😀
This is the perfect hotel for me because of the beautiful Thai architecture, hill top view, closeness to the craziness of Patong when you want it and near to some amazing hidden beaches. Thank you Klae for the wonderful welcome!!!
Very nice Guest Service Agent - Mr. Lookaot, very good services and very helpful for my family, and the hotel view very good in Patong. In Phuket, My family and I feel that very good place in Thailand.