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Avista Hideaway Phuket Patong, MGallery by Sofitel

Expedia.com$110*
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#5 of 321 Hotels in Patong
Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Avista Hideaway Phuket Patong, MGallery by Sofitel
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1,861 Reviews from our TripAdvisor Community

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Start your review of Avista Hideaway Phuket Patong, MGallery by Sofitel
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Melbourne, Australia
Reviewed yesterday NEWvia mobile

Hotel is lovely. 3 beautiful pools with views of the rainforest and ocean. Service is great and staff are all very friendly. Is about 10 mins out of Patong which we loved as it was so quiet and relaxing. They had regular shuttles in and out of paying. Breakfast was also great. Highly recommend

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Helpful?
Thank Nicole T
Reviewed yesterday NEWvia mobile

優點: Housekeeping很好!打掃房間很花心思,跟他用小字條溝通,告知需要,都做得很好, Swimming Pool很美,Pool Bar服務員都很熱情!room service 都很好吃😋 缺點: 房間的jacuzzi很殘舊和不太整潔 附近好去處: Patong Beach & Walking Street Hotel 酒店有Shuttle Bus To Patong Shopping Mall..每半小時一班 1.出發前因Expedia 指示不清晰,所以send過e-mail給酒店查詢過房間包不包括早餐,由Reservation Manager確定是包含,最後到酒店front desk 說不包含.但入住時沒有說明,是我們第二天早上到餐廳時才告知。然後front desk那個黑衣服的男生一個臭臉。想說你酒店本來不便宜,但我真的覺得景色很好,很喜歡才訂,不要想成我是貪圖你的早餐。 2.住的最後一天,上午去個游水回房時發現鎖鑰不好用,幸好有服務員在可能回到去,然後我們再出去Shopping,回來時特地到front desk renew鎖鑰,更新後回到房間發現又不好用,想說本來客房離lobby有一段路程,我們又拿著很多東西,天氣又很熱,又要跑到lobby跟他們說,然後有一個大堂經理幫我們,然後她跟我男友說,對的!這酒店的全部的門鎖都要更新,系統都已經是95年了,那就是你一早知道,為什麼你不一早跟我們說,害我們都跑來跑去! 。 真的很失望。 3.仲有的是,第一天我們報了local Tour要06:15-06:30到lobby有車接我們,由於我們是零晨機才到,訓過頭了,我知道這個我們自己是有責任的,但是在07:00時接到front desk的call 跟我們說你們要遲到!要起來了!。我們用了5分鐘的時間趕lobby...然後front desk 跟我們說車子已經等了你一個小時已經走了,我們呆了!不是因為miss 了tour....而是你知道車子在等我們,但是在他走了才通知我們。 很生氣! 但以上都沒跟front desk說,不想給人一種香港人就是煩的感覺。 但真心覺得不值5星,花了差不多7千元,得到這樣回憶。感到不高興。😡

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Thank Kafishhhh
london
Reviewed yesterday NEWvia mobile

The surroundings are breathtaking, the room was fantastic and the staff were friendly and helpful. The breakfast was the best hotel breakfast I've ever had! Day after day it did not fail to impress! Our deal included massages and free evening cocktails which topped off an incredible stay. Free shuttle was great. It is a little out of town, so...

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Helpful?
Thank jamieleeUK
Reviewed 3 days ago NEWvia mobile

We had wonderful time in the hotel, the stuff was really nice and hospitable. The room is big and clean. There are three pools in the hotel, it's all amazing, we never felt crowded, it's quite and clean. The hotel is a little far away from the center but you can take shuttle bus to the downtown. There are so...

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Helpful?
Thank Jamie C
Mumbai (Bombay), India
Reviewed 4 days ago NEW

we travelled to phuket in the month of may 2017.it was the beginning of the monsoon season in thailand.we had booked 6 pool access rooms which was the best thing to do.the view from the room was not that great but we had direct pool access from the balcony of the room,the kids really loved this.the rooms are spacious and...

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Helpful?
Thank dharmishmehta
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review

Dear dharmishmehta, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. I was absolutely delighted to have learned that you and your family enjoyed your holidays with us and in particular, that you all thoroughly enjoyed our pool access rooms which. dharmishmehta, thank...

Reviewed 5 days ago NEWvia mobile

This is my second time that I stay here. This time I want to celebrate my girlfriend's birthday. We stay in pool villa. Everything looks great and we feel comfortable. I also booked table and birthday cake at Sizzle restaurant at the rooftop. The view on the rooftop is great. When we come back to our room, staffs surprise us...

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Helpful?
Thank Pawit R
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review

Dear Pawit R, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. More importantly, thank you for spending your birthday with us! I was absolutely delighted to have learned that our team members were all able to look after you during your visit...

Torquay, Australia
Reviewed 5 days ago NEW

The couple that run the bar Pattie( Patrick and Nlezel up at the roof top bar were great and really friendly, they went out of their way to ensure we had fun and looked after both my wife amd myself wonderfully . Great attitudes and if everyone in the world were like them the world would be a better place....

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Helpful?
Thank jmurfitt1
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review

Dear jmurfitt1, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experience with us, specifically considering two of our valued team members; Patrick and Niezel. Please be assured that your comments will most certainly be shared with them as they have recently been entrusted...

Coventry, UK
Reviewed 6 days ago NEW

I'd like to start by saying that u paid a LOT for this holiday via Thomson holidays in the UK. When I say alot, I mean I wiped out half of my savings with a view of having a holiday of a lifetime before blowing the rest on a house at the end of this year. We originally booked the...

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Helpful?
3Thank Ultrazonixe
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review

Dear Ultrazonixe, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. I was absolutely delighted to have learned that your experience with us left such a positive impression, particularly in regards to our facilities. I shall, however, most certainly address your comments concerning...

Tel Aviv, Israel
Reviewed 1 week ago via mobile

We had been stayed for 5 days. Great hotel, pleasent and helpful staff Great and varied breakfast. Although, it will be nice if there will be lactose free products. The roon is big, comfortable,great shower products. The pools are amazing and also the bar. The prices in the bar for most of the menu are ok. The hotel is a...

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Helpful?
Thank Elina D
GM_Avista_Hideaway, General Manager at Avista Hideaway Phuket Patong, MGallery by Sofitel, responded to this review

Dear Elina D, Greetings from Avista Hideaway Phuket Patong-MGallery by Sofitel! On behalf our entire team, thank you for your recent stay with us and for sharing your experiences. I was absolutely delighted to have learned that your experience with us left such a positive impression. I shall share your comments with the entire team as I am sure they...

Greater London, United Kingdom
Reviewed 1 week ago via mobile

I have recently visited Avista Hideaway with a couple of friends and can happily say I was not disappointed. Often you see pictures of hotels online and you get there and it's not quite on the level you were expecting, but this hotel was everything I expected and more. Upon arrival we were greeted by some friendly and pleasant staff...

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Helpful?
Thank enedak
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Club Vista Pool and Fluid Bar (21)
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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Avista Hideaway Resort & Spa, PhuketParadise in Phuket with Fresh Perspectives on the Perfect Tropical EscapeAs a discerning traveller, you understand that there are two sides to every story. Our view is, why limit yourself to a single point of view? Avista Hideaway Resort and Spa offers two equally mesmerising panoramas from its perch upon a steep green peak in southern Phuket.Ensconced in your lavish, luxuriously appointed guest room, Jacuzzi Duplex or the very private pool suite, we assure you of complete privacy. One of the vistas brings you back to nature as you gaze over a sea of trees to the calm of Tri Trang Beach; a contemplative outlook, pristine, green, serene. A contrasting view, due north is an expansive Andaman seascape, azure by day, glittering party strip by night, awash with the possibilities of paradise.This is luxury from a new angle. Naturally, you will find the expected amenities and cosseted comforts one expects from the ultra luxe tropical escapes: a private beach club, indulgent spa and dining adventures, 24-hour butler and seamless service. ... more   less 

Additional Information about Avista Hideaway Phuket Patong, MGallery by Sofitel

Address: 39/9 Muen Ngoen Road | Tri-trang Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Avista Hideaway Resort & Spa)
Location: Thailand > Phuket > Kathu > Patong
Price Range: $92 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Avista Hideaway Phuket Patong, MGallery by Sofitel 5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Avista Hideaway Phuket Patong, MGallery By Sofitel
Hotel Style:
#3 Spa Hotel in Patong
#4 Family Hotel in Patong
#4 Luxury Hotel in Patong
#4 On the Beach Hotel in Patong
#4 Romantic Hotel in Patong
#6 Business Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from Avista Hideaway Phuket Patong, MGallery by Sofitel staff and other travelers.
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Questions? Get answers from Avista Hideaway Phuket Patong, MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“pool access rooms”
dharmishmehta, 4 days ago | Read review
“Stay near adult pool as pool and service was great”
jmurfitt1, 5 days ago | Read review
“Duplex Apartments are the best”
Ultrazonixe, 6 days ago | Read review
“Pool suites don't have a view of the ocean! But Jacuzzi suites may have depending on type”
  • Pool Suite
  • Pool Suite
  • Pool Suite
  • Pool Suite
  • Pool Suite
mymktp1, 2 weeks ago | Read review
“Ocean views”
J1817JSneilb, 3 weeks ago | Read review
5 of 5
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Expedia.com
$110* /night
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HOTEL.INFO$131
Hotwire.com$110
Orbitz.com$110
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*Disclaimer
Prices are for 1 room, 2 adults
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