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Phuket Marriott Resort & Spa, Merlin Beach

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99 Muen-Ngoen Road Tri-Trang Beach, Phuket, Patong, Kathu, Phuket 83150 Thailand
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Traveler (4328)
Pool & Beach (1311)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 12/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Phuket Marriott Resort & Spa, Merlin Beach
Updated 12/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 456 in Patong
Location
4.0
Cleanliness
4.5
Service
4.2
Value
4.1
Travelers' Choice
Set among forested mountains and lush, tropical landscaped gardens, serenity awaits at Phuket Marriott Resort & Spa, Merlin Beach. Located on a beautiful secluded stretch of white sandy Tri-Trang Beach, our resort in Phuket, Thailand boasts its own reef and stylish accommodation. We are the ultimate destination for individual travelers, families, weddings and MICE. Three beautifully appointed swimming pools, modern fitness facilities, kids club, Spa & a wide variety of food & beverage. Phuket Marriott Resort & Spa, Merlin Beach has an outstanding activity program for all ages offering extensive options for the most discerning traveler. The resort's own house reef offers guests colorful underwater adventures (snorkeling and diving) without ever leaving the property. It is also home to Phuket's first sanctuary for butterflies, a unique conservation project aimed at increasing the native butterfly population.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Secured parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Swimup bar
Poolside bar
Snorkeling
Aerobics
Entertainment staff
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Free shuttle or taxi services
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Minibar
Flatscreen TV
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Family Resort
Languages Spoken
English, Thai
Hotel links
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Location

Full view
70Somewhat walkable
Grade: 70 out of 100
15Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
3545Reviews538Q+A100Room tips
Traveler rating
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Most Recent
FoodieP0210 wrote a review May 21
Bangalore District, India11 contributions6 helpful votes
We had an amazing experience. The property is beautiful, very well maintained. Tried food at the Thai and Italian restaurants. The Thai restaurant had very good service couple with the best thai curries and a killer mango sticky rice dessert. The Italian restaurant had Chef Paulo whipping up a beautiful parma ham pizza which was loved by my partner. Overall, everything was perfect.
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Date of stay: May 2022Trip type: Traveled
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Zhuo W wrote a review May 19
Singapore16 contributions
We brought our daughter(4yr old) and stayed at this hotel for 6 days. The staff are so nice and friendly! Polla, Corilina, Flim, Rda, Tan, Da and Wuji. Kids club got lots of activities! Lovely team! Highly recommended! The location is convenient with sea view.
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Date of stay: May 2022Trip type: Traveled
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Derek Jiang wrote a review May 18
1 contribution1 helpful vote
Phuket Marriot Merlin Beach is a wonderful hotel at good location near patong without losing much serenity. K’Natalie in particular as the loyalty manager really made us feel welcomed with her great hospitality. The hotel has enough facilities and activities to keep you occupied when u not in the mood of going out. Only downside I would say is the soundproof of the rooms especially through the door. Otherwise, a Marriott resort definitely worth staying and I will plan to come back in the near future
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Date of stay: May 2022Trip type: Traveled
Room Tip: It could get busy since it is near Patong, so trade off between your convenience and absolute peace.
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1 Helpful vote
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Darren Neo wrote a review May 18
1 contribution
The entire marriot merlin team has been amazing during our entire trip of 5days. From housekeeping, F&B, reception service, concierge, kids club, everyone is really trying their best to offer their best service to us, and most importantly it's from their heart. I would like to express my top gratitude to everyone in Marriott for making our trip so memorable and we will surely be back again very soon. Special thanks to Summer at front desk for making the check in and out process a breeze for us. Highly recommend Marriott Merlin to families (especially with todds) due to their half board and full board packages, less travelling outside of hotel and more time to have fun within the resort! Tips: do check out the external vendor massage services at the cliff right to the most left of the beach. Hearing waves crashing on the beach during the massage session is a heavenly bliss. The room looked like it's been recently renovated and in brand new looking condition (direct pool access room on the ground level). The food in all the restaurants are really top notch and I would specially recommend the seafood platter at beach grill restaurant for sharing between 2-3pax. Kudos Marriot team!!
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Date of stay: May 2022Trip type: Traveled
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christine phillips wrote a review May 16
1 contribution2 helpful votes
Me and my family had a great time, specially my kids at the kids club, all the staff was amazing, specially Carolina and Ann, thank you for the excellent experience, we will come back next year. Rooms were so comfortable and the massages in the spa were incredible. Thank you Marriot!
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Date of stay: May 2022Trip type: Traveled
2 Helpful votes
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Patrik H wrote a review May 11
Stockholm, Sweden3 contributions
Really disappointing in this hotel and how Marriott is branding it as a family resort and spa. It was more of a overcrowded party hotel. The front desk was noisy and stressful and so was the rest of the hotel and pool area. The pool area had loud party music and the it was penetrating loudly into our room even with closed doors so we checked out from the hotel after 5 minutes. The worst thing is that Marriott didn't live up to the level of service that you would expect from their brand and 5 star status event though I expressed our bad experience. I even showed them my new booking at another Marriott hotel in Phuket but they refused to refund us for our 5 minutes stay. I've sent email to the hotel but no answer.
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Date of stay: April 2022
Location
Service
Sleep Quality
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Response from Thasanee Thasanothai, Guest Services / Front Office at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear 729patrikh, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I have shared your message with the our leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Best regards, Phuket Marriott Resort and Spa Merlin Beach Team
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hearandthere wrote a review May 10
Melbourne, Australia15 contributions2 helpful votes
+1
Excellent service, very friendly staff, especially Nok, Aey, Marina & Yok!!! We hope to come back soon. The atmosphere has been second to none and we have been made to feel very welcomed. Don’t hesitate to come here, it is worth every cent. We don’t have enough words to describe how beautiful the Thai people are. Thank you Marriott Merlin Beach.
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Date of stay: May 2022Trip type: Traveled
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Response from Jenjira Amim, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear hearandthere, Greetings from Phuket Marriott Resort & Spa, Merlin Beach Thank you for spending your valuable week with us as well as your kind recognition of our service-minded team members and satisfactory resort facilities. We will relay your kind feedback to our team members. We wish to welcome you back to our resort again.
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Armita E wrote a review May 8
1 contribution
Ma and fan were angels sent from the heaven's to relax us. No more needs to be said. Come here and ask for them. My wife is pregnant and they took such great care of her. At one point even the baby started snoring it was so relaxing.
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Date of stay: May 2022Trip type: Traveled
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Response from Jenjira Amim, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear 708armitae, Greetings from Phuket Marriott Resort & Spa, Merlin Beach Thank you for spending your valuable week with us as well as your kind recognition of our service-minded team members and satisfactory resort facilities. We will relay your kind feedback to our team members. We wish to welcome you back to our resort again.
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david_hunt50 wrote a review May 8
Bangkok, Thailand18 contributions79 helpful votes
Sadly, Marriott Merlin beach has been turned into a trashy TUI all-inclusive hotel. Binge drinking lager louts (boys and girls) plunge into the pool and swim up to the bar as soon as it opens at 11am. They spend the rest of the day drinking excessively, getting ever louder and more obnoxious as the day wears on. Fighting amongst themselves, fighting with other guests, and using obscene language in front of young children is the order of the day. The stewed drunks continuing their loutish behavior late into the evening at the beach bar The hotel was operating at high occupancy during our stay, with many package tour guests flying in from Europe for the Easter break. The staff to guest ratio was not sufficient to cope with the numbers, this was especially evident in the restaurants. It was not unusual to have to wait over 90 minutes to be served an evening meal. One evening, we waited over an hour only to be told the food we had ordered was not available. Junior and inexperienced serving staff are abandoned, left to bear the brunt of many angry customers, senior management seemingly disappearing into the night. I’ve stayed at Marriot Merlin beach before and had a wonderful family holiday. Would I stay again? Based on this experience, and with a plethora of well-managed, family orientated Phuket hotels to choose, probably not.
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Date of stay: April 2022
Value
Rooms
Service
3 Helpful votes
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Response from Thasanee Thasanothai, Guest Services / Front Office at Phuket Marriott Resort & Spa, Merlin Beach
Responded 1 week ago
Dear david_hunt50 Thank you very much for choosing our hotel for your stay in Phuket and thank you for the time you have taken out of your schedule to fill in our internal survey. However, we were sorry to read that the Food and Beverage offer could not meet your expectations. Your feedback has been shared to our Food and Beverage Leaders. Despite this inconvenience, we hope you will be able to consider our property for future stay in Phuket. Best regards, Phuket Marriott Resort and Spa Merlin Beach Team
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joeC2419ZC wrote a review May 8
London, United Kingdom2 contributions
This was a superb hotel - AMAZING. Shout out to the following staff members for being great: Fluke Toby Nadya Summer Highly recommend! Beautiful location, great food and just a short trip from Patong. I would definitely stay here again. Thanks Jack
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Date of stay: April 2022Trip type: Traveled
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Response from Jenjira Amim, Marketing at Phuket Marriott Resort & Spa, Merlin Beach
Responded 2 weeks ago
Dear joeC2419ZC, Greetings from Phuket Marriott Resort & Spa, Merlin Beach. It's a pleasure to read through the positive comments about the experiences you had during your stay. We will relay your kind feedback to our team members. We wish to welcome you back to our resort again.
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PRICE RANGE
$77 - $293 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
merlin beach hotel patong, merlin beach resort phuket, hotel merlin beach, beach merlin resort, beach merlin phuket resort, merlin beach phuket
FORMERLY KNOWN AS
Merlin Beach Resort
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
414
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Frequently Asked Questions about Phuket Marriott Resort & Spa, Merlin Beach
Which popular attractions are close to Phuket Marriott Resort & Spa, Merlin Beach?
Nearby attractions include Tri Trang Beach (0.1 miles), Phuket Elephant On The Beach (0.3 miles), and Blue Beach Club (0.3 miles).
What are some of the property amenities at Phuket Marriott Resort & Spa, Merlin Beach?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Phuket Marriott Resort & Spa, Merlin Beach?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Phuket Marriott Resort & Spa, Merlin Beach?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Phuket Marriott Resort & Spa, Merlin Beach?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Phuket Marriott Resort & Spa, Merlin Beach?
Conveniently located restaurants include The Kitchen Table, The Blue Mango Bar and Grill, and Letong Bar & Restaurant @ Tri-Trang Beach.
Are there opportunities to exercise at Phuket Marriott Resort & Spa, Merlin Beach?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Phuket Marriott Resort & Spa, Merlin Beach have airport transportation?
Yes, Phuket Marriott Resort & Spa, Merlin Beach offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Phuket Marriott Resort & Spa, Merlin Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Phuket Marriott Resort & Spa, Merlin Beach offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Phuket Marriott Resort & Spa, Merlin Beach?
The staff speaks multiple languages, including English and Thai.