Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Holiday Inn Resort Phuket is an oasis in the heart of Patong, Phuket's most famous beach. Please keep in mind that the Busakorn Wing has a separate swimming pool for the exclusive use of Busakorn guests if you wish to use this pool, please book one of our Premium rooms. Phuket reopened and you can now see the beautiful natural surroundings of Phuket. Blue skies, revitalised beaches, clean seas with lots of active marine life, cleaner air and green lush National Parks beckon. Phuket also has a lot of culture and experiences. There are many beautiful temples to explore, like Wat Chalong. Make a visit to a fresh market, get up close and personal with elephants or just take in the view from above at the famous Big Buddha. Holiday Inn Resort Phuket is part of the world's most recognised brands, separated into two distinctive wings. The main wing is popular for its kids and family-friendly rooms and facilities.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
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The Holiday Inn Resort Phuket, part of the IHG group, is lauded for its traditional Thai ambiance and cleanliness, boasting spacious rooms and a variety of pools. Nestled close to Patong Beach, the location is ideal yet can be bustling with activity.
Guests commend the staff's friendliness and attentiveness, although opinions differ on service consistency and value, with some reviewers pointing out high food prices. While the hotel’s atmosphere is sometimes critiqued for lacking vibrancy, its prime location and well-maintained facilities continue to draw travelers.
Location
Central
Atmosphere
Uninspiring
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Well-appointed
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The resort lives up to the high standards of Holiday Inn services. You can expect a certain level of excellence, and the resort delivers on that front. While it offers a comfortable and pleasant stay, some may find it lacks a bit of local authenticity.
I thoroughly enjoyed the resort's location; the beach is just a short walk across a busy street. For a reasonable fee of 200 baht, you can rent two long chairs and an umbrella there. Additionally, the famous Bangla Road is conveniently just a 15-minute walk away.
The rooms are spacious, impeccably clean, and boast very comfortable beds and pillows. The WiFi connection was reliable throughout my stay.
The pool is a highlight, though it tends to get busy after breakfast. There's also a designated smoking area.
The reception staff is not only efficient but also exceptionally kind.
I opted not to pay for breakfast, as the hotel was at full capacity, and the restaurant was quite crowded. Fortunately, there are plenty of excellent breakfast options available next to the hotel.
For lunch, I highly recommend the Terrazzo restaurant, which offers a delightful view of the road and beach. The Italian cuisine served there is delicious, and the service is top-notch.
Overall, the resort proved to be an excellent choice for staying in Patong, thanks to its central yet tranquil location and the consistently high standard of service.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Jan 28, 2024
Dear DenisLoz, Thank you very much for sharing a very comprehensive and very sweet review, and for letting us know about your experience during your recent stay with us. I am thrilled to know that you are very satisfied with the quality of the accommodation in the resort, the central and very strategic location, the cleanliness of rooms, the quality of our dining options, and our hospitable and professional service. We will look forward for your soonest return again some time in the future! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This was our second visit to Holiday Inn Resort Phuket and was once again a very memorable resort experience. My wife and I have just spent 2 nights in the Busakorm wing and we absolutely loved it. Our room a King premium pool view with balcony so spacious, clean and the bed was very comfortable, quality linens and a perfect choice of two pillows one soft, one firm. Great layout for the bathroom the vanity, toilet and shower are all separate. The air conditioning was so good and cooling. Plenty of fluffy towels and nice toiletries by SOAK superfood skincare, so fresh and invigorating. Housekeeping staff did a splendid job of cleaning our room. They were so friendly. A very large and beautiful tropical inspired pool with a swim up bar. Pool bar had delicious cocktails loved the banana cocktail 'la bamba' and the bartenders are terrific. So tranquil lounging around the spectacular swimming pool surrounded by all the beautiful trees, plants and flowers an oasis in the middle of the craziness of Patong. Fantastic breakfast spread at Charm Thai restaurant excellent taste, variety and presentation. Great service with good coffee. Service was outstanding throughout the resort we experienced excellent warm Thai hospitality from the front desk to housekeeping and all other employees were amazing. They were all extremely friendly and professional, every staff member was smiling and helpful. The location is great, walking distance to everything. Holiday Inn Resort Phuket is a wonderful hotel we had an awesome time. We will be back next year. Thanks.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Dec 3, 2023
Dear Jay L, Thank you very much for sharing a highly-rated review and excellent, and very detailed comments about your recent stay. I am absolutely delighted to learn that your stay with us was very pleasant and comfortable and that you enjoyed and appreciated the hospitable and professional services and facilities of the resort, enjoyed our Premium rooms of the Busakorn Wing, our in-room amenities, and dining options of our restaurants. Please know that your feedback is very important to us, and we value your opinions and comments. We use them to ensure that our guests fully enjoy their stay with us and to improve your services. We look forward to seeing you coming back staying with us again, hopefully! Sincerely, Natalia Zotova / Director of Sales and Marketing
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Our stay was 10 nights in the Busakorn Wing. This was our 6th return to this wing ( Adult only Pool Access Villa ). Room 2109 We were aware this wing had been upgraded and refurbished, It did not disappoint in anyway. Large, neatly presented, very cool and comfortable.
As we were already in Patong Beach we were delighted we were able to access our room at mid-day upon arrival. The reception staff were so welcoming, it was very nice to be one again recognized as returning guests. We were provided a lightning connector and HDMI cable so to access our wifi connected devices to view Rugby World Cup highlights on the room TV. ( very grateful for that ).
We received a complimentary bottle of Australian red wine ( as an IHG member ), daily mini bar replenishment, plenty of drinking water, fruit platter etc. And, not to forget the daily wonderful housekeeping ladies, just spick & span! Daily breakfast was plentiful with an option of enclosed air conditioned smaller dining room.
POOl Bar: We must say the service by Layla and MP was outstanding. Very personal, and attentive delivering daily food and cool drinks ( at no cost ) as well as towel arrangements delivered before breakfast.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Oct 26, 2023
Dear Wayne B, Thank you very much for taking the time to share an absolutely fabulous and very detailed review and telling us about your experience at Holiday Inn Resort Phuket. We appreciate your loyalty for choosing to stay with us again and we always look forward to welcoming you back in the resort! We are delighted to hear that you enjoyed your stay with us. Please know that your feedback is extremely valuable to us. This motivates us to continue striving for excellence, and we're committed to maintaining the high standards you've come to expect from us. If you ever have any further feedback, suggestions, or questions, please don't hesitate to reach out. Again, thank you for choosing Holiday Inn. We hope to welcome you back to our resort again in the future. Sincerely, Natalia Zotova / Director of Sales and Marketing
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I stayed in main wing for 2 weeks There was 11 of us. I have stayed at this hotel 8 + times last time before Covid and I stayed in the Buskahorn Wing. The main wing room was ok Cons not enough storage space main pool was like warm bath and had no atmosphere The whole hotel had no atmosphere Food prices were high for room service and snacks around pool Staff not overly friendly
Pros Location Housekeeping clean rooms good and hotel very clean Sam’s Steakhouse I ate at Sam’s a couple of times the food was delicious the service top level and the price was good for the quality meal you are provided with. I wouldn’t stay here again due to the atmosphere of the hotel.
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Date of stay: June 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Jun 22, 2024
Dear salstar, Thank you so much for taking the time to share a very detailed review of our hotel. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Natalia Zotova / Director of Sales and Marketing
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We were able to get a room at short notice at a good rate. Location is great, near the beach and plenty of restaurants nearby but not too close to the noise and nightlife. Staff are friendly and courteous. We did observe mould in shower. Rooms and facilities are getting dated. I did find it odd that you are assigned only one pool to use. They actively patrol and turn away guests who are not “entitled” to use the nicer pool. Why not allow all guests to try all pools? Great kids club included. Did not partake in the breakfast option but heard that was very good. There was some kind of gastro bug going around the hotel during our stay, possibly from the pool water. There could be some better preparations for cleaning and sanitising high touch surfaces like doors and lift buttons to help with this as well as more sanitiser stations on every floor, not just ground floor. Great information about the history of Phuket for anyone interested as well as the Boxing Day Tsunami. The happy hour menu at the pool always seemed to be missing, the staff not bothered to help, despite seeing me wander aimlessly to all the menu stations. Overall a pleasant stay and would return.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip:Join IHG membership for extra benefits.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Jul 22, 2024
Dear -tourist865-, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Natalia Zotova / Director of Sales and Marketing
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After almost 24 hours of travel, it’s a delight to sit in the calm of the Busakorn Wing reception, be greeted and then taken to our room for the next few weeks. We know the quality of the room and its amenities. They are a constant. We know many of the staff who we are happy to see again. It’s a place to unwind and regenerate. Unpacking can wait so we head to the Terrazzo Bar where Tom makes us very fine cocktails as we take in the sights and sounds of Patong. Anuwat is still smiling as he cares for the poolside guests. But we need to slow down. There’s no need to rush. MP will be on top of ensuring everything runs smoothly in the Villa rooms, whilst Layla will be on hand with excellent smoothies and a friendly chat. Let’s not venture too far this evening- maybe something Thai or Italian at the Terrazzo with the smooth sounds of Noel entertaining the diners. By then sleep summons. The room is quiet and comfortable, but we wake early as our body clocks adjust. The delightful team at Charm Thai are ready to show us to a table for an early breakfast and are at hand with iced coffees and mango. Their friendliness is the perfect start to a day and what a spread the chefs prepare for us all. I take a leisurely walk along the beach before enjoying time by and in the pool and so a pattern emerges. We encounter quite a few guests who return regularly, as we do, and they all confidently enjoy the attentive service. Without exception we feel welcomed by staff as they go about their work. You keep the rooms in tip top condition, ensure the pool is clean and safe, maintain the beautiful landscapes and oversee the smooth-running of the place. We feel special. Thank you. It’s a long journey for us and is becoming more tiring as years pass but Holiday Inn Resort Patong will always remain a special place for us.
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Date of stay: December 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Dec 24, 2023
Dear PhilipS508, Thank you for taking the time to share an excellent review and to tell us about your recent experience at Holiday Inn Resort, Phuket. I am happy to learn that your stay with us went well and that you found the location of the resort very convenient and accessible within Patong, appreciated the hospitable and professional services offered by the resort team, and enjoyed the facilities of the resort. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly anytime. Sincerely, Natalia Zotova / Director of Sales and Marketing
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Coming down south from the peace and tranquility of Natai beach, we were not sure what to expect here given the hustle and bustle of Patong. It's our first time staying at Holiday Inn (standard room 607) and have to say we were pleasantly surprised. This is a big hotel establishment and despite a stone's throw away from the main street and beach, it was relatively quiet. Location is great as it is practically at the beginning or end of the main street depending on which side your are coming from. I believe the rooms were recently renovated as it looked relatively new and modern, spacious, clean and neat and good value for what we paid. Bedding was comfortable as we slept well and housekeeping was prompt and meticulous and very generous with our request for bottled water. Toiletries were of good quality that my partner love it so much that after checking with the front desk, she purchased two bottles of the shampoo and conditioner. For us, breakfast at the Seabreeze restaurant is a must try with its delectable and generous selection of Asian and western cuisines. We may have overlooked it as air conditioning seemed to be centrally operated as our room was too cold and we were unable to manage the control resulting in us having to intermittently switching the a/c on and off. Also felt the soundproofing can be improved as at times in the morning, noises can be heard along the corridor and housekeepers going about their work in the adjacent rooms. Having said, these are minor inconveniences. For those looking to party, shop, beach-out and activities in the vicinity, but at the same time not too loud and rowdy, Holiday Inn is a good option. It was a pleasant stay and should we come back to Patong for a HOLIDAY again, the INN will be foremost in our minds.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Aug 15, 2022
Dear jshang, Thank you very much for this very pleasant and detailed review letting us know about your experience of staying with us. I am very pleased to know that you've appreciated a very convenient premium location of the resort accessible to most attractions here in Patong, our breakfast offers, room cleanliness, resort facilities, and services. I took notes of your comments regarding the air-conditioning system in the resort, and I will ensure to inform our engineering department to take a closer look into that. We hope we see you coming back again soon! Sincerely, Natalia Zotova / Director of Sales and Marketing
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After some soul-searching for suitable hotels with great location, we couldn't see anything past our favourite resort hotel in Patong. We have stayed here on a couple of previous occasions over the years. Looked at various websites and found the best price through using the IHG app. We followed the booking request, adding our daughters age of 17, which still showed as a child price. Arriving at the hotel after a long flight from the UK which included a 2hr taxi transfer from the airport ( our journey took us past the EDT festival) we were escorted to a welcoming receptionist, after taking some details and a copy of our passports, she advised us that we were booked in the Busakorn wing. We were walked through the hotel and taken to the Busakorn wing reception. All going well, offered refreshments and then we were told that we had to pay extra for 3 adults in the room? A little shocked, but too tired to challenge or clearly understand why, we paid the additional £200+ and taken to our room. The rest of our stay was pleasant, just a little flat from our check-in experience. The Busakorn wing, is in a beautiful setting, a large pool with swim-up bar. The Breakfast was well stocked, plenty of choice and the staff were helpful. Happy hour is 4-6pm around the pool which made the bar prices very reasonable. Free-wifi around the hotel. Wondering If I had made a mistake in booking, I checked the app again, and it allows a child's age to be upto 17yrs old, so don't understand the extra charge at resort. I have registered a complaint through the IHG group about mis-leading customers with additional costs but haven't heard anyhting yet.
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded 1 week ago
Dear Lozza, Thank you for taking the time to share the review and to tell us about your experience at Holiday Inn Resort, Phuket. Firstly, I am very glad to learn that your stay at the Busakorn Wing with us was comfortable and pleasant, and I hope that you fully enjoyed your time in Phuket. Please allow me to apologize for the confusion with additional charges applied for your daughter accommodation. Based on hotel policy, kids up to 12 years old are entitled for a complimentary accommodation including daily breakfasts. All kids above the age of 12 years old are considered adults and related charges are applied. The information about that does not come as a Total Amount, however stated as additional charges paid at the hotel. We are currently working with the IHG to improve the App experience and ensure there is no miscommunication on this matter. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at anytime. Sincerely, Natalia Zotova Director of Sales and Marketing
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The room is very big and well maintained. I had to thanks to housekeeping and front desk team for their exceptional service. Especially housekeeping team who decorated our room for honeymoon, I can see in every detailed of decoration that they really put their effort on the decoration and I really appreciated so much. I feel bad that upon check out I was in a rush for early flight, so forget to put a tip for them but please let them know that I really appreciate their effort so much. Location is so convenient but a bit noisy from outside and I could hear the fireworks everyday while stay there for 2 nights. Overall I had a good stay and thanks the team for wonderful service.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Mar 4, 2024
Dear Ningchou, Thank you very much for sharing this fabulous review and to let us know your feedback of your recent stay with us. I am thrilled to learn that your accommodation experience with us was very pleasant and very comfortable, that you were greatly impressed with the very detailed and attentive services of our team, and appreciated a very central and convenient location of the resort. Indeed, Patong may get overwhelming at times especially during high and busy season, but this is what we believe is a unique and vibrant vibe which makes travelers come back again and again! And, we hope to see you back, too! Sincerely, Natalia Zotova / Director of Sales and Marketing
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Stayed here for four nights and found it surprisingly calm and relaxing considering its location right in the heart of the bustling Patong beach area. The hotel pool areas were lovely and spacious, the restaurants were high standard and customer service staff were generally professional and friendly. We had a very good breakfast each morning at the Charm Thai restaurant and ate fish at the Terazzo Italian one night which was excellent. We booked a room in the Pool Villa category and were really pleased with the benefits that came with it, namely a free minibar each night and access to the Busakorn adult-only pool which is attended by two lovely staff members MP and Orio who were so passionate about providing the best possible comfort and care for their guests. Thank you both for spoiling us with all those cold towels, canapés and ice creams. You made our stay at the hotel really great.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket, an IHG hotel
Responded Dec 23, 2024
Dear C8935GDalanc, Thank you very much for sharing an excellent review and your feedback of the recent stay with Holiday Inn Resort, Phuket, Patong Beach. I am very pleased to learn that you enjoyed your stay at the Premium Villas of the Busakorn Wing, appreciated the privacy of villa compound, our hospitable and friendly services, found the location very convenient and very accessible right in the heart of Patong. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at anytime. Sincerely, Natalia Zotova / Director of Sales and Marketing
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Hi.
Yes, if you'll accommodate at Busakorn wing, but if you'll decide to stay in main wing, you'll get acsess to main pool only. The nearest bar locate in few steps from it.
There are more places to choose from in the Patong area.
PRICE RANGE
$100 - $306 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn resort phuket hotel patong, holiday inn phuket, holiday inn patong, patong holiday inn
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
398
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOLIDAY INN RESORT PHUKET, AN IHG HOTEL - Updated 2025
Frequently Asked Questions about Holiday Inn Resort Phuket, an IHG hotel
Which popular attractions are close to Holiday Inn Resort Phuket, an IHG hotel?
Nearby attractions include New David Jone Fashion (0.10 miles), Best Tailor Phuket Patong suit shop (0.2 miles), and Cashmere Suit Tailor Phuket (0.08 miles).