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Holiday Inn Resort Phuket

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Traveler (3799)
Room & Suite (1157)
Pool & Beach (732)
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About

#30 of 175 resorts in Phuket
Location
4.7
Cleanliness
4.6
Service
4.6
Value
4.3
Travelers' Choice

Holiday Inn Resort Phuket is an oasis in the heart of Patong, Phuket's most famous beach.

Please keep in mind that the Busakorn Wing has a separate swimming pool for the exclusive use of Busakorn guests if you wish to use this pool, please book one of our Premium rooms.

Phuket reopened and you can now see the beautiful natural surroundings of Phuket. Blue skies, revitalised beaches, clean seas with lots of active marine life, cleaner air and green lush National Parks beckon.

Phuket also has a lot of culture and experiences. There are many beautiful temples to explore, like Wat Chalong. Make a visit to a fresh market, get up close and personal with elephants or just take in the view from above at the famous Big Buddha.

Holiday Inn Resort Phuket is part of the world's most recognised brands, separated into two distinctive wings. The main wing is popular for its kids and family-friendly rooms and facilities.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Boating
Kids stay free
Secured parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Diving
Evening entertainment
Fishing
Walking tours
Babysitting
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Chinese, Thai
Hotel links
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Traveler Insights
This summary was created by AI, based on 143 recent English reviews.
Powered by AI
The Holiday Inn Resort Phuket elicits a broad range of feedback from guests. Many travelers commend its central location, proximity to the beach and other attractions, as well as the well-maintained amenities, including pools, a kids club, and several on-site restaurants. However, opinions vary regarding noise levels and value, with some guests noting construction and pool noise, and others feeling it's overpriced during peak season. Despite some describing the decor as dated, overall, guests praise the cleanliness, spacious rooms, and top-notch service.
Location
Central
Atmosphere
Lively
Rooms
Comfortable
Value
Mixed
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
Location
Central
Travelers unanimously praised the hotel's central location, proximity to the beach, attractions, activities, shopping, restaurants, and nightlife. A few mentioned it was quiet despite being centrally located.
  • TheVetss
    TheVetss
    Jun 2023 65 contributions
    ...I love the location as you can walk along the beach to Bangla Rd and come back along Jungceyon road...
  • cptravelust
    cptravelust
    Apr 2023 1 contribution
    ...Location is very close to the main strip and Patong Beach but at the far end so it felt very quiet and relaxing...
  • Hippo89
    Hippo89
    Apr 2023 1 contribution
    Strategic location close to Patong street, walking distance to shopping, evening activities, local food street and even hard rock cafe just beside...
  • Darren U
    Darren U
    Apr 2023 15 contributions
    ...All in all this was the perfect location and I wouldn't hesitate to stay here again...
  • 591soni
    591soni
    Mar 2023 3 contributions
    ...Perfect location, sumptuous breakfast and quick response to any issue you raise, we believe that's what you need for a perfect holiday...
  • Ana228
    Ana228
    Mar 2023 15 contributions
    Good hotel with great location however make sure you book pool view rooms to be able to use the nicer swimming pool...
  • chinta0721
    chinta0721
    Mar 2023 1 contribution
    ...The location of the property is excellent with Patong beach just across the road and lot of shopping and restaurants all around...
  • flyingdad777
    flyingdad777
    Mar 2023 1 contribution
    Good location, direct acces to the beach, not too far away from all facilities...
  • Discover579471
    Discover579471
    Feb 2023 1 contribution
    The Holiday Inn is in excellent location, situated over the road from the beach and centrally convenient to restaurants, shops, markets and water sports activities...
  • Nic C
    Nic C
    Feb 2023 23 contributions
    I have never been someone who does the same holiday year on year but the staff at this hotel and the location make it hard not to return...
  • Danny C
    Danny C
    Feb 2023 1 contribution
    ...The location is supberb giving you the choice of the beach and the busy stalls/shops and of course Bangla road !...
  • Piret L
    Piret L
    Feb 2023 23 contributions
    The hotel was located in a good location, everything needed was nearby...
  • artofin64
    artofin64
    Jan 2023 2 contributions
    ...The location of the hotel is great, close to everything, but the hotel itself is peaceful...
  • Tin903
    Tin903
    Jan 2023 228 contributions
    ...It did serve the purpose: the large swimming pool, convenient location, breakfast with abundant choices, and excellent customer service...
  • Veltsu_10
    Veltsu_10
    Jan 2023 7 contributions
    ...The location of the hotel is excellent, right next to the beach and Patong city centre...
  • Kiyoshi K
    Kiyoshi K
    Dec 2022 1 contribution
    Good location, well trained, friendly kind staff... Despite good location, 5 minutes walk to beach, 2 minutes to convenience store, it is very quiet at night...
  • hijeongmin
    hijeongmin
    Dec 2022 1 contribution
    Best location if you want to stay in Patong and it takes less than 5mins to go to Patong beach from hotel room...
  • Yogesh J
    Yogesh J
    Dec 2022 7 contributions
    The location of the resort is best part of this property...
  • WSUL
    WSUL
    Dec 2022 87 contributions
    ...Location is amazing, just walk out of the hotel onto the Patong street and beach...
  • mlam18
    mlam18
    Nov 2022 133 contributions
    ...Is location is very close to many attractions...
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Atmosphere
Lively
Travelers commonly describe the hotel's atmosphere as a mixture of enjoyable and needing improvement. The rooms are spacious and well-maintained, with modern amenities. However, some guests found the decor dated and the lighting insufficient. The hotel also offers lively activities and personal touches.
  • Lyn B
    Lyn B
    Sep 2023 1 contribution
    ...Also I would like to thank these people Song, Robert, Gigi, Mario & Fluke...
  • TheVetss
    TheVetss
    Jun 2023 65 contributions
    ...The room is simply luxurious with seperate shower and toilet...
  • Nahoko S
    Nahoko S
    May 2023 1 contribution
    ...Room was maintained really well...
  • sharman b
    sharman b
    Apr 2023 4 contributions
    ...Over all, the decor of the hotel is very dated and needs modernisation...
  • 23827992
    23827992
    Apr 2023 1 contribution
    Very good, the environment is good, clean, convenient, and the service personnel are enthusiastic...
  • Adam M
    Adam M
    Apr 2023 1 contribution
    ...Love their family room as well with lots of toys...
  • mcnam_sa
    mcnam_sa
    Mar 2023 7 contributions
    ...Karen celebrated her birthday whilst we were there and the staff all made an effort to congratulate her, with the Villa staff making the effort to sing, "Happy Birthday" to her...
  • mablansett23
    mablansett23
    Mar 2023 1 contribution
    ...Our room was modern and cleaned every day...
  • paula s
    paula s
    Feb 2023 89 contributions
    ...Fab size room loads of storage great lighting and separate dressing/makeup area...
  • Mohammed
    Mohammed
    Jan 2023 1 contribution
    The rooms are very noisy you can hear the loud noise/music from the street...
  • Discover68413726315
    Discover68413726315
    Jan 2023 1 contribution
    ...The trip was to celebrate my birthday, and the hotel surprised me with a cake, accompanied by a personalised greeting card and candles on the day...
  • gingerdad1
    gingerdad1
    Jan 2023 158 contributions
    ...We stayed in two beautiful rooms (1203 and 1204) spacious, with an excellent shower and dressing area. Useful fridge and seating area with a balcony over looking the small pool...
  • Global-Citizen
    Global-Citizen
    Jan 2023 145 contributions
    ...Generally a pleasant environment and yet close enough to Patong ...
  • Zodiac54
    Zodiac54
    Jan 2023 77 contributions
    ...Nice design, lots of greenery, two big pools plus a smaller one for toddlers, several restaurants and helpful, friendly staff...
  • Leo Lin
    Leo Lin
    Dec 2022 2 contributions
    ...But the lights in room are not bright enough so that everything looks old and out of date...
  • Steve T
    Steve T
    Dec 2022 30 contributions
    ...There should be more music by the pool during the daytime not just happy hour... But really some nice meditation music just to keep things more private and not everyone can hear you whisper by the pool...
  • nkongtakane
    nkongtakane
    Dec 2022 1 contribution
    ...There were dancers, a kids choir and Santa even made an appearance...
  • rc77
    rc77
    Dec 2022 21 contributions
    Very nice family suite and kids loved the beds & the pool & kid club...
  • Matkailija62
    Matkailija62
    Dec 2022 7 contributions
    ...Recently renovated Villa rooms are nice...
  • MissKirstsTravels
    MissKirstsTravels
    Oct 2022 714 contributions
    ...We stayed in the newly refurbished Busakorn wing, with interconnecting rooms for our family...
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Rooms
Comfortable
Travelers generally describe rooms as clean, spacious and comfortable, with some noting they are a bit outdated. Others loved the amenities and pool access provided.
  • Lokamitra
    Lokamitra
    Aug 2023 547 contributions
    ...This situation of the commode being blocked by the fixed handrail is the same in the “Accessible” bathroom of the “Accessible room...
  • Jenny T
    Jenny T
    Jul 2023 21 contributions
    ...We stayed in the Busakorn Villas and I must acknowledge how nice the refurbishment looks with the rooms much lighter and brighter...
  • TheVetss
    TheVetss
    Jun 2023 65 contributions
    ...We booked a pool access room which has the fridge refilled daily complimentary. The room is simply luxurious with seperate shower and toilet...
  • daveV9070CV
    daveV9070CV
    Jun 2023 4 contributions
    Stayed there at the 1 King 1 Bunk Bed Standard Family Room which is located the main wing of the hotel... The in-room dining was great as well and the children enjoyed the food so much...
  • kleindaniel2022
    kleindaniel2022
    Apr 2023 1 contribution
    In a beach town with a reputation of being one big party, this resort has been a clean, quiet and comfortable place to stay...
  • mcnam_sa
    mcnam_sa
    Mar 2023 7 contributions
    ...Rooms were kept very clean and the extra effort such as placing towels on loungers for us and canapes by the pool were a great touch and much appreciated...
  • daynorstorrier
    daynorstorrier
    Mar 2023 1 contribution
    Our room was quite smelly, a bit old, the beds were advertised as double but were more like king single size, it was hard to fit 2 adults and 2 kids in them...
  • Ana228
    Ana228
    Mar 2023 15 contributions
    Good hotel with great location however make sure you book pool view rooms to be able to use the nicer swimming pool. Rooms are ok, a bit outdated...
  • paula s
    paula s
    Feb 2023 89 contributions
    ...Fab size room loads of storage great lighting and separate dressing/makeup area... Only 1 downside our room in shade all day so ask for a sunny side if you want it...
  • Mohammed
    Mohammed
    Jan 2023 1 contribution
    The rooms are very noisy you can hear the loud noise/music from the street...
  • drhookgolf
    drhookgolf
    Jan 2023 14 contributions
    It is a very good hotel in the Centre of Phuket, directly at the Patong Beach... Having a room at Ruamchai Road is very noisy because of the traffic...
  • Robyn Kay
    Robyn Kay
    Jan 2023 5 contributions
    ...The rooms are beautiful and have heaps of storage. There is a QR code that you can scans to order room service or more pillows etc...
  • Tin903
    Tin903
    Jan 2023 228 contributions
    ...As a member of the hotel's membership programme, I also appreciated the free upgrade to a room in their deluxe wing. The room is clean, spacious, nice bathroom amenities as well...
  • Discover68413726315
    Discover68413726315
    Jan 2023 1 contribution
    ...The hotel also provide accommodation options for varying price ranges...
  • El Tai
    El Tai
    Jan 2023 40 contributions
    ...The pool access room is extremely huge having an area of 50sq meters... The pool access rooms feature private, plant filled terraces with two lovely deck bed and two chairs and coffee table...
  • ALYM521
    ALYM521
    Dec 2022 1 contribution
    ...We stayed in the Busakon wing and the person in the room directly opposite us were smoking weed all the time, and our room smells...
  • Antonio G
    Antonio G
    Dec 2022 12 contributions
    ...Some of the rooms still present a bath in the bathroom without walkin shower, I think this should be changed to walkin showers for all rooms...
  • Leo Lin
    Leo Lin
    Dec 2022 2 contributions
    ...But the lights in room are not bright enough so that everything looks old and out of date...
  • ricky918
    ricky918
    Nov 2022 4 contributions
    ...If you are looking for accommodation In Patong look no further than the Holiday Inn Resort Phuket Thanks so much to everyone we had such a good time again we have booked another 15nights in June next year we can’t wait to see you all!...
  • Shona
    Shona
    Oct 2022 4 contributions
    ...They prepared simple food for the period of my sickness to help me and Claudia herself came to check on me in my room each day to ensure I was getting better... Top Service for affordable price (ooh and the rooms are great also with a really comfortable bed)!...
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Value
Mixed
Guests found the hotel value mixed. Some reported that food and services were great value, while others felt the hotel was overpriced, particularly during peak season.
  • Jenny T
    Jenny T
    Jul 2023 21 contributions
    ...We also had a very enjoyable night at the Charm Thai Seafood and Thai buffet which was great value...
  • sharman b
    sharman b
    Apr 2023 4 contributions
    ...During check out I complained and refused to pay service charge, as the service received was very poor. I was told bt the receptionist that it's a mandatory charge and will not be removed... I shower her several web pages which states that the service charge was optional and can not be forced down on paying customers... She keep arguing and refusing to remove it.We were getting late, and had to check out, so could not be bothered arguing any more over 300 Thai bath, so eventually paid...
  • cptravelust
    cptravelust
    Apr 2023 1 contribution
    ...Breakfast buffet selections were abundant and a great value for the price...
  • Lipper97
    Lipper97
    Apr 2023 34 contributions
    ...I stayed for 8 nights and even received a room upgrade to a villa at a very low cost...
  • vishakakamat
    vishakakamat
    Apr 2023 1 contribution
    ...Rooms are quite compact compared to the price. Better options are available around Patong...
  • 643emmab1879
    643emmab1879
    Mar 2023 1 contribution
    ...Just don’t bother eating at charm Thai when it’s hot and humid - fans don’t help and it makes dining in horrible!...
  • mablansett23
    mablansett23
    Mar 2023 1 contribution
    ...The breakfast is a little expensive but the options are all delicious...
  • TRIP_BUDDY
    TRIP_BUDDY
    Mar 2023 95 contributions
    ...Our experience once again was of full satisfaction and value for money...
  • Arita Martins
    Arita Martins
    Jan 2023 58 contributions
    ...Although it is 4 star rating they very expensive. You can do your washing outside for 50 baht a load, whereas the hotel would charge 35 baht for one item... Breakfast was included in our stay, will highly recommend it before taking a city tour which we did!...
  • Robyn Kay
    Robyn Kay
    Jan 2023 5 contributions
    I was hesitant to book here as I thought it might feel cheap and full of children...
  • Discover68413726315
    Discover68413726315
    Jan 2023 1 contribution
    ...The hotel also provide accommodation options for varying price ranges... The drinks in the mini bar were also inclusive in the cost of our stay, another pleasant surprise...
  • Aden B
    Aden B
    Jan 2023 33 contributions
    ...Good happy hour at pool bar... Buffet breakfast good re variety (but costs extra an is pricyish)...
  • Robert H
    Robert H
    Jan 2023 2 contributions
    ...The Charm Thai restaurant impressed with great quality food and good pricing...
  • Nidal T
    Nidal T
    Dec 2022 843 contributions
    ...I paid a lot (used up all my miles and paid extra) however it was not worth it during peak season... If I do plan to visit again it would only be during off season where the prices are more reasonable and the hotel is less crowded...
  • WSUL
    WSUL
    Dec 2022 87 contributions
    ...It was more expensive than usual considering we were there around xmas and NY so understandable but well worth the money...
  • emsc0tts
    emsc0tts
    Dec 2022 1 contribution
    ...Happy hour at the terrazzo bar from 4-6 half price cocktails...
  • rc77
    rc77
    Dec 2022 21 contributions
    ...Nearby spa is convenient and affordable too...
  • mlam18
    mlam18
    Nov 2022 133 contributions
    ...You can easily find good rates for island trips once you walk out of the hotel...
  • MissKirstsTravels
    MissKirstsTravels
    Oct 2022 714 contributions
    ...Happy hour by the pool is great value. Buffet breakfast in the morning is fantastic value and a great variety of items available... The Terazzo restaurant on the beachside is great value & food very nice...
  • Shona
    Shona
    Oct 2022 4 contributions
    ...Top Service for affordable price (ooh and the rooms are great also with a really comfortable bed)!...
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Cleanliness
Immaculate
Feedback highlights the hotel's exceptional cleanliness. Rooms, pools, and facilities are regularly maintained, with daily cleaning, fresh linens, and well-kept grounds.
  • Pookie Moo Moo
    Pookie Moo Moo
    May 2023 4 contributions
    ...Firm and Soft pillows are provided and sheets are washed daily...
  • Jenny K
    Jenny K
    May 2023 101 contributions
    ...Very clean and everything you needed was provided... Pools and surrounding areas were always clean and gardens looked beautiful...
  • Nahoko S
    Nahoko S
    May 2023 1 contribution
    ...Room was maintained really well. This level of cleanliness is much appreciated...
  • kleindaniel2022
    kleindaniel2022
    Apr 2023 1 contribution
    In a beach town with a reputation of being one big party, this resort has been a clean, quiet and comfortable place to stay. (Even during Songkran and the countrywide water fight that ensues...) Very well kept with a friendly and supportive staff...
  • 23827992
    23827992
    Apr 2023 1 contribution
    Very good, the environment is good, clean, convenient, and the service personnel are enthusiastic. It was a great experience。The room is large and clean, with a rich breakfast...
  • mcnam_sa
    mcnam_sa
    Mar 2023 7 contributions
    ...Rooms were kept very clean and the extra effort such as placing towels on loungers for us and canapes by the pool were a great touch and much appreciated...
  • 643emmab1879
    643emmab1879
    Mar 2023 1 contribution
    ...The rooms were lovely and clean and tended to daily, kids club is fab and the restaurant near the pool serves great food and drinks!...
  • Maureenphinn
    Maureenphinn
    Mar 2023 1 contribution
    ...Everything was very clean and well maintained...
  • Notdoneroming
    Notdoneroming
    Mar 2023 76 contributions
    ...The one constant though is the Holiday inn with its high standards and cleanliness...
  • JJ t
    JJ t
    Feb 2023 237 contributions
    ...Room clean and facility good condition...
  • Discover579471
    Discover579471
    Feb 2023 1 contribution
    ...Rooms are very clean and well maintained...
  • katemckinney50
    katemckinney50
    Jan 2023 1 contribution
    ...Pool view room allowed you to walk right out to the pool which was spotless...
  • El Tai
    El Tai
    Jan 2023 40 contributions
    ...Holiday Inn Resort is exceptional clean, staff are extremely friendly, courteous and always smiling and ready to help...
  • luba9003
    luba9003
    Jan 2023 1 contribution
    Clean rooms , new linens,room with a balcony , this is very ... There was always enough of everything and towels for the beach and places for breakfast...
  • apurdy27
    apurdy27
    Dec 2022 1 contribution
    ...The hotel grounds and pools are lovely and the whole resort is very well kept, each day groundsmen and gardner's are working and taking care of it...
  • TamKolev
    TamKolev
    Dec 2022 10 contributions
    ...If offers a large, sparkling pool and additional smaller ones for children...
  • maryannenev
    maryannenev
    Dec 2022 1 contribution
    ...The rooms in the Busakorn wing are lovely, the pool is clean, towels and pool seating are always available...
  • lyzannedsouza13
    lyzannedsouza13
    Dec 2022 3 contributions
    The hotel rooms are clean and maintained really well...
  • ricky918
    ricky918
    Nov 2022 4 contributions
    ...Breakfast is just as good as it has always been, the cleanliness of the rooms, the hotel and facilities are second to none...
  • Shona
    Shona
    Oct 2022 4 contributions
    ...Facilities were all so very clean and the restaurants and breakfast always fantastic...
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Service
Attentive
Travelers frequently praise the hotel's attentive, friendly, and efficient staff. The service quality is viewed as top-notch, with staff providing excellent care, especially for families with children. However, a few travelers noted occasional service issues.
  • Lyn B
    Lyn B
    Sep 2023 1 contribution
    ...What a fabulous hotel, great rooms friendly amazing staff that speak English , great food, great drinks at the pool bar and the other restaurants within the complex. A big shout out to Korn bar tender, thanks for making my day every day , with the laughs and getting me avocados for breakfast and passionfruit so good, and great drinks at the pool bar... Also I would like to thank these people Song, Robert, Gigi, Mario & Fluke... I would recommend this hotel to anyone visiting Patong Phuket, they really know how to look after there guests...
  • Jenny T
    Jenny T
    Jul 2023 21 contributions
    ...Not unexpectedly COVID has meant some changes; the spa is not operating and some familiar faces were no longer there to greet us but the hotel is still lovely and the staff as friendly and helpful as ever. It was wonderful to be greeted by Kanlaya at the front steps after a long trip from the airport in peak traffic... In particular I would like to commend our pool hosts MP and Laila and their team for looking after us so well... Nothing was too much trouble and every afternoon we were treated to smoothies, savoury snacks and ice creams... We ate at Sam's three times and it was excellent every time... Special thanks to Chai, Rattree and the rest of the Sam's crew for giving us three special nights out... Thank you to everyone at the hotel for looking after us so well and we hope to see you all again next year...
  • TheVetss
    TheVetss
    Jun 2023 65 contributions
    This was my 4 visit to Phuket and we stayed at Holiday Inn in October 2022 and booked it again this time with 2 other couples who said it’s the best they have stayed at in Phuket. We booked a pool access room which has the fridge refilled daily complimentary... The room is simply luxurious with seperate shower and toilet... Staff are always very pleasant and helpful... Thank you for another wonderful stay!...
  • Vikuji
    Vikuji
    May 2023 15 contributions
    This is the 2nd time I've stayed there & I must say the experience keeps getting better & better... The staff is courteous and hospitable, special mention of the extraordinary care provide by the lady on the night security detail at the front gate...
  • kitjawat
    kitjawat
    Apr 2023 1 contribution
    My family had a great time at the hotel. Friendliness and attendtiveness of the hotel staffs (especially Anuwat and the kids' club team) is outstanding... My kids love the kids' club and the children's pools very much... Also one of the hotel staff helped me turn sofa in my hotel room into a bed and put it right next to the king bed which is great for my family as me, my wife, and my 2 kids sleep on the same bed... My family joined a super hero walk organised by the kids' club team and my kids loved it very much...
  • Adam M
    Adam M
    Apr 2023 1 contribution
    The best hotel resort in busy Patong area for family travelers with young kids. Definitely will stay in this hotel again next visit Phuket... Special thanks to Kids Club staff ( Ms.Mild, Ms.Pear, Ms. Jiji & Ms.Maya ) who look after my son when play there... They have 5 swimming pools, 2 kids pools, 2 main pools & 1 private for those who stay in Suite... Very recommended for this hotel for family with kids traveler... Thanks again Holiday inn Resort Phuket to make our stay memorable...
  • mcnam_sa
    mcnam_sa
    Mar 2023 7 contributions
    From our initial welcome on arrival, we had a great experience. The staff were amazing, and the service was excellent... Rooms were kept very clean and the extra effort such as placing towels on loungers for us and canapes by the pool were a great touch and much appreciated... Karen celebrated her birthday whilst we were there and the staff all made an effort to congratulate her, with the Villa staff making the effort to sing, "Happy Birthday" to her... All in all, we had a great experience and we cannot speak highly enough of this hotel...
  • Notdoneroming
    Notdoneroming
    Mar 2023 76 contributions
    ...I have to pay particular praise to the staff members working in ‘The Bar’ especially Pu, Laila and Liu. These three ladies are new since our last visit and have picked up the baton perfectly from the previous long serving staff members... They made us welcome every evening going the extra mile to make us feel very special...
  • 591soni
    591soni
    Mar 2023 3 contributions
    ...Perfect location, sumptuous breakfast and quick response to any issue you raise, we believe that's what you need for a perfect holiday. A big thank you to resort staff and management for making our stay memorable one...
  • Nic C
    Nic C
    Feb 2023 23 contributions
    I have never been someone who does the same holiday year on year but the staff at this hotel and the location make it hard not to return... But the prize has to go to the staff through the hotel... They are outstandingly trained and demonstrate beautiful service and a genuine ability to make guests feel special and welcome...
  • Vinod Sahu
    Vinod Sahu
    Feb 2023 7 contributions
    I stayed from Feb 20 to Feb 23 in this resort and really loved the stay. Checkin was super fast and it took just 2 minutes and front desk was very welcoming... I stayed in Busakorn wing and the swimming pool was just awesome...
  • Discover68413726315
    Discover68413726315
    Jan 2023 1 contribution
    ...The staff was friendly, accommodating and helpful at all times. The trip was to celebrate my birthday, and the hotel surprised me with a cake, accompanied by a personalised greeting card and candles on the day... The drinks in the mini bar were also inclusive in the cost of our stay, another pleasant surprise...
  • Global-Citizen
    Global-Citizen
    Jan 2023 145 contributions
    ...This time we noticed the service levels have dropped a bit. The Concierge did not come in time for the bags nor did he help while check out , there was double charge of some miscellaneous expenses and awaiting the refund / reversal ... For Terrazo thé Italian restraunt , it will help if hotel guests are given some preference... Could not even go there as they said they are full ...
  • gingerdad1
    gingerdad1
    Jan 2023 158 contributions
    ...We travelled with out early 20s daughters and had interconnected rooms which was a bonus. Loved everything about this hotel the staff where excellent and nothing was too much trouble... The choice at breakfast fantastic, we used two of the restaurants for dinner and lunch again can not fault the services or quality... Around the pool the staff again couldn’t do more for you we enjoyed several cocktails during happy hour at the swim up bar 4-6 and couple at the main bar happy hour 6-8... We had a really good local guide who we met at the start of the break and did many of the days out and tours... We stayed in two beautiful rooms (1203 and 1204) spacious, with an excellent shower and dressing area... Thank you for making our visit to Thailand so memorable...
  • taiwanjon
    taiwanjon
    Jan 2023 3 contributions
    ...I have been visiting this hotel yearly for over twenty years. Dispite missing the last three years due to Covid, a number of staff recognized me... It is always a good feeling to when you make a good connection with the people taking care of you...
  • El Tai
    El Tai
    Jan 2023 40 contributions
    ...Holiday Inn Resort is exceptional clean, staff are extremely friendly, courteous and always smiling and ready to help... We can walk right into the pool from our own private terrace!... The pool access rooms feature private, plant filled terraces with two lovely deck bed and two chairs and coffee table... After a refreshing swim, the service staff will get us a fresh fruit drinks... We must compliment your pool staff, MP and Laila for their extremely good service and were very attentive to us... The Charm Thai restaurant manager Sompoon and staff are very friendly and service is very efficient...
  • apurdy27
    apurdy27
    Dec 2022 1 contribution
    ...All the staff are clearly well trained, as they are so pleasant and helpful... A few staff need individual recognition firstly to Claudia, who happened to see us at The Terrazzo shortly after I had an accident and helped fix me up... Anuwat has also been outstanding, helping us with the wheelchair and engaging with us regularly... Robert and Charlie, providing ice each day and checking in on me... There have been so many staff asking how I am, when we have been travelling around the hotel, which really makes a difference, not all or many hotels do this as well... We ate at The Charn Thai restaurant for lunch a couple of times, all food and service excellent... The hotel grounds and pools are lovely and the whole resort is very well kept, each day groundsmen and gardner's are working and taking care of it... Thoroughly enjoyable stay and we look forward to returning again...
  • Grzegorz W
    Grzegorz W
    Nov 2022 6 contributions
    ...We don’t have really anything to complain about, we stayed for a week and have to praise the hotel for great elite recognition, nicely appointed rooms and wonderful staff at the bar. Our special shout-out goes to pool bar employees: P, Peach and the very friendly associate Fifa... We would like to really thank them for their humour and kind service as well as polite and interesting small talk they engaged us with... We would also like to point out that the waiters at Terrazzo Restaurant seemed to be a bit rushed and didn’t really pay that much attention to us...
  • ricky918
    ricky918
    Nov 2022 4 contributions
    After having to cancel our trip in 2020 due to covid we had been eagerly waiting to return to the Holiday Inn and what better time to return than our child’s 1st birthday with the whole family!... A lot of the same old faces and a lot of new made this experience one of the best I’ve ever had... On the first day We arrived back from a swim in the pool to a cake and balloons in the room with a card from the holiday inn for my sons birthday... Breakfast is just as good as it has always been, the cleanliness of the rooms, the hotel and facilities are second to none... If there is one thing that stuck out more this visit than any other it is the staff, by the end of our 14night stay it felt like family from breakfast to have a beer at the bar I felt like I was at home...
  • Shona
    Shona
    Oct 2022 4 contributions
    Many times to Phuket for us and also Patong itself... Not only the best location for Patong Beach and all its night and day life, but the best customer service received... Unfortunately I was taken ill with a nasty stomach virus and was very well looked after by Claudia and her team at the hotel... They prepared simple food for the period of my sickness to help me and Claudia herself came to check on me in my room each day to ensure I was getting better... Facilities were all so very clean and the restaurants and breakfast always fantastic... Top Service for affordable price (ooh and the rooms are great also with a really comfortable bed)!...
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Amenities
Comprehensive
Guests generally appreciate the hotel's amenities, highlighting the well-maintained pools, kids club, gym, and the convenience of having several restaurants on-site.
  • kleindaniel2022
    kleindaniel2022
    Apr 2023 1 contribution
    In a beach town with a reputation of being one big party, this resort has been a clean, quiet and comfortable place to stay. (Even during Songkran and the countrywide water fight that ensues...) Very well kept with a friendly and supportive staff... We enjoyed the beach in the morning (A 5-minute walk to the other side of the resort property), napped midday to avoid the heat, and hung out at the pool for happy hour each day... It is easy to walk to everything you could possibly want along the beach road...
  • sharman b
    sharman b
    Apr 2023 4 contributions
    ...(There were showers by the pool, but not shower rooms) Would expect basic facilities from a hotel of this standard...
  • chinta0721
    chinta0721
    Mar 2023 1 contribution
    I visited with my family of 4 and we had a great stay at Holiday Inn Resort Phuket. The property is very good with 2 kids swimming pool and 2 big swimming pool... They have a great breakfast spread especially with a separate spread for kids... They also have a kids play area with toys and activities for kids of various age groups... The location of the property is excellent with Patong beach just across the road and lot of shopping and restaurants all around... Highly recommended if you are travelling to Phuket...
  • mcnam_sa
    mcnam_sa
    Mar 2023 7 contributions
    From our initial welcome on arrival, we had a great experience. The staff were amazing, and the service was excellent... The quality and variety of the food at breakfast was fantastic and Sam's was absolutely top class... Rooms were kept very clean and the extra effort such as placing towels on loungers for us and canapes by the pool were a great touch and much appreciated... All in all, we had a great experience and we cannot speak highly enough of this hotel...
  • Danny C
    Danny C
    Feb 2023 1 contribution
    ...The location is supberb giving you the choice of the beach and the busy stalls/shops and of course Bangla road ! Many restuarants within walking distance too, however if you fancy a calm day you can chill by one of the many pools, we stayed in the pool villas but utilised the main pool also for the swim up bar where you can find Robert mixing up cocktail buckets (a must try)... We going to book this hotel for our next visit and we rarely go back to the same place...
  • Discover68413726315
    Discover68413726315
    Jan 2023 1 contribution
    ...The hotel is in the heart of Patong, with easy access to the beach (across the street). The hotel also provide accommodation options for varying price ranges... The staff was friendly, accommodating and helpful at all times... The trip was to celebrate my birthday, and the hotel surprised me with a cake, accompanied by a personalised greeting card and candles on the day... The drinks in the mini bar were also inclusive in the cost of our stay, another pleasant surprise...
  • Arita Martins
    Arita Martins
    Jan 2023 58 contributions
    ...You can do your washing outside for 50 baht a load, whereas the hotel would charge 35 baht for one item... They had puri and dahl for Indians, labneh and babaghanoush for Arabs and bacon and eggs for English... They even had huge variety of pastries and breads... Breakfast was included in our stay, will highly recommend it before taking a city tour which we did!...
  • gingerdad1
    gingerdad1
    Jan 2023 158 contributions
    Fantastic hotel in the buzz but still very peaceful... We travelled with out early 20s daughters and had interconnected rooms which was a bonus... Loved everything about this hotel the staff where excellent and nothing was too much trouble... The choice at breakfast fantastic, we used two of the restaurants for dinner and lunch again can not fault the services or quality... Around the pool the staff again couldn’t do more for you we enjoyed several cocktails during happy hour at the swim up bar 4-6 and couple at the main bar happy hour 6-8... For a relaxing break this hotel is hard to beat... We stayed in two beautiful rooms (1203 and 1204) spacious, with an excellent shower and dressing area... Useful fridge and seating area with a balcony over looking the small pool... Thank you for making our visit to Thailand so memorable...
  • Zodiac54
    Zodiac54
    Jan 2023 77 contributions
    Great location across the street from Patong beach. Nice design, lots of greenery, two big pools plus a smaller one for toddlers, several restaurants and helpful, friendly staff... A true oasis in busy Patong although lots of families with young kids also bring too much commotion and excitement...
  • Samuel M
    Samuel M
    Dec 2022 95 contributions
    ...It’s my first time staying as the holiday inn resort in Phuket and I chose it for the convenient location- it’s just beside the beach and within reach of various eateries and shops. The rooms are fairly large and spacious... The toilets had a bathtub(it never fails to wow the kids) and the usual amenities provided... Some of the furniture and appliance does look dated though things are fairly well maintained... Another plus point for staying in this property is the availability of a kids club... It’s sort of like a free child minding service that operates in the daytime and you can leave your kids there(if they are 6 and above) and there are various activities to entertain them with staff supervising at all times- my kids enjoyed their visits there... The resort provided a quiet oasis from a beach that is constantly bustling with activity... Highly recommend for families with young children...
  • Tony Murace
    Tony Murace
    Dec 2022 50 contributions
    ...We love staying at Holiday Inn Resorts as the beds are always so comfortable which is import as a hard bed gives us nothing but sleepless nights. The resort is so beautiful, especially in the Busakorn wing where we stayed... The breakfast selection is the largest and best spread we have ever come across... Location is right in the middle of everything in Patong and very close to the beach also...
  • apurdy27
    apurdy27
    Dec 2022 1 contribution
    ...Anuwat has also been outstanding, helping us with the wheelchair and engaging with us regularly. Robert and Charlie, providing ice each day and checking in on me... There have been so many staff asking how I am, when we have been travelling around the hotel, which really makes a difference, not all or many hotels do this as well... We also ate at Sam's Steakhouse twice, lovely ambience, professional service and delicious food... The hotel grounds and pools are lovely and the whole resort is very well kept, each day groundsmen and gardner's are working and taking care of it...
  • Antonio G
    Antonio G
    Dec 2022 12 contributions
    Great hotel in great location. The resort is big, has many dining options and is in front of the beach... Some of the rooms still present a bath in the bathroom without walkin shower, I think this should be changed to walkin showers for all rooms...
  • Edward P
    Edward P
    Dec 2022 22 contributions
    Great location near restaurants and the beach. Great facilities, including nice rooms and nice pools... All you can eat breakfast with extensive options from a range of cuisines...
  • Maggs999
    Maggs999
    Dec 2022 4 contributions
    We were a group of 5 friends and wanted a hotel that was stylish, modern and had all the facilities of comfort. Holiday Inn met our requirements perfectly... It's located in the heart of Patong making it very convenient to move around to sought after places like the beach, Bangla Road and great restaurants...
  • Yogesh J
    Yogesh J
    Dec 2022 7 contributions
    ...Their restaurants are good and people are very kind and nice... I will strongly recommend people to stay here if they want to be close to beach and action area like malls, restaurant and bars...
  • Grzegorz W
    Grzegorz W
    Nov 2022 6 contributions
    We don’t have really anything to complain about, we stayed for a week and have to praise the hotel for great elite recognition, nicely appointed rooms and wonderful staff at the bar... We would like to really thank them for their humour and kind service as well as polite and interesting small talk they engaged us with... Unfortunately, we never managed to get properly soft-boiled eggs, but we did like the nice selection of pastries...
  • MissKirstsTravels
    MissKirstsTravels
    Oct 2022 714 contributions
    ...The staff are so friendly and accomodating & the resort itself is amazing. We stayed in the newly refurbished Busakorn wing, with interconnecting rooms for our family... Conveniently located directly across from Patong beach, and within walking distance of many great shops, massage places, restaurants... We loved that we were only moments away from the resort should we have enough of the bustle outside... The many pool areas and facilities are impeccably maintained... Happy hour by the pool is great value... Buffet breakfast in the morning is fantastic value and a great variety of items available... The Terazzo restaurant on the beachside is great value & food very nice... The activities are great and you couldn’t get better staff... Thank you to Anuwat, Charlie and Pear who went above and beyond to make our kids experience so special...
  • Shona
    Shona
    Oct 2022 4 contributions
    ...Not only the best location for Patong Beach and all its night and day life, but the best customer service received... They prepared simple food for the period of my sickness to help me and Claudia herself came to check on me in my room each day to ensure I was getting better... Facilities were all so very clean and the restaurants and breakfast always fantastic... Top Service for affordable price (ooh and the rooms are great also with a really comfortable bed)!...
  • Mandy Cook
    Mandy Cook
    Sep 2022 127 contributions
    ...The hotel is an open air resort facility in the lobby area BUT all of the facilities are airconditined... There were 3 or 4 pools and facilities have a special program for younger children... The facility is across the street from the beach, which is clean safe and beautidul...
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Gunsiny C wrote a review Dec 6
1 contribution
Room need renovated , we stayed in the main building, Television is not smart TV so not so many channels to watch ,bathtub need to be changed. Fitness is not so big. Kid s club not so many activities for children above 10 years
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 3 days ago
Dear Gunsinyc, Thank you very much for sharing the review and for letting us know your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services and the facilities of the resort. We do hope to have the opportunity to welcome you back in the future so that we can provide a better experience. Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ivan26@ wrote a review Dec 2
Wales, United Kingdom31 contributions
This was our second visit to Holiday Inn Resort Phuket and was once again a very memorable resort experience. My wife and I have just spent 2 nights in the Busakorm wing and we absolutely loved it. Our room a King premium pool view with balcony so spacious, clean and the bed was very comfortable, quality linens and a perfect choice of two pillows one soft, one firm. Great layout for the bathroom the vanity, toilet and shower are all separate. The air conditioning was so good and cooling. Plenty of fluffy towels and nice toiletries by SOAK superfood skincare, so fresh and invigorating. Housekeeping staff did a splendid job of cleaning our room. They were so friendly. A very large and beautiful tropical inspired pool with a swim up bar. Pool bar had delicious cocktails loved the banana cocktail 'la bamba' and the bartenders are terrific. So tranquil lounging around the spectacular swimming pool surrounded by all the beautiful trees, plants and flowers an oasis in the middle of the craziness of Patong. Fantastic breakfast spread at Charm Thai restaurant excellent taste, variety and presentation. Great service with good coffee. Service was outstanding throughout the resort we experienced excellent warm Thai hospitality from the front desk to housekeeping and all other employees were amazing. They were all extremely friendly and professional, every staff member was smiling and helpful. The location is great, walking distance to everything. Holiday Inn Resort Phuket is a wonderful hotel we had an awesome time. We will be back next year. Thanks.
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Date of stay: November 2023Trip type: Traveled as a couple
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 6 days ago
Dear Jay L, Thank you very much for sharing a highly-rated review and excellent, and very detailed comments about your recent stay. I am absolutely delighted to learn that your stay with us was very pleasant and comfortable and that you enjoyed and appreciated the hospitable and professional services and facilities of the resort, enjoyed our Premium rooms of the Busakorn Wing, our in-room amenities, and dining options of our restaurants. Please know that your feedback is very important to us, and we value your opinions and comments. We use them to ensure that our guests fully enjoy their stay with us and to improve your services. We look forward to seeing you coming back staying with us again, hopefully! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sach wrote a review Nov 2023
Dubai, United Arab Emirates60 contributions
What a wonderful stay with our toddlers! The family room with pirate theme is simply fabulous, spending time inside the room was a delight for them. There were so many soft toys, puzzles and other games in their own "treasure box". Our kids fell in love with the teddies and wouldn't sleep without them. The dedicated pool areas for kids, the kids club and the overall welcoming staff was a pleasure. When looking for a family holiday in Patong, I will come back here without a doubt.
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Date of stay: November 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 1 week ago
Dear ideacatalyst, Thank you very much for sharing this wonderful review and for giving us the highest rating of 5*. We are very happy and delighted that the entire family including the little ones enjoyed this stay with us and appreciated our kid's themed Family rooms and the kids' facilities of the resort. we definitely look forward to seeing you coming to Phuket and hopefully staying with us again! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kelly C wrote a review Nov 2023
Marcoola, Australia69 contributions
This was our fourth visit to the Holiday Inn at Patong and our second in The Busakorn. This time we stayed in the adults only section and we appreciated the complimentary snacks served around Happy Hour. The staff, the resort, and the Busakorn were as wonderful as always. We always love returning to the quiet haven of the Busakorn after the rather hectic and chaotic feel of Patong. Our only disappointment was the restaurant, Charm Thai. It has always been our favourite restaurant in Patong but this time the menu had changed (more Westernised) , the pool lights weren’t working and the whole experience just wasn’t the same. Maybe it was a case of high expectations and a fading memory.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 1 week ago
Dear 526kellyc, Thank you very much for taking the time to share a very good review and for letting us know your feedback on a recent stay with us. We really appreciate your loyalty and we thank you for coming back to stay with us again, for the fourth time. I am very pleased to learn that you enjoyed your stay in the Premium Adults Only Villas of the Busakorn Wing and found it satisfactory. I took notes of your comments regarding the Charm Thai Restaurant, I have shared them with our chefs and the food and beverage team, so they can access and evaluate them. Thank you very much once again and we look forward to welcoming you back again! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nesslovesphuket wrote a review Nov 2023
Melbourne, Australia2 contributions
HOLIDAY INN PHUKET AMAZING. We only got to stay the last 3 nights of our phuket trip as I family 17th-19th November 2023. Where was so impressed that we wish we spent a whole two weeks there the resort is absolutely spotless, the staff are lovely and helpful. Breakfast was the best, had everything you would love and hope for. Kids pools were great and the kids club 👌 . We will definitely be back. Thank u holiday inn for great short stay. X
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Date of stay: October 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 1 week ago
Dear W1737EAvanessah, Thank you so much for sharing this absolutely excellent review and for letting us know that you enjoyed your stay. I am very delighted to learn that you appreciated the facilities and the services of the resort, and enjoyed our breakfast dishes and kids' facilities. Please come back one day and we hope you will stay longer this time! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Guide38251611758 wrote a review Nov 2023
2 contributions
Wonderful hotel, friendly staff, well maintained. We always come back to this wonderful resort. Breakfast superb, bussacorn pool devine. The only negative is that the pool bar hs become very subdued during happy hour, n nice music till 6.30. It should be adult hour. .
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Date of stay: December 2022Trip type: Traveled as a couple
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 2 weeks ago
Dear Guide38251611758, Thank you very much for sharing a 5*-rating review and for letting us know how your recent stay was. I am very glad that you enjoyed the resort, and appreciated the breakfast selections, and the facilities of the Busakorn Wing. I took notes regarding your recommendation about the happy hours timing at the pool, and it will be discussed among the rest of the team. We hope you will be visiting us again! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mohammad saud wrote a review Nov 2023
Saudi Arabia3 contributions
It was a great experience I never had this best hospitality ever this hotel was my favorite in Pataong everything is near especially for Arabic people all halal food near and patong beach the room they gave me for pool view room this amazing hotel I cannot be more thankful Especially For Twan and he speak good Arabic very good Also Bee Phi Moo Those were awesome and helpful Highly recommended hotel Peace 😍🇸🇦✈️
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Date of stay: November 2023Trip type: Traveled solo
Room Tip: Enjoy every minute in the hotel
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 2 weeks ago
Dear Mohammad, thank you so much for sharing an excellent review and for letting us know that you enjoyed your stay with us, and found it pleasant and comfortable. I am very happy that you appreciated the central location of the resort and its proximity to anything within Patong area, paid attention and remembered all the names of the resort team me who assisted you during your stay. Thank you so much for your feedback, and we hope yo had a lovely time and great holidays here in Phuket and will be back again! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgia M wrote a review Nov 2023
Milperra, Australia3 contributions
+1
1st time in Thailand and will definitely be returning! The staff were so friendly and caring, alway looking after our well being and greeting us with a smile. This resort has everything you wish for and more……central to everything, comfort, class and most important it was a homely environment.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Make sure you rebook!
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 3 weeks ago
Dear Georgia M, Thank you for taking the time to share an excellent review and to tell us about your recent experience at Holiday Inn Resort, Phuket. I am happy to learn that your stay with us went well and that you found the location of the resort very convenient and accessible within Patong, appreciated the hospitable and professional services offered by the resort team, and enjoyed the facilities of the resort. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly anytime. Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nicholas S wrote a review Nov 2023
New York City, New York11 contributions
We had a great experience at the Holiday Inn Resort in Patong. We stayed in the Busakorn Wing, which has access to a more private pool with a swim up bar. Staff was very friendly, especially the front desk staff for escorting us to the Busakorn check in after being upgraded due to IHG rewards status. Breakfast was delicious, room was updated and clean, and all staff were very friendly and always went out of their way to say hello no matter their role. Hotel is across street from Patong beach and near all the good nightlife in Patong with many food options nearby. Will definitely be staying here again the next time I am in Phuket.
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Date of stay: November 2023Trip type: Traveled with friends
Room Tip: If you want access to a more private pool with a swim up bar, you need to be in the Busakorn Wing...
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 3 weeks ago
Dear Nicholas S, Thank you very much for sharing a great 5*-rated review and wonderful comments. I am delighted that your accommodation experience in the premium room of the Busakorn Wing was very comfortable and enjoyable, and that you appreciated our friendly and professional services offered by the team of the resort, and found the resort location convenient and accessible to anywhere in Patong. Your review and comments will certainly be shared among the rest of the management team. We always look forward to seeing you coming back to the resort! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Elizabeth H wrote a review Nov 2023
Melbourne, Australia168 contributions
We found the hotel and staff to be excellent. Room was great, just a standard room. The staff couldn’t do enough for us. The buffet breakfast is the best we have had in Patong. Going back in March. The pool area is lovely and right near the bar which backs onto the beach road. A big shout out to Aye on reception who went above and beyond.
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Natalia Zotova, Owner at Holiday Inn Resort Phuket
Responded 3 weeks ago
Dear anneh860, Thank you so much for taking the time to share this fabulous review and great comments. I am very happy to learn that you found the resort to be excellent and appreciated the accommodation, hospitality of the team, the variety and quality of the breakfast, and the facilities of the resort. I hope that you made plenty of beautiful memories of Phuket, and we always look forward to welcoming you back to the island soon! Sincerely, Natalia Zotova / Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$123 - $168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn resort phuket hotel patong, holiday inn phuket, holiday inn patong, patong holiday inn
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
398
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HOLIDAY INN RESORT PHUKET $100 ($̶4̶7̶4̶) - Updated 2023 Prices & Reviews - Patong, Thailand

Frequently Asked Questions about Holiday Inn Resort Phuket
Which popular attractions are close to Holiday Inn Resort Phuket?
Nearby attractions include David Jone Fashion (0.06 miles), Best Tailor Phuket Patong (0.2 miles), and RK Fashions and Tailors (0.2 miles).
What are some of the property amenities at Holiday Inn Resort Phuket?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Holiday Inn Resort Phuket?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Resort Phuket?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Holiday Inn Resort Phuket?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Holiday Inn Resort Phuket?
Conveniently located restaurants include Big Boys' Burger Club - Patong Beach, Hern Coffee And Bistro, and Coco Copper Bistro and Beachbar.
Are there opportunities to exercise at Holiday Inn Resort Phuket?
Yes, guests have access to a pool and a fitness center during their stay.
Does Holiday Inn Resort Phuket have airport transportation?
Yes, Holiday Inn Resort Phuket offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Phuket?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Resort Phuket offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Resort Phuket?
The staff speaks multiple languages, including English, Chinese, and Thai.