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Andaman Embrace Patong

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Andaman Embrace Patong
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491 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Wettingen, Switzerland
Reviewed 6 days ago NEW

We had a suite on the top floor with a nice outside patio giving us partial beach view. Sunsets are incredible from up there. Not many places have this in Patong. Rooms are spacious and clean and include a small kitchenette. Nice pool area with a pool bar. Breakfast buffet is pretty good for Asian standards. Walking distance to the...

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Helpful?
Thank GunterWorst
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We all would like to express our sincere thanks for your recent stay with us. Your impressive reviews have brought a cheerful support for us to pursue growth opportunity and to meet more customer satisfaction. Thanks again and we look forward to welcoming you back Andaman Embrace in the future.

Melbourne, Australia
Reviewed 1 week ago

From the time that my wife and I arrived at this hotel,(which was 11.30 PM at night) we couldn't have been happier. The staff were friendly, courteous and looked after our every need. They were brilliant. The hotel itself is located less than one block from the beautiful Patong beach and is far enough away from the main party areas...

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Helpful?
Thank doddyboy
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. Your message will certainly be passed on to our staff in order to continue our great customer service. We would definitely try our best to continue good standard to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming...

Perth, Australia
Reviewed 1 week ago via mobile

Unfortunately when we arrived our room furniture was covered in stains, dead fly on the floor, glass door dirty, no cot for our baby which was requested. Ask to move rooms told nothing else available. Cot came up was broken. Do not organise any transport via hotel will be triple the price! Wifi not great! Breakfast was amazing. Pool was...

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Helpful?
Thank Donmal
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We are very sorry for disappointing you during you stay. It's useful and informative for us to continue our good service as well as to review what shall we done. Our hotel is always eager to welcome any comment in order to meet more customer satisfaction. Thank you for your comment and we hope to have a chance to welcome...

Sydney, Australia
Reviewed 1 week ago

It wasn't expensive so was ok for what we paid for. The staff were please t but seemed uninterested half the time (excludes bar staff). The hotel is nothing like its website portrays, though most hotels aren't this place missed the mark with the room quality and with the access to consumer reviews it's not something they will get away...

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Helpful?
Thank Sydney_Rob81
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope to have a change to...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

Firstly, this is the first time I have stayed in large, family style budget accommodation. Firstly, the room. Clean, older style, tiles coming off floor, aircon efficient but wet floor every morning, giant bath/shower bordering on dangerous particularly for older guests, shower...hopeless...freezing then instantly boiling! Grounds and pool are excellent. Service adequate but usual language difficulties. Breakfast was included in...

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Helpful?
1Thank Smudgearama
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you very much for your valued review and thank you for your recently stay with us. As we are friendly to everyone. We firmly believe that other hotels are doing the same thing. On the other hand, the market situation gets changing and more Chiness people are traveling to Thailand and Phuket. Thank you again and look forward to...

Bega, Australia
Reviewed 2 weeks ago via mobile

A good resort in a great location only downside of the location is Hatpatong Rd which is a bit noisy at night. Overall hotel needs a bit of TLC. Beds are very hard. The staff are very helpful and friendly, Fun at reception and Thorn in the bar where great. We where in the embrace suit which had mold in...

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Helpful?
Thank scott w
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall we done. Our hotel is always eager to welcome any comment in order to meet more customer satisfaction. Thank you for your comment and we hope to have a...

London
Reviewed 3 weeks ago via mobile

They had a pool party (with no party-goers) at 4pm while I was swimming with my baby. It was really quiet and relaxing and they made it so, so loud. It was literally deafening. I asked them to turn it down and they basically refused. There were basically people sitting reading and relaxing and NO-ONE was dancing, joining in or...

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Helpful?
Thank claireclaire2906
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

We are very sorry for disappionting you at the pool. We set up the pool party for our hotel guests and we had announce before. The party start at 16.00 hrs. so we have to prepare everything including sound system and we do activities to make guests happy during stay in our hotel and we have pool party once a...

Vancouver, Canada
Reviewed 3 weeks ago via mobile

This hotel is good for price and location but is definitely not a 5 star. The rooms were outdated, Wi-Fi wasn't the best. All and all the price and location make it worth staying but if your expecting 5 star status this isn't it.

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Helpful?
Thank nammer11
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Thank you for your recent stay and thank you for your valued reviews. It's useful and informative for us to continue our good service as well as to review what shall be done. Our hotel is always eager to welcome any comments in order to meet more customer satisfaction. Thank you again and we hope to have a change to...

Bali, Indonesia
Reviewed March 20, 2017

"I want my money back!" is the first line of a song from Meat Loaf. Not one second did I think about this song, this line of the song or the message this implies. I felt I needed a real good holiday. Andaman Embrace Patong came to my mind again. So I finally decided to book there, fulfilling my dream....

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Helpful?
1Thank Navigatio_23
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

Your impressive reviews were very grateful and thankful. Your massage will certainly be passed on to our staff and we would definitely try our best to continue good service and standard in order to meet more guest satisfaction and requirement. Thanks again for loving our great location and all other hotel facilities. We look forward to welcoming you back here...

Brisbane, Australia
Reviewed March 19, 2017 via mobile

Resort is best for location and nice modern rooms. Hotel is equivalent to the price you pay, good enough. Only thing I was a bit disappointed in was the breakfast. Breakfast was more catered to Chinese customers, which I think is main customers that stay here. Felt like some basic western breakfast items were not at breakfast. There was no...

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Helpful?
Thank zaralc2016
NoppanS, General Manager at Andaman Embrace Patong, responded to this review

It was our great pleasure serving you as your home-away-from-home. Your valued review was also grateful and we will take it as our sincere commitment to continue good service and cordial hospitality. We are very sorry that you don't happy with some items in our buffet breakfast and we'ld like to inform that you can order more from our buffet...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Ideally located just a few minutes' stroll from the famous white sandy Patong beach, Andaman Embrace Resort & Spa reflects Phuket's very own Sino-Portuguese contemporary charm with 222 stylish guestrooms including the thatched roof bungalows in a lush peaceful ambiance yet convenient walking distance to shopping and entertainment areas. A stunning pool with a swim-up bar and the in-house Spa & Massage are an indulgence in pure leisure - a perfect place to relax and unwind. ... more   less 

Additional Information about Andaman Embrace Patong

Address: 2 Had Patong Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly Club Andaman Beach Resort)
Location: Thailand > Phuket > Kathu > Patong
Price Range: $59 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Andaman Embrace Patong 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
Andaman Embrace Hotel Patong
Andaman Embrace Resort And Spa
Hotel Andaman Beach
Resort Andaman Beach
Club Andaman Beach Resort
Andaman Embrace Patong Phuket
Hotel Style:
#26 Top resorts Hotel in Patong
#33 On the Beach Hotel in Patong
#46 Spa Hotel in Patong
#50 Luxury Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from Andaman Embrace Patong staff and other travelers.
28 questions
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Questions? Get answers from Andaman Embrace Patong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Only the rooms on the higher floors have beach view.”
GunterWorst, 6 days ago | Read review
“Good for singles or couples.”
Sydney_Rob81, 1 week ago | Read review
“Junior suite! 110 m2 are irreplaceable!)))”
AlexeyG797, Mar 3, 2017 | Read review
“Great area, but near to bars etc. Beach 5 min. walk. Come and enjoy.”
leonardusd2017, Mar 1, 2017 | Read review
“Rooms on the south side are quieter.”
g_bork762, Feb 22, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question