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Impiana Resort Patong Phuket

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#16 of 307 Hotels in Patong
Certificate of Excellence
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Impiana Resort Patong Phuket
Impiana Resort Patong Phuket
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807 Reviews from our TripAdvisor Community

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Showing 588: English reviews
Manama, Bahrain
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Very nice resort in a very quiet place little far from the crowded area. Everything is nice except the breakfast which needs to be more improved and needs to be more clean from the insects around the breakdast table.

Review collected in partnership with this hotel

Helpful?
Thank queenstar30
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Queenstar, Thank you for your input and your suggestion. We're happy to read you felt our resort was nice and we'll work on improving the breakfast offerings and cleaning. Should you come back to phuket, please do stay with us again. Yours, Doeke Bonga General Manager More 

Amman, Jordan
1 review
2 of 5 stars Reviewed 4 days ago NEW

I don't recommend since no cooperation with them. Hopefully they improve it the next time. I will not be their guest next time. I hope they act proactive. However its location is very good. also bring mosqito killer since the exiting one is not adequate

Review collected in partnership with this hotel

Helpful?
Thank luai2222
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Luai, Thank you for your feedback. While we're happy you enjoyed the location, we're a bit unclear on what you mean by 'no cooperation with them', but as you mention you don't intend to return, we can only assume something more than just mosquito bites happened to you during your stay. Assuming it was something we did that can... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

This is our 4th time back to the impiana, staying in a garden room, the room is comfortable and clean thanks to the beautiful maids here and are very trustworthy, check in and out was trouble free thanks to Maureen, Bee and Mint. Breakfast was amazing thanks to Tony, Tan and all the staff, they make you feel at home... More 

Helpful?
Thank debbiedeepcreek
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Debbie and Geoff, Thank you for choosing to return to your home away from home for the 4th time and on behalf of all of us, especially all the people you mentioned, we're really happy you enjoyed your stay with us. It's delightful to see how many people you know by name and and that you feel at home... More 

Munich, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in April 2016 and I find this place brilliant! Location is just perfect: Hotel garden and pool faces the Patong beach while the Hotel lobby is on the beach road, within the walking distance (5-10 min) to shops and night life. The Patong is abundant with nightlife! The most popular spots are around Bangla road which is... More 

Helpful?
Thank wakerider2016
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear wakerider, Thank you very much for your positive review and for staying with us in April during Songkran. The team and I are happy to read you enjoyed your stay with us as your base for Phuket Wake Park. Your recommendation is much appreciated and we hope to have an opportunity to welcome you back again one day. Yours,... More 

Tehran, Iran
1 review
4 of 5 stars Reviewed 1 week ago

this thrid time i come to impiana i thing this resort is good offer for holiday in phuket and have very kind staff and very good view and good location near the shopping center and bangla road and also have good food.

Review collected in partnership with this hotel

Helpful?
Thank aref_raziee
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Daer Aref, Many thanks for returning yet again. We appreciate your positive comments and hope we'll be able to welcome you for your 4th stay in the not-too-distant future. Yours, Doeke Bonga General Manager More 

2 reviews
2 of 5 stars Reviewed 1 week ago

I stayed at the Impiana for 3 nights in September, 2016. Please don't be fooled by the pictures on their website or by their sleek entrance, if you've ever passed by the hotel. This is a terrible hotel -- not even close to 4 stars. The rooms are gloomy and musty and smell of stale cigarette smoke. All of their... More 

Helpful?
Thank robm_bkk
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Robm, Thank you for your constructive review. While I'm happy to read you enjoyed the location & food, we regret that sometimes guests ignore our request to smoke on the balcony only and while we actively try to keep the rooms fresh, we will improve on this. We'll review our towel cleanliness with our linen supplier for immediate improvement... More 

Brisbane Region, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Wasn't overall happy with the rooms ! Very out of date and old for price paid ? And not overly clean ? Breakfast wasn't like it use to be ? Price was crazy for value so much more value and quality at the kee resort

Review collected in partnership with this hotel

Helpful?
Thank 167ginap
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear Ginap, Your comments are noted with thanks and we regret we didn't meet your expectations on this occasion. Yours, Doeke Bonga General Manager More 

New York City, New York
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

During my stay in Impiana, I felt mislead by the pictures online. However, if you are only expecting a convenient location to enjoy the nightlife of Patong then it's ok. Pros: -Location (aka nightlife and bar area) -Plenty of food options and shopping near the area -On the stripe of the beach -Manager and receptionist was nice and friendly to... More 

Helpful?
Thank CoffeeLover_99
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear CoffeeLover, Thank you for your constructive feedback. We're sorry to read about your experience in our resort and will work on improving on the issues you mentioned by adding a deep cleaning schedule as well as a review with our laundry company, among other measures. We appreciate the opportunity to improve and again apologize for the inconveniences. Yours, Doeke... More 

Hobart, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

nice food.service 75%good.day car 4 hire-unroadworthy,Bathroom -manky,unhigenic ,leaky overhead shower rose,floods floor,decrepid.Yuck.Day excursions well organised and executed on arrival ineeded beer(could not help me),12 midnight,pointed me to a seven eleven 300m down street..Power adaptors supplied-no they arenot.spent an hour shopping 4 one(7/11).Leave in morning Phew

Helpful?
1 Thank sdunne47
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear sdunne, Thank you for succinct review. Sorry for your car. Bathroom: will fix & apologies. Day excursions: good to hear. Beer @ midnight: restaurants closed, but have in minibars or 7-Eleven. Power adapters supplied by housekeeping on request: sorry if you didn't get & wasted your time. Wish u good journey. Please reach out to me directly if you... More 

Suisun City, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We spent the last part of our Honeymoon in Phuket and chose to stay at the Impiana resort. The entire staff made us feel at home! From the front desk (Sukchai), to the restaurant staff, even the sous chef who helped teach us the culinary techniques of their kitchen. Their breakfast buffet was perfect. We never got tired of it... More 

Helpful?
1 Thank cbalingit68
Doeke B, General Manager at Impiana Resort Patong Phuket, responded to this review

Dear cbalingit68, Thank you very much for blessing us with your visit. We're thrilled that you chose to spend the last few day of your honeymoon with us and are grateful for your warm recommendation. Your kind words to Sakchai, Mart (your cooking instructor) and the restaurant staff are much appreciated. We're happy you enjoyed breakfast, the central location, your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
One of only 3 hotels really on the beach, the Impiana Resort Patong is a boutique resort catering to your every whim and fancy. Rooms and suites offer a tranquil ambiance inspired by local architecture; The beachfront pool is the closest pool to the beach at only 3 m distance. With friendly, proactive and professional staff we are eager to make you feel at home. 4 restaurants and bars and Swasana Spa are open daily to in-house and outside guests. We look forward to welcoming you. ... more   less 

Additional Information about Impiana Resort Patong Phuket

Address: 41 Taweewongse Road | Patong Beach, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $119 - $371 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Impiana Resort Patong Phuket 4*
Number of rooms: 68
Reservation Options:
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Also Known As:
Impiana Resort Patong Phuket Hotel Patong
Impiana Phuket Cabana Patong
Hotel Style:
#10 On the Beach Hotel in Patong
#11 Spa Hotel in Patong
#13 Luxury Hotel in Patong
#32 Romantic Hotel in Patong
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