We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Diamond Cliff Resort and Spa

Save
Share
284 Prabaramee Road Patong Beach, Patong, Kathu, Phuket 83150 Thailand
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Lock in the lowest price from these sites
Expedia.com$71
Hotels.com$71
Priceline$50
Travelocity$71
Trip.com$65
CheapTickets$71
View all 12 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (2060)
Room & Suite (576)
Pool & Beach (333)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Read more
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 449 hotels in Patong
Location
Cleanliness
Service
Value
Travelers' Choice
Diamond Cliff Resort & Spa is located on the hillside of North Patong. Only few minutes away from the Patong downtown where you can enjoy night life and shopping. We have a plenty of great choice of restaurants and bars within the hotel grounds, really impressive and well designed pool areas over looking the sparkling blue sea of Andaman. All rooms type are fabulous including our Pool Villas, all well appointed and furnished in gorgeous typically Modern-Thai furnishings.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Swimup bar
Poolside bar
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
24-hour security
Concierge
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Bay View
Languages Spoken
Thai

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
29Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
1632Reviews156Q+A100Room tips
Traveler rating
  • 837
  • 488
  • 189
  • 66
  • 52
Time of year
Traveler type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Jobi_Jnn wrote a review Oct 6
Worldwide1 contribution
First time in Thailand by Phuket Sandbox and I really loved it. I stayed here for 10 days and it was such an amazing experience, my room was huge and clean, breakfast had a lot of choices. The facilities in the resort were well maintained. The staff were amazing, friendly and helpful. Special thanks to Rita (Front Office Manager) was very helpful and kind. Hopefully Covid will over soon and i will be back with my family.
Read more
Date of stay: September 2021Trip type: Traveled with friends
Helpful
Share
Response from Thipwimon Chatchavansilachai DMC - Hotel Manager, Other at Diamond Cliff Resort and Spa
Responded 1 week ago
Dear Jobbri_JJ, Thank you for having chosen to stay at Diamond Cliff Resort & Spa. Very much appreciate your review and thank you for sharing your great stay you had with us during the "Sandbox" Phuket opening. I will share your words of compliments with our team member especially Ms. Rita (FOM) and all of us look forward to welcoming you back with your family in the future. Sincerely, Thipwimon Chatchavansilachai
Read more
Indu R wrote a review Oct 5
Putrajaya, Malaysia23 contributions8 helpful votes
We had the pleasure to stay here for four weeks starting Sept. 7, Originally we booked for two weeks and another hotel for two weeks. After about one week of stay here we canceled the other hotel and extended our stay here to four weeks in total. Two main reasons. 1. The restaurant staff has excellent customer service attitude and willing to assist in all manners possible. We are vegetarians. Once the staff learned about it, everyday they will ask us what we wanted and prepare a vegetarian hot dish for us. There was plenty of other foods we could eat, but this special touch was unexpected even in a five star hotel. We like very hot coffee; we got it without asking. The German chef was wonderful too; so was the egg station personnel and all the service staff. 2. Diamond Spa. We were fortunate to get two wonderful masseuses, named Kae Thanaporn and Mo Patchara , working under the supervision of Ann. These two provided excellent services to us during our stay. We must have had about 18-19 massages each!! Wonderful experiences. There are many five star hotels in Phuket; it is the people working there that makes the difference Ask for them by name!!
Read more
Date of stay: September 2021
Helpful
Share
Response from Thipwimon Chatchavansilachai DMC - Hotel Manager, Other at Diamond Cliff Resort and Spa
Responded 1 week ago
Dear 050549blue, Thank you for having chosen to stay at Diamond Cliff Resort & Spa. It was our pleasure having you with us. We appreciate your feedback and we are glad that our team has been able to rectify your feelings excellently. I will pass on your appreciation to Khun Chaiwat (restaurant attendant), Egg station lady, Khun Mario (Exec. Chef), Khun Ann Spa Manager and her therapist members. We look forward to have you with us soon again on your next visit to enjoy the quietness of our resort with amazing views over the Andaman Sea. Sincerely, Thipwimon Chatchavansilachai
Read more
TaLaL wrote a review Oct 5
Kuwait City, Kuwait1 contribution
+1
i really love it Nice place to stay clear air to relaxing clean and clear Resort all is nice and the staff was so friendly and Specially Front Office Manager Ms. Rita She was so so friendly she make me like i am Home Thanks for everyone there and Thanks Ms #Rita 🤟🤟🤟🙏🙏🙏
Read more
Date of stay: August 2021Trip type: Traveled solo
Helpful
Share
Response from Thipwimon Chatchavansilachai DMC - Hotel Manager, Other at Diamond Cliff Resort and Spa
Responded 1 week ago
Dear TaLaL4k, Thank you for having chosen to stay at Diamond Cliff Resort & Spa. Delighted to read my team enabled a great stay for you and created memorable moments. Thank you for highlighting the great service received from our team members and I will be happy to share your review with our team. We look forward to have you with us again and if we can be of any assistance for your next stay contact us directly! Sincerely, Thipwimon Chatchavansilachai
Read more
Gerry Hertzberg wrote a review Oct 5
9 contributions3 helpful votes
I could have given this resort a 4 or 5, but sadly I can’t because of service and management that pretty much ruined my one day stay in their luxury villa. The aggravating problems started from the minute I arrived until I checked out the next day . Under the promotion I used, a 2 hour early check in was offered and a 2 hour late check out. I have 3 emails to hotel reservations to confirm this before I came . When I arrived one hour before normal check in the reception said no - wait one hour until normal check in time, . I explained the promotion and offered the emails, They would not relent saying it did not matter what their Reservation's department wrote - and they were not polite staff. After several minutes of back and forth, and my demand to speak to management, they finally relented ( keep in mind the hotel was hardly occupied.).. The the Air Con did not work in the main room of this luxury villa. After many calls and an hour wait the engineer arrived and said it was ok - wait 10 minutes. Two hours later it still did not work. More calls and more waiting until they finally repaired it, As a luxury villa it had a private pool and sauna I could not get to work. Staff at reception said just push the jacuzzi button - I did. it never got hot. Engineer later after the lengthy wait said the jacuzzi does not get hot - a cold jacuzzi. Two different times trying to get sauna to work - no success. Front office staff could not get it to work. So it took waiting for the engineer again. There were no instructions in the villa saying anything about the sauna or jacuzzi , and reception could offer no correct information. Other calls to reception about the mini-bar and promised call backs that did not come. After many unsuccessful attempts to contact management during this stay, they finally answered after dozens of emails just as I was packing to leave. They offered a free massage and hotel credits , but told them I was leaving and my mood was destroyed that I did not want to stay . I asked for a voucher and they agreed but only valid until the end of the next month. I plead for longer saying I could not use it in this time frame, and over and over they said NO! NO NO. THIS IS ALL NOT WHATI I WOULD EXPECT OR ACCEPT FROM A 5 STAR RESORT. My attempt to enjoy a relaxing stay turned into a nightmare that continued even after I left, My rating has sunk to a big zero,
Read more
Date of stay: October 2021
Value
Location
Service
Helpful
Share
Response from Thipwimon Chatchavansilachai, General Manager at Diamond Cliff Resort and Spa
Responded 2 weeks ago
Dear Khun Gerryhertzberg, Thank you for having chosen to stay at Diamond Cliff Resort & Spa and apologies if this stay did not went as smooth as your expectations. Our team is always focused to deliver above the guests expectations and we are very disappointed, we have not been able to make a memorable stay for you. Please allow me to clarify on the following points which you have addressed. Since your booking promotion was booked with a special condition of early checked-in 2 hours before check in time; this was a miscommunication between our front office and reservation team. It’s our fault, once our receptionist was aware of this information, she then consulted with Manager of Duty and your villa has been upgraded to 2-bedroom Villa which was ready to check in and taken about 10 minutes arrangement. The faulty of air-condition in living room was happened due to breaker tip. The problem was resolved by engineer team within 5 minutes and no further problem thereafter as confirmed by Front Office Manager and Chief Engineer. I am disappointed on the delay of service team and the problem of sauna which should not be happened in 5-star hotel. My apologies for inconvenience caused, I have addressed with concerned department, and ensure that this kind of incident will not happen again, also thank you for addressing this issue to our attention. As said, our Front Office Manager has been in contact to you via several e-mails with offering compensation and she tried to present herself of meeting up with you in a person but this has never happened due to your privacy. As a gesture of apology, management has offered a compensation voucher for you to utilize services at any time you feel comfortable and available. Of course, the voucher should have a validity period of using it, we allow maximum 60 days, meaning up to 30 November 2021 as we learnt that you are currently living in Phuket. May I clarify once again of services are included, see below: 1) Resort credit THB 1500 net, apply or food and beverages or spa in the hotel 2) Complimentary one hours Thai or Oil massage for 2 persons 3) Late check out until 18.00hrs, but you refused and chose to check out at 2PM Once again our apologies, and thank you for your feedback and we all look forward to have you with us again. Please do not hesitate to contact me directly if I can be of any assistance for a future stay. Sincerely, Thipwimon Chatchavansilachai thipwimonc@diamondcliff.com
Read more
johnnyTallon wrote a review Sep 2021
Doha, Qatar4 contributions3 helpful votes
Fantastic resort. Super fast wifi for remote working and streaming. Excellent gym and beautiful pools with views to unwind. Great restaurant, the food is top class. All the staff are very friendly and brilliantly helpful. Short walk to the beach and town.
Read more
Date of stay: September 2021Trip type: Traveled on business
Helpful
Share
Response from Philip Walker, Other at Diamond Cliff Resort and Spa
Responded 3 weeks ago
Dear johnnyTallon, Thank you so much for this wonderful review, we really do appreciate it. We have passed your kind word to the whole team and we look forward to your next trip. With best regards Philip - EAM
Read more
Previous
123456
PRICE RANGE
$62 - $181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diamond cliff hotel patong
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
312
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Diamond Cliff Resort and Spa
Which popular attractions are close to Diamond Cliff Resort and Spa?
Nearby attractions include Kalim beach (0.3 miles), Patong Mosque (0.3 miles), and N P Tailors (0.10 miles).
What are some of the property amenities at Diamond Cliff Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Diamond Cliff Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Diamond Cliff Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Diamond Cliff Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Diamond Cliff Resort and Spa?
Conveniently located restaurants include No 9 Restaurant, Baan Rim Pa, and Home Restaurant, Phuket.
Are there opportunities to exercise at Diamond Cliff Resort and Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Diamond Cliff Resort and Spa have an airport shuttle?
Yes, Diamond Cliff Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Diamond Cliff Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Diamond Cliff Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Diamond Cliff Resort and Spa?
Many travelers enjoy visiting Wat Phra Thong (9.0 miles).