We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Novotel Phuket Resort

Show Prices
#10 of 307 Hotels in Patong
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Phuket Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

2,540 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Novotel Phuket Resort
See the most recent reviews
Showing 2,052: English reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had to wait about 1 hour for check-in even we arrive at 3 pm. The hotel looks so old and it is in progress of renovation in some area. Air-condition did not work well as it is so old. There are 3 swimming pools in different levels. Hotel location and amenities are good.

Helpful?
2 Thank Chairat V
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Khun Chairat V, Greetings from Novotel Phuket Resort,\ Thank you very much for having taken the time to share your recent stayed's experience as a feedback, I would like to take this opportunity to express my most sincerely sorry for the inconvenience you had encountered at checked in. Further to the old products despite you were mentioned and the... More 

Perth, Western Australia, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Don't go anywhere else! Very affordable, amazing staff. We stayed in one of the newly renovated rooms which are fantastic and very modern. Great location too a little away from all the hype of Patong. Will be back! Thankyou to the team at Novotel!

Helpful?
1 Thank Ben B
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Ben B, Greetings from Novotel Phuket Resort, Million thanks for the greatest compliments with wonderful words described to the Trip Advisor readers, we are just thrilled the highlighting how much you were enjoyed your stayed. We are pleased to learned you adore the new room renovated, fantastic and modern with Thai feeling style. Moreover we are delighting to know... More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Second time here, service gets better each time, ideal place for some time out, staff are friendly and very helpful, definitely a place you can visit over and over...lots to do, handy location, no problems in recommending this place to anyone!!

Helpful?
Thank rhiannon m
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Rhiannon M, Thank you very much for always stay with Novotel Phuket Resort as your home away from home, we were highly appreciated of your concerns and taken your value time to share your stay's feedback with highlighting how much you were enjoyed the stay as usually, and recommending to others. We are looking forward with the pleasure of... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

This is not a 5 star resort. On the first day we checked in there were no fresh towels in our room. We had to call for towels 4x before they finally arrived to our room. It took an hour!!! The rooms are okay and clean; however, they are outdated and could use some modernizing. The bathroom has a glass... More 

Helpful?
2 Thank Jennifer F
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Jennifer F, Greetings, Thank you for taken the time to brought up very informative to our attentions. I would like to take this opportunity to express my most sincerely sorry to leaned about your recently stayed with us was not met to what you expected, which was surprise to me many points you described that were not been heard... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

It was easy to relax in the resort environment. The staff, esp Jay, went out of their way to help along with the amenities and services on offer at the hotel made this an outstanding week away. Won't hesitate to return.

Helpful?
Thank Margaret G
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Margaret G, Greetings from Novotel Phuket Resort, Massive thanks for the greatest complimentary review with 5 star rated, we are just thrilled with these wonderful words described. We are happy to learned you highlighted how much you were enjoyed your stay with us at Novotel Phuket Resort, we sincerely hope we will have a pleasure to welcoming you back... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

It was a perfect holiday for me an my Family. Jay at the lobby was always there for us if we need something. Beautiful hotel!!! The Rooms were always clean and the Beach was nere to us. And the Foot..Awesome. If you want to go to a good hotel than go to Novotel phuket resort at the patong Beach. Don't... More 

Helpful?
Thank Dilara C
Gold Coast, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Great staff in v- lounge , reception and at all meals . always friendly and helpfull . had lovely stay from gold coast. 3 great pools and happy hours.. good shuttle bus to town 15 mins and return last at 7-15 pm , could go a bit later so then you could enjoy later and get safe trip back ,... More 

Helpful?
Thank G3202LXaland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Amazing stay with Novotel Phuket Resort Patong beach. In close vacinity to everything beach, shops, markets. Lovely to come back from a day of activity in phuket to the relaxing home away from home. The friendly caring staff Jay, Tisha, Arlibaba, Jah, Noy, Few, made our stay very special, thank you for making our stay a superb and most memorable... More 

Helpful?
1 Thank Deedee2730
Greater Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Visited Phuket for the first time and I was pleasantly surprised. We stayed at the Novotel and must recommend this to other travellers. Jay was a delight and nothing was too much trouble to assist us with our needs. Spent some quality time relaxing in the pool and drinking cocktails by the bar. A massage or two was another highlight.... More 

Helpful?
1 Thank maryvannini
1 review
5 of 5 stars Reviewed August 24, 2016

Amazing customer service, especially Ar-Lip BaBa and Deni, great location, fantastic service and food. Highly recommended. Staff attended to out every need with a smile! Can't wait to get back for return holiday and those beautiful views overlooking beach.

Helpful?
Thank Katrina D
Questions? Get answers from hotel staff and past guests. Ask a question

1,920 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1763)
Viewed
Room/Suite (229)
Viewed
Pool/Beach Area (241)
Viewed
Hotel & Grounds (413)
Viewed
View from Room (146)
Viewed
Dining (64)
Viewed
Family/Play Areas (6)
Viewed
Bathroom (29)
Viewed
Business Center/Function Rooms (7)
Viewed
3:31
Videos (4)
Viewed
Other (624)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (51)
Viewed
Pool (15)
Viewed
Superior Room with Ocean View (24)
Viewed
The Hotel (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (106)
Viewed
Pool/Beach Area (6)
Viewed
Hotel & Grounds (15)
Viewed
Dining (21)
Viewed
Room/Suite (29)
Viewed
View from Room (2)
Viewed
Business Center/Function Rooms (5)
Viewed
Family/Play Areas (5)
Viewed
Bathroom (2)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Patong hotels
0.7 mi away
Novotel Phuket Vintage Park
1.4 mi away
Grand Mercure Phuket Patong
2.3 mi away
Avista Hideaway Phuket Patong, MGallery by Sofitel
Show Prices
Show Prices
Show Prices
0.5 mi away
BYD Lofts Boutique Hotel & Serviced Apartments
0.5 mi away
Nap Patong
Nap Patong
#6 of 307 in Patong
4.5 of 5 stars 1,471 reviews
1.7 mi away
Amari Phuket
Amari Phuket
#2 of 307 in Patong
4.5 of 5 stars 4,209 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $77 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Hotels.com, Odigeo, Agoda, HotelTravel.com, Expedia, Cancelon, Hotwire and Priceline so you can book your Novotel Phuket Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#14 Family Hotel in Patong
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay