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Novotel Phuket Resort

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#9 of 319 Hotels in Patong
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1 room 2 adults 0 children
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Novotel Phuket Resort
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2,796 Reviews from our TripAdvisor Community

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Showing 2,235: English reviews
oz
Reviewed November 14, 2013 via mobile

Glad the new manager is fixing the problems esp the buffet breakfast as quality of food terrible , no fresh juice , healthy food choice poor , dirty dishes left around, we witnessed improvements by the end of our stay . Pity customers do not use tongs when touching food ? Why so much gastro ? May should clean hands...

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Helpful?
Thank ladoz
canada
Reviewed November 13, 2013

This Novotel is convenient and just far enough away from the main action of Patong to make it a good place for vacationers that wish to enjoy a peaceful evening with an excellent view of the ocean. The rooms are compact but contain all the necessities required because if you come to Phuket and stay in your room, your next...

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Helpful?
Thank Rigcat
NovotelPhuket, Room Division Manager at Novotel Phuket Resort, responded to this review

Dear Rigcat, Warm greetings from Novotel Phuket Resort in Thailand. Following your recent stay with us, I would like to thank you for letting us know about your experience. I have noted your comment regarding the “poor” service experienced during breakfast so as the cleanliness of the sliding door giving access to the balcony in your room and would like...

vientiane
Reviewed November 13, 2013

i stayed at the Novotel just 3 nights and I had most pleasant experience ever. Very friendly and helpfull staff with good english, rooms are comfortable and view from our window was beautifull .Nice view of beach from hotel

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Thank ManvendraVientiane
Perth, Australia
Reviewed November 11, 2013

We stayed at the Novotel just 3 nights and I had most pleasant experience ever. Very friendly and helpfull staff with good english, rooms are comfortable and view from our window was beautifull .The most important fact for us was that Novotel is children friendly hotel and we felt safe for our child. Highly recommend this hotel.

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1Thank Olesya_sky
NovotelPhuket, Room Division Manager at Novotel Phuket Resort, responded to this review

Dear Olesya, Thank you for the great feedback following your recent stay with us. We are actually so proud to know that you had the most pleasant experience ever and this is exactly what we strive to provide at Novotel Phuket Resort. Please feel free to send me a note by mail whenever you intend to come back so that...

Reviewed November 9, 2013

My partner stayed at the Novotel in Oct and was pleased with the resort and it's location. Although the resort is located away from the main shopping areas there are tuk tuks always parked outside the main entrance that will take you anywhere you need to go as well as a shuttle bus that runs trips to Jung Ceylon -...

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Thank LRollo
Perth West Aust
Reviewed November 9, 2013

Review collected in partnership with Accorhotels.com
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Thank andrewWestAustralia
NovotelPhuket, Room Division Manager at Novotel Phuket Resort, responded to this review

Bathurst, Australia
Reviewed November 7, 2013

We stayed at the Novotel Phuket for our honeymoon. From the moment we checked in with Garlyn at the front desk we were impressed by the happy gentle nature of all of the staff .. Nothing was too much trouble .. we had an ocean view room which had a magnificent view, the bed was a little hard but a...

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Thank PhilnDebbie
NovotelPhuket, Room Division Manager at Novotel Phuket Resort, responded to this review

Dear Debbie, Thank you for letting us knows about your recent experience at Novotel Phuket Resort. We are more than glad to know you had a good time with us, especially on that special occasion. I will definitively share your comment not only with Garlyn, Simon, Alex, Maria, Arnold, Supit and the bell team but with all our staff as...

Auckland, New Zealand
Reviewed November 6, 2013

I stayed 3 nights at the hotel. I was in building one just by the gate and there is a hotel shuttle to the lobby and back down. Very nice room in a Thai style. There is a nice pool to laze by and cool off in with towels for the loungers. There is a good big café for breakfast...

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Thank sixstarsnz
Bangkok, Thailand
Reviewed November 6, 2013

Review collected in partnership with Accorhotels.com
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Thank Samvit R
Ho Chi Minh City, Vietnam
Reviewed November 4, 2013

Despite all the bad reviews, I found my stay enjoyable, I had a good time: Reservation, well past experiences proved to me that I had always same issues while going through travel agents, most of my request where not respected or simply ignored. I contacted the hotel directly and my requests of non smoking and sea view were respected. The...

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Thank HTVan
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $87 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#3 Top resorts Hotel in Patong
#8 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Phuket Resort staff and other travelers.
73 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Best of both worlds. Great pools with ocean down the hill”
 of 5 bubbles dko2013, 1 week ago | Read review
“best view, family”
 of 5 bubbles 240manishkumart, 1 week ago | Read review
“This is a 5 star property at 3 star prices.”
 of 5 bubbles Tom734, 1 week ago | Read review
“higher up the better but all are extremely nice”
 of 5 bubbles michaelpetley, 2 weeks ago | Read review
“choose the sea view room”
 of 5 bubbles 67olafl, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question