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Novotel Phuket Resort

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#10 of 307 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,540 Reviews from our TripAdvisor Community

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Showing 2,052: English reviews
Nanango, Australia
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to this resort.We stayed at this time last year.I did not think it possible but this stay was better than the last.From the renovated spacious rooms to delicious food this resort was brilliant.The staff are amazing-some remembered us from last year.They are so friendly and gracious which makes it a delight to interact with them.The... More 

Helpful?
Thank michelle v
Jakarta, Indonesia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

since the hotel's location are in the hill, so there are plus and minus for this hotel. The plus is: the view (bay & also the patong beach) was truly beautiful. Me and my big family stayed at 4 type of room. My parents stay at fully renovated suite room wich is great and my sister's family was at not... More 

Helpful?
1 Thank ratupriyotomo
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We really enjoyed our 4 days & 3 nights stay at the Novotel Phuket Beach Resort especially our 3 kids. We was pleasantly surprised when we are offered beyond our expectation when we arrived. We are impressed by all the staff within the hotel. Our compliment to Mr Jay, Ms Putri, the Security officer (whom we didn't get his name... More 

Helpful?
1 Thank ShidahRp
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed this hotel for 3 nights as part of our vacation in Asia. The whole experience was an pleasant and memorable. The hotel staffs were polite and helpful. The room was clean and nice.The landscaping is well taken care and beautiful. I would strongly recommend it to others. I would love to come back to Phuket and stay at... More 

Helpful?
1 Thank bemap55
Mumbai
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I write this review while is m still at the hotel. First positives: there was someone to greet at the airport. The check in was smooth. Staff Super friendly everywhere . The lady at check in went beyond means to support us. We wanted late check out because we had an infant and though they were booked they have agreed... More 

Helpful?
Thank Bikash A
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Bikash A, Greetings from Novotel Phuket Resort, Thank you for the greatest complimentary review on Trip Advisor, We sincerely thank you very much for take the time to share these constructive described feedback to our trip advisor readers. We are pleased to know how much you were enjoyed with the attentive services provide from the teams, we were so... More 

Melbourne, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second time we have stayed at this great hotel resort - ocean view room provides great views of the bay - food wonderful - staff very obliging - pools sheltered from the wind - 15 minute walk to Bangla Rd - great location as very quiet part of Patong precinct. Would highly recommend to couples or families alike. Looking forward... More 

Helpful?
Thank CLEMFAM
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Clemfam, Greetings from Novotel Phuket Resort, First of all thank you for always stay with Novotel Phuket Resort, we are pleased to know your stay with us was enjoying and memorable as usual. On behalf of entire the team would like to take this opportunity to express my most heartfelt to you for generous supported, and your unconditioned contribution... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Reception team was amazing. In particular Jay was excellent. Could not do enough. Over and above. Would revisit based solely on his attitude and efforts Views were spectacular. Very good seafood buffet also

Helpful?
1 Thank Bettina T
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Bettina T, Greetings from Amazing Sun Set Novotel Phuket Resort, Thank you very much for taken the time to share your stayed's experience as a feedback, we are just thrilled to read it, particularly the highlight how much you were enjoyed the attentive personalized service especially from Jayson. We also are delighted to learned you adore the buffet seafood... More 

Riyadh
Level Contributor
20 reviews
9 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Novotel is a nice brand wherever I go This property is very nice one Location is amazing with ocean view Near to the must tourism interest like patong beach, banglows road Main Restaurant is nice Staff are friendly cooperating One of my kids got pork meet by mistake (we are Muslims) and one of the chefs saw him and he... More 

Helpful?
Thank Wael G
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Wael G, Greetings from Novotel Phuket Resort, We sincerely thank you for you review with given the comprehensive described to our Trip Advisor readers. We are pleased to learned how much you were enjoyed, the greatest compliments to our teams is a lots meaning and important for us as to maintain the high level of service standard to serve... More 

Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Despite some hiccups along the way during our stay, we enjoyed our stay here and found the staff especially to be friendly and obliging. The one failure was the lack of good english amongst the staff. We ended up paying a lot more for a taxi service due to the staff member not explaining things properly and only having very... More 

Helpful?
Thank STPU
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear STPU, Greetings from Novotel Phuket Resort, Many thanks for the greatest complimentary Trip Advisor review with wonderful words described how much you were enjoyed with dedicated personalized service from the teams. We would like to thank you for taken the time to brought up the value comments to our attention in regards rudiment of English skills from the staffs... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for 7 nights in September and absolutely loved it. Beautiful, clean and tidy. The staff are friendly and always willing to help. Thank you to all the hotel staff. We would highly recommend staying here and we would stay again!

Helpful?
Thank John H
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Mr. John H, Greetings from Novotel Phuket Resort, Thank you very much for taken the time to share how much you were enjoyed with your recent stayed with our resort. We are pleased to know you highlighting the cleanliness and the dedicated personalized service that you voted as 5 star experience that is a lots meaning and very important... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $78 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Romantic Hotel in Patong
#9 Luxury Hotel in Patong
#14 Family Hotel in Patong
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