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Novotel Phuket Resort

#10 of 306 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,465 Reviews from our TripAdvisor Community

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Showing 1,992: English reviews
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

We reached ahead of our check in time and we had booked 3 rooms to ourselves but they still helped us out and gave us 2 rooms before time to have a easy check in instead of making us wait in the lobby. A really nice gesture!! Also, they had good options in breakfast for vegetarians which is very tough... More 

Helpful?
Thank sapjain1
Perth, Australia
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We decided to head off to Phuket for break during the July school holidays. We had both been to Phuket previously so were under no illusions as to what to expect once we arrived. Buffalo tours picked us up at the airport as our designated transfer. We have used Buffalo on a number of travels ands find their services quite... More 

Helpful?
Thank Greg P
Melbourne, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for 10 nights with a group of 58 family and friends. We were first greeted by Jay at Reception. What an awesome person he was. Very welcoming and nothing was ever too much trouble. By the second day of us being there, he had remembered ALL of our names. We had a beautiful Ocean View suite which... More 

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Thank Hodgey69
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

If you come to the Novotel Phuket Resort hoping to experience the typical Accor standard of friendliness, you'll be utterly disappointed. The front desk is either very short-handed or the staff are so absorbed in their work that they do not even notice guests waiting to be served. They take the tone of "yes, what is it?" and display none... More 

Helpful?
Thank Barney168
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great experience at Novotel and lovely staff! What you could ask more...Shout out to Patty - excellent customer service, anything she can do. Block 4 The room just next to the pool, the stunning Thai decor, magnificent property. I'll definitely be back.

Helpful?
Thank alcolhol11
Amsterdam, the Netherlands
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We found this just a great resort to spend the relaxed part of our Asia trip. After inspecting the other Novotel in Patong (in the center) we found the Novotel resort to be much more intimate with much more of a resort feel. What we liked most: - very kind staff with a lot of personal attention doing all to... More 

Helpful?
2 Thank Marcel_Amsterdam
South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We had a great room with a wonderful view over looking the sea, the room service I could not fault very friendly cleaning lady, very well presented rooms, grandchildren loved the swimming pool lots of stairs to climb up and down which was a good exercise for me, very helpful tourist desk, food you could not fault such a good... More 

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1 Thank arosfalodge
Kolkata (Calcutta), India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed for 3 nights and felt amazing.. Great view of beach and beautiful landscape from the room itself. Regarding Hotel, amazing location i.e. opposite to patong beach. Good food, courtesy staff and pleasant experience.

Helpful?
Thank anshul a
Karachi, Pakistan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We had booked four rooms in the middle of July 2016 for 5 nights. Here's the rundown: The Good: Food and facilities were good, the location is great. Chef Rana doing a decent job in the coffee house. The Bad: Understaffed. Our check in was delayed by almost two hours. We had taken a shuttle to jungceylon to kill time... More 

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2 Thank yessirshafi
Canberra, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Great hotel in good location. Unbelievable staff, especially Jay. He made our stay so special. Would highly recommend. Meet owner Michael too ,great guy. He gave us a room after we checked out as we had a late flight. We had a large group of 18 and this resort was perfect. Defiantly be coming back

Helpful?
Thank Adam P
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $78 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Romantic Hotel in Patong
#9 Luxury Hotel in Patong
#14 Family Hotel in Patong
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