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Novotel Phuket Resort

#14 of 297 Hotels in Patong
Certificate of Excellence
Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
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1 room 1 adult
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Novotel Phuket Resort
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2,133 Reviews from our TripAdvisor Community

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Melbourne
Level Contributor
6 reviews
4 of 5 stars Reviewed yesterday NEW

We are here at the moment x 14 days. The views from our room on the 3rd floor building 9 are just amazing.What sets this hotel apart are the staff. So friendly, warm, kind and helpful. It makes such a difference to ones stay when people are smiling and genuinely concerned if you are having a good stay. The breakfast... More 

Helpful?
Thank VickieMelbourne
Tehran, Iran
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

My husband and I traveled to phuket last week and stayed in Novotel Phuket Resort. The hotel area was awesome, the staff were extremely friendly and the service was perfect (considering the large number of visitors in this time of the year). We had booked a sea-view superior room, since our room was located in the lowest level, I requested... More 

Helpful?
Thank Jeyran R
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nice views Clean rooms Kind staff Good service Silent area I have been here for 10 days, it was as well as I saw and heard before I came. It was a memorable stay for me and my wife. Hope to comeback as soon as possible to stay again in this part of heaven

Helpful?
Thank Hamid M
Sydney, Australia
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This place is just great. The staff are very helpful, rooms are clean, facilities excellent. Love the pool!!! Sit outdoors for breakfast in the morning - the views are great and it really is relaxing. Just across the road from Patong Beach. Short tuk tuk ride into the night markets.

Helpful?
1 Thank travellingwoodburys
London, United Kingdom
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

Just swim if possible. Food and service terrible am so disappointed with the whole experience. They just can't get anything right. It's expensive which I do not mind but if it's just the same or worse than cafes on the street then it's really not ok

Helpful?
2 Thank andreaming
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed for 3 nights from 26Jan. + Nice balcony with a sea view + Clean + Great breakfast + The person works on the tour desk called Putri is very kind and helpful - The juices were terrible - Halal and non-Halal foods placed side by side under 1 lid - There's no clue about Halal food when dinner

Helpful?
1 Thank Sukma A
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Sukma, Thank you for your concerns in sharing the feedback from your stayed's experience, I was so delighted to learn you were satisfied with the service attended by Putri at the tour desk. On other hands the matters you brought up which it been shared to the team for further improve. Again thank you very much, your uncondition contribution... More 

New Delhi, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Phuket last year. We had stayed in the resort for 5 days. The location of the resort is on the main areas of Patong. The beach is just across the road. The view from the balcony is awesome. You can just relax and watch sea and water for hours. The room size and decor are perfectly fine. The... More 

Helpful?
1 Thank Tanviagg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at Novotel for a week with family. What an amazing place with great service, best pools( especially for kids). Also breakfast is great. Shopping only 2min away. Jay at reception is one of the nicest and has exceptional service. He assisted us in every request👍. Novotel he is an assist. Thank you from all of us

Helpful?
1 Thank John I
Mumbai, India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Novotel Phuket Resort is a very well located property right on the Patong beach. The property has a great view from the main complex and restaurant. While the food and quality of the resort is great the service and staff leaves a lot to be desired. They constantly looked understaffed. But overall, a great place for a family holiday!

Helpful?
2 Thank achaldeoda
Sydney
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

cannot fault our stay at the Novotel Phuket Resort. The rooms were lovely, the resort is beautiful and well maintained, restaurants and bars were all good and reasonably priced and the location is very central for Patong beach. We also stayed at another more expensive resort at Kata beach and I would have to say that the Novotel Phuket Resort... More 

Helpful?
Thank Sydneytraveller01
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