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Novotel Phuket Resort

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#10 of 307 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,541 Reviews from our TripAdvisor Community

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Showing 2,053: English reviews
Western Australia, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Its my first time to visit Thailand and I booked a very fantastic hotel. The staff are extremely welcoming and helpful. Some of the staff dont speak English much but they will exert an effort to understand and help you. You will feel the friendlyness of people at the lobby. Food is excellent. Nothing much to complain specially we dont... More 

Helpful?
Thank j15dc
Level Contributor
8 reviews
6 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Keeping it short- Staff & Service: Pugnacious & Unwelcoming. Please do not expect any warmth or sense of being welcomed. Their attitude is more like why are you here. They literally threw my suitcases on the shuttle to go uphill. Check in- my check in guy was extremely rude. Before any welcome drink or anything he wanted the security deposit-... More 

Helpful?
Thank Bharat R
Oslo, Norway
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was here for 26 days and .And it has been the best days of my life.Everybody who works here are doing a grate job.Everybody smile.Location of this hotel are grate.Food was very very good.Thanks too Jay .Always smiling.Ohm doing a great job for me.Chutima was cleaning my room every day.She did a great job.Thanks to Wutti Sanjorn .Hotel Manager.We... More 

Helpful?
Thank janpell
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Mr. Janpell, Greetings from Novotel Phuket Resort, Thank you for the complimentary Trip Advisor review with 5 star rated, We are thrilled with there wonderful words it was a lots mean for all of us here at Novotel Resort. We are pleased to learned your 26 days with us was the most memorable experience ever, especially the highlight how... More 

adelaide, south australia
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was a family group holiday and we found our room very good. meals at the hotel were excellent and we enjoyed massages at the spa. the shuttle buses to Jung Ceylon were useful as were buses within the resort as the resort is hilly and can be difficult for older guests.to handle.It wasnt far to walk to local shops... More 

Helpful?
Thank rick shelley
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Rick Shelley, Thank you for choosing to stay with Novotel Phuket Resort, we would like to thank you on behalf of entire the team for the value feedback and informative described to our trip advisor readers., We are pleased you adore the room given, culinary were excellent as well the spa massage that was fulfilled your holidays with Novotel... More 

Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

I don't know where to start so I'll try to list as points. Pros: - Amazing view of patong beach. - interesting lobby. - helpful concierge. - free shuttle bus to middle patong. Cons: - Asked for the price of walk-in not available refereed by the employee to book at Expedia since the hotel doesn't support booking at the hotel... More 

Helpful?
Thank Luai H
Chidlow, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Our family of four experienced very welcoming and helpul staff in all areas. In particular : Jay in reception, Arlip in kitchen at breakfast, and in Le Spa a wonderfully professional and able massage therapist Aoy. We will return to Novotel Phuket Resort on our next visit to Phuket.

Helpful?
Thank bruce_rodgers2
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear bruce_rodgers2 Thank you on behalf of entire the team for your generous Trip Advisor review, these wonderful compliments is a lots meant to make us pround with every jobs success and accomplishment, especially all the staffs who were mentioned on this review. We are so happy to learned your recent stayed was extreamly enjoyament resulted and glad to know... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here from Sept 10- 17, 2016. It was the rainy season by the way and I tell you only 2 days out of the whole week it rained. It is so hot that we actually were hoping for it to rain more. I come from the USA and usually take all my vacations in the Caribbean-this was my... More 

Helpful?
1 Thank Lovelynani
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Lovelynami, Greetings from Novotel Phuket Resort, Thank you for the greatest complimentary Trip Advisor review, we are thrilled with these wonderful words you comprehensive described. We are pleased to learned you love every minutes staying with Novotel WOW!! so that you have rated you stay's experience with us as perfect. Thank you very on behalf of the entire team... More 

Rajkot, India
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We visited this Resort in December and its situated in lovely location on Patong Beach Road facing Andaman Sea. We had a balcony Room facing Andaman Sea with wonderful view of the bay. Service at the resort was wonderful and the staff were friendly. We enjoyed our stay and had a wonderful time.

Helpful?
Thank muslimbharmal
Dubai, United Arab Emirates
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The service, the staff, the ambiance, all spell the word - Perfect! Three of us went to the spa, not knowing what to expect. I've been to a lot of spas in Thailand and this was one of the best. I wish it were an open spa treatment, however, it was a really good experience. So relaxed and refreshed. Wish... More 

Helpful?
Thank Jerastine
Eccleston, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a sea view room and it was perfect. The room was very clean, stylish and a great sunset view. The Gym was also very good, modern equipment in a well air conditioned room, the lady on the desk even came and gave me a towel before I started my training. But our experience was topped by a young... More 

Helpful?
Thank cameronjeffers
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $77 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
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Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#14 Family Hotel in Patong
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