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Novotel Phuket Resort

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#10 of 308 Hotels in Patong
Certificate of Excellence
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Novotel Phuket Resort
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2,632 Reviews from our TripAdvisor Community

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Showing 2,123: English reviews
1 review
Reviewed yesterday NEW

We stayed from 25th - 29th Nov , 2016. Location is truly great & we got an an amazing view of the sea from the Deluxe sea view room..Hotel Staff were extremely helpful & pro-active.. All in all , it was a great & memorable stay..

Helpful?
Thank sankhasubhra s
Wappingers Falls, New York
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 days ago NEW

The hotel is in a very good location at the beginning of Patong Beach. Sitting well up the hillside, it offers good views if you book an ocean view room. It is also quiet from road noise, since it's away from the traffic. During our stay there was a lot of construction activity, both at this hotel, as well as... More 

Helpful?
Thank Ed H
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW via mobile

We are having a wonderful stay so far. The staff have been very accommodating, helpful & friendly. The hotel offers an activities program too, I just completed a yoga session one on one with Mad a wonderful yoga instructor. We needed to get away, relax and rejuvenate. Patong can seem to hectic for that but at the Novotel we're able... More 

Helpful?
Thank Harp K
Narooma, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

We just arrived home from our 'Home away from Home'.....the Novotel Phuket Resort. This is our 7th stay in 9 years and as such has become our second home. This hotel is exceptional in every aspect. The location is perfect. The hotel rooms are perfect. The pools are the best in Phuket. The restaurants and food is excellent. We cannot... More 

Helpful?
1 Thank Stretch143
Yonkers, New York
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago NEW

As part of a package tour we stayed at the Novotel Phuket Resort last week. It was a lovely hotel and we enjoyed the buffet breakfast and the evening buffet. The staff was very friendly and helpful. We had a standard room which was very nice (although we did have "toilet issues"). The pool area was also nice. However, my... More 

Helpful?
Thank Elaine H
Stockholm, Sweden
Level Contributor
113 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 1 week ago via mobile

A couple of things to say about this hotel that no one mentions. First the bad news: -Although the breakfast buffet is good the rest of the food is awful. We tried eating lunch and dinner several times, we tried room service, we tried their pool menu.... not worth it. For example, the chicken burger is just a dry bun,... More 

Helpful?
Thank PutteANDCarro
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear PutteANDCarro, Greetings from Novotel Phuket Resort., Thank you for taken the time to share these constructive comments,. sorry to learned about the culinary you had experience was not up to your expectation which i had taken the liberty to forward that value commended to our executive chef to have a look on the points stated and seeks for further... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

I stayed here at this resort from 17 Nov to 27Nov 2016. I found the resort to be conveniently located, right across the road from Patong Beach but on a hill top so no street noise. I had buffet breakfast included which was ok, but bored as same stuff every day. I found the staff to be super helpful and... More 

Helpful?
Thank Connie B
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Connie B., Greetings from Novotel Phuket Resort., Thank you very much for the greatest complimentary Trip Advisor 5 stars Review, with these wonderful words described. We are pleased you highlighted how you were enjoyed in overall experiences, conveniently location, culinary, shuttle service to shopping center, facilities, and the most important things the dedicated personalize service delivers from the team... More 

Novosibirsk, Russia
1 review
Reviewed 1 week ago

Room was fine, hotel is nice, but little obsolete. Try to choose rooms with seview, avoid Soi Phra Baramee view. Dangerous to cross the road to get to the elevator. Too far from Bangla Road, tuk-tuk drivers are crazy with the price.

Helpful?
Thank magazindom
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Magazindom, Thank you for taken the time to share your stay's feedback, nice to learned that you are adore with the new room renovated, not sure if the style its Thai structure it might made you felt it is obsoleted,. Our Novotel is located on Kalim which is ended of Patong Beach, but walking distant still its took about... More 

Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

free shuttle services to Jungceylon is good but only till 7pm. another free shuttle from lobby to resort entrance (anytime) which convenient for u to walk to patong beach which is opposite the resort. it is a good options compared with walking all the steps down from lobby to resort entrance about 4-5 levels. 3 swimming pools at 3 different... More 

Helpful?
Thank cabydee
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Cabydee, Thank you for taken the time to share your constructive feedback, sorry to learned your stay experience was not come out with the most memorable one hence you have rated only 3 stars Trip Advisor. We have noted all the points that you highlighted is the facts that may impacts even though you were likely enjoying your stay,.... More 

Bridgewater, New Jersey
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago

Our room was small for resort standards; the bathroom was tiny with no surfaces for toiletries; there was no bathtub, and shower stall looked worn and unappealing. The layout of the resort consisted of a lot of hard to walk steps between my room building and the lobby. The hotel did have complimentary shuttle every half hour to center of... More 

Helpful?
3 Thank hixercise
NovotelPhuket, Manager at Novotel Phuket Resort, responded to this review

Dear Hixercise,. Thank you for choosing to stay with Novotel Phuket Resort,. With unfortunately to learned about your stayed come out with negatively resulted. The resort have had done all room renovated as to serve you with better quality, size of the room is a bit bigger than before, 37sqm in total include balcony as i am sure this is... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Phuket is a 4 star hotel tucked into a small hillside above the pristine waters of Kalim Bay, within easy reach of the exciting nightlife and shopping of nearby Patong. Enjoy a unique holiday at our resort, which features Thai architecture and is surrounded by 8 acres of lush tropical gardens. The hotel boasts a three tiered swimming pool, Thai massage centre and Kids Club, plus two bars and three restaurants for you to enjoy. The perfect destination for that dream tropical getaway. ... more   less 

Additional Information about Novotel Phuket Resort

Address: Patong Beach Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $91 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Phuket Resort 4*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Agoda, Expedia, Priceline, Travelocity, Odigeo, HotelTravel.com and Cancelon so you can book your Novotel Phuket Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Phuket Hotel Patong
Novotel Hotel Phuket
Novotel Resort Phuket
Novotel Patong
Patong Novotel
Novotel Phuket Resort Patong
Hotel Style:
#4 Top resorts Hotel in Patong
#9 Luxury Hotel in Patong
#9 Romantic Hotel in Patong
#13 Family Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Phuket Resort staff and other travelers.
63 questions
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Questions? Get answers from Novotel Phuket Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for ocean view”
 of 5 bubbles edh929, 4 days ago | Read review
“ask for lower floor if u r traveling with elderly”
 of 5 bubbles cabydee, 1 week ago | Read review
“Ocean view rooms are the best. We stayed on the third floor of the block closest to reception.”
 of 5 bubbles , 3 weeks ago | Read review
“Book a Ocean view room with balcony”
 of 5 bubbles JimA880, 3 weeks ago | Read review
“Block 5 level 3 had great views, but not a good resort for elderly or disabled.”
 of 5 bubbles 873LauraL, 3 weeks ago | Read review
5 of 5
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