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The ASHLEE Plaza Patong Hotel & Spa

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The ASHLEE Plaza Patong Hotel & Spa
The ASHLEE Plaza Patong Hotel & Spa
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416 Reviews from our TripAdvisor Community

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Showing 303: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

For any hotels to be rated good is that you expect the rooms and specially the bathrooms to be big and comfortable and most importantly clean, this hotel provides you with the best of the rooms and amenities (mini-bar, wi-fi, laundry service etc.). The hotel is strategically placed near the market where u can tingle your tastebuds with the delicious... More 

Helpful?
Thank mehul d
1 review
Reviewed 1 week ago via mobile

Stayed here for 6nights and didnt enjoy the hotel one bit. Breakfast was poor. Wi-fi was bad. Pool area is very basic and looks nothing like the photos. Kept finding countless bugs and insects in our room everyday. Also kept hearing what must be a rat scurrying in the ceiling void everynight. Comfy bed is about the only good thing!... More 

Helpful?
Thank Sean D

Travelers are raving about these Patong hotels

Mumbai (Bombay), India
Level Contributor
3 reviews
Reviewed 1 week ago

The hotel has four buildings located close to each other. Very clean locality. Location is superb in terms of accessibility to beach Spa's , local market and countess eating spaces. Rooms are clean. Break fast is included and spread is good. There is a small clean swimming pool on top of each building. Wi-fi is free and is fast. Room... More 

Helpful?
Thank MVPkumar
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Patong Hotels Hope you have a wonderful vacation here in Patong, Phuket Island. We are really happy to hear that you have the great time with us. The staffs and management team try our best to serve the pleasant stay and memorable experience to all the guests. Our hotel has room service available with... More 

Bishan New Town, null, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I have stayed in this hotel (under its old name as well) many times when in Phuket solo. I always get good deals so its cheap and normally get an upgrade to the 5th/6th floor. I've never had a problem with the rooms plus I tend not to spend a great deal of time in the room. The location is... More 

Helpful?
Thank Tony H
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Tony Greeting from The ASHLEE Plaza Patong Hotel & Spa Hope you have the great holiday here with us and we are really appreciated to hear that you return to stay at The ASHLEE Patong Hotels once again. Your happiness and pleasant stay is our goal. Thank you so much for your reviews/comments via Tripadisor.com. we hope to... More 

Sydney, New South Wales, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

I bought a "stay 3 nights and get upgrade from superior room to deluxe, with free wifi, free breakfast. They put me in a superior room which was not nice, dark, small and dingy. The first night was a brawl between male companions and owing money. I was on the 3rd floor. When I enquired why I was put into... More 

Helpful?
Thank Linda J
Hong Kong, China
Level Contributor
3 reviews
Reviewed 2 weeks ago

The room was much bigger than I expected and the bed was super comfortable. The location was good too in a nice area with cafes and restaurants, and a market not far, as well as the beach and shopping mall all within walking distance.

Helpful?
Thank mongtongju
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir/Madame Greeting from the Island, Thailand Hope you have the great day and thank you so much for your reviews via tripadvisor. We are really appreciated to hear that you have the great time with us and all your valuable reviews will transfer to our team. We look forward to welcome you to our property in the future Best... More 

Florence, Italy
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

I make reservation in this place on Booking. I was impressive about the picture was on the site ,well since arrive may impression start change in radical way the lounge was like convention of ritered people but I say to my self don't judge the place for the people go and see the fantastic room !! MY GOD when we... More 

Helpful?
1 Thank andreaalfani
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir Greeting from The ASHLEE Patong Hotels Hope you are doing well and thank yo so much for spending your holiday with us. First of all, we are truly apologized for all disappointments occurred during your stay. As we have 4 buildings, our hotel provides city and garden view, the rooms will be subject to availability on daily and... More 

Hetauda, Nepal
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Hotel was at nice location. Its quiet and safe to stay. Beach was about in 10 minute walking distance. Check-in experience was not good. The staff at reception (Midnite) was very rude and unprofessional. Breakfast was decent but most of the staff at restaurant were trainee and they even don't know how to greet and to smile. Room were good... More 

Helpful?
1 Thank Sujan06
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir/Madame Greeting from The ASHLEE Hotels Patong Hope you are doing well and thank you so much for your kinds support to stay with us. we will improve and get well trained for the service standard to our staffs making sure that all guests get the great experiences. We are looking to serve and welcome you to Phuket soon.... More 

Eluru, India
Level Contributor
13 reviews
4 hotel reviews
Reviewed 4 weeks ago

We stayed from 24-26 Oct in room no. 3519. We reached the hotel at around 10 AM. The lady at the reception is very helpful and gave us the room in 30 min though the official check-in time is 12 PM. The room is neat and the ventilation is too good. Near to the Patong beach. Shalimar Indian restaurant and... More 

Helpful?
Thank naga sai N
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Sir, Greeting from the ASHLEE Hotels, we hope you are having a great moment. Thank you very much for your kind review via TripAdvisor. Your happiness and pleasant during your stay is our goal. We look forward to serve you again in nearly soon. Have a great day, General Manager More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Our first visit to Phuket. Hotel is walking distance from Patong Beach. Staff are friendly and try to help. Clean room. Rooms do not have a view to bay area. Quiet area but close to Patong shops and markets.

Helpful?
Thank Wilma G
GM_ASHLEE_HOTELS, General Manager at The ASHLEE Plaza Patong Hotel & Spa, responded to this review

Dear Khun Wilma G, Greeting from Patong Beach, we hope you are doing great. Thank you for your review via TripAdvisor, it very much appreciated. We hope we could get another chance to serve you soon. have a good night. General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The Ashlee Plaza Patong is located in the island of Phuket on Prachanukhro Road. This brand new 248 room hotel is spread across 4 buildings, each building with a rooftop swimming pool and shared facilities that include restaurants, meeting rooms, a gym and more. The famous Patong beach is a mere 15 minute walk from the hotel with several restaurants and pubs en route. ... more   less 

Additional Information about The ASHLEE Plaza Patong Hotel & Spa

Address: 34/50-57, Prachanukhro Road, Patong, Kathu, Phuket 83150, Thailand (Formerly Citin Plaza Patong Hotel & Spa by Compass Hospitality)
Location: Thailand > Phuket > Kathu > Patong
Price Range: $18 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The ASHLEE Plaza Patong Hotel & Spa 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
The ASHLEE Plaza Patong Hotel & Spa Phuket
Hotel Style:
#42 Spa Hotel in Patong
#48 Luxury Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from The ASHLEE Plaza Patong Hotel & Spa staff and other travelers.
11 questions
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Mumbai (Bombay), India
2 months ago
London, United Kingdom
Whitehorse, Canada

See all questions (11)

Questions? Get answers from The ASHLEE Plaza Patong Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors are generally better (main building)”
 of 5 bubbles 746tonyh746, 1 week ago | Read review
“Higher floor and facing the streets, 1st room noisy, next to aircons, smelt and you were looking into other people's rooms a few feet away.”
 of 5 bubbles 806lindaj, 2 weeks ago | Read review
“Stay in building 1”
 of 5 bubbles Yusuf_H_786, Oct 17, 2016 | Read review
“Want sleep? Go somewhere else! Maybe a bench at the bus station would be better!”
 of 5 bubbles 701scottn, Sep 7, 2016 | Read review
“Super Clean spece Room.”
 of 5 bubbles 174raviranjank, Aug 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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