Four Points by Sheraton Phuket Patong Beach Resort
256 reviews
#28 of 450 Hotels in Patong
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Phuket Patong Beach Resort
Updated 05/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#28 of 450 hotels in Patong
Location
Cleanliness
Service
Value
Discover stylish and stress-free stays at Four Points by Sheraton Phuket Patong Beach Resort. Nestled in Phuket’s top beach destination, just steps from the sea, this new beachfront resort is ideal for couples, friends and families. Get comfortable in our 600 modern rooms including pool access rooms and suites and take a dip in our 3 outdoor pools. Enjoy delicious local food and Best Brews™ at our five restaurants and bars. Chill out at The Deck Beach Club or work out in the 24-hour fitness center while your young ones run free at the kid’s club and playground. With complimentary Wi-Fi throughout the resort for every guest, travel the way you like. For meeting planners, 1,200 square meters of function space including two ballrooms, can host conferences, social events and weddings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Kids stay free
Babysitting
Valet parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Saltwater pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Chinese, Thai
Location
Full view
86Good for walkers
Grade: 86 out of 100
80Restaurantswithin 0.3 miles
8Attractionswithin 0.3 miles
Contact
198/8-9 Thawewong Road, Patong, Kathu, Phuket 83150 Thailand
Name/address in local language
Getting there
Rental CarsSee rental cars from $18/day
256Reviews12Q+A28Room tips
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Popular mentions
+1
Just stayed for 7 nights with my partner. Have to agree with comments regarding check in, very slow process from the staff or not enough staff on the desks. Nice clean hotel, very new still also, I was lucky enough to get an upgrade for part of my stay due to me asking prior to check in and being an ambassador elite bonvoy member. The manager Darren came to greet us at check in which he didn’t have to do but went out of his way when the staff notified him of our arrival. Rooms are spacious and very modern, bed very comfy, bathroom excellent. Wifi in the rooms and around the hotel is excellent. All bars and restaurants were excellent as we used these a lot. I would like to give special mention to 4 staff members who I thought were excellent throughout our stay. Kelly who we first met in the breakfast restaurant, very friendly young lady who couldn’t do enough for us, even stopping when passing around the pool or reception to speak with us and check everything was ok. Stone who we spoke to a handful of times at the pool bar & lobby bar, very polite and helpful young man. A young man who was helping at the pool bar and lobby bar who was an intern, can’t remember his name which I’m disappointed with. He was excellent helping Pooh and also gave us plenty of helpful advice about the outside area etc. Pooh is a credit to the hotel, can not praise this young man enough, I travel a lot with work and holidays also, he had to be the most outstanding staff member I’ve come across at any hotel I’ve ever stayed at. He went above and beyond on a daily basis. Always checking we were ok, making sure our needs were catered for at all times. Very helpful regarding what to see and do outside of the hotel. I didn’t give a 5 star review because a lot of the staff at the hotel are still learning and are long way off the 4 people I mentioned. If your going to stay at this hotel please respect all staff members please, they are trying to earn a living like the rest of us, the amount of times I witnessed guests speaking to staff members like they are a muck was shocking. Thanks Darren and the team…
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded yesterday
Ian895, it was a pleasure to meet you during your vacation with us. Kelly, Stone and Pooh will pleased to hear you personally mentioned them in your review. I agree, they are standout staff who lead by example. I am also pleased that our resort, the room design, WiFi and facilities were ideal for your vacation. I was pleased to read you found our resort, it’s location and facilities were ideal for your phuket vacation. I hope I get the opportunity to welcome you back to the resort when your travels you bring you back to Thailand and Four Points Phuket Patong Beach Resort. Daryn Hudson General manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
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+1
We haven't been in Phuket for many years. A lot has changed since our last visit and a lot for the better. This time we decided to try a relatively new property of the Marriott group directly in Patong; in earlier days, Patong was loud and polluted and not a relaxing place to be, but due to the Pandemic, it changed a lot. The lobby is welcoming and open. The check-in worked great and without a long waiting time. The hotel in resort-style is more extensive than we thought what is a plus the hotel grounds are a lush garden with loads of trees a massive pool. The pool has the form of a swimming canal with tons of sunbeds, so enough for everyone. Long swims are fun, and the pool is never crowded due to its sheer size. We were happy to find out that our booked suite with pool access was even larger than expected. If you want a balcony, make sure you choose one that has one that not all are equipped with one. I would suggest a pool access room on the ground floor that is more comfortable to jump from the room right into the long pool. All the facilities and rooms are in top condition. The rooms are cozy and very functional. All there is what we need for a week-long stay. The main restaurant where the delicious breakfast buffet awaited us every morning has a big terrace; the staff accommodates finding a table and serving all you need. The breakfast buffet is a treat, and it never got boring. Our favorite place to hang out during the daytime was The Deck, a beach club between the main building and the beach road. A great place to hang out, swim in the infinity pool, enjoy drinks or snacks, and chill in the relaxing atmosphere listening to the tunes played over the sound system. The property is undoubtedly a good choice if you look for a hotel in Patong with more infrastructure than in other locations in Phuket. The team was great every one greeted the guest passing, was helpful and happy to assist, and the management was even there helping out at the breakfast when it got busy. The GM, a professional and very friendly Australian, was seen many times and never missed looking after the restaurant or wherever it got busy. It is great to see that even the management was fully involved in maximizing the guest experience. The hotel was a great choice, and we thoroughly enjoyed our stay there. We will be for sure back if we can.…
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Date of stay: December 2021
Rooms
Cleanliness
Service
Room Tip: choose a room with pool access or a balcony
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1 Helpful vote
Helpful
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 2 days ago
Thank you for your review Mark P. I was pleased to read you found our resort, it’s location and facilities were ideal for your phuket vacation. The Deck is also one of my favorite spots to kick back and watch the stunning Andaman sea sunsets. Thank you also for the feedback on the service experience you had, I have passed to the team who were very pleased to read they lived up to the Marriott culture of taking great care of our guests. I hope you are able to come back and visit us again soon when your travels bring you back to Thailand and Four Points Phuket Patong Beach Resort. Daryn Hudson General manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
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One of the best Four Points I have ever stayed at. The location is on the more quiet end of Patong beach. Most of the property is set back from the beach road, except for building 9, which houses the ocean view rooms. I was fortunate enough to get one of those rooms. I highly recommend staying in of one of those. Even though it is by the road, there was little to no traffic, so I got a good night sleep. Couple of pools, bars and restaurants. Family friendly with a kids club on the premises. The room was nicely decorated. Comfortable bed. Good size bathroom. Refrigerator in the room but no minibar. Quite long line for check-in and out during the peak hours. Checked out on line which worked except for not receiving the bill per email. No priority lane for Bonvoy premium members unfortunately. Apart from that the service was great, really wonderful staff.…
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Date of stay: January 2022Trip type: Traveled on business
Room Tip: Try to get an ocean view room
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Helpful
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 2 days ago
Thank you Reslimpan for your review. I was pleased our location and were resort facilities were ideal for your vacation with us. The beds have an extra topper built it and are so comfortable you could sleep all day. I appreciate your feedback on the check-in and you will be pleased to know we have our loyalty team set up and have a separate Bonvoy loyalty counter operational for your next visit. I have passed to the team who were will work on your feedback to make sure we deliver a great guest experience. I hope you are able to come back and visit us again soon when your travels bring you back to Thailand and Four Points Phuket Patong Beach Resort. Daryn Hudson General manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
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Four Points is an outstanding hotel. Beautiful, big pool area and the beach club with a pool that overlooks the ocean is amazing. Nice interior and great beds and the veriation of the breakfast is almost overwhelming. I highly recommend this place!
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Date of stay: January 2022Trip type: Traveled as a couple
Helpful
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 2 days ago
G7565MAbj_rns, Thank you for your review. I was pleased to read you enjoyed the large variety in our buffet breakfast. Knowing that guests are often staying multiple days, the culinary team take every opportunity to add daily changes to the menu. I hope you got to try the live noodle station. The Deck is also one of my favorite spots to relax and enjoy the sunsets. Thank you again for the feedback and I hope you are able to come back and visit us again soon when your travels bring you back to Thailand and Four Points Phuket Patong Beach Resort. Daryn Hudson General manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
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This is without a doubt the best hotel dining experience I have ever had. The restaurant is so clean, so friendly, and in particular Prang who was always so smart and helpful, some of the best staff ever.I definitely recommend it. Really good people and really good food.
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Date of stay: January 2022Trip type: Traveled with friends
1 Helpful vote
Helpful
Response from Daryn Hudson, General Manager at Four Points by Sheraton Phuket Patong Beach Resort
Responded 2 days ago
Dh5252, Thank you for taking the time to review your guest experience with us. I have passed your feedback onto the restaurant team, particularly Khun Prang, who was please you enjoyed your experience with us. Thank you again for the feedback and I hope you are able to come back and visit us again soon when your travels bring you back to Thailand and Four Points Phuket Patong Beach Resort. Daryn Hudson General manager Four Points Phuket Patong Beach Resort daryn.hudson@fourpoints.com
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PRICE RANGE
$95 - $240 (Based on Average Rates for a Standard Room)
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
600
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Phuket Patong Beach Resort
Which popular attractions are close to Four Points by Sheraton Phuket Patong Beach Resort?
Nearby attractions include Patong Boss Tailor (0.3 miles), Raj's Collection (0.2 miles), and Gurkha's Bespoke (0.2 miles).
What are some of the property amenities at Four Points by Sheraton Phuket Patong Beach Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Four Points by Sheraton Phuket Patong Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Four Points by Sheraton Phuket Patong Beach Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Four Points by Sheraton Phuket Patong Beach Resort?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to Four Points by Sheraton Phuket Patong Beach Resort?
Conveniently located restaurants include Chao Leh Kitchen, Le V restaurant, and Charlie Bistro Phuket Turkish Cuisine & Thai Food & Sea Food & International Food.
Are there opportunities to exercise at Four Points by Sheraton Phuket Patong Beach Resort?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Four Points by Sheraton Phuket Patong Beach Resort have airport transportation?
Yes, Four Points by Sheraton Phuket Patong Beach Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Phuket Patong Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Phuket Patong Beach Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Phuket Patong Beach Resort?
The staff speaks multiple languages, including English, French, Chinese, and Thai.