We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Having just returned from 2 weeks in Phuket staying at the Sawaddi resort and spa in Patong, myself and my partner felt the need to write a review.
From the moment we arrived we were greeted with a warm smile and welcome drink from the...More
The hotel itself is quite nice, it's true. The facilities and our room were pleasant to stay in, but what really ruined our entire stay was the horrible attitude, and customer service given by the staff. I cannot believe how disinterested, rude, inattentive, un-smiling and...More
We really enjoyed are stay here, staff is really friendly and helpful. Overall environment is great! The morning breakfast buffet was the best selection of food I have ever seen. They had a lot of traditional Thai food and American options as well.
The location was one of the hotel’s highlights. It was in the city’s center, close to everything by walking but still in a quite neighborhood. Nice pool and cocktails (happy hour daily), clean and comfortable room and excellent breakfast!!
The facilities, breakfast, location, and room were all good, BUT...the staff, specifically the Reception team, were atrocious!
Our stay went as follows...
We checked in around 10pm, ready to sleep well that night. Upon arrival, already having paid for the room IN FULL, we were...More
Response from hotfireuk | Reviewed this property |
No, if you have been there several times they will pay for taxi return, however it is easy enough to get a taxi at the airport to the Sawaddi for 800 baht, clean safe and reliable so about 20 uk pounds well worth it.
Response from Biswadeep M | Reviewed this property |
Will take min 45mins to reach the resort and you complete VISA & Language formalities. As per my understanding by the time we will reach resort it would be 11am for sure. Early check is always possible but based on... More
Will take min 45mins to reach the resort and you complete VISA & Language formalities. As per my understanding by the time we will reach resort it would be 11am for sure. Early check is always possible but based on availability.