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Swissotel Resort Phuket Patong Beach

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#33 of 312 Hotels in Patong
Certificate of Excellence
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Swissotel Resort Phuket Patong Beach
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643 Reviews from our TripAdvisor Community

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There are newer reviews for Swissotel Resort Phuket Patong Beach
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Showing 517: English reviews
Reviewed 1 week ago

Likes: • Breakfast was good, even after 7 days - lots of options • Hotel amenities and facilities are well taken care of • Liked having a small convenience store within the hotel • Highly recommend the hotel's Irish pub! Surprisingly really good Irish food • Location was good, 5 min walk to the beach but seems like the central...

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Helpful?
1Thank Amanda R
Melbourne, Australia
Reviewed 1 week ago via mobile

Stay there for 2 nights, the price was reasonable and room was clean. It's near shops and beach. The staff were nice and helpful. They provided keeping luggage service free even though we left for 2 days and came back to pick up luggage to airport.

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Thank Lisa890415
Melbourne, Australia
Reviewed 1 week ago via mobile

We stayed here for 4 nights we had a problem with our room which they upgraded at no extra cost which was great! (Thank you Kim at reception) Food was great at pool bar and a Lavazza cafe down stairs was fantastic!!! Best coffee in Phuket!! Wi-Fi was great and staff were helpful! Great location if you want to stay...

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Thank JTotevski123
Navi Mumbai, India
Reviewed 1 week ago via mobile

We checked into Swissotel resort on December 11 and had a very good experience overall. The staff was courteous and seemed genuinely pleased to serve us. The breakfast spread was lavish and delicious. The rooms were spacious, had wi-fi and a well-stocked fridge. We were served complimentary beer besides the swimming pool which was delightful. Location was also a plus...

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2Thank kaustavray
Richmond
Reviewed 1 week ago via mobile

Amazing hotel. The staff went above and beyond anything you asked for. Great location - close to the beach and the shops. The breakfast buffet provided a variety of delicious food. The room was perfect - finally a hotel with a comfortable bed!!!

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1Thank J3164UHjosephs
Reviewed 1 week ago via mobile

Unbelievable hotel Friendly staff Especially Mary, Ralph, Lekki, Bimbum, Sam O and Krittin Overall would highly recommend Nothing was too much to ask for The manager Miguel was brilliant Couldn't have asked for a better holiday

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1Thank C1559SRdavidl
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear C1559SRdavidl, Thank you very much for taking the time to share your positive comments regarding your experience with Swissotel Resort Phuket Patong Beach. Our colleagues take pride in delivering the best possible service, and it is very rewarding to hear they were able to leave you with such a great impression. We sincerely hope you will continue to make...

Goa
Reviewed 1 week ago

We stayed in the hotel after reading all the nice reviews here but were quite disappointed with the overall service. We were a family of 4 and had booked 2 rooms (635 & 640) which were alloted to us on the 6th floor. The way this hotel is designed it is a long walk to the room. Senior citizens may...

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Helpful?
1Thank sachin09Goa
SwissotelPatong, Manager at Swissotel Resort Phuket Patong Beach, responded to this review

Dear sachin09Goa, We are grateful for your opinion regarding your recent stay. It is regretful you did not have a full appreciation for the resort, and not pleased with the location of the rooms. The resort is large with 383 guest rooms, but we do have rooms near the elevators upon request. We apologize for your experience with regards to...

London, United Kingdom
Reviewed 2 weeks ago

We were here for a 4 night stay in Phuket. Luckily we got a great deal on the hotel at the end moment. The hotel has a perfect location on the Patong beach and is walking distance from the beach which is great. They have a really nice swimming pool on the 3rd floor and also an on the top...

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Thank zephyrzz
Management response:

Dear zephyrzz, We are very happy to hear you enjoyed your stay with Swissotel Resort Phuket Patong Beach. It is always rewarding to hear great feedback from our guests and your comments will be shared with our team. We are delighted you enjoyed the facilities and all the resort has to offer. Wishing you a safe and prosperous New Year,...

Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

It was a perfect stay if you do not expect too much from 4star hotel. 2 minutes walk to the beach, 10 min walk to Siam/ Robinson mall and 10 min walk to Bangla Road & local market gives you perfect access to main centers. We book a suit for 3 which was big enough with convenient systems(tv, AC, iron,...

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Thank Mahdi B
Management response:

Dear Mahdi B, Thank you for taking the time to provide your comments regarding your recent stay with Swissotel Resort Phuket Patong Beach. We are very grateful to hear you enjoyed your experience. As you noted, we are very fortunate to be in such a great location with great facilities and activities on site or nearby. We look forward to...

Reviewed 2 weeks ago via mobile

Well done chef Angelo. You went out of your way to sort out seating arrangements for the de Silva family who paid and booked their table for your New years eve Gala dinner hosted on your amazing Roof Top facility. Although it was a very big mistake from the hotels side and it was sad to see the disappointment when...

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Helpful?
Thank Hassan O
Management response:

Dear Hassan O, We appreciate receiving your comments in TripAdvisor regarding your recent stay and experience during the New Year's Eve Gala Dinner. It was regretful our seating arrangements had some flaws, and we sincerely apologize to you and the da Silva family for any inconvenience. We are extremely grateful for your wonderful gentleman's gesture, and equally gratified to learn...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Swissotel Resort Phuket Patong Beach ideally located in the lifestyle and entertainment hub of Patong Beach, is the perfect destination to enjoy our warm and friendly Swiss hospitality. Our resort comprises 383 contemporary and spaciously designed guestrooms designed with accents of vibrant colour inspired by the tropical beauty of Thailand. A pristine resort pool with a swim-up bar, authentic Thai Spa, fully equipped fitness centre and a varied selection of quality dining and entertainment options are available to ensure you have everything you need for an enjoyable stay. The Hard Rock Café and Hooters restaurant is conveniently located within the resort, providing you with even more dining and entertainment options. And if a spot of shopping is your perfect way to unwind, Jungceylon Shopping Mall is just around the corner. Our younger guests will be thrilled with Kid's World, an amusement and recreational activity zone for children that will to keep them entertained and active, so you can take the time to enjoy some well earned relaxation. Our authentic Thai Spa is the perfect place to escape into a world of bliss and enjoy a wide selection of invigorating body and beauty treatments whilst experiencing the warmth and charm of our expert Spa team. Swissotel Resort Phuket Patong Beach is also an ideal destination for business meetings, events and special celebrations. Our new ballroom, located on the hotel rooftop, offers over 345 square meters of meeting & banquet facilities with a seating capacity of up to 350 guests. Four spacious meeting rooms equipped with Wi-Fi, conferencing and audio-visual facilities with separate break out spaces are also available for smaller meetings and events. And to stay in touch, complimentary high-speed Wi-Fi is available in all rooms and throughout all areas of the resort. Thailand's largest island destination, Phuket is famous for its picturesque beaches and water sport activities. It is also renowned for beautiful natural landscapes and historical heritage sites. Stay at Swissotel Resort Phuket Patong Beach and discover our warm Swiss hospitality as well as the many attractions of this amazing part of the world. ... more   less 

Additional Information about Swissotel Resort Phuket Patong Beach

Address: 48 Ruam Jai Road, Patong Beach, Patong, Kathu, Phuket 83150, Thailand (Formerly DusitD2 Phuket Resort)
Location: Thailand > Phuket > Kathu > Patong
Price Range: $66 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Swissotel Resort Phuket Patong Beach 4.5*
Number of rooms: 383
Reservation Options:
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Also Known As:
Courtyard By Marriott Phuket At Patong Beach Hotel Patong
Courtyard Patong
Swissotel Resort Phuket Patong Beach
Hotel Style:
#14 Romantic Hotel in Patong
#21 Spa Hotel in Patong
#23 Family Hotel in Patong
#24 Luxury Hotel in Patong
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Questions & Answers

Here's what travelers have asked, with answers from Swissotel Resort Phuket Patong Beach staff and other travelers.
58 questions
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Questions? Get answers from Swissotel Resort Phuket Patong Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“further possible from hard rock café, hooters and swimming pool bar”
  • lot of hits and scratches in furniture
  • spots and hits on the walls
  • not always pclean bed
  • hopefully the safe was closing well
  • spots and strokes on the door
  • big hit on the wardrobe door (not the only one)
 of 5 bubbles olivier_rou, 4 days ago | Read review
“Request a room closer to the elevator”
 of 5 bubbles S3068LJamandar, 1 week ago | Read review
“Please specify "Pool View" rooms as you are paying more”
 of 5 bubbles sachin09Goa, 1 week ago | Read review
“Pool facing Rooms”
 of 5 bubbles ackteo, Dec 4, 2016 | Read review
“All rooms are as good as each other. Maybe a room facing the pool on the 3rd floor would be nice.”
 of 5 bubbles 873markn, Nov 11, 2016 | Read review
5 of 5
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