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Amata Resort

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Amata Resort
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652 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 days ago NEW

I've just had 10 nights in this resort and I found the venue to be excellent, the porters were nice and friendly and they addressed my issue with the TV immediately. The buffet breakfast is all that you need with both continental and cooked styles incorporating both western and thai style food. The pool is a decent size and they... More 

Helpful?
Thank ajseedorf100
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Briefly: One of the worst hotel experience Ive ever had. No towels at all in room. Dirty linen. No coffee in room. Only 2 pillows, 1 pillow each guest. No hot water. Shower head is old, cheap, and clogged, sprayed water everywhere. Requested to change rooms twice, ignored both times. Charged twice what was advertised on the website. Old outdated... More 

Helpful?
1 Thank t g

Travelers are raving about these Patong hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

For anyone looking for views and good comfortable hotel experience in Phuket this is a wrong choice. For anyone who wants to stay in the heart of bangla road patong, with good exposure to the night life and shopping - with very limited budget- this is perfect. I didn't like the Straff at all. They are terribly under staffed. They... More 

Helpful?
1 Thank Maheen S
AmataResort, General Manager at Amata Resort, responded to this review

Dear Maheen S, I apologize for any inconvenience that we may have caused you during your stay. I will do some investigation with my staff and do a lot more training to my team. Next time if you stop by around Patong and I hope that we will have a second chance to accommodate you again, please do not hesitate... More 

Vietnam
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is perfectly located and a walking distance away from everything. It is well maintained, clean and overal has a good look and feeling. The rooms are large, well decorated and cleaned on a daily basis. The only advise i could give is maybe train the staff a little bit more. They are very friendly and polite but have... More 

Helpful?
Thank heahoc
AmataResort, General Manager at Amata Resort, responded to this review

Dear Heahoc, Thank you for your time to write us a review. Thank you for your complimentary for the room and the hotel. About the staff, at the moment we do have your guest service agent who is English so there should be better in term of communicate and information as well as we do more training to our staff.... More 

Hoi An, Vietnam
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This place is really hard to rate so many roundabouts n swings good n bad. First the goods location (close to it all) rooms (good large room good mattress) pool (resort style pool). Now the bad staff very unorganized keen to please but just clueless (probably more the management's fault ) eg just getting into room was hard because booking... More 

Helpful?
1 Thank prattie11
AmataResort, General Manager at Amata Resort, responded to this review

Dear Prattie11, Thank you for your time to write us a review. Thank you for your complimentary for the room and the hotel. About the staff, at the moment we do have your guest service agent who is English so there should be better in term of communicate and information as well as we do more training to our staff.... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel, close to main shopping centre and close to main night life (5 min walk ) but far enough away not to hear any noise, the a/c was good the bedroom was a little dated and the bed was very hard, But for the location and price it would be hard to pass

Helpful?
1 Thank Lorraine K
London, United Kingdom
1 review
3 of 5 stars Reviewed 4 weeks ago

I stayed at Amata Resort for 6 days and overall experience was quite good. Pros: Staff were very friendly and helpful, room was decent, pool was very good and had a bar as well, breakfast had a variety of choices and very tasty, hotel located within 5 minutes walking distance from the heart of Patong and everything you need is... More 

Helpful?
Thank pete_blackjohn
AmataResort, General Manager at Amata Resort, responded to this review

Dear pete_blackjohn, Thank you for your time to give us some review. I will bring the housekeeping and towel issue to fix as soon as possible and will do more training about English skill as well as inform my staff about your complementary. Thank you once again, I hope we will have opportunity to welcome you next time. Best regards,... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in the Resort from 08.08.16 to 11.08.2016. Big rooms with bath tubs, long balconies. Rooms are well maintained and neat. Very good swimming pool. Breakfast was average. My room wifi did not get connected for my entire stay period and hotel staff could not resolve the connectivity issue. But for wifi connectivity issue every thing else was satisfactory.

Helpful?
1 Thank Saju C
AmataResort, General Manager at Amata Resort, responded to this review

Dear Saju C, Thank you for your review for us. I will have a look on detail about breakfast again. I hope next time we can accommodate you and so sorry about WiFi, next time I will make sure that my IT guy looks after you. Have a nice day, Best regards, Ammy Thaweewongsap More 

Chennai (Madras), India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 12, 2016 via mobile

Writing this review sitting at their reception. Booked online and check in time mentions 2:00pm. Arrived at 12:30 on 13 August 2016 and came back at 2:00pm for check in. So rude . Until 3:00 pm still not checked in. Reason .. Room not ready.. Asked for a refund and they don't care and asked me to sit and wait.... More 

Helpful?
Thank ahappylife
AmataResort, General Manager at Amata Resort, responded to this review

Dear ahappylife, First of all, I am very sorry for any inconvenience that the hotel caused you during your check in. I will do my best to improve and training my staff about this. Again, I am sorry. Next time if you visit Patong and looking for accommodate. Please let me know so I might be able to assist you... More 

Welwyn Garden City, United Kingdom
1 review
3 of 5 stars Reviewed August 10, 2016

6 days stay along with my brother The Good : The location is just amazing, literally 10 minutes on foot by the beach & the main road with the night clubs/bars The price that you pay for the room is awesome Breakfast is decent , the staff is helpful and courteous Room service has amazing choices in fantastic prices The... More 

Helpful?
Thank gianaras2000facebook
AmataResort, General Manager at Amata Resort, responded to this review

Dear Gianaras2000facebook, Thank you for your time to give us some feedback. I will take further actions on your comments to improve our quality of the service and our staff's English skill. I will also take your complimentary to our staff. Hopefully we will be able to accommodate you next time. Looking forward to see you. Best regards, Ammy Thaweewongsap More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A warm welcome to Amata Patong Resort Stay at Amata Patong to enjoy modern comforts and the convenience of being in the heart of Patong, just five minute's walk from the world-famous walking streets of Bangla and only a short walk from Patong Beach on the west coast of Phuket in Southern Thailand. Amata Patong is an affordable accommodation option offering full-board, half-board and self-catering options in the centre of Patong, all serviced with Amata Patong's homely hospitality. Whether you are holidaying alone or with friends and family, Amata Patong offers excellent value for money with a variety of rooms to suit different budgets. Accommodation at Amata Patong offers options for single travelers with excellent facilities for traveling executives with city-view and pool-view rooms as well as partial sea views. We also have excellent options for honeymoon couples as well as a few complimentary romantic extras. You never have to go far to enjoy the excellent facilities in and around Amata Patong, including a large swimming pool and pool bar in the courtyard plus a rooftop pool and bar with a view across Patong Bay. ... more   less 

Additional Information about Amata Resort

Address: 189/29 Rat-U-Thit 200 Pee Road, Patong, Kathu, Phuket 83150, Thailand
Location: Thailand > Phuket > Kathu > Patong
Price Range: $22 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amata Resort 3*
Number of rooms: 258
Reservation Options:
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Also Known As:
Amata Hotel Patong
Amata Resort Patong, Phuket
Hotel Style:
#23 Top resorts Hotel in Patong
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