Like everyone said, hotel offer good location, good price, but dated. It is a middle size hotel. There is a restaurant inside, gym (dated) and swimming pool is available. If you don’t want to stay in a national park, or homestay, this might be a choice.
Stayed for one night. Its really tough for properties such as this in the time of covid. The hotel is a bit tired and dated, it a short distance outside of the town in a very nice woodland setting, lovely swimming pool, clean, comfortable and very adequate rooms if a bit dated. Breakfast on the terrace (a lovely spot) was disappointing with the offerings being pretty thin. All in all it was a good spot to spend one night in a degree of comfort while touring this superb apart of Thailand and especially visiting this really nice town.
Front desk reception person could be a little more help upon check in as pointing to a building saying room in building next door does not give a person much to go by. No direction, No floor that the might room is on. Negative - Room furnishings & bathroom are a little dated, linen (bath towels) need to be updated as I think the colour was meant to be white not a shade of greyish. Positive - Room was very clean, Swimming pool was great, breakfast very filling, restaurant staff were helpful. Beds very soft and this is very unusual for Thailand.
We are mum and daughter travelling around seeing the sights, and we are into our second week of a three week stay, definitely hotels rather than hostels, prepared to pay for good food and extras. We arrived in the town but there were NO taxis available - evidently city too small to justify a taxi service, advised to walk the 1.5m to the hotel, as no one answered the phone and even if they had an interpreter would have been needed, and none was available. A young woman on a scooter took pity on us at nine thirty in the evening and loaded us and our bags on three separate trips to the hotel. How lovely is that 😀 The hotel was once a great place, you can feel it in the scale of the building and grounds but that was a long time ago. An old ex pat wanders around the reception area, a faithful retainer who has been visiting for the last twenty years. Everything is very dated. Reception - staffed but knowledge of English, one or two words On/off (more off) ability to pay by debit card, so bring plenty of extra cash for meals etc; Rooms - dated, I wondered if they had changed the sheets as bedding grimy and quilt cover not ironed - bedside table furniture generally showing signs of wear Bathroom - curtain should have been binned years ago, fittings tatty. Taps just serviceable. Staff - like any staff working in a place that lacks investment, generally disinterested Restaurant, breakfast fine - dinner, staff reduced to one so service very very slow (bring a book). Food quality compared to street food below par, think stodgy and poor takeaway near you. Swimming pool great, grounds great, sauna not working, gym? do four small precarious machines qualify? Would we go again - no, cost £40 per night…
Maybe all of the 3 rooms assigned to my friends and I were the worse rooms available, otherwise I cannot understand why there are above 3 star rating for this resort. Check-in: This is the worst front desk service I have encountered in my life, furthermore we are in Thailand. The lady on duty was very hostile and even mock at us in her native language with her colleague on duty (tall guy manning the car park lots out front). Our reservations was for King Bed for all 3 room but she gave some of us twin room, reason given by her 'same floor for everyone'. Our request was to ensure we get King room, never did we ever request for rooms to be on the same floor. After that, she changed the rooms for us unwillingly. We could constantly hear loud music throughout the night from our rooms (think it only stopped around 11pm). The Room: Old furnishing with rusty fixtures. We felt like we have been brought back to the 60s/70s. That being said, it is our first time seeing the in-room power activation via key tag presented in such a format. Shower: I was able to activate the hot water at the bathtub (followed the instructions on the wall) but the hottest it could get was only lukewarm. OK for us, but not sure if everyone could take the cold. Breakfast: This is the best thing in the entire stay in my opinion. The selection might be limited for some guests but it was OK for us. For the price we paid, I would say it is really not worth the money. I would rather stay in the B2 chain which is cheaper and newer.…
A nice setting and not to bad location. There are not many hotels in Mae Hong Son, this is a good choice. Rooms ok, friendly staff. The restaurant and bar prices are a little expensive and it gives you the choice to go outside where local food is good.
After a whole day of long and winding road, exhausted, all travellers need is a clean room with comfy bed, however, if a hotel can provide more than those basics need such as room well decorated, wooden room floor, real wood. Not many hotel now a day have real wooden floor as it is very difficult to look after. Hotel staff is professional level. Lots of parking spaces. The location of the hotel is convenient and easy to find. This is a place to stay over when travellers visit Mae hong son.
We booked 2rooms in 2nights. Even though the facilities were too old but the room had a beautiful view with pool and the forest. The atmosphere was so fresh and peaceful. It’s better to enjoy here in the Nov.
We have stayed in several places in Mae Hong Son and its environs over years now, and by far the Imperial is the best of the lot. This was the second of our wonderful stays here. We introduced three of our six grown children to the Imperial this time, and they all loved it. It is still difficult for me to believe that such splendor is so close to the main drag through town. From the moment your bags are carried up to the large wooden lobby and impressive registration desk, until you open the door to your large room with an amazing view, you will wonder how they can do all this for such a low price. The service is top notch, with welcoming desk staff, and almost obsequious porters, waiters and maids. The food is of high quality and broad variety. You can make anything they serve suitable for those who need their food "Mai Phet", as i do. Across several days of breakfast and supper each, none of us was tired of the selection. The breakfast buffets are great with fruit, meats, and all the Western usuals too. Choose seating as close to the river as you can, as the views of the grounds are good for the soul. Walk paved paths through the gardens to and over the river,and you will find lovely photo-ops. Or, just breathe in the goodness. The path lighting in evening makes strolls safe and rewarding - singing frogs and other creatures abound. Or just sit out on your balcony with a beverage and enjoy. Modestly good Thai massages can be scheduled 18 hours a day right off the lobby. …
It’s near the Mae Hong Son Airport and downtown of Mae Hong Son. A bedroom’s AC air smells unpleasant and needs cleaning. My room is next to the street. It is noisy. The breakfast in the end of August is: boiled rice soup, omelette, bread, salad and yogurt. Staff hardly smiles at the Thai guests.