Normally would we book our accommodation on internet.. This time did we choose a drop in for auditions at Maneetel Krabi Beach, the best location we could find after a 15 minutes road show in the areas; using a local tuk tuk, costing us 100 Bath. We was amazed by the service and friendliness from the staff. The room 44m2 was great and the ocean views was stunning. We will recommend this place to all our friends and family.
Excellent place near the beach. Lovely and service minded staff. Highly to be recommended if you like to stay at a comfortable and luxurious accommodation. We arrived Krabi without and booked accommodation and ended happily up at Maneetel. Everything was sorted within 5 minutes👍☀️
Just left the hotel and so glad we've checked out. I wouldn't recommend this hotel especially at the price paid around £80 a night and the star rating it apparently has. It is no way a 4 star hotel. There are hotels down the road that are a lot better, regret booking this. 😭 Don't know where to start from, I'll list the pros and cons. Pros * The pool was perfect. * The location is good * Deluxe sea view room - great view. * Breakfast was good but it should be for 4* * comfy bed * We're able to get a few smiles from 1-2-3 staff members. Cons Room * So we booked the deluxe sea view room. The view was great however the room was not deluxe at all. The rooms are too small as there was no storage facilities. We had to put our suitcases on the floor and could barely walk in the room. * In the room there is a pricelist of things you wl be charged for if damaged or go missing including a spoon. Never seen such a thing in a hotel. So unwelcoming. Staff * Probably the worst 4 star I've been to especially because of the front of house staff, was not met with Thai hospitality at all. * The poor customer service especially by the front of house staff. I couldn't note their names but check in was not welcoming. * The lady who checked us in showed us to the room and whilst my mum was speaking she said let me finish first. My mother has hearing issues so just wanted her to repeat what she said. The majority of the staff are not courteous at all. * Also had to bring my own suitcase up the ramp. *When checking out, the lady who checked us in did not ask me how the room or the stay was, the first thing she asked was ' key please' *At checkout i requested for my suitcase to be brought down which it was. It was put in the side storage. I took it out and had to take it down the slope and out the building myself. Im not expecting much but there was no offer to help me with my cases. *The staff really made me avoid reception when possible. I would go through the side door. How to improve - Give your staff customer service training, especially front of house staff. Have a bell boy to actually bring the suitcases and welcome people at the front. …
Great location for a few days, quite a quiet area but you can go out on trips. A few minutes walk to local shops, restaurants and a little night market. Good size swimming pool but not loads of sun beds. Rooms are nice but quite small with no storage facilities. Beds are super comfortable. Breakfast is served 7 - 10 am buffet style with fried eggs and omelettes cooked to order.
Loved the size of the room, cleanliness as well as the location of the hotel. The breakfast lay was good too and staff was courteous. Very comfortable , try booking the front (beach view) . The view from reception and breakfast room was pretty awesome. Overall it was a good stay.