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Hintok River Camp at Hellfire Pass

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109 Moo 9 Ban Had Ngew Tambon Thasao, Kanchanaburi 70150 Thailand
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveler (595)
Room & Suite (255)
Dining (117)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/14/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 123 Specialty lodging in Kanchanaburi
Location
Cleanliness
Service
Value
Travelers' Choice
Hintok River Camp at Hellfire Pass is an exceptionally safari tented camp resort 'Glamping' stunningly located on a upon the pinnacle of Hintok mountain in Kanchanaburi, Thailand where the historical river, River Kwai runs through.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Bicycles available
Car hire
Massage
Secured parking
Public wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Entertainment staff
BBQ facilities
Baggage storage
Outdoor fireplace
Sun terrace
Express check-in / check-out
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Room features
Air conditioning
Fireplace
Housekeeping
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Charming
Languages Spoken
English, Thai

Location

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Contact
109 Moo 9 Ban Had Ngew Tambon Thasao, Kanchanaburi 70150 Thailand
Name/address in local language
Getting there
Bangkok Intl Airport131 miSee all flights
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648Reviews13Q+A74Room tips
Traveler rating
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Popular mentions
Nok_Chanokporn wrote a review Nov 22
Bangkok, Thailand253 contributions13 helpful votes
Tent was big, tidy and clean. BarBQ dinner menus are not so variety but tastes was good. (Thai food) I like the evening time, the resort open the music at the dinner area. So chill 😌 one area to improve is the WiFi internet.
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Date of stay: November 2020Trip type: Traveled with family
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Response from SERENATA Hotels, General Manager at Hintok River Camp at Hellfire Pass
Responded 2 days ago
Dear Nok_Chanokporn, Thank you for taking the time to share your Hintok River Camp experience. We are delighted that you had a great stay. Regarding the Wi-Fi issue, we will check whether there is something wrong with the connection and resolve this. Should your travels bring you back this way, we hope you will visit us again. Sincerely, Hintok River Camp team
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Siriratchanee S wrote a review Jun 2020
Bangkok, Thailand9 contributions27 helpful votes
+1
Property's Favorite Review
The camp resort is exceeded our expectations. With the price we booked for room + breakfast + dinner, it's value for money. We did have a good quality relaxing time where the resort is adjacent to both the waterfront and the mountain. I love the fact that we can bike across the river, see the temple and explore the villager the way of life ;) Definitely one of my favourite place
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Date of stay: June 2020Trip type: Traveled as a couple
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Response from TheSerene, General Manager at Hintok River Camp at Hellfire Pass
Responded Jun 16, 2020
Dear siriratchanees , Thank you very much for your visit and compliment to our camp. It is the best time to book your stay indeed. We are offering lower rates from normal because as an accommodation we wish to help people to relief from the impact of COVID. It is our effort to offer a safe clean place for those who want to enjoy the nature in the remote region. Thank you once again and wish to welcome you back again in the near future. Regards, Hintok River Camp
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Bangkokian wrote a review Nov 5
Bangkok, Thailand10 contributions
Spent 2 nights and booked 3 tents at Hintok River Camp. I booked directly with the resort and reservation was efficient. Arrival was fine but once we entered the tent (305) we were really unconfirmed with strong cat pee smell and old moisture. Bedsheet was smelly and as the place is so so humid so everything smelt bad. We informed the resort and next day HK spray in our tent. Was a bit better but still this “cat pee” smell was still there. By the way there are many cats in the camp. First night we had BBQ buffet dinner which was part of your package. Overall limited choice of food and average quality and taste. For our first breakfast a buffet was offered with same very limited amount of food and overall poor food quality. We did rafting on the river. Booked through the camp, overall was fine. Second night we also have again BBQ dinner included and upon arrival at dining area nothing set up. Staff informed we will get food served at table. We were a bit frustrated as we haven’t been informed before about this. But food quantity and quality was much better compared to first night. Second breakfast was same. Wasn’t informed there will no buffet but just ordering directly to the staff. Food and coffee was again really below average. One person of our group went to the spa, we did ordered drinks at their bar.. overall we spent more than 20,000 baht at the place and honestly not worth it. Hintok charge 4/5* pricing and excluding tax/service charge but this is 1* service. I have been to many resorts all around Thailand and it is the first place where you pay expensive and you see staff always seating doing nothing, eating their dinner front of you once doing the food at the buffet area, seating the bar area on sofas eating when you as guest you are also there. On departure there was 4 to 6 people seating front of our tents one hour before we will checkout waiting for us to leave and to clean the tents. Went to visit their small museum and again one staff seating there eating with a kid. Every where and at any time Of the day you see always staff seating and eating. Really this place charge high price and ++ but they offer really really low class service. Staff have no service mind, no service skills. I want to tell to the owner that it is not because you are a bit remote resort you can charge 5* price and offering very low class service. Take care your place, inspect your tents, improve cleaning, improve maintenance, improve smell, improve food quality, improve your service by overseeing your staff. The owner should be honest to his guest by giving them accordingly to what they pay for! Also I recalled that we wanted to order food at the restaurant but all dishes we wanted wasn’t available and actually staff said can’t cook now as chef busy doing something else. For me it is the first and last I will stay at Hintok River Camp and I will not recommend to anyone. There is much better resorts near by which are much modern and selling at lower price. This is what annoying me the most at Hintok River Camp, they charging high rate, high minibar, high beverages, high spa and you received very poor quality. I felt I have been cheated!
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Date of stay: November 2020Trip type: Traveled with family
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Response from SERENATA Hotels, General Manager at Hintok River Camp at Hellfire Pass
Responded 2 weeks ago
Dear travelenjoyrepeat, Thank you so much for your recent stay with us. Please rest assured that we take guest feedback seriously.Your booking on our direct channel indicates your stay during 3-5 Nov. We have conducted full investigation and found as follows; The smell was not the cat pee. It is hardly possible that cats went inside the tent unless any guests opened the tent for it. However we checked and found that musty smell came from the flooring material. We have spotted the issue and fixed accordingly. We apologize for this inconvenience. We could have changed your room. We are sorry for the communication issue that did not notify you upfront wether we arrange a la carte or buffet style. Our FB team was sorry for it. Due to the fact that the kitchen was at the center of the camp, we normally set a movable screen wall to blind that part. It was broken and in repairment which should be good now. We again apologize for this inconvenience. We are sorry for the experience you had this time. We really look forward to welcome you back in the near future. Regards, Hintok River Camp team
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pjpj1234 wrote a review Sep 2020
Bangkok, Thailand1 contribution
very nice staff but need an improvment on dirty ice in cups. very loud guests next to my tent woke me up since 6 am. oh and your museum is in the worst condition. would be nice to have a more professional one.
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Review collected in partnership with this hotel
Date of stay: September 2020
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Response from SERENATA Hotels, General Manager at Hintok River Camp at Hellfire Pass
Responded Sep 17, 2020
Dear pjpj1234 Thank you for your recent stay at Hintok River Camp @Hellfire Pass - Kanchanaburi. We are sorry for the inconvenience you may had. We will check with the operation manager to investigate and improve as per your observation. Thank you once again for visiting us. We look forward to welcome you back in the near future. Regards, Hintok River Camp
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Travelwithbest wrote a review Mar 2020
1 contribution
Long way to go to hotel but quite nice with near by the river with natural pool and pier. Room or Tent is so nice with private restroom and shower. Room with air condition in hot weather but NO TV. However, Wifi is available if you only text or facebook but may not go with huge download such as Netflix
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Review collected in partnership with this hotel
Date of stay: March 2020
Room Tip: 115 or 116 is facing with river and quite private area.
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Response from SerenataHotelsGroup, General Manager at Hintok River Camp at Hellfire Pass
Responded Mar 30, 2020
Dear Travelwithbest, Thank you for your recent stay at Hintok River Camp and sharing valuable perspective. We are delighted to learn that in overall, the latest guest received a pleasant experience while spending memorable moment with our quality accommodation. We look forward to welcoming you back in the future. Regards, Hintok River Camp
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PRICE RANGE
$79 - $171 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hintok river camp hotel kanchanaburi
LOCATION
ThailandKanchanaburi ProvinceKanchanaburi
NUMBER OF ROOMS
14
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Frequently Asked Questions about Hintok River Camp at Hellfire Pass
Which popular attractions are close to Hintok River Camp at Hellfire Pass?
Nearby attractions include Mon Tribal Village (3.6 miles).
What are some of the property amenities at Hintok River Camp at Hellfire Pass?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hintok River Camp at Hellfire Pass?
Top room amenities include air conditioning, a refrigerator, and a fireplace.
What food & drink options are available at Hintok River Camp at Hellfire Pass?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hintok River Camp at Hellfire Pass?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hintok River Camp at Hellfire Pass?
Conveniently located restaurants include Off Road Kitchen, Khrua ASA, and Yuk Coffee.
Are there opportunities to exercise at Hintok River Camp at Hellfire Pass?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Hintok River Camp at Hellfire Pass?
The staff speaks multiple languages, including English and Thai.